Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Good customer service/tech support."
4/5
What do you like best about Moxo?

I like the one-glance view for internal users for workspaces for our client-users. It also simiplifies things for our client-users.

Rajiv Gopal has been very helpful and responsive to our questions. He has also taken some of our more in-depth questions to the team for consideration and answers. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Unfortunately the e-Sign function is not accepting by a growing number of our suppliers (i.e. insurance companies) and it was one of the main reasons we signed on with Moxo. Review collected by and hosted on G2.com.

Joachim H.
JH
Joachim H.
Founder & CEO/Player Agent
Small-Business (50 or fewer emp.)
"Great Portal & Support"
5/5
What do you like best about Moxo?

The portal/software works great. Amazing tool but more so great support from the staff at Moxo. They really care compared to most other software companies. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

We have not noticed anything bad about Moxo as of yet. We missed a dashboard, but was told it was being added. Review collected by and hosted on G2.com.

CP
Chris P.
Small-Business (50 or fewer emp.)
"When It Comes to Support, Moxo Sets the Bar Sky High"
5/5
What do you like best about Moxo?

I've been using Moxo to host my personal development program, and it's been great, but the most impressive part is the customer service Review collected by and hosted on G2.com.

What do you dislike about Moxo?

The platform overall is excellent, but the onboarding was a bit overwhelming until i got the hang of it Review collected by and hosted on G2.com.

CK
Cait K.
Small-Business (50 or fewer emp.)
"Moxo has changed the way I run my agency"
5/5
What do you like best about Moxo?

Moxo is such a wonderful and easy to use platform, if I ever need any changes the Moxo team is right there to help via chat. Abhi has been amazing! Review collected by and hosted on G2.com.

What do you dislike about Moxo?

I would like there to be more customization as far as letting employees change clients profile pictures, but overall it's great! Review collected by and hosted on G2.com.

Kalei M.
KM
Kalei M.
Small-Business (50 or fewer emp.)
"Happy To Find Moxo"
5/5
What do you like best about Moxo?

I love the support of the Moxo team. They have been so helpful since the first time I submitted an inquiry. I initially thought the process would take a while since it was through a contact submission; however, it was quick, seamless, friendly and valuable. The experience felt comfortable, and the team is extremely knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

At the moment, I do not have any dislikes about Moxo. Review collected by and hosted on G2.com.

Harumy V.
HV
Harumy V.
Small-Business (50 or fewer emp.)
"LeasingCore app"
5/5
What do you like best about Moxo?

It's really intuive and easy to use. The support is very efficient Review collected by and hosted on G2.com.

What do you dislike about Moxo?

At the moment I'm very happy with my expirience with Moxo overall Review collected by and hosted on G2.com.

DG
Donell G.
EV Operations Manager
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about Moxo?

The best customer service I've seen from a SAAS provider. The buildout is excellent, and the workflows function great. I also enjoy the meeting platform and the legitimacy it gives us in terms of our brand. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Some of the functionality works slow. I've had a meeting where clients aren't able to share their screen, I'd also like to see "if then" scenarios at some point. Review collected by and hosted on G2.com.

Response from Sampriti Mondal of Moxo
Edit edit

Thank you for your valuable feedback, Donell! We're delighted to hear that you've had a positive experience with our customer service and find our platform's built and workflows excellent.

We understand your concerns about some functionality being slow and the need for "if-then" scenarios. We're actively working on optimizing our platform's performance and will consider your feedback for future enhancements.

If you have any more suggestions, please feel free to reach out. Thank you for choosing Moxo!

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Wonderful tool to handle client workflows and communication"
5/5
What do you like best about Moxo?

Without of doubt the ease of use. Client portals are extremely user friendly. Moxo portal interface for clients is by far the most user friendly than any other platforms I've ever used. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

So far I have no downside experiences for Moxo. Support is amazing! Review collected by and hosted on G2.com.

Michael H.
MH
Michael H.
SolPro
Small-Business (50 or fewer emp.)
"Great software. Lacks ability to promote."
4.5/5
What do you like best about Moxo?

Organizes multiple entities in one space. Has all the tools to manage projects across platforms and disciplines Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Needs non-linear workflows. The interface needs improvement as many basic tasks are not intuitive. Has no support structure for promotion by users to others. Review collected by and hosted on G2.com.

Heather R.
HR
Heather R.
Small-Business (50 or fewer emp.)
"Great customer service and platform"
5/5
What do you like best about Moxo?

The tools to keep all client communications, files and tasks within the program. It's fantastic for onboarding and project management. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

I'd love to see drag and drop of files into folders. Review collected by and hosted on G2.com.