--- title: Mouseflow Reviews meta\_title: 'Mouseflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 690 reviews by the users' company size, role or industry to find out how Mouseflow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 690 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### Mouseflow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [(44 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [(31 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [(26 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [(23 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [(22 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [(13 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [(12 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [(10 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [(9 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [(7 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mouseflow ##### 1. Ease of Use Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [ See 44 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ##### 2. Insights Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [ See 31 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ![Jacqueline V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline V.") JV Jacqueline V. Small-Business (50 or fewer emp.) 5.0/5 "The Best Tool for Understanding Audience Reactions" What do you like about Mouseflow? It is the best way to understand how my audience is reacting to my landing pages. ##### 3. Heatmaps Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [ See 26 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 4. Session Replay Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [ See 23 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 5. Easy Setup Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [ See 22 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ### 5 Cons or Disadvantages of Mouseflow ##### 1. Missing Features Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [ See 13 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) See Related User Reviews TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ##### 2. Limitations Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [ See 12 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ![Marketing R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marketing R.") MR Marketing R. Small-Business (50 or fewer emp.) 3.5/5 "Powerful Tool for User Behavior Insights" What do you dislike about Mouseflow? While Mouseflow is powerful, the dashboard can feel overwhelming at first, and some filters lack customization options. Additionally, the session reco ##### 3. Expensive Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [ See 10 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos P.") CP Carlos P. Mid-Market (51-1000 emp.) 2.5/5 "Mouseflow are so expensive" What do you dislike about Mouseflow? Their pricing model, is so expensive in 2025 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 4. Data Inaccuracy Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [ See 9 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you dislike about Mouseflow? Their heatmaps data accuracy can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 5. Filtering Issues Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [ See 7 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul ![Leona C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leona C.") LC Leona C. Manager of Product Documentation Mid-Market (51-1000 emp.) 9/27/2024 "Mouseflow helps me experience a moment in our user's shoes" 4/5 What do you like best about Mouseflow? Mouseflow is really helpful when trying to build a picture of customer needs and frustrations. My top 3 benefits: \* I really love how easy it is to add site surveys and how quickly we can change the surveys to pivot with our different learnings. \* The heatmaps provide so much insight into how we can make improvements to our site. \* Their support is amazing! Super helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? We always hit our credit limit too fast! Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow helps me experience our site through a user's eyes so we can really understand their pain points. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ME Mark E. Software Engineer Small-Business (50 or fewer emp.) 8/10/2024 "Mouseflow Review" 4/5 What do you like best about Mouseflow? I liek to see the session recordings, this helps to understand where the issues are that customers may not able to finish the checkout. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The issue is that the CSS may get not stored for the sessions. So if the CSS on the original page is changing, old alresady done records will loose the CSS and the design are broken. So it would be good if the CSS at the tiem the recording has been taken is kept stored at mouseflow itself. Because a lot of CSS are using in the link a time pattern or time code so it will not be cached when it get changed. e.g. /shop/web/cache/1717235180\_6ebe1265dbc600ba6ad47a1495ff6328.css Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Technical isues which hinders customers to finish the checkout. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-9987984/official_response/edit) Hi Mark - thank you for taking the time to share your experience with the G2 community! We’re so glad to hear that session recordings are helping you identify issues in your checkout process. Regarding the CSS storage concern, we understand how important it is to maintain design consistency in older session recordings. If you’re encountering challenges with CSS caching or changes affecting your recordings, please reach out to our support team at support@mouseflow.com — we’d be happy to take a look, and find a solution for you. Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Mid-Market (51-1000 emp.) 10/22/2024 "Helpful depending on the User Research Task" 3/5 What do you like best about Mouseflow? Mouseflow is a tool with various features, that complement each other. It can support the life of a user researcher, if understanding what possibilites Mouseflow has. With help, the implementation is doable and the customer support is very good. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? For every day User Research tasks, it can be a little bit over engineered - as a User Researcher you may need extra help, to get all the value out of Mouseflow. Since it is only one out of mny tools and methods for a researcher, it sometimes gets a little bit lost in the daily work. For some Research questions it's very helpful, for others it's not that easy to synthesize clear key insights. It is really depending on the daily research questions, some would have. For an User Researcher it's not that easy to use. And not that frequent in usage. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? We can see, when User leave a specific flow. We can see clickrates and scrollrates on different subpages. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10395038/official_response/edit) Hi there – thanks for sharing your experience! 👋 It's great to hear that the range of features supports your user research tasks and that our Support team has been helpful in the process. If you ever need help or run into questions about how to access the information you need, don't hesitate to reach out to our Support team at support@mouseflow.com; we’d love to offer any guidance we can to help you get the most out of Mouseflow. Thanks again for taking the time to share your insights—your feedback is invaluable to us, and we’re here to support you in any way we can! Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 2/26/2025 "Mouseflow - helps us understand our users" 5/5 What do you like best about Mouseflow? The interactive feature is very very useful in the daily work - it gives quick insights. I use it almost daily. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The "session" limit can some time limit out use - especially in the end of periods. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? It give insight into how out users behave on out solutions. Review collected by and hosted on G2.com. Show More Response from Kate Sygrove of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10888269/official_response/edit) Hey there! 🌟 We're so happy to hear that the Mouseflow tool, with the session recordings and visual heatmaps , is enabling you to have an insight into your users behaviour on a day-to-day basis. I have noted your feedback in regards to the "session limit" and I can confirm that this is being looked into. Please feel free to reach out to our support team directly: support@mouseflow.com, if there's anything else we can help with. Thank you for choosing Mouseflow and for sharing your experience with us! /Kate Current UserValidated ReviewerSource: Organic ![Roy v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy v.") RV Roy v. CRO consultant Small-Business (50 or fewer emp.) 2/21/2025 "A must for conversion rate optimisation" 5/5 What do you like best about Mouseflow? The session replays and kwalitative user feedback are essential. Implementation and integration is very easy. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Multiple accounts / Multiuser accounts seem to be not possible. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow is giving me insights GA4 can't give. It can give more information about the 'why' and gives context to the 'what'. Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10869854/official_response/edit) We're glad to hear that you find our session replays and user feedback essential for conversion rate optimization. We appreciate your feedback about the ease of implementation and integration. We understand your concern about multiple accounts and multiuser accounts, and we'll take this into consideration for future improvements. Validated ReviewerSource: Organic ![Piyush S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush S.") PS Piyush S. Director of Product Management Mid-Market (51-1000 emp.) 11/19/2024 "Value for money" 4/5 What do you like best about Mouseflow? Screen recording of consumer journeys. Form analytics. Identification of friction areas and consumer pain points. Easy to use and launch survey. Easy to integrate. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The heat map features could be improved, and the ability to segment consumers could be more intuitive. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? The ability to look at consumer journeys is a powerful tool for marketers, product people, and even monitoring people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Scott B. Digital Marketing Strategist Enterprise (\> 1000 emp.) 9/16/2024 "Best heatmapping tool I've used to date" 5/5 What do you like best about Mouseflow? I've used a number of heatmapping tools and I feel like mouseflow has a few key differentiators; specifically in terms of ease of use and features. One key features is the ability to leverage tags and custom variables. Custom variables were really easy to configure and deploy to our instance and we're seeing a number of users gravitating to this feature specifically. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? No downsides noted to date. But we are only a week into our deployment. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? The number one use case for us is campaign analysis. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10257257/official_response/edit) Thank you for sharing your Mouseflow experience with the G2 community! We're thrilled to hear that you're finding value in our custom variables, and heatmap features - if you ever have any questions, don't hesitate to reach out to us in Support. We're here to help! Current UserValidated ReviewerSource: Organic ![Marc S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc S.") MS Marc S. Director of Search Small-Business (50 or fewer emp.) 4/30/2024 "A great tool for convincing clients to make changes ..." 4.5/5 What do you like best about Mouseflow? Mouseflow has helped numerous clients understand conversion blockers on their websites. Being able to see these live has helped bring down barriers to change with clients embracing the insights and being more open to making changes. Some other positives for us: - Confirming a hypothesis with a mix of live recordings and heat maps doesn't take long at all. - Integration is super simple with GTM. - From sign up to implementation within an hour (if you control GTM!) - Easy to use privacy controls for sensitive / personal data. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? There were a few things that we felt could be improved: - Control over credit usage on lower plans - With lots of data you need to find your own insights which is Ok however maybe some form of AI recommendations (similar to what GA4 does). Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow is allowing us to give clients data that allows them to make data-driven decisions, rather than emotional / opinion-driven decisions. This helps us put the brakes on potential harmful changes and work towards making changes that make sense based on the data we receive. Review collected by and hosted on G2.com. Show More Response from Lindsay Taylor of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-9589179/official_response/edit) Hi Marc 👋 Thank you for taking the time to share your Mouseflow experience! It's amazing to hear how powerful Mouseflow has been when advocating for data-driven changes with your clients' sites! Let alone - how easy it was for you to get up and running with implementation and navigating our features. 💪 If you haven't already seen—we offer a few handy ways to help standard plan customers control their credit usage, such as: modifying the recording rate, adding a monthly recording limit, or targeting specific pages. Sharing some relevant guides here (https://help.mouseflow.com/en/collections/2470669-customzing-your-recordings). Thank you again for all of your feedback & we look forward to seeing you on the platform! 🚀 Current UserValidated ReviewerSource: Organic ![David O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David O.") DO David O. President Small-Business (50 or fewer emp.) 9/4/2024 "Essential utility for web designers & e-commerece developers" 5/5 What do you like best about Mouseflow? Dashboard, sesson replay, heat maps. Use these every day Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Have to log back in every day. Not hard to do, but I had to choose something! Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Page layout. Page look & feel (massive A/B testing is easy with Mouseflow). Google Analytics used to provide some info on this, but with GA4 this was too hard to access. Mouseflow replaced this function, and has lower latencey than Google. Watching mouse movement is important. This helped us realize that nobody was ever looking at one of our products. Thought we were loosing business to our competition, but discovered that there was just no interest. Our competition is still spending $$$ pushing that product, but we discontinued it and saved all the $$$. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10175393/official_response/edit) Thanks so much for your review! It’s great to hear that Mouseflow has helped you make informed decisions with heatmaps and session replays — insights like yours are exactly why we do what we do! Validated ReviewerSource: Organic SK Sarp K. CEO Small-Business (50 or fewer emp.) 11/14/2024 "Mouseflow is great" 5/5 What do you like best about Mouseflow? The best aspect of Mouseflow is the ability to track the whole customer journey. THe customer support is also great. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The only thing that I dislike is that there is no Turkish option for the surveys. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow enables me to determine customer struggles and areas to improve Review collected by and hosted on G2.com. 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