--- title: Mouseflow Reviews meta\_title: 'Mouseflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 690 reviews by the users' company size, role or industry to find out how Mouseflow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 690 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### Mouseflow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [(44 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [(31 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [(26 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [(23 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [(22 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [(13 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [(12 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [(10 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [(9 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [(7 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mouseflow ##### 1. Ease of Use Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [ See 44 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ##### 2. Insights Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [ See 31 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ![Jacqueline V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline V.") JV Jacqueline V. Small-Business (50 or fewer emp.) 5.0/5 "The Best Tool for Understanding Audience Reactions" What do you like about Mouseflow? It is the best way to understand how my audience is reacting to my landing pages. ##### 3. Heatmaps Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [ See 26 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 4. Session Replay Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [ See 23 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 5. Easy Setup Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [ See 22 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ### 5 Cons or Disadvantages of Mouseflow ##### 1. Missing Features Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [ See 13 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) See Related User Reviews TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ##### 2. Limitations Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [ See 12 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ![Marketing R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marketing R.") MR Marketing R. Small-Business (50 or fewer emp.) 3.5/5 "Powerful Tool for User Behavior Insights" What do you dislike about Mouseflow? While Mouseflow is powerful, the dashboard can feel overwhelming at first, and some filters lack customization options. Additionally, the session reco ##### 3. Expensive Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [ See 10 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos P.") CP Carlos P. Mid-Market (51-1000 emp.) 2.5/5 "Mouseflow are so expensive" What do you dislike about Mouseflow? Their pricing model, is so expensive in 2025 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 4. Data Inaccuracy Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [ See 9 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you dislike about Mouseflow? Their heatmaps data accuracy can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 5. Filtering Issues Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [ See 7 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul JO Jorge O. Owner Small-Business (50 or fewer emp.) 10/22/2024 "The tool is great but the support is the best part" 5/5 What do you like best about Mouseflow? I was looking for a session recording and heatmap tool that was reasonably price and easy to implement, including some detailed technical requirements. Mouseflow really delivered, especially with their technical support. Very fast, very knowledgeable and hands-on. It was really easy to integrate it with my site, spread across different subdomains. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I can't say I dislike anything so far. Everything I needed to do I was able to do. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? We debuted a redesigned website and we needed to know how users were interacting with it, catch possible usability errors, bugs, etc. With the session replay and the heatmap we can take the right decisions. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10395235/official_response/edit) Thanks for sharing your experience, Jorge! It’s great to hear that Mouseflow has been easy to implement and is giving you the insights you need for your site re-design. We’re especially glad to know our support team has made a positive impact in your experience, and is something we take pride in! If you ever have more feedback or need further assistance, please reach out to us at support@mouseflow.com - we’re here to help! Current UserValidated ReviewerSource: Organic SH shari h. Senior Director, ecommerce + marketing Small-Business (50 or fewer emp.) 2/24/2025 "Great insights to UX behavior" 4/5 What do you like best about Mouseflow? REasonably priced, easy to use and gain insights. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I seem to run out of user credits before monthend and can't afford to purchase more. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? We had no visibility into how users were navigating around our site. Mouseflow helps uncover the customer journey. Review collected by and hosted on G2.com. Show More Response from Kate Sygrove of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10880092/official_response/edit) Hey there! 🌟 Thank you so much for the review, and we are happy to hear that you are finding Mouseflow easy to use and that you have now got the ability to understand how your users are navigating around your site. Empowering our Mouseflow users with this knowledge is at the core of what we do 🚀 Regarding running out of sessions before the month end, we understand how this can feel, and I would encourage you to reach out to our support team: support@mouseflow.com so they can review your current plan and see if there's anything we can do to create a better setup for you. Thank you for choosing Mouseflow and for sharing your experience with us! /Kate Current UserValidated ReviewerSource: Organic CM Chris M. Digital Manager Enterprise (\> 1000 emp.) 2/11/2025 "Digital Manager" 4.5/5 What do you like best about Mouseflow? the new journeys and friction insights are great, easy to user path into pages and fix corrections. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? take some time to setup custom events and understand traffic Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? pinpoints ecatly where on the page the user is having difficulty and how they arrived there Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10822380/official_response/edit) Thank you for sharing your feedback! We're thrilled that you find the new journeys and friction insights helpful. We understand that setting up custom events and understanding traffic can be a bit time-consuming, but we're committed to providing resources and support to make this process easier for you. Current UserValidated ReviewerSource: G2 invite on behalf of seller CP Chris P. CEO Small-Business (50 or fewer emp.) 9/30/2024 "Saved me so much time!" 5/5 What do you like best about Mouseflow? Very easy to use and setup. Provides great analytics from session replays to heatmaps to funnels. Was up and running within minutes of creating my account and integrating my site. Support is amazing, knowledgeable and quick to respond. I literally use mouseflow on and off all day long as I optimize my funnels. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I have not found or run into any issue yet, all the tools have met my needs! Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Has helped us find where our customers are getting confused in our sales funnels and we can make controlled changes so much faster...it has removed the guess work! Has also more than doubled our click thru rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Timothy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy B.") TB Timothy B. Manager, Web Marketing Operations Mid-Market (51-1000 emp.) 11/18/2024 "Mouseflow allows us to see user behavior, interactions, and bottlenecks throughout their journey." 4.5/5 What do you like best about Mouseflow? I like the fact that we can record user sessions on our site and see what our users are doing on certain areas of our site. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? There's not much to dislike. I can look at heatmaps and session recordings to get a good sense of how our content is or isn't resonating with our users. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow helps us to easily identify bottlenecks or conversion issues in our site so that we can effectively create A/B tests to help enhance the User journey Review collected by and hosted on G2.com. Show More Response from Kate Sygrove of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10526611/official_response/edit) Hi Timothy – thanks for taking the time to share your experience!🙌 It’s great to hear that Mouseflow has enabled you to identify friction, which was resulting in bottlenecks and conversion issues, and to test out possible options for smoother customer journeys. If you ever have questions or need help, feel free to reach out to our Support Team, at support@mouseflow.com We appreciate your feedback and are excited to keep supporting your success!🌟 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![cesar l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "cesar l.") CL cesar l. Inbound Marketing Small-Business (50 or fewer emp.) 2/14/2025 "Awesome to find frictions on your funnel or checkout process" 5/5 What do you like best about Mouseflow? complete track of user on the site. Easy to use. good filtering. All you need Review collected by and hosted on G2.com. What do you dislike about Mouseflow? all is good. I don't see any way to make it better Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? checkout issues. Promo codes, Shipping methds not working Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10840165/official_response/edit) Thank you for your positive feedback! We're glad to hear that Mouseflow is helping you identify and resolve checkout issues such as promo codes and shipping methods not working. We're committed to providing a tool that meets your needs. Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 10/29/2024 "Mouseflow gives me insight into my clients perspective that I couldn't get any other way." 5/5 What do you like best about Mouseflow? I find the session replays and the scroll heatmap to be the most useful. It really shows me where I'm losing leads. It took me no time to learn how to use it. It took me 5 mins to set up. I needed customer service once because of an issue on my website's end at it was easy to talk to someone. I use it daily and it fits perfectly with the other ways that I am testing messaging. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I find it annoying that I have to login so frequently. I wish that I could stay logged in longer. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? My landing page had a very low conversion rate and mouseflow is showing me exactly where I am losing people so I can fix the problem. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10429141/official_response/edit) Thank you for taking the time to share your experience! It’s great to know that Mouseflow is giving you valuable insights into your clients' perspectives and helping you identify where leads might be dropping off. We’re pleased to hear that setup was quick and that you’re finding session replays and the scroll heatmap especially useful.🎊 We appreciate your feedback on login frequency and will pass it along to our team. If you have any further questions or additional feedback, please don’t hesitate to reach out to us at support@mouseflow.com - we’re here to ensure you continue getting the most out of Mouseflow.💪 Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/13/2025 "One of the Best Tools to capture and Understand User Journey" 4.5/5 What do you like best about Mouseflow? Mouseflow provides detailed Info regarding consumer flow, covering Heatmaps, Click Maps as well as Videos of Consumer Flow helping udnerstand the Drop Points and friction points for consumers Review collected by and hosted on G2.com. What do you dislike about Mouseflow? An aggregated Heat Map/ Click Map would be helpful in understanding the Journey of selective consumers and the raeason for their friction Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Session Level Videos help us understand the Consumer Journey and gives insights into the consumers behaviour on each page Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10832875/official_response/edit) Thank you for sharing your positive experience with Mouseflow. We appreciate your feedback about the need for an aggregated Heat Map/Click Map, and we will take this into account for future improvements. Current UserValidated ReviewerSource: G2 invite on behalf of seller CO Constanza O. Writer, Publisher, Marketer...etc. Small-Business (50 or fewer emp.) 9/24/2024 "Analytics that Help me go from 0 profit to real profit" 5/5 What do you like best about Mouseflow? I use the Heat Maps and the SCROLL heat mat in particular to analyze my Unbounce pages and modify accordingly. It is an invaluable tool in a complex system of direct sales. Just yesterday I used Mouseflow and my Sales Pages went from 11% of humans visiting the page getting to the fist BUY button to 50%. It's remarkable. Without Mouseflow, I'd be working in a vacuum, not knowing WHAT isn't working for customers. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? So many features, it's overwhelming to know which ones to use, so I stick to one. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? It is helping me analyze Sales Pages and optimize them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Enterprise (\> 1000 emp.) 8/29/2024 "Helpful tool for UX" 3.5/5 What do you like best about Mouseflow? The session Replay function helps me to find obsticles user stumble over that never come up during testing with power users. The implementation from a user perspective is easy and the tutorials helpful for first time users. I use mouseflow daily, when I am researching a specific problem. For smaller tools/pages it might be enough to look at mouseflow once a week or once a month. The customer support can be really helpful, when struggling with technical stuff. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? For our tools, the heatmaps are not realy an advantage. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? I do not have easy access to testers as our apps are really specific and not easy to understand. With the Session Replay, I can review real usage of our tools and identify problems based on real evidance and not on individual empathy hypothesis. The session recordings can be focused really good to only track specific pages, so I don't need to see a lot of steps that do not concern me. I can filter the recordings to find groups of users that are important for my research e.g. users that exited on a specific step etc. That helps me to focus on the users that "gave up" and lets me find the hard struggles in our tools. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10067244/official_response/edit) Thank you for sharing your experience! We're glad to hear that Session Replay has been valuable for identifying issues that regular testing might miss and that our tutorials have been helpful. It's great to know that Mouseflow is helping you focus on the most relevant user interactions to solve specific problems. If you ever need assistance, our support team is here to help - thanks for using Mouseflow! 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