--- title: Mouseflow Reviews meta\_title: 'Mouseflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 690 reviews by the users' company size, role or industry to find out how Mouseflow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 690 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### Mouseflow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [(44 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [(31 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [(26 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [(23 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [(22 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [(13 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [(12 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [(10 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [(9 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [(7 mentions)](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mouseflow ##### 1. Ease of Use Users love the **ease of use** of Mouseflow, facilitating insightful analytics and quick adjustments for effective marketing strategies. [ See 44 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377506&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ##### 2. Insights Users value the **easy qualitative insights** from Mouseflow, significantly enhancing marketing analytics and user engagement strategies. [ See 31 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1380020&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ![Jacqueline V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline V.") JV Jacqueline V. Small-Business (50 or fewer emp.) 5.0/5 "The Best Tool for Understanding Audience Reactions" What do you like about Mouseflow? It is the best way to understand how my audience is reacting to my landing pages. ##### 3. Heatmaps Users value the **insightful heatmaps** of Mouseflow, enhancing understanding of user behavior and driving conversions. [ See 26 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 4. Session Replay Users love the **Session Replay** feature of Mouseflow for gaining insights into user behavior and improving engagement. [ See 23 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376309&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Insightful Heatmaps and Session Replays Elevate the Experience" What do you like about Mouseflow? The heatmaps, session replays and the fact that I can see where my visitors click ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ##### 5. Easy Setup Users find the **easy setup** of Mouseflow beneficial, enabling quick integration and effective tracking of user behavior. [ See 22 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376722&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you like about Mouseflow? I really appreciate the ease of use that Mouseflow offers. It allows me to log in, accomplish my tasks efficiently, and exit without wasting any time ![Luciano Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano Antonio B.") LB Luciano Antonio B. 5.0/5 "Easy to Use Tool for Enhancing Customer Journey" What do you like about Mouseflow? I love how Mouseflow provides a clear and extremely easy-to-use interface, which simplifies my ability to evaluate our customer's journey on our ecomm ### 5 Cons or Disadvantages of Mouseflow ##### 1. Missing Features Users find the **missing features** in Mouseflow limiting, especially regarding its outdated plugins and survey options. [ See 13 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376333&qs=pros-and-cons#reviews) See Related User Reviews TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ##### 2. Limitations Users face **limitations in plugin updates and features** , affecting overall functionality and user experience with Mouseflow. [ See 12 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377781&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Mouseflow; Capture Accurate Customer Journey Insights" What do you dislike about Mouseflow? Mouseflow is incomplete in matters integration, where it fails to support deep analysis Sharing and exporting insights needs extra flexibility ![Marketing R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marketing R.") MR Marketing R. Small-Business (50 or fewer emp.) 3.5/5 "Powerful Tool for User Behavior Insights" What do you dislike about Mouseflow? While Mouseflow is powerful, the dashboard can feel overwhelming at first, and some filters lack customization options. Additionally, the session reco ##### 3. Expensive Users find Mouseflow to be **expensive** , especially for small businesses with limited budgets and traffic volumes. [ See 10 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1377865&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos P.") CP Carlos P. Mid-Market (51-1000 emp.) 2.5/5 "Mouseflow are so expensive" What do you dislike about Mouseflow? Their pricing model, is so expensive in 2025 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 4. Data Inaccuracy Users report **data inaccuracy** in Mouseflow, citing issues with loading and discrepancies in click tracking. [ See 9 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1376238&qs=pros-and-cons#reviews) See Related User Reviews ![Pankaj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj J.") PJ Pankaj J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Insights with User-Friendly Mouseflow" What do you dislike about Mouseflow? Their heatmaps data accuracy can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion ##### 5. Filtering Issues Users experience **filtering issues** in Mouseflow, making it difficult to navigate and locate important session recordings. [ See 7 mentions ](https://www.g2.com/products/mouseflow/reviews?filters%5Bsentiment_snippet%5D=1379687&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unmatched User Insights and Effortless Integration" What do you dislike about Mouseflow? While powerful, the tool can sometimes feel a bit overwhelming when analyzing large volumes of data. The session recordings take time to load occasion TH Theis H. Mid-Market (51-1000 emp.) 4.0/5 "Great for User Insights, But Needs UX and Bug Fixes" What do you dislike about Mouseflow? Some corners of the platform feels untouched, small errors, missing sorting. interative heatmaps that doesn't load. mostly bug and ux fixes that shoul ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 11/24/2024 "Mouseflow provides great insights and works well for us" 5/5 What do you like best about Mouseflow? Easy to use and it allows us to track conversion funnels, heatmaps, scroll tracking, movement tracking, form abandonment, recorded sessions, and much more. It is a very robust product. It is also easy to get started and easy to integrate onto the website when using GTM. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The WordPress plugin to integrate MF onto a website is over a year old and untested with the current version of WP. It would be nice if they kept the plugin up-to-date. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? It let's us know how well the site flows for the user, where the friction is, and where that is causing problems. It also allows us to track user activity in a number of ways to help determine areas of the site where adjustments need to be made. The funnel and form products are critical as is the feedback we receive from the users. Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10558125/official_response/edit) We're glad to hear that Mouseflow is providing you with great insights and that you find it easy to use and robust. We appreciate your feedback about the WordPress plugin and will take it into consideration for future updates. Current UserValidated ReviewerSource: Organic ![Saiprasad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saiprasad P.") SP Saiprasad P. Digital Marketing Manager Mid-Market (51-1000 emp.) 11/18/2021 "Excellent, no nonsense tool" 5/5 What do you like best about Mouseflow? Simple , easy to use. Reasonably priced, with flexible plans. Installation is fast and easy. Can add multiple websites. Auto tagging is helpful. Downloadable sessions. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Advanced tagging features not available Could use a higher recording limit It's tricky to set it up to exclude certain pages. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Recording user sessions to identify friction points and improve UX flow. Also, to alert in case of anomalies. Review collected by and hosted on G2.com. Show More Response from Eddie Casado of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-5134220/official_response/edit) Hi Saiprasad, Thank you very much for sharing your feedback and review! We are working on a few releases coming up that will be easing some of the pains you are experiencing, so we hope you stick around to give them a try and give us more feedback. Please remember to reach out to support to help you facilitate configuration if needed. They'll be happy to help! See you around, 2/12/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") UC Verified User in Cosmetics Mid-Market (51-1000 emp.) 2/4/2025 "Powerful and Easy-to-Use" 4.5/5 What do you like best about Mouseflow? Mouseflow is incredibly easy to use and provides deep insights into user behavior. The heatmaps and session recordings help identify pain points and optimize the user experience. It’s a perfect complement to Google Analytics, offering more granular, visual data. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I haven’t really found anything to dislike. I did have some issues with loading recordings due to dynamic CSS, but Mouseflow’s support team resolved it quickly and efficiently. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow helps us understand user behavior by providing session replays, allowing us to identify pain points, optimize UX, and improve conversion rates. It complements Google Analytics by offering more detailed, visual insights, making data-driven decisions easier. Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10796114/official_response/edit) We're thrilled to hear that Mouseflow is providing you with deep insights into user behavior and helping you optimize the user experience. Thank you for your positive feedback! Current UserValidated ReviewerSource: Organic ![Brett S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett S.") BS Brett S. Marketing Officer Small-Business (50 or fewer emp.) 8/26/2024 "Mouseflow is a great tool for monitoring audience behavior and seeing actual user video footage" 5/5 What do you like best about Mouseflow? Mouseflow allows you to watch the actual video recordings of users visiting your website. You will be able to watch their movements, see where pain points are and drop-offs and much more. Very useful data. Also their heatmaps are useful as well. The platform is an excellent value for the price. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? We would like to see better integration with programs like Calendly so we can see how they interact with setting an appointment. iframes can cause issues with Mouseflow showing them. I would also like to see more funnels allowed with the basic package. Only one funnel is really kind of useless (but helpful to see in action). Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow is helping us better visualize the user journal from entrance to exit through our site. We are seeing areas where user activity can be improved and our sites can be modified for better engagement / conversions. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10051955/official_response/edit) Hi there! 👋 Thanks so much for taking the time to share your thoughts and for the kind words! We're thrilled that you’re finding value in session replays and heatmaps to better understand your users’ journeys. We hear you on the integration with tools like Calendly and the funnel limit in the basic package - we’ll keep this feedback in mind as we continue improving the platform. 💪 If you have more feedback or need anything, feel free to reach out to us in Support. We’re here to help! Best, Kae Current UserValidated ReviewerSource: Organic ![Lynn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynn C.") LC Lynn C. Senior Vice President Small-Business (50 or fewer emp.) 2/18/2025 "Feeling informed on my business" 5/5 What do you like best about Mouseflow? The data Mouseflow offers helps me to make informed business decisions that leave me feeling confident. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Sometimes the heatmaps don't load my full site, but I'm usually able to still extract the right information. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? I primarily use Mouseflow to ensure my communication priorities are well received from the viewer and keep them engaged until they reach the offer. Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10855418/official_response/edit) We're glad to hear that Mouseflow is helping you make informed business decisions and feel confident in your choices. Current UserValidated ReviewerSource: Organic JH Jesper H. Webmaster Mid-Market (51-1000 emp.) 10/28/2024 "Nice tool" 3.5/5 What do you like best about Mouseflow? The interface is very clear and easy to use, there are many options and clear videos explaining step by step what is possible. Used Hotjar in the past and here the service and da support was a lot less. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Setting up the funnels, we work with categories from which you can click through to multiple pages, I would like to see a complete overview of the pages that are clicked through, including any percentages Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow allows us to find bottlenecks on the website and therefore allows us to improve the UX of our website and better design customer flows. Making it faster and easier for customers to make a purchase Review collected by and hosted on G2.com. Show More Response from Kate Sygrove of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-8508553/official_response/edit) Hi there - thanks for sharing your experience with the G2 community!👋 We’re glad to know that you find the Mouseflow platform easy to use. We value and appreciate our support team very much at Mouseflow and we are especially pleased to find that your experience interacting with them has been positive and you find benefit from the digital resources we create. We’d be happy to help address any specific challenges you are experiencing with Funnels. We have made some changes recently and are right now reviewing the feature- so your input would be greatly appreciated. You are welcome to reach out to support directly: support@mouseflow.com Thank you again for taking the time to share - your feedback is important to us. Cheers Kate Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 2/12/2025 "Makes UX Research Easy" 5/5 What do you like best about Mouseflow? Mouseflow has allowed us to expand our UX tracking and analysis to support a variety of websites we have designed and now host and maintain, as well as keep a closer watch on our own. It's easy to set up and intuitive to use - and the Mouseflow team has been very helpful when we've had questions or even at proactively making recommendations. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The tracking capabilities and data collection are great, but, does require more manual review. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Providing a deeper look into user activity on sites we manage to make continuous updates and improvements. Review collected by and hosted on G2.com. Show More Response from Dorothea Gam of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-10831282/official_response/edit) Thank you for sharing your positive experience with Mouseflow. We understand the importance of intuitive setup and user-friendly interface, and we're pleased to hear that our tracking capabilities have been beneficial. We appreciate your feedback and will continue to work on enhancing the data review process. Current UserValidated ReviewerSource: Organic ![Iván C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iván C.") IC Iván C. Gerente Small-Business (50 or fewer emp.) 11/21/2024 "You will learn more about your website in a recorded session with Mouseflow than by looking at Google Analytics." 5/5 What do you like best about Mouseflow? Mouseflow is a slap of reality about what your visitors do on the web. When you analyze Google Analytics, you only see numbers, but when you watch the recorded sessions in Mouseflow, you see what the visitors do, and that helps you detect design or usability errors. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? I would like you to add more sessions to my plan. 5000 go by too quickly. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? I wanted to know how a user behaved when visiting my website. Thanks to Mouseflow, I can track all the pages they visit, know what they do on each one, even across multiple subdomains. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated DS Daniele S. Industrial e-Commerce Manager Enterprise (\> 1000 emp.) 10/25/2024 "Instant Data. No more waiting for GA4" 5/5 What do you like best about Mouseflow? I enjoy the recordings and heat maps to find pain points of our customers. I love the filters too. My department can see in prettu much real time the results of our a/b testing long before the waiting time is up. The data is so inclusive! Support is very responsive and always ready to help. We review the analytics daily. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Funnels are a bit troublesome and I rarely use them Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Our demographics and market is changing and we are learning what is most important to them and how they interact with the website. We can pivot quickly instead of taking months to wait for the data to be collected. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AL Anthony L. Marketing Manager Mid-Market (51-1000 emp.) 7/21/2024 "Good recording of User Traffic" 3.5/5 What do you like best about Mouseflow? The best thing is it offers a heatmap which shows where the users click and move their mouse. For example I can see our site visitors like to click the arrow on our support banner. For those important parts where it gets less attention, we would immediately find out, and thus improve it. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? It offers only 15,000 sessions for a payment of $128 a month, so we used all the sessions in less than 10 days... The most valuable function to us are the heatmaps. We don't need Mouseflow to record every single user session every day, which could require more webspace on the servers I guess? We definitely are not going to check all 15,000 sessions. We only expect it to offer heatmaps which can summarize the patterns of user on our site. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? There's function called form funnels and I find that quite useful, so we know where the users dropped out. Review collected by and hosted on G2.com. Show More Response from Kae Schrattenholzer of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-9910173/official_response/edit) Thanks for sharing your feedback! We love to hear that you’re finding value in seeing where your visitors are clicking and making improvements based on that. 🤩 We totally get your concern about the session limit. To help with that, you might want to check out our Recording Rate setting. This feature lets you control percentage of visitors are recorded, so you don’t have to capture every single visit. It’s a great way to conserve sessions while still getting the insights you need, especially from those heatmaps. 💡 If you need help setting this up or have any other questions, feel free to reach out—we’re here to help! 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