--- title: Mouseflow Reviews meta\_title: 'Mouseflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 690 reviews by the users' company size, role or industry to find out how Mouseflow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 690 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # Mouseflow Reviews & Product Details Visit Website Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value. How Mouseflow Helps You Optimize Faster: We’re here to toughen up your website – and your bottom line. • Automated UX Friction Detection Detect and fix conversion killers automatically with +7 friction events and our Friction Score—focus on changes that truly matter. • Affordable User Journey Mapping Analyze effortlessly how users move from, to, and between any page. Stop struggling to track user paths; we help you give them a shortcut to checkout. • Session Replays that Listen Watch user journeys unfold with session replays to see the truth behind clicks and turn data into powerful solutions. • Heatmaps Built for Scale Get 7 types of heatmaps, generated automatically for every page. This visibility is provided right out-of-the-box. • Conversion Funnels, Forms, & Analytics Pinpoint exact drop-off points using funnels and form analytics to increase conversions. • Real-Time Feedback Campaigns Understand visitor intent by asking the right questions at the right time. • Advanced Filtering, Segmentation, and Customization Advanced filtering and segmentation is available in every plan, supporting your experimentation roadmaps with the precision you need. Mouseflow is trusted by 210,000+ teams to analyze millions of visitor sessions, unlocking the fastest path to growth. We believe in making analytics approachable and fun, packed with “aha” moments. Are you ready to reveal the truth behind your user experience? * * * Product Website Mouseflow Seller [Mouseflow](https://www.g2.com/sellers/mouseflow) Discussions [Mouseflow Community](https://www.g2.com/products/mouseflow/discuss) Languages Supported Danish, German, English, French, Norwegian, Spanish, Swedish Solution Type All-in-One Show More ## Pricing Pricing provided by Mouseflow. ### Free Forever Free 500 Sessions Per Month [ View More Pricing Information ](https://www.g2.com/products/mouseflow/pricing) ## Mouseflow Integrations (6) What do users say about integrations? Verified by Mouseflow [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify Plus ](https://www.g2.com/products/shopify-plus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Unbounce Landing Pages ](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VWO Testing ](https://www.g2.com/products/wingify-vwo-testing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Woodpecker.co ](https://www.g2.com/products/woodpecker-co-woodpecker-co/reviews) Show More ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 5/23/2024 "Using Mouseflow has been transformative for understanding user behavior and improving website UX." 0.5/5 What do you like best about Mouseflow? The comprehensive session replay feature in Mouseflow is invaluable. It allows me to see exactly how users interact with our web application, providing insights that were crucial for optimizing the user experience. The heatmaps are particularly helpful in identifying areas where users click the most, enabling targeted improvements in our desing refresh. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? The learning curve can be steep, especially for new users. It takes some time to fully grasp all the functionalities and integrate them effectively into our workflow. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Mouseflow addresses several issues related to website user experience and analytics, by providing detailed session replays and heatmaps, it helped us identify user behavior patterns, painpoint areas where users may be experiencing difficulties, and understand what content is most engaging. Review collected by and hosted on G2.com. Show More 5/24/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") AG Verified User in Gambling & Casinos Small-Business (50 or fewer emp.) 4/27/2023 "Use Hotjar instead, better product and service" 0/5 What do you like best about Mouseflow? Not a huge amount to be honest, I'd suggest looking at alternatives like HotJar or Smartlook which I found easier to set up and with better data Review collected by and hosted on G2.com. What do you dislike about Mouseflow? It's quite clunky to use and the funnel data didn't tally up with other data sources I use. They also don't send you auto-renew reminders and so I had a years subscription taken out in advance, that they weren't willing to refund on. I wouldn't mind so much but they don't even send auto-renew reminders. The product itself is below average, there are better solutions out there. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? I wanted to look at how we could optimise our site journey but it didn't give us the insights I was hoping for Review collected by and hosted on G2.com. Show More Response from Salma Hussien of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-8000900/official_response/edit) Hi there! 👋 I'm genuinely sorry to hear about your experience. If you're facing any challenges setting up Mouseflow, our Support team is here to assist you promptly. Just drop us a line at support@mouseflow.com, and we'll jump right in to help you get everything sorted out. As for the funnel data discrepancy, we're keen on investigating this further to ensure you're getting the insights you need. It would be great if we could connect for a quick meeting to walk through your setup and address any issues you're encountering. Your feedback regarding the auto-renew reminders is incredibly valuable, and I'll make sure to pass it along to our team for further consideration. Please feel free to reach out anytime if there's anything else we can do to improve your experience with Mouseflow. Cheers, Salma 4/30/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/20/2022 "Bad customer service" 0/5 What do you like best about Mouseflow? The funnels are extremely helpful in tracking customer experience. Review collected by and hosted on G2.com. What do you dislike about Mouseflow? Their inability to work with someone to cancel their subscription. Review collected by and hosted on G2.com. What problems is Mouseflow solving and how is that benefiting you? Solving tech issues and bugs with website when frustration in users appears Review collected by and hosted on G2.com. Show More Response from Salma Hussien of Mouseflow [Editedit](https://www.g2.com/survey_responses/mouseflow-review-6873510/official_response/edit) Hello there! Thank you for your review. Funnels are indeed a very powerful tool! Nothing like replaying sessions from your drop-outs to figure out why they are leaving your journey. We apologize for any difficulty you've encountered with our subscription cancellation process, we're here to help! Could you please contact us at: support@mouseflow.com and we will get back to you instantly. Thank you for your feedback. 8/18/2023 Current UserValidated ReviewerSource: Organic ## Questions about Mouseflow? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Mouseflow ](https://www.g2.com/products/mouseflow/discussions/new) GU Guest User • Last activity about 2 years ago What is Mouseflow used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-mouseflow-used-for) ![George F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George F.") GF George Faerber • Last activity over 3 years ago Refund Policy 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/mouseflow-refund-policy) [ View all Discussions ](https://www.g2.com/products/mouseflow/discuss) ## Pricing Options Pricing provided by Mouseflow. ### Free Forever Free 500 Sessions Per Month ### Essential €25.00 5000 Sessions Per Month ### Advanced €109.00 25000 Sessions Per Month [ View More Pricing Information ](https://www.g2.com/products/mouseflow/pricing) Mouseflow Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image") Hotjar by Contentsquare 4.3/5(345) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/mouseflow-vs-smartlook) ##### ##### Mouseflow Features Metrics Entry and Exit Pages Reporting Heat Maps Session Replays Monitoring Analysis Conversion Opportunities Side-By-Side Analysis Mobile Device Analysis User Behavior Click Tracking Mouse Movement Frustration Tracking [ View More Features ](https://www.g2.com/products/mouseflow/features) ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Contentsquare") Contentsquare 4.6/5(640) ](https://www.g2.com/products/contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/mouseflow/competitors/alternatives) ##### Categories on G2 [Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Digital Analytics](https://www.g2.com/categories/digital-analytics) [Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Product Analytics](https://www.g2.com/categories/product-analytics)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What insurance rating software has the best AMS and agency management system integration?](https://www.g2.com/discussions/what-insurance-rating-software-has-the-best-ams-and-agency-management-system-integration)[What's the best digital communications governance software for a mid-size company that's all on Microsoft 365 and Teams?](https://www.g2.com/discussions/what-s-the-best-digital-communications-governance-software-for-a-mid-size-company-that-s-all-on-microsoft-365-and-teams)[What idea management tools have the best integrations with Jira and Slack so product teams can move ideas into the development pipeline without manual handoffs?](https://www.g2.com/discussions/what-idea-management-tools-have-the-best-integrations-with-jira-and-slack-so-product-teams-can-move-ideas-into-the-development-pipeline-without-manual-handoffs) [Best document creation tools for legal and compliance teams](https://www.g2.com/discussions/what-is-the-best-document-creation-tools-for-legal-and-compliance-teams)[Most reliable auto dialer software](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[Pros and Cons Details](https://www.g2.com/products/mouseflow/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)