--- title: Mountain Point Reviews meta\_title: 'Mountain Point Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Mountain Point works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 17 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- ### Mountain Point Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **in-depth understanding of client pain points** that Mountain Point demonstrates in their innovative architecture. [(1 mentions)](https://www.g2.com/products/mountain-point/reviews?filters%5Bsentiment_snippet%5D=2066269&qs=pros-and-cons#reviews) Users appreciate the **effective problem solving** of Mountain Point, addressing key client pain points with best practices. [(1 mentions)](https://www.g2.com/products/mountain-point/reviews?filters%5Bsentiment_snippet%5D=2066266&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Mountain Point ##### 1. Knowledge Users value the **in-depth understanding of client pain points** that Mountain Point demonstrates in their innovative architecture. [ See 1 mentions ](https://www.g2.com/products/mountain-point/reviews?filters%5Bsentiment_snippet%5D=2066269&qs=pros-and-cons#reviews) See Related User Reviews ![Lenord Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lenord Y.") LY Lenord Y. Small-Business (50 or fewer emp.) 5.0/5 "Manufacturing focused SI" What do you like about Mountain Point? They are thorough and mindful of true client pain points. Every idea and piece of technology in their architecture is viewed with best practices in mi ##### 2. Problem Solving Users appreciate the **effective problem solving** of Mountain Point, addressing key client pain points with best practices. [ See 1 mentions ](https://www.g2.com/products/mountain-point/reviews?filters%5Bsentiment_snippet%5D=2066266&qs=pros-and-cons#reviews) See Related User Reviews ![Lenord Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lenord Y.") LY Lenord Y. Small-Business (50 or fewer emp.) 5.0/5 "Manufacturing focused SI" What do you like about Mountain Point? They are thorough and mindful of true client pain points. Every idea and piece of technology in their architecture is viewed with best practices in mi ## Top-Rated Alternatives [ ![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success") Salesforce Customer Success 4.4/5(388) ](https://www.g2.com/products/salesforce-customer-success/reviews) [ ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media") SmartBug Media 4.8/5(214) ](https://www.g2.com/products/smartbug/reviews) [ ![Coastal](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal") Coastal 5/5(184) ](https://www.g2.com/products/coastal/reviews) [ View All Alternatives ](https://www.g2.com/products/mountain-point/competitors/alternatives) JT Jared T. CRM Administrator Mid-Market (51-1000 emp.) 8/28/2019 "Informative, helpful, and on-time consulting." 4/5 Describe the project or task Mountain Point helped with: Mountain Point is helping our organization with a variety of projects: Salesforce org cleanup, process automation, and general best practices. Review collected by and hosted on G2.com. What do you like best about Mountain Point? The high level of manufacturing expertise that Mountain Point provides is helping our business grow and scale for the future. We have a very mature Salesforce org, and they are helping us reinstall some best practices in regards to User Experience and Process Automation. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? Not many, if any, downsides at all! I wish we had room in our budget to use Mountain Point more. Review collected by and hosted on G2.com. Recommendations to others considering Mountain Point: Trust Mountain Point's leadership, but always have a clear goal for your organization. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? Mountain Point has assisted our company in general Salesforce org cleanup, which is necessary after having an org that is 8+ years old. They bring new Salesforce features for us to discuss as we look at implementing new strategies or process improvements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert W.") RW Robert W. Proposal Manager Small-Business (50 or fewer emp.) 7/10/2019 "CRM Integration for company start-up" 5/5 Describe the project or task Mountain Point helped with: Mountain Point worked with us to setup Salesforce CRM for both Sales and Service users. Because our data had been stored in a multitude of formats prior to the new company start-up, we needed their help to create a common data table that stored legacy data and allowed us to input new customers and projects. On the service side, they setup a case and report entry system that facilitates assignment and dispatch of field engineers that can then enter their service calls and reports directly into Salesforce. Our sales team and engineering team have live, up-to-date information on every customer they visit from their laptop or cell phone. Review collected by and hosted on G2.com. What do you like best about Mountain Point? The setup of the system is very intuitive and easy to navigate. I can find all of the information I need about an opportunity, it's owner, the customer contact, and related projects with a few simple clicks. I also really like the setup of our service reports - our consultant Kirsten setup the publishing of our reports so that all tasks and daily entries can be printed out with the main report as a single document which we can hand directly to our customers. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? It's very difficult to find something to dislike since we've been so happy with the implementation. If I really dig for a complaint to make, I can concede that there were a bunch of sample reports that Salesforce created that didn't get deleted at our Go Live point. However, we never discussed with Mountain Point or asked them to delete it. I'm basically complaining that they didn't read my mind. Review collected by and hosted on G2.com. Recommendations to others considering Mountain Point: We were skeptical about starting the project at kickoff after having a failed attempt at using Oracle CRM with another integrator. Working with Mountain Point was easy and we quickly saw them put our new system in place. My recommendation is to trust that they have the capability to get you the system you want at an impressive pace. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? Our main problems were: 1) that our data wasn't in a single source 2) that no one data table had all the information we need to make business decisions 3) that we were manually tracking much of our quote and opportunity process 4) that our service team could not see Sales efforts and vice versa Our benefits realized are that all of these problems have been resolved in our integration to Salesforce. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cheryl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl M.") CM Cheryl M. Client Success Manager Mid-Market (51-1000 emp.) 6/25/2019 "Great strategic extension of our team." 5/5 Describe the project or task Mountain Point helped with: Mountain Point's help us for 3 years now on many projects: dashboard buildouts with custom reference objects, an org merge, integration to NetSuite via custom scripting, integration to D365 via Scribe, automated reporting of revenue projection from Projector PSA into Salesforce, Lightning (LEX) conversion and many more. Review collected by and hosted on G2.com. What do you like best about Mountain Point? What I like best is having an experienced Project Lead who knows our business, backed by a team of experts well-versed in many areas. It gives us breadth and depth to get more out of our Salesforce investment. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? The hardest thing in working with Mountain Point is keeping all of the projects straight because of the volume of work with do with them. Review collected by and hosted on G2.com. Recommendations to others considering Mountain Point: Be sure to ask Mountain Point for feedback on how they've helped other clients with similar engagements. They have a lot of experience to draw on which you don't want to miss out on. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? We are reducing the possibility of human error by automating as much workflow and reporting as we can. Additionally, we are improving optics for most roles allowing for better decision making and business planning. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") PL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 8/20/2019 "Mountain Point Overall Performance " 4/5 Describe the project or task Mountain Point helped with: Integrating our salesforce applications (ServiceMax) with our internal ERP based on events such as order/item creation. They also assisted with the original synchronization of the items between the environments, and will be providing further services as our needs develop in the future. Review collected by and hosted on G2.com. What do you like best about Mountain Point? I loved the people, in particular: I am fond of working with our account manager, Kirsten. She is incredibly responsive to our needs, and was able to help not only getting me to engineers, but also was able to assist in some day to day tasks immediately. The primary Engineers I have been working with have all been excellent: James Boggs - Quick to resolve a problem, not shy about telling you if something is out of his control and requires vendor support (which I like). Willing to troubleshoot live with the vendor until we had the problem resolved. If you're integrating, you want James in your corner. Billy Weisberger - I have worked with Billy a few times, each of them went the same. I provided a clear concise goal, he met them on the first iteration. Great engineer to work with. Andrew Reiser - I have only had to deal with Andrew once, but it was entirely unexpected when he picked up for Billy while he was on vacation for a critical item. Andrew got the information to me quickly, and effectively, and we resolved the issue I had rather quickly & painlessly. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? I was not to fond of the vendor support we saw from Scribe. In particular it was incredibly hard to understand the engineers from the scribe side. The majority of our live troubleshooting session was deciphering what the engineers on the other side were saying, but we ultimately did get the goal completed. Review collected by and hosted on G2.com. Recommendations to others considering Mountain Point: Know the project you are going into, and be sure you have what you need well defined. Much like any consulting organization, the ability for them to conduct business depends heavily on your ability to deliver to them what they need & vice versa. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? The work load was being doubled to enter orders & items into two systems. This integration is removing that so we can pull our orders & items over seamlessly without human intervention after the initial order has been keyed in ServiceMax on SalesForce Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KB Kathy B. Director of Accounting & Finance Mid-Market (51-1000 emp.) 8/20/2019 "Top Notch" 5/5 Describe the project or task Mountain Point helped with: Mountain Point assisted us with creating a platform to manage employee and customer data. Review collected by and hosted on G2.com. What do you like best about Mountain Point? We like the fact that the platform allows for customizeable reporting. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? There are no downsides to working with the staff of Mountain Point. Everyone is readily available. Review collected by and hosted on G2.com. Recommendations to others considering Mountain Point: The staff of Mountain Point go above and beyond to find workable solutions for your company's needs. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? We have been able to streamline several of our employee onboarding processes. By putting Mountain Point's solutions in place, we have realized certain areas of our day to day operations have become more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") PN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/29/2019 "Excellent Partner To Work With" 5/5 Describe the project or task Mountain Point helped with: Data clean up, page layout standardization, system integration, Lightning transition, workflow development, community development Review collected by and hosted on G2.com. What do you like best about Mountain Point? They are very easy to work with and are knowledgeable so issues are always tackled quickly and we are able to seamlessly continue to work. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? There hasn't been anything we have not liked in the 3 years of working with Mountain Point. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? Lightning transition with workflow optimization and contract management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Textiles](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Textiles") PT Verified User in Textiles Mid-Market (51-1000 emp.) 8/29/2019 "A huge help" 4/5 Describe the project or task Mountain Point helped with: At our company, we have undertaken a huge digital transformation. We have implemented Rootstock and Salesforce - and got help from MP with a mobile app as well - that aided in our production processes. Review collected by and hosted on G2.com. What do you like best about Mountain Point? Despite our remote connection to MP - they have been very responsive. Review collected by and hosted on G2.com. What do you dislike about Mountain Point? Sometimes its tough not having more direct access to MP. Review collected by and hosted on G2.com. What problems is Mountain Point solving and how is that benefiting you? improved production processes Review collected by and hosted on G2.com. 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