--- title: Motus MMS Reviews meta_title: 'Motus MMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Motus MMS works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 15 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Motus MMS Reviews **Vendor:** Motus, LLC **Category:** [Wireless Expense Management (WEM) Software](https://www.g2.com/categories/wireless-expense-management-wem) **Average Rating:** 4.4/5.0 **Total Reviews:** 15 ## About Motus MMS Beyond delivering Managed Mobility Services (MMS) at competitive rates and driving mobility cost savings, we unite the technology, capabilities and expertise to manage all enterprise mobility needs. Our total solution simplifies the full life-cycle management of all mobile devices while driving end-user productivity and satisfaction. Find greater visibility to all of your carrier data, mobile assets, focus areas for employee support, and administration and IT needs. The Motus difference: - Source provider that manages all core functions in-house - Expert help desk with both standard and advanced support - MDM Services that include enrollment, console management and end-user support - Forward and Reverse logistics as well as sustainable recovery solutions - Unique cost control (reduction) solutions ## Motus MMS Pros & Cons **What users like:** - Users find Motus MMS to be **user-friendly and easy to use** , streamlining reimbursement and tracking mileage efficiently. (5 reviews) - Users commend the **streamlined communication** process of Motus MMS, appreciating timely updates on reimbursements. (1 reviews) - Users appreciate the **cost-saving convenience** of Motus MMS, simplifying work reimbursements efficiently without hassle. (1 reviews) - Users value the **timely and professional support** provided by Motus MMS, consistently meeting their needs effectively. (1 reviews) - Users find the **implementation ease** of Motus MMS straightforward, enhancing their overall experience with the software. (1 reviews) - Navigation Ease (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users find the **wireless tracker challenging** to use, indicating that improvement is needed for better functionality. (1 reviews) - Users find **navigation difficult** , facing new challenges monthly to input necessary information efficiently. (1 reviews) - Users highlight the **poor documentation** of Motus MMS, making it difficult to effectively utilize the tool. (1 reviews) - Users report **untimely reimbursements** with Motus MMS, which can lead to frustration and financial delays. (1 reviews) ## Motus MMS Reviews ### 1. Motus MMS: A One-Stop Shop for Mobile Asset Management **Rating:** 4.0/5.0 stars **Reviewed by:** M W. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Motus MMS?** I like how it handles everything from start to end relating to mobile assets. Many other programs fill just a piece, where Motus MMS is the one stop shop to asset management. It saves us time and creates efficiencies. **What do you dislike about Motus MMS?** The biggest complaint we have with Motus MMS is the fact that it uses a ton of battery life which makes it challenging when you're in the field. We consistently hear that it drains employees batteries. **What problems is Motus MMS solving and how is that benefiting you?** MMS is helping us manage our team that is across the country as it relates to our expenses, tracking and reporting. Instead of manually having to compute reports, Motus MMS has it right at our fingertips and is easy for our employees to use ### 2. Mobile and Mobility Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler H. | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Motus MMS?** Motus is really helpful with cost savings, they have great commuication. **What do you dislike about Motus MMS?** The current wireless tracker is not the best and can be hard to use. **What problems is Motus MMS solving and how is that benefiting you?** Keeping our devices managed and assigned correctly. To allow us to get cost savings. ### 3. Zen Ticketing System **Rating:** 4.0/5.0 stars **Reviewed by:** Gwendolyn G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Motus MMS?** Customer Representatives Stephanie Herring & Tia Rhodes **What do you dislike about Motus MMS?** The Zen Ticketing Tool - Does not provide reasonable documentation. **What problems is Motus MMS solving and how is that benefiting you?** Telecommunication Expense Management - [View Motus MMS pricing details and edition comparison](https://www.g2.com/products/motus-mms/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A07%3A12+-0500&secure%5Bsession_id%5D=87bd2a9a-c50b-46f8-968a-216817625740&secure%5Btoken%5D=a90e6ad46292e6ad2d3b22bc5f0768c794cd523e7f95ddeddb8e41e918785288&format=llm_user) ## Motus MMS Features **Spend Management** - Expense Management - TEM - IT Spend Audits - TEM - Procurement Management **Invoice Support and Management** - Invoice Collection - User Identification - Discrepancy Verification - Invoice Payment Authorization - Data Verification **Resource Management** - Contract Management - TEM - Mobile and Landline Management - TEM - Asset Management - TEM - Call List Management - Call Center Management - Performance Management - Contact Management - Unattended Call Management - User Management - Calendar Management - Discount Management - Inventory Management - Audit Management - Invoice Management - Workflow Management **Analytics** - Usage Monitoring - Cellular Usage Analytics - Notifications - Suggested Cost Savings - Alerts/Notifications - Emergency Notification - Call Monitoring **Operations** - Business Intelligence - TEM - SaaS or Licensure - TEM - Outsourced Deployment - TEM - Compliance - TEM - Third-Party Integrations **Agentic AI - Wireless Expense Management (WEM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Multi-Location - Auto-Dialer - Call Duration - Activity Tracking - Voice Mail - Inbound Reporting - Call Scripting - Real-Time Reporting - CRM - AI Copilot - API - Automatic Call Distribution - Call Volume - Call Routing - Call Tracking - Interaction Tracking - Customizable Reports - Call Reporting - Lead Capture - Cost Analysis - By-Extension Reporting - IVR - Activity Dashboard - Billing & Invoicing - Reporting & Statistics - Generative AI - Call Logging - Data Import/Export - Call Transfer - Fraud Detection - Outbound Reporting - Callback Scheduling - Caller ID - Who Answered Log - Call Recording - Customization - Order Management - Real-Time Data - Workflow Management - Supports WiFi Hotspots - Inventory Management - Accounts Payable - Asset Lifecycle Management - Compliance Management - Metered Billing - Split Billing - Multiple Payment Options - Budgeting/Forecasting - Discount Management - Data Storage Management - Contract/License Management - For Telecommunications Industry - Access Controls/Permissions - Move/Add/Change Options - Financial Management - Benchmarking - Help Desk Management - Historical Reporting - IRS Compliance - Procurement Management - Expense Tracking - Trouble Ticketing - Audit Management **Additional Functionality** - Multi-Location - Auto-Dialer - Call Duration - Activity Tracking - Voice Mail - Inbound Reporting - Call Scripting - Real-Time Reporting - CRM - AI Copilot - API - Automatic Call Distribution - Call Volume - Call Routing - Call Tracking - Interaction Tracking - Customizable Reports - Call Reporting - Lead Capture - Cost Analysis - By-Extension Reporting - IVR - Activity Dashboard - Billing & Invoicing - Reporting & Statistics - Generative AI - Call Logging - Data Import/Export - Call Transfer - Fraud Detection - Outbound Reporting - Callback Scheduling - Caller ID - Who Answered Log - Call Recording - Internal Cost Allocation - Fixed Line Compatibility - Contract Negotiation - Invoice Processing - Call Monitoring - Chargeback Tracking - Mobile Line Compatibility - Asset Tracking - Customer Database - Billing for Voice - Alerts/Notifications - Inventory Tracking - Billing for Data - Cost Tracking - Self Service Portal - Ad hoc Reporting - Usage Tracking/Analytics - Inventory Optimization - Scheduled/Automated Reports ## Top Motus MMS Alternatives - [Genuity](https://www.g2.com/products/genuity/reviews) - 4.7/5.0 (83 reviews) - [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews) - 4.8/5.0 (19 reviews) - [brightfin](https://www.g2.com/products/brightfin/reviews) - 4.4/5.0 (16 reviews)