We really enjoyed how easy it was to set up, and the face recognition feature is a nice touch. Review collected by and hosted on G2.com.

The customer service always reaches out to me at 4pm cst or later. They do not take into consideration what my working hours are. I will sometimes get emails from support at 7-8pm cst. The face match does not always work, and I have had some support tickets open for 4 months and the issues are still not resolved. Review collected by and hosted on G2.com.

What I like most about Motive is that it brings several tools together in one easy-to-use platform. It’s simple to navigate, so our team can use it every day with minimal training. The setup process was straightforward, and integrating it into our operations didn’t take long. Overall, it helps us stay on top of driver safety, vehicle tracking, and fleet performance. Another major plus is the customer support; whenever we’ve had questions, the team has been quick to respond and genuinely helpful. Review collected by and hosted on G2.com.

At times, some system alerts can feel a bit too sensitive, which means I end up reviewing more events than necessary. While this is helpful from a safety standpoint, it can also take extra time to sort through the alerts and focus on the ones that matter most. Review collected by and hosted on G2.com.

What stands out most about Motive is how naturally it fits into our daily workflow. It doesn’t feel like another complicated system that needs constant attention or management, we use it throughout the day for tracking, safety insights, and trip reviews, and everything is laid out in a way that actually makes sense. It also integrates well with the rest of our tools, which helps keep operations running smoothly. On top of that, whenever we’ve reached out for support, the responses have been fast and genuinely helpful. Overall, it’s a platform that simply works without adding extra stress to the day. Review collected by and hosted on G2.com.

One downside with Motive is that parts of the platform can feel a bit cluttered. The dashboard packs in a lot of information, and at times it takes a few extra clicks to get to exactly what I’m looking for. It’s not a dealbreaker because the system is still very useful overall, but the interface could be more streamlined. Also, some alerts can be overly sensitive on occasion, so I end up reviewing them to confirm they actually reflect what happened. Review collected by and hosted on G2.com.

I assign trips to them on time, which helps me oversee my fleet more effectively and make it possible to handle more trips. Review collected by and hosted on G2.com.

I’ve occasionally had issues with operators around unexpected disconnections, even though the platform’s history appears accurate. I’m not sure what’s causing it, but we’re actively looking for a solution. Review collected by and hosted on G2.com.

What I like most about Motive is how natural it feels to use day to day. It doesn’t get in the way; it simply helps me get things done. Setting it up was surprisingly painless, and it blended right into the tools we already rely on without any fuss. Also, whenever I’ve needed help, their support team has been quick and genuinely attentive, which builds a lot of trust.

The features hit that sweet spot of being powerful without feeling overwhelming, so I actually use them regularly instead of ignoring half the product. The integrations also make it easy to keep everything connected, so Motive feels like part of the workflow rather than an extra step. Review collected by and hosted on G2.com.

I don’t like that Motive can feel a bit rigid at times, like it doesn’t adapt easily to more unique ways of working. The design is clean, but I sometimes wish it offered more flexibility in how I can arrange things. Personalization also feels limited, so I can’t always tailor it to match my style or preferences. Review collected by and hosted on G2.com.

What I like most about Motive is how practical it is for day-to-day operations. The platform is easy to navigate, so both drivers and managers can start using it without a steep learning curve. Setup was fairly smooth, and it fit in well with how we already manage our fleet. We rely on it throughout the day because it brings a lot of useful tools together in one place. And whenever we’ve needed assistance, their support team has been responsive and easy to work with, which really improves the overall experience. Review collected by and hosted on G2.com.

One drawback is that the platform can sometimes feel a bit busy, simply because it includes so many features and sections. It’s clearly powerful, but it can take some time to learn where everything is—especially for new users. A few parts of the dashboard could be streamlined so navigation feels quicker and more intuitive. Overall, it works well, but there’s still room to simplify the interface and make it easier to move around. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it is to use right from day one. The platform feels very intuitive, so both managers and drivers can get started without needing a lot of training. Implementation went smoothly, and integrating it into our existing workflow didn’t take much effort. I also appreciate having so many useful features in one place, which helps us manage safety and operations more efficiently. On top of that, their support team has been responsive whenever we’ve needed help, which makes the overall experience even better. Review collected by and hosted on G2.com.

One thing I don’t like about Motive is that some reports and sections aren’t as intuitive as they could be and can take a bit longer to navigate. That said, overall it’s still a solid system. Review collected by and hosted on G2.com.

Its very user friendly, things are where I would expect them to be when im looking for specific associate, or route. Very intuitive ! Review collected by and hosted on G2.com.

I dont like that there is a delay when I go to see where my drivers are at, at that its not TRULY live which we need sometimes. Review collected by and hosted on G2.com.

Everything is laid out very clearly, and the whole experience feels intuitive and easy to navigate. Any time i need to dig further into metrics it gives me a very clear path forward. Review collected by and hosted on G2.com.

As of right now, I haven’t found any aspect of the system that I dislike. I’m always discovering new tools and features, too. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it is to use. The platform feels very intuitive, and getting everything set up was smoother than I expected. We use it daily, and it’s become a key part of our operations. It also offers a strong range of features without ever feeling overwhelming. The integration process was simple, and whenever we’ve needed support, the customer service team has been responsive and helpful. Overall, it makes managing things more efficient. Review collected by and hosted on G2.com.

If I had to point out one thing, there are occasional small delays when syncing or generating certain reports. It can be a bit frustrating when you need the information quickly. It’s nothing major, but there’s definitely room for some minor improvements. Review collected by and hosted on G2.com.