--- title: Motive Reviews meta\_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3256 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3256 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Motive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [(1160 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [(511 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [(447 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [(281 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [(236 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) Users express frustration over **missing features** like roadside assistance and limited service management options. [(194 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [(156 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [(141 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Motive ##### 1. Ease of Use Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [ See 1160 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 2. Customer Support Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [ See 511 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 3. Real-time Tracking Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [ See 447 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you like about Motive? I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuit ##### 4. Location Tracking Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Motive is a great tool to have for your daily routine in managing your fleet" What do you like about Motive? I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage ##### 5. Safety Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use with Room for Improvement" What do you like about Motive? I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, addr ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you like about Motive? Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what ### 5 Cons or Disadvantages of Motive ##### 1. Technical Issues Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [ See 281 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you dislike about Motive? I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you dislike about Motive? I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to vie ##### 2. Poor Customer Support Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [ See 236 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Interface" What do you dislike about Motive? Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a litt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Review" What do you dislike about Motive? Ease of access to help when the drivers need it. ##### 3. Missing Features Users express frustration over **missing features** like roadside assistance and limited service management options. [ See 194 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Feature-Rich Time Tracking Solution" What do you dislike about Motive? The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only c ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.") AK Aaron K. Mid-Market (51-1000 emp.) 5.0/5 "Motive Listens and Improves, to grow their AI Dash Cam Features" What do you dislike about Motive? Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they ##### 4. Inaccuracy Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [ See 156 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) See Related User Reviews ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you dislike about Motive? Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Tracking Drivers, But Speeding Alerts Can Be Overzealous" What do you dislike about Motive? Occasionally it will flag driver behavior that does not need to be flagged or that is legal. This is especially true with speeding. ##### 5. Slow Performance Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [ See 141 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) See Related User Reviews ![Kylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylan R.") KR Kylan R. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Tracking with Effective Safety Coaching" What do you dislike about Motive? sometimes it has difficulties connecting to the haulers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Intuitive UI but Needs Better Fleet Integration" What do you dislike about Motive? In the user interface, there are multiple areas where it becomes clumsy and often repetitive. For instance, uploading vehicle registrations has to be RB Ryan B. sales, logistics cordinator Mid-Market (51-1000 emp.) 7/28/2026 "Motive Makes Tracking Drivers and Reviewing Stop History Easy" 5/5 What do you like best about Motive? We love Motive at our workplace. It definitely helps us keep track of our drivers, and it also makes it easy to go back and review a driver’s history to confirm whether they made the appropriate stops. Review collected by and hosted on G2.com. What do you dislike about Motive? There’s not a whole lot not to like. Motive is widely used in my profession, and it’s been a solid fit for what I need. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps solve the challenge of managing vehicles, drivers, and equipment all in one place. It supports better safety, streamlines compliance, provides real-time visibility into fleet operations, and helps reduce unnecessary costs. For me, it’s made it much easier to monitor our fleet, respond to issues quickly, strengthen driver accountability, and save time by automating tasks that we previously handled manually. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13178264/official_response/edit) Thank you for your review, Ryan! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cynthia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cynthia G.") CG Cynthia G. Administrative Assistant Small-Business (50 or fewer emp.) 7/28/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "AI Safety Coaching and Fleet Analytics That Simplify Operations" 5/5 What do you like best about Motive? AI dash camera safety coaching, along with driver scorecards and safety analytics, makes it easier to monitor driving behavior and support safer habits. I also appreciate the automated maintenance reminders, which help keep vehicles on schedule without extra manual tracking. Real-time fleet visibility is useful for staying on top of day-to-day operations, and the comprehensive reporting helps with understanding overall fleet performance and compliance. Review collected by and hosted on G2.com. What do you dislike about Motive? Reviewing false-positive safety events. Waiting for hardware replacements or support. Getting drivers comfortable with new features after updates. Needing more flexible reporting and analytics. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps us address challenges around fleet visibility, driver safety, and compliance. It provides real-time insight into our vehicles and drivers, which supports safer operations, less downtime, more streamlined maintenance, and better-informed day-to-day decisions. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13178037/official_response/edit) Thank you for your review, Cynthia! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive Current UserValidated ReviewerIncentivizedSource: Seller invite BG Bryan G. Warehouse Manager/Lead Tech Mid-Market (51-1000 emp.) 4/24/2026 "Easy Fleet Tracking and Maintenance Scheduling with an Interactive Experience" 5/5 What do you like best about Motive? I like how easy it is to keep track of our fleet and stay on top of maintenance schedules, and I also appreciate how interactive the software is. So far, it has been a good way to see where we may be lacking in fleet safety and performance. Review collected by and hosted on G2.com. What do you dislike about Motive? So far, the main issue I’ve run into is that the system doesn’t always automatically recognize the drivers in the truck, and up to now we haven’t been able to correct or adjust that. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Being able to identify, learn from, and correct driver behaviors is essential. When you can address the underlying issues behind poor habits, it becomes much easier to improve those behaviors and, in turn, help reduce insurance, fuel, and maintenance costs. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12680001/official_response/edit) Thank you so much for your kind words Bryan and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE 7/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.") AK Aaron K. USA - Asset & Fleet Manager Mid-Market (51-1000 emp.) 10/24/2025 "Motive Listens and Improves, to grow their AI Dash Cam Features" 5/5 What do you like best about Motive? Motive is a company who listens to its users and wants to continuously improve. They care about customer feedback and enhancing their product. The implementation phase was really easy for us. Motive had a wonder team on our account and made things very easy. In fact all three of our Motive teams were incredible (sales, implementation, account manager). Review collected by and hosted on G2.com. What do you dislike about Motive? Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they have a very developed road map and take my feedback directly. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? IFTA mileage reporting, risk mitigation, accident investigation, and asset tracking and utilization are all essential aspects of our operations. The ability to report compliance for TXDOT is particularly important to us. With insurance premiums constantly on the rise, reducing our incident rate and overall risk is key to keeping those costs down. Conducting thorough post-accident investigations is vital, as it allows us to learn from our mistakes and prevent similar incidents in the future. Asset tracking is also critical; with thousands of assets spread across various job sites, it can be easy to overlook one, but effective tracking ensures we never lose track of any of them. Review collected by and hosted on G2.com. Show More Response from Russell Cook of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11858919/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 5/26/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![don a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "don a.") DA don a. Fleet Coordinator Mid-Market (51-1000 emp.) 4/20/2026 "Comprehensive Fleet Solution with GPS Precision" 4/5 What do you like best about Motive? It just plain works. It’s easy to use, and customer service is responsive. The videos are clear, the equipment works as expected, and it’s also easy to install. Review collected by and hosted on G2.com. What do you dislike about Motive? The safety video fetching could be simpler or easier. I've used Lytx and their video samples, even for speeding, were quicker to be available and didn't require a video to be requested. It associated a 3-5 second video with an audio clip with each and every safety concern including speeding. Also, the initial setup was horrible. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive provides an all-in-one solution for fleet needs, allowing me to manage safety, logistics, and compliance on one platform. It offers real-time location tracking, which helps with routing and planning maintenance. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12654391/official_response/edit) Thank you so much for your kind words, Don! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 7/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anjali B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjali B.") AB Anjali B. Fleet Maintenance Manager Small-Business (50 or fewer emp.) 5/15/2026 "User-Friendly Performance with Smooth API Integrations" 4/5 What do you like best about Motive? The tool performs well overall, and it’s fairly easy to navigate and user-friendly. The AI dashcams are a huge plus for our fleet and drivers. The AI help bot is also great for getting quick answers and for helping us find our way around the app. We were pleased to see the Motive API and integration options, and we’re now using Motive in collaboration with our other platforms and tools so we never skip a beat. The support team has also been very helpful in resolving issues we've have with some hardware and getting it replaced quickly. Review collected by and hosted on G2.com. What do you dislike about Motive? The maintenance features could use some improvement. Right now, it takes a lot of navigating between different tabs and fields just to find the details I need or to resolve and close maintenance events. I’d really like to see a dedicated maintenance dashboard for managing the fleet, or at least smoother, more streamlined navigation. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Beyond real-time vehicle and driver status, Motive has helped us move away from log sheets, spreadsheets, and manual reporting. That shift has saved us a lot of time and improved how we manage our fleet and logistics overall. It also gives us strong insight into both vehicle and driver performance. The safety and maintenance alerts have been especially helpful, allowing us to be more proactive rather than reactive when issues come up. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12819966/official_response/edit) Thank you so much for your kind words Anjali B. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 7/23/2026 "Motive Analytics Gives Full Control for Custom Fleet Reporting" 5/5 What do you like best about Motive? Motive’s biggest strength for me is the freedom it gives a fleet manager or systems designer to build tools and reports beyond Motive’s existing plug-and-play reporting. In the past, I’ve run into issues with other telematics software companies denying me access to, or practical use of, my own data. With those providers, custom reporting was essentially hidden behind email threads, and trying to explain the report I wanted to someone else often ended with me giving up on creating the more specific reports and metrics my company needs to properly assess performance, usage, cost per mile, cost per job, and costing by vehicle type or department. Those are critical accounting inputs for a business with multiple revenue-generating departments, and they simply weren’t available to me before. With Motive Analytics, I can control the sandbox of vehicle metrics myself, and Motive has also provided technical support and shown genuine interest in helping develop these ideas through to completion. Review collected by and hosted on G2.com. What do you dislike about Motive? What I dislike most about using Motive is some of the smaller UI details. Overall, everything is placed in locations that make sense; however, I run into optimization issues when I’m trying to access information quickly. For example, when I do a lookup by vehicle ID, it only pulls from the vehicle IDs currently loaded on the screen. Only 25 vehicles load at a time, and you have to manually scroll to load more. My company has 95 vehicles, so I don’t like having to scroll just to find a specific one when the search bar at the top of the menu should be able to reference the full list much faster. As a result, making changes to vehicles or drivers ends up being more time-consuming than it needs to be. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? My company has a specific problem that Motive is more capable of handling than other telematics providers I've worked with and spoken to: tracking usage/maintenance of vehicles with tracked equipment on board. It is much simpler to apply maintenance to vehicles in bulk to properly monitor our vehicle's routine maintenance and hopefully prevent vehicle downtime as time goes on. In addition, as a specific example, there is hardware and software capability to handle separate engines mounted on our vehicles, as well as the ability to track and differentiate PTO usage from normal truck usage to allow us to track highway/road usage vs. jobsite fuel usage. This not only lets us better track job costing via travel vs. equipment costs, but it also enables us to write off fuel usage not used for the purpose of transportation on our taxes and get refunds for highway fuel taxes. Another problem being solved by Motive is equipment reliability. Our previous telematics partner was difficult to manage, as we would see dozens of tracking anomalies per pay period. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13152602/official_response/edit) Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE 7/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit P.") AP Amit P. Mid-Market (51-1000 emp.) 7/28/2026 "Robust Fleet Management with Key Safety Features" 4.5/5 What do you like best about Motive? I like the platform's multitude of features, especially the fleet view, which gives me a quick general overview of where my trucks are at. I also appreciate the ability to hover over icons and see specifics, like how fast the trucks are moving and if there's a check engine light. These are really solid features. The safety aspect is also important to me, as distracted driving can be costly, and the cameras help us identify issues and focus areas for our technicians and drivers. Additionally, I like using the compliance features to ensure our drivers are up to date with their safety training. Lastly, the analytics give me insights into whether we're improving in our coaching efforts, pushing the needle to the green, or if there are areas that need more attention. Review collected by and hosted on G2.com. What do you dislike about Motive? One thing that I would like to see is an improvement when going into the detailed view of the vehicles and going back to look at the past date histories. I feel the initial training seminars with Motive employees were extremely quick and too high-level, lacking detail orientation for our specific account and the features we have. I would also prefer the initial onboarding and training to be more specific to our particular account rather than just a general overview. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive to track my technicians' vehicles. It helps identify issues like cell phone usage and distracted driving with interior cameras. The forward cameras assist with accidents and coaching. The fleet view and analytics are also useful, enhancing safety and efficiency. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13179657/official_response/edit) Thank you so much for your kind words Amit P. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 7/28/2026 "Excellent Fleet Management with AI Dashcams, GPS Tracking, and Easy HOS Compliance" 4/5 What do you like best about Motive? We have been using Motive for our fleet management, and the experience has been excellent. The AI-powered dashcams and real-time GPS tracking have dramatically improved driver accountability and safety on the road. The compliance dashboard makes tracking Hours of Service (HOS) straightforward and stress-free. It has truly streamlined our daily logistics and field operations. Review collected by and hosted on G2.com. What do you dislike about Motive? CUSTOMER SUPPORT HAS NOT BEEN THE BEST AND PRICING IS A LITTLE ON THE STEEP SIDE. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? We've been using Motive to manage our fleet, and the system performance has exceeded our expectations. The real-time GPS tracking is incredibly fast and pinpoint accurate, which has completely streamlined our dispatching and routing. We love how reliable the software is—there is virtually zero downtime, and data syncs instantly between the field and the office. The dashboard loading speeds and smooth integration with our other software tools have given our logistics team a huge boost in daily productivity. Highly recommend for any business looking to optimize fleet performance. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13178994/official_response/edit) Thank you for your review! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Caleb R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb R.") CR Caleb R. Mid-Market (51-1000 emp.) 4/20/2026 "Streamlined Fuel Management, But Needs App Improvements" 5/5 What do you like best about Motive? I love how Motive uses smarter AI to streamline the coaching process and have more accurate events, which improves safety overall. The fuel management feature is great with its integrated Motive Card that helps save money and prevents fuel theft. I appreciate that the initial setup was easy, as I installed all of them myself. The decision to switch to Motive from Samsara was driven by Motive's better AI, more comprehensive safety features, and the fuel card. These aspects make Motive very valuable to me. Review collected by and hosted on G2.com. What do you dislike about Motive? I find the driver app has technical glitches; it freezes and crashes. I also notice data does not upload correctly on the backend. Driver logs are filled out correctly but don't upload properly. Sometimes, drivers log out of sessions but remain on duty even though they've completed all steps. When drivers watch safety videos, they often have to start over because they can't advance, and buttons are not clickable. The app could be much more user-friendly. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive to prevent fuel theft, help with my fuel spend, and gain visibility on driver safety. Its safety features use smart AI for accurate events, streamlining my coaching. The integrated Motive Card saves me money and prevents theft. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12654962/official_response/edit) "Thank you so much for your kind words, We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" 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