--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3257 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3257 scale: '5' date_modified: '2026-08-14' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,257 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Efficient Dash Camera Solution but Needs Enhanced Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Russell J. | Director of Operations - West Coast, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Motive?** I really like the AI assistant because it's incredibly helpful if I have questions about how to use the dashboard. It provides step-by-step instructions on how to do everything, which means there's not really much reason to ever call support if I'm wondering how to do something in the dashboard. The setup experience was great. The team was very helpful all the way through onboarding, and they periodically checked with us to ensure everything was going smoothly. We even had professional installers, and Motive coordinated with us, giving us updates at least once a week on the status of our camera installations. This gave us a clear view of when our fleet had been fully switched over to Motive. Apart from a couple of minor issues, everything has been flawless and easy to set up. **What do you dislike about Motive?** The following distance detection on our dash cameras isn't very accurate. Sometimes it picks up people or vehicles way far in the distance or while we're going around curves. Also, I wish the search function on the dashboard allowed searching by VIN number; that would be really helpful. **What problems is Motive solving and how is that benefiting you?** Motive saves us time by automating coaching, sending video clips to drivers so they can coach themselves, avoiding manual video reviews. **Official Response from Gary Smith:** > Thank you so much for your kind words, Russell! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 2. Solid Safety Features, but Setup Can Be Tricky and the APP is horrible on dependability. **Rating:** 3.0/5.0 stars **Reviewed by:** Scott W. | Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** We’ve seen good results from Motive's camera features, which have bolstered our safety effort. Unfortunately it has not integrated well with Loadmaster. The implementation phase was challenging, the long-term benefits of the platform's safety tools have made it a worthwhile addition to our system. **What do you dislike about Motive?** • Being Stuck on the drive line – which is VERY frustrating, time consuming and hard to fix. This one is by far the worst. Motive tried to blame it on Volvo, but it happens on our Freightliners as well. • Not going to the drive line • Showing ghost driving events when the truck never moved • Dispatch disappearing, or never arriving at all • App stuck in “spinning up” mode (hamster wheel turning) • Not tracking hours correctly • Switching from our app configuration to what I assume is the default app • Other miscellaneous issues with the app. THE DRIVERS A• Being Stuck on the drive line – which is VERY frustrating, time consuming and hard to fix. This one is by far the worst. Motive tried to blame it on Volvo, but it happens on our Freightliners as well. • Not going to the drive line • Showing ghost driving events when the truck never moved • Dispatch disappearing, or never arriving at all • App stuck in “spinning up” mode (hamster wheel turning) • Not tracking hours correctly • Switching from our app configuration to what I assume is the default app • Other miscellaneous issues with the app. THE DRIVERS HATE THE APP **What problems is Motive solving and how is that benefiting you?** I find Motive helps with our safety program by utilizing cameras, enhancing overall safety. **Official Response from Gary Smith:** > Hi Scott, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. ### 3. Real-Time Monitoring with Integrated AI **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio Abdul S. | GPS monitor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I use Motive for managing my company's fleet and I greatly appreciate its simplicity and intuitiveness. The platform is very user-friendly, generating efficient reports that provide timely information to manage our fleet effectively. Additionally, the AI integrated into the cameras is very useful, allowing us to act proactively in events and promoting a culture of prevention among operators through alerts about fatigue, drowsiness, or distractions. The initial setup of Motive was very intuitive and quick, with no major issues in adapting. **What do you dislike about Motive?** Technical support has left something to be desired; it is not as fast as I would like. The general view of the fleet does not show the numbers of all the units, which sometimes hinders their monitoring. There should be a person who resolves our doubts in a better way, as sometimes you contact them and they say they will call you back later. **What problems is Motive solving and how is that benefiting you?** I use Motive for the logistics management and maintenance of my fleet. It allows me to track in real-time, act proactively in the face of unforeseen events, and increase road safety with its AI. The platform is intuitive, generates effective reports, and promotes prevention among operators. **Official Response from Gary Smith:** > Thank you so much for your kind words, Sergio! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 4. GPS/ELD **Rating:** 5.0/5.0 stars **Reviewed by:** MariaFernanda D. | safety assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Motive?** Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what they can improve. **What do you dislike about Motive?** Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving. **What problems is Motive solving and how is that benefiting you?** Motive always tries to fix the issues that we encounter; they elevate our issue to the Department that handles each concern. Motive follows up right away, by calling to notify that the issue has been resolved or by email with the case number. **Official Response from Gary Smith:** > Thank you so much for your kind words MariaFernanda! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 5. Ease of Use with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Motive?** I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, address HOS issues, and obtain reports with key data points that are beneficial to our business' growth. **What do you dislike about Motive?** Recently, we've had issues with various trucks not showing drive time even though the driver was connected. The driver connects and everything seems fine, but it only shows on duty on their end and on the admin end. We're also having trouble integrating Motive with the Trimble Shop Software, and our IT Department is encountering issues with that. **What problems is Motive solving and how is that benefiting you?** I use Motive for logs, safety tracking/coaching, and fuel management. It allows me to coach undesirable behaviors, address HOS issues, and obtain reports with key data points beneficial to business growth. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 6. Efficient Fleet Management with Room for Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Spencer K. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I use Motive as a Fleet Management resource to help track our company's fleet needs and monitor safe driving behaviors. I like Motive for its easy-to-use dashboard and its coaching features that make communication fast and effective with our fleet drivers. I also appreciated how easy it was to set up; we coordinated all our business locations to install Motive cameras simultaneously, which made rolling out the program together straightforward. **What do you dislike about Motive?** Improvement for Motive would include customer and IT support. If there is a glitch with the Motive AI camera, this explanation of support is hard to understand and is not clear on troubleshooting strategies. **What problems is Motive solving and how is that benefiting you?** I use Motive for fleet management to track fleet needs and monitor safe driving. It solves proactive monitoring of driving habits, fleet maintenance, and provides video evidence for capturing auto incidents. **Official Response from Gary Smith:** > Thank you so much for your kind words Spencer and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 7. Unmatched Fleet Transparency and Efficiency with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph T. | Team Lead, Market Operations, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** The best part about Motive is the transparency it gives into our fleet’s daily activity. We can easily monitor performance, coach drivers, and handle maintenance before issues arise. It’s improved safety, efficiency, and accountability across the board. **What do you dislike about Motive?** At times, the hardware setup or replacement process can take longer than expected, especially when managing a larger fleet. Improved turnaround and clearer communication during those times would make the experience even smoother. Occasionally, the mobile app can lag or disconnect, and I’d like to see more customizable reports. Otherwise, the system performs very well. **What problems is Motive solving and how is that benefiting you?** Motive solved our biggest challenges with visibility and compliance. We can now track vehicles, coach drivers, and stay ahead on maintenance — all in one easy-to-use system. It’s made our fleet safer and more efficient. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 8. Intuitive Dashboard, Essential for Fleet Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Eric F. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Motive?** I like Motive for the stability of the platform and the intuitiveness of the dashboard, which makes it easier to teach to non-fleet managers and get them actively involved with the program. The dashboard's intuitive design was a primary reason for choosing Motive, especially since it is important for managers who are not specifically in transportation or driver management roles to get involved. Also, the initial setup of Motive was very easy. **What do you dislike about Motive?** We would love to see the capability to use noon-to-noon RODS and integrated LMS for the drivers. **What problems is Motive solving and how is that benefiting you?** I use Motive to exonerate drivers, reduce fixed object strikes, and address behaviors affecting CSA scores. It quickly identifies incident root causes, enhancing safety and the ability to provide focused coaching and training for our drivers. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 9. Improving Fleet Visibility and Safety with Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Logistics Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Motive?** What I like most about Motive is how easy it’s been to use from day one. The setup was smooth, and our team picked it up quickly without a lot of back and forth, the platform feels intuitive, and I don’t have to dig around to find what I need. We use it every day to monitor safety and performance, and it’s been reliable, on top of that, their customer support has been responsive and helpful whenever we’ve had questions. **What do you dislike about Motive?** One thing I don’t love about Motive is that sometimes the alerts can feel a bit too sensitive, which means we have to spend time reviewing events that aren’t always serious, there’s definitely a lot of data, which is great, but it can feel overwhelming at first until you get used to filtering what really matters. Also, some reports could be a little more customizable to fit specific needs. That said, most of these are minor compared to the overall value it provides. **What problems is Motive solving and how is that benefiting you?** Motive is helping us solve visibility and safety challenges across our fleet, before, it was hard to really know what was happening on the road in real time, now we can monitor driver behavior, reduce risky driving, and address issues before they become bigger problems. It’s also helped us stay compliant and keep better records without chasing paperwork. Overall, it’s saving us time, improving accountability, and giving us more confidence in our day-to-day operations. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 10. Motive Keeps Tracking, Safety, and Reporting in One Easy Place. **Rating:** 5.0/5.0 stars **Reviewed by:** Luis B. | Logistics senior, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** What I like most about Motive is how it brings everything into one place. Tracking, safety, and reporting are all easy to manage, which saves a lot of time day to day. The insights are clear and actionable, and it helps us have more productive conversations with drivers instead of just reacting to issues. **What do you dislike about Motive?** One downside is that some features can feel overwhelming at first, especially for new users. It takes a little time to fully understand all the tools and reports. Occasionally, there are minor delays in syncing data, but overall it hasn’t been a major issue for us. **What problems is Motive solving and how is that benefiting you?** Motive is helping us improve driver safety, reduce risky behavior, and stay compliant without spending hours on manual tracking. Before, we were reacting to issues after they happened. Now we get real-time insights that let us coach drivers proactively. It’s saving us time, lowering incidents, and giving us better visibility across the entire fleet. **Official Response from Gary Smith:** > Thank you so much for your kind words, Luis! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 11. Game-Changer for Vehicle Monitoring with Minor Video Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Fred R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I really appreciate the ease of use and simplicity of the Motive dashboard. It's very easy to navigate, making it user-friendly. I also like the logbook feature and the ease of editing the logbooks if needed. The calculation of the graph and the use of the sleeper are driver-friendly and easy to navigate. I enjoy the log booking GPS tracking ability, AI dash camera, quick access to review camera footage, and crash alerts, which are awesome when you're away from the computer. It has been a game changer for us. Additionally, I like the ease of the actual physical installation on the vehicles, the quality of the cables, and the cameras. **What do you dislike about Motive?** One thing that sometimes becomes troublesome is attempting to find video footage, especially when you don't have an exact time of when an incident occurred. Having to download videos in minute increments or a time lapse makes it extremely hard to track down a specific event. That's my only real complaint. Also, it would be better if the cameras had a disconnect where the cable meets the camera, just so it would be easier to replace the dash camera without having to replace the entire cable. **What problems is Motive solving and how is that benefiting you?** Motive helps us quickly locate our vehicles and access their history. The AI dash camera is great for reviewing footage and getting crash alerts, especially when away from the computer. It's been a game changer for us. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 12. Effortless Setup and Comprehensive Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Motive?** I like the dashboard and analytics in Motive and the ability to create visualizations that are relevant to the way we do business. I have created dashboards that allow our supervisors to view their crews and quickly manage their hours of service compliance and safety features. They also use the dashboard to provide coaching to drivers shortly after events happen on the road. The setup was easy, as we set up and went live with 400 trucks in 1 month in winter in Alberta. **What do you dislike about Motive?** Currently we are not using the asset tracker because the data link doesn't have a cellular connection. I have provided feedback to Motive about some changes that can be made to help identify vehicles with defective devices quicker and easier. **What problems is Motive solving and how is that benefiting you?** Motive provides visibility and oversight for drivers on the road, enhancing safety and compliance. I like its dashboard and analytics that allow supervisors to manage service compliance and coach drivers promptly after road events. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 13. Robust Fleet Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Austin P. | Safety Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Motive?** I really appreciate the dashcam feature in Motive because it helps in the event of an accident. The safety alerts are also great; the AI cameras detect cell phone usage and distracted driving, which is very useful. I also find the installation of the ELD and dashcam to be very simple. **What do you dislike about Motive?** When searching for a unit in the search bar, sometimes you have to triple click to be able to type. There is room for large improvements. Their older version worked much better. Discontinuing the solar asset tracker was very disappointing; now, the tracker has to be hardwired into a power source, making installs more in-depth for some. **What problems is Motive solving and how is that benefiting you?** I use Motive for trucking fleet management. It lets me see live truck locations, and the dashcam is crucial for accidents. Safety alerts and AI cameras help catch cell phone usage and distracted driving. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 14. MOTIVE **Rating:** 0.5/5.0 stars **Reviewed by:** Danielle G. | Fleet Admin, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Motive?** DO NOT USE THERE SYSTEM. LACKS IN EVERYTHING THEY PROVIDE **What do you dislike about Motive?** EVERYTHING. NO COMMUNICATION, LACK OF CARE WHEN IT COMES TO CUSTOMERS. REPEATED ANSWER OF OH NEED TO UPDATE, ITS ALWAYS A DRIVERS FAULT AND NEVER TAKES RESPONSIBILITY FOR THERE SYSTEM FAILING. WE SWITCHED TO ANOTHER TRACKING SYSTE. MOTIVE IS AWFUL **What problems is Motive solving and how is that benefiting you?** We have had issues with connectivity and guys getting booted out while driving but they have checked into the issues and have sent replacements for said ones. Very quick in trying to fix any issues that come up. **Official Response from Gary Smith:** > Hi Danielle, Thank you for your feedback. We're glad Motive has been easy to learn and navigate, and that the transition from your previous provider was smooth. It's also great to hear the customizable settings and day-to-day usability have been helpful. We're sorry about your experience with support, delayed data, road speed settings, crash notification delays, and the communication around your representative. These concerns have been shared with the relevant team, and they will reach out to resolve it. If you need any further assistance, please contact support@gomotive.com, live chat, or our Support Hotline at (855) 434-3564. Regards, Motive ### 15. Streamlined Fleet Management with Real-Time Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley G. | Customer service representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** I absolutely love how user-friendly Motive is, and how I only have to go to one place for everything I need. Mostly, I love the fleet view feature, which helps me view all my drivers in one place and in real time. The setup was the easiest I could've imagined, and I've been using Motive for a couple of years now with absolutely no complaints. **What do you dislike about Motive?** I have not one thing to dislike about Motive. **What problems is Motive solving and how is that benefiting you?** Motive helps me keep track of my drivers, eliminates losing paperwork, and tracks deliveries in real time. I love its user-friendly interface, single access point for all operations, and the fleet view feature, which lets me see my drivers in one place in real time. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Ashley! Thank you so much for taking the time to share this feedback and for trusting Motive over the past few years. We're thrilled to hear that the setup was smooth and that the fleet view and real-time tracking are making it easier to manage your drivers, deliveries, and paperwork all in one place. Knowing that Motive has become your single access point for day-to-day operations—and that you have “no complaints”—means a lot to us. We’ll keep working to deliver the same reliability and ease of use you’ve come to expect. Thanks again for being part of the Motive community. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 16. Transformative Fleet Safety with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Larry W. | Safety & Yard Manager of Vero Beach Fl. , Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I find Motive to be the solution for the twenty-first century for a company like ours, with 2,000 plus employees and 1,500 plus vehicles on the road. It ensures clear communication and safety for our employees. I appreciate the intuitive dashboard. Information is right at my fingertips, and with just a click, I can check on any vehicle anywhere in the country. I love that I can request a copy of a video from a vehicle, and it's sent to me within a minute or two. This helps me share and communicate our expectations with employees. The support is incredible — just a phone call or an email away, and they are ready to dig in and resolve any issues together. The company's approach makes them feel like partners rather than just a service provider. The initial setup was a very positive experience with their team working professionally alongside ours. **What do you dislike about Motive?** Nothing right now. **What problems is Motive solving and how is that benefiting you?** I use Motive for safety problems in our fleet. It helps us communicate clearly with 2,000 employees, ensuring the safety of 1,500 vehicles. The intuitive dashboard provides instant access to vehicle information, and video requests help communicate expectations. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 17. Top-Tier Safety Tool with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Motive?** I like the in-depth and detailed views into safety events, hours-of-service violations, fuel consumption, and statistical data that Motive provides. It makes my tasks time-efficient and more effective overall. The technical support communicates very well. My company's account manager is attentive and responsive. I can see the location of our units at all times, with the location updated quickly and accurately. The dashcam picture quality is clear, and its point of view allows my company to capture exactly what happened in an accident or near-miss accident. I am able to work with drivers on their poor driving habits and encourage good driving habits because Motive sends the video footage when there's a hard-braking event, hard-cornering event, and hard-acceleration event. Motive provides analytical data for my fleet, including safety data, event data, data comparison, and fuel usage, which allows me to manage my fleet better due to its accuracy and the time saved from gathering and analyzing the data myself. Motive does it all for me! Setting it up was fast and easy. **What do you dislike about Motive?** I would like to be able to create a safety event from video footage I request from a unit so I can address an issue with a driver. I would like to remove a driver assignment to a driver walkthrough without having to contact technical support to do it for me. I would like to be able to create reminder notifications for drivers who have messages unread in their driver app. **What problems is Motive solving and how is that benefiting you?** Motive keeps my fleet safe and compliant by providing quick, accurate location updates and clear dashcam footage. It highlights violations, helps improve driver habits, and delivers detailed safety and fuel data, saving me time on analysis. **Official Response from Gary Smith:** > Thank you so much for your kind words. We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 18. Enhances Driver Safety with Superior Camera Features **Rating:** 5.0/5.0 stars **Reviewed by:** Dorothy E. **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I like how Motive helps us locate drivers and assess if they are complying with company, state, and federal laws. The camera feature stands out to me, especially its ability to detect front and in-cab awareness, which is crucial for determining fault in accidents. If a driver gets into an accident or if someone reverses into our vehicle, we can determine who is at fault. The inside camera is also beneficial for seeing if someone tries to get into a confrontation with a driver, where it's often the guest's word against the driver. Additionally, the initial setup of Motive was very easy. **What do you dislike about Motive?** I dislike some of the posted speed limit readings, it is pulling the wrong information. On the H1 viaduct to the airport, drivers are getting dinged for the wrong speed limit. Below the freeway is 35mph, and up above is 55mph. Motive pulls the 35 instead of the 55. **What problems is Motive solving and how is that benefiting you?** Motive helps us locate drivers and ensures they comply with laws. The camera features allow us to determine fault in accidents and verify driver confrontations accurately. **Official Response from Gary Smith:** > Thank you so much for your kind words, Dorothy! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 19. Motive Streamlines Fleet Maintenance and Elevates Safety with AI-Powered Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** Motive has been a strong asset for managing both safety and operations. The reporting tools are easy to use and well-organized, making it simple to pull meaningful data without spending excessive time digging through dashboards. Maintenance management is another major strength — tracking vehicle issues, scheduling service, and staying ahead of preventative maintenance is straightforward and efficient. The AI camera has also had a noticeable impact on safety. Real-time alerts and event footage help reinforce better driving habits, and over time this has helped reduce safety infractions and risky behavior. Overall, Motive provides a well-integrated platform that supports safer driving while also simplifying day-to-day fleet and maintenance management. **What do you dislike about Motive?** At times the camera can be a bit sensitive when reporting safety infractions. There have been a couple times where small fender benders were caught. **What problems is Motive solving and how is that benefiting you?** It has helped us to track and maintain the health of our fleet vehicles and has helped drive down the frequency of unsafe driving practices. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 20. Trucking with Motive **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan F. | IT Support, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Motive?** We are working with the new AI cameras, this is a learning process but the rewards will far outweigh the any negatives. Our company is big on utilizing technology to make the process as seamless as possible and the AI cameras help keep our drivers safe. Other innovations have occurred on the dashboard and reporting that make it easier to track and interact with our fleet. **What do you dislike about Motive?** I have to say again that sometimes we require higher levels of support and sometimes things do fall into a development black hole. They have tried to improve this by adding a rep to support messages so that more people are in the loop. **What problems is Motive solving and how is that benefiting you?** Motive is solving the problems of fleet management and making sure that everyone has the knowledge and tools they need to be on topo of their game. Motive is continuously evolving their app to make it better through new tools or integrations. There is not a day that does not go by that I do not access the Motive management side or app to complete a task for our organization. **Official Response from Gary Smith:** > Thank you so much for your kind words, Bryan! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 21. Best-in-Class Fairness and Accuracy in Safety Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** The fairness and accuracy of the safety tracking system are the best I’ve ever worked with. It’s been a great experience overall. **What do you dislike about Motive?** I’m still learning how the system works, but it feels like the Safety Score takes too long to improve, even with good driving behavior. I’ve been avoiding safety alerts almost entirely for two weeks or more, yet my score is still only 69. I’ve also been hearing similar feedback from my technicians. **What problems is Motive solving and how is that benefiting you?** Motive is helping our company close the gap in our vehicle safety policy. Before Motive, we had a robust policy, but we couldn’t enforce it effectively. Now we’re able to apply it consistently and fairly across all drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words, Lucas! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 22. Transformative for Safety and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** RJ W. **Reviewed Date:** February 15, 2026 **What do you like best about Motive?** I use Motive to manage driving behaviors and have found it enhances my driving performance by allowing me to log my hours and on duty/off duty time. My favorite thing about Motive is that it motivates me to drive within the guidelines of my employer and the Department of Transportation, ensuring I am safe and effective. Having a safety score that impacts my ability to receive merit increases is pretty motivating. I also found the initial setup fairly easy. **What do you dislike about Motive?** I think if the Motive boxes used to connect to my work tablet in the work trucks could connect to the stereo in the truck; maybe it could be easier to connect my work tablet, and that would save time switching between trucks - since we don't use the same trucks every shift. **What problems is Motive solving and how is that benefiting you?** I use Motive to manage driving behaviors and score systems, enhancing my driving performance by logging hours and duty times. It motivates me to drive within guidelines for safety and effectiveness, impacting my merit increases. **Official Response from Gary Smith:** > Thank you so much for your kind words, RJ! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 23. Motive Is A Great Help to Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby S. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I like the live streaming. It is very helpful especially in safety. I helps us hold drivers accountable for the driving actions **What do you dislike about Motive?** The format is somewhat blah. I would like to see better AI **What problems is Motive solving and how is that benefiting you?** It is helping to solve bad driver habits. We are realizing some things that have been unsafe and we can now correct those issues. We are using these examples as what not to do to the entire driving team when certain instances happen. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Bobby ! Thank you for taking the time to share your feedback on G2. We’re really glad to hear that live streaming is helping support safety and driver accountability for your team. It’s also great to know Motive is helping you identify unsafe habits and use those moments as coaching opportunities across your driving team. We appreciate your candid note about the format and your desire to see better AI. That’s important feedback, and we’ve shared your comments with the relevant teams as we continue working to improve the experience. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, call our Support Hotline at (855) 434-3564, or reach out via live chat. We look forward to serving you again soon! Motive ### 24. Motive, a support partner in Fleet management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** Driver behavior monitoring from a safety perspective is terrific. The cameras are sharp and the system metrics are flexible and meaningful. The customer service is timely and helpful. **What do you dislike about Motive?** There are problems with false alerts in the system and Motive has not been able to resolve it. This has been an ongoing problem since the beginning. There doesnt seem to be a fix for it or a sense of urgency in getting it resolved. **What problems is Motive solving and how is that benefiting you?** Monitoring driver behaviors. Instilling in our drivers that safe driving is important with live examples of areas for improvement. Drivers are accepting and even embracing the call-outs and monitoring their own safety scores for alert impact to their scores. **Official Response from Gary Smith:** > Thank you so much for your kind words, We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 25. Real-Time Tracking and Safety Features That Deliver **Rating:** 4.0/5.0 stars **Reviewed by:** Carl-Erich . | Warehouse Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** It gives me real time access to where my driver is, where they have been. This it great tool providing customer support when they are wondering about their delivery. It also helps keep us all safe by making sure that we are following safety and traffic rules. I can use it every day to keep an eye on my fleet. **What do you dislike about Motive?** - Making trips is Clunky, - The driver can't edit trips if the route changes - I want the driver to be able to upload pictures by day and by stop, but that seems te impossible without creating a trip for them . **What problems is Motive solving and how is that benefiting you?** The main one is reminding us of errors that we make. For example, I just to come to rolling stops at stop signs. I do not do that anymore. Same with my main driver. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 26. GoMotive: User-Friendly, Reliable ELD & Tracking That Simplifies Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Motive?** GoMotive is easy to use. The system is very user-friendly, and even drivers can learn it quickly. Everything is clearly laid out, and once it’s set up, it works smoothly without constant issues. The ELD and tracking features work well, and the system feels reliable on a day-to-day basis. It helps keep logs organized and makes compliance much easier. **What do you dislike about Motive?** Honestly, there isn’t much to dislike. Sometimes setup can take a little time in the beginning, but once everything is set up, it works smoothly without issues **What problems is Motive solving and how is that benefiting you?** It allows me to track vehicles in real time, which helps with better dispatching, route planning, and knowing exactly where my drivers are at all times. This has improved efficiency and reduced unnecessary calls to drivers. For safety audits, GoMotive makes everything much easier by keeping driver logs, HOS records, and reports organized in one place **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 27. Motive ELD **Rating:** 5.0/5.0 stars **Reviewed by:** amanda P. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** The increased safety and compliance with HOS regulations by automatically monitoring driving time, preventing driver fatigue, and ensuring accurate recordkeeping **What do you dislike about Motive?** The back hours are not as visible as they were before the update **What problems is Motive solving and how is that benefiting you?** HOS violations, We are able to use our dash cams to prove accidents that are not our fault. We are able to prove times to brokers to verify in/out at shippers and receivers. **Official Response from Gary Smith:** > Thank you so much for your kind words, Amanda! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564 ### 28. Ops Manager and Team of Drivers **Rating:** 4.5/5.0 stars **Reviewed by:** Trenton C. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** Motive is very helpful in tracking a lot of different behaviors that could influence driving. The website is user-friendly, featuring a simple and intuitive interface. I like how you can track your team's overall progress through a safety score. I do like that the hardware will be vocal and give the driver real-time feedback. **What do you dislike about Motive?** I don't like how I'm unable to filter from top to bottom by clicking "Safety Score" on the table when viewing individual driver scores on the website (Safety tab>Show More Button in Performance Leaderboard section>View All Drivers. User Story: As an operations manager, I want to click the Safety Score column header when viewing individual driver scores on the website so that I can sort the list from highest to lowest or vice versa. This enables me to quickly identify top performers and drivers who may require coaching. **What problems is Motive solving and how is that benefiting you?** Motive solves a few problems: 1. Reduce liability in a car crash 2. Monitor productivity (catching time theft) 3. Improving driving habits (decreasing the chances of cost to the business due to crashes) 4. Helping technicians get home safely 5. Tracking company assets (making it easier to track switch-outs) 6. Make it easier to track which employee has what vehicle if a switch-out wasn't entered in correctly. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 29. MOTIVE The good the bad **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan W H. | Warehouse Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** I can get a quantifiable review on what our drivers are doing and how safely they are driving at any time. My Drivers can review real time events reflecting their performance. The Motive system also has prevented (very possibly) a lawsuit. Our Driver was accused of cutting a driver off about a year ago. the other driver said our Driver ran them off the road and nearly caused her to get into a car wreck. Oddly enough, when we mentioned that our trucks have cameras; she was no longer interested in pursuing the matter. **What do you dislike about Motive?** too many spastic emails...HIGH ALERT!!!!!!!!!!!!!!!! CLOSE FOLLOWING!!!!!!!!!!!!!! The Sky is falling!!!! The driver needs to prevent other drivers on the road from cutting them off. Cut-offs are dangerous. My emails are without context; my boss sees them...then she comes to see me....I have to tell her, oftentimes...that if you watch the video, you will see the driver was cut-off by another driver. This is what started the close following alert in the first place. **What problems is Motive solving and how is that benefiting you?** I can give a clearer review on the drivers performance. I also can at any point see where my Drivers are so we can assign them accordingly. MOTIVE is also a fantastic way to see where the drivers are at any point; so there are no ambiguities as to what they are doing at any point. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 30. Hands Down Best ELD/Camera Trucking Software **Rating:** 5.0/5.0 stars **Reviewed by:** TYLER L. | Fleet Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** Motive is simply a one stop shop for trucking software and equipment. Being able to track our trucks is just the start of what we can do with this software. We have been using Motive for about a year and still have not fully realized just how much information is offered. You can track fuel mileage across your whole fleet. Pick out which trucks are performing better than others. The forward facing camera has also qualified us for a lower insurance premium. They also have helped us dispute traffic incidents or accidents bc we have everything on camera. It gives drivers confidence that they will not be wrongfully accused of something they didnt do. The ELD for our semi trucks has been so much easier than ELDs of the past. It has cut down many hours for those in the office and also provides peace of mind knowing our drivers logs are correct and legal. Pricing is also among some of the best in the industry for what is provided. Customer Service has also been top of the line. **What do you dislike about Motive?** So far I havent had any issues that were not taken care of right away. Most things just take time to figure out and once you are familiar it is a breeze. **What problems is Motive solving and how is that benefiting you?** Keeping driver logs legal and providing drivers with an easy to use interface to do their daily driving legally. Also almost our whole fleet is upfitted with the forward facing cameras. Our mechanic is also able to see what Engine codes are showing up when a truck breaks down so he has an idea of what he will need before he ever pulls up to the broke down truck **Official Response from Gary Smith:** > Thank you so much for your kind words, Tyler! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 31. Motive Streamlines Driver Management, But Needs Linked Documents for Perfect Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Monica L. | Driver Care and Safety Coordinator for Driveaway Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Motive?** The ability to log, message, and upload supporting documents all in one place is highly effective. In my position as a Driver Care and Safety Coordinator, the feature that allows me to send Broadcasts to drivers—so I can share information without drivers seeing each other's responses—has proven to be extremely valuable. I also appreciate the detailed information I can access about drivers' logs and locations, thanks to the various filtering options and the compliance data provided within the app. **What do you dislike about Motive?** There are very few drawbacks to using the Motive app and website. The main issue I’ve encountered is that I need to open two separate windows in order to view logs and supporting documents at the same time. It would be helpful if there were a way to link supporting documents directly to the daily log they correspond to. **What problems is Motive solving and how is that benefiting you?** Motive enables me to review the daily logs of the drivers I support, making it easier to oversee their activities. It also provides a quick overview of both their current and most recent locations, which is very helpful for keeping track of the drivers under my care. **Official Response from Gary Smith:** > Hi Monica, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 32. Easy Install, User-Friendly, But Needs Profile Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** X L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Motive?** I appreciate how easy the physical installation of Motive devices is, which simplifies the setup process for us. The interface of Motive is remarkably user-friendly and clear, making it easy not just for my own use but also facilitates training for other staff. I find the accurate data provided by the devices and the onboard AI system highly valuable for our fleet tracking and safety compliance operations. This accuracy ensures that we always know the location of our vehicles and assets, while also monitoring driver compliance with road safety regulations. The vast capabilities and features available in Motive, which we haven't even fully explored yet, are promising and allow for potential growth in use when needed. Overall, the ease of use and straightforwardness of Motive make it a beneficial tool for our operations. **What do you dislike about Motive?** I find the driver and user tab in Motive to be poorly designed and lacking in functionality. It is unnecessarily complex because it requires multiple accounts for the same person, depending on their role, forcing them to use different email addresses for usernames. This is inefficient and impractical, as there should be a single profile for each person with the ability to designate their role, such as fleet user, driver, or general manager. **What problems is Motive solving and how is that benefiting you?** I use Motive for fleet tracking, improving compliance, and ensuring driver safety. It helps monitor vehicle locations, track hours of service, and ensure safe driving practices with accurate data and AI capabilities. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 33. Motive Inovation in trucking **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy K. | Safety Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Motive?** I have been using Motive for a while and as a Safety manager in trucking it made my job easier. Motive has faetures for a better safety managemant and it's very useful if you want to improve your company Safety score. It shows details as disconnects, violations and it has many coaching events. **What do you dislike about Motive?** I find only two negative things on Motive. First, on the Settings (grey) dashboard, when selecting the "Drivers" section, it doesn’t allow you to select drivers by name. Instead, they appear mixed up, which makes it a bit difficult to organize and manage them quickly. This could use some improvement for better efficiency. Second, I find that Motive doesn’t offer training courses for drivers. While there are some great resources available for fleet managers, as a Safety Manager, it’s challenging for me to explain my perspective on the driver app to the drivers without more targeted training options. It would be great if Motive could consider adding some driver-specific courses within the app to help improve understanding and compliance. **What problems is Motive solving and how is that benefiting you?** I am dealing daily with driver issues related to Safety and Complience, so when I have a problem with violations or disconnects, Motive is always there to help me out. **Official Response from Gary Smith:** > Thank you so much for your kind words, Ivy! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 34. Superior Safety Features, Needs Better Reporting Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Chaim F. | Director of Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Motive?** I find the connection with Motive really good, and I appreciate the superior cameras that sharply pick up when drivers are not safe. It's valuable that the system notifies you when the driver does something wrong while driving, allowing you to coach the driver. **What do you dislike about Motive?** Motive has a very clumsy reporting tool. You don't have all information in one place. There is no custom reporting either. **What problems is Motive solving and how is that benefiting you?** I use Motive for HOS tracking, monitoring driver routes, and fuel usage. It helps in coaching drivers with its superior camera detecting unsafe driving, and assists in IFTA reporting. **Official Response from Gary Smith:** > Thank you so much for your kind words, Chaim! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 35. Great features, and they have been improving very quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony A. | Regional Health and Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Motive?** Safety Event capture settings are easy to review. **What do you dislike about Motive?** The customer service is lacking in responsiveness and seems that they do not communicate with each other. When a ticket is created, multiple agents provide different responses. **What problems is Motive solving and how is that benefiting you?** Hours of service tracking, Incident event investigation, Vehicle tracking. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 36. Integral Solution for Tracking and Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Motive?** I really appreciate how fast we can retrieve important information from the app. I also enjoy that it automatically records Hours of Service using ELD, which is very helpful. The setup was simple and intuitive, making the initial process smooth. Plus, Motive provides an integral solution for all our needs. **What do you dislike about Motive?** Sometimes it takes a little bit of time to retrieve Safety Events reports information. **What problems is Motive solving and how is that benefiting you?** I use Motive to track and trace drivers in real-time and improve safety by monitoring driver behavior. I like the quick retrieval of important information and how it automatically records Hours of Service using ELD. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 37. Intuitive Platform with Powerful AI Dashcam and Comprehensive Fleet Features **Rating:** 4.5/5.0 stars **Reviewed by:** Rontae A. | DOT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Motive?** My experience with the Motive platform has been overwhelmingly positive, primarily due to its exceptional user experience and its industry-leading safety technology. 1. Unified Platform: Ease of Use, Implementation, and Feature Richness: The platform's greatest strength is its unified nature. It is highly intuitive for both fleet managers on the dashboard and drivers on the mobile app, making daily use (Frequency of Use) simple. The setup process is often described as "plug and play," contributing to its excellent Ease of Implementation. It offers a comprehensive and constantly expanding suite of features (Number of Features), integrating ELD, GPS, asset tracking, and spend management into a single, cohesive system, which drives organizational efficiency. I also appreciate the company’s commitment to ongoing development, as new features are consistently rolled out. 2. Dual-Facing Cameras and Unrivaled AI Safety: The AI Dashcam system is the standout feature. The dual-facing cameras provide essential context by capturing both the road and the driver's actions simultaneously. Critically, the AI capabilities—particularly the real-time detection of high-risk behaviors like cell phone usage and smoking—are game-changers. This automated, immediate feedback loop helps drivers self-correct in the moment, proactively preventing accidents and providing undeniable evidence for driver exoneration in the event of an incident. **What do you dislike about Motive?** One significant shortcoming of Motive is the absence of a fully automated vehicle maintenance scheduling feature. At present, the platform relies heavily on manual input for tracking maintenance, which can be time-consuming. Additionally, Motive does not offer built-in, native tools for driver dispatching and scheduling. As a result, users often have to turn to external solutions or handle these tasks manually, which can hinder overall operational efficiency and make daily route and assignment management less streamlined. **What problems is Motive solving and how is that benefiting you?** Real-Time Coaching offers immediate, in-cab alerts that help modify driver behavior before accidents happen. This proactive approach has been statistically shown to reduce the number of incidents overall. Liability Shield provides high-definition video that serves as clear evidence for driver exoneration, helping the company avoid costly litigation and lowering the severity of insurance claims. Operational simplicity and a high adoption rate are also key strengths. The platform is easy to use and implement, which leads to a much higher rate of driver adoption compared to other options. Its unified system brings together ELD, GPS, asset tracking, and fuel management, streamlining daily tasks for both drivers and managers. By centralizing these functions, the platform eliminates data silos, reduces administrative paperwork, and encourages frequent use across the entire fleet. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 38. Towing for gps location and safety.. **Rating:** 4.0/5.0 stars **Reviewed by:** Bitetto T. | Administrative / Dispatch, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** i like the new safety features that remind drivers to buckle up & pay attention. It really has amped up awareness with our staff and it is making a habit out of staying safe and not slacking off. i like the new alerts for the lane swerving that show us just a good visual . another great feature is time-lapse ame changer to get longer videos without watching forever. overall likening new system. I use this system all day to keep track of the guys and make sure they are staying safe. it's easy to use and you learn new stuff on it everyday. **What do you dislike about Motive?** sometimes the gps gets stuck but it usually resolves itself in a few hours or we change the gps equipment. **What problems is Motive solving and how is that benefiting you?** Keeping track of drivers, vehicles and keeping them on track & safe. Nips bad habits in the bud. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 39. Efficient Fleet Management with Room for Support Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ramiz H. **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I like the user interface of Motive and how responsive everything is. I also appreciate the variety of reports that can be pulled from the platform, which makes it easy to perform different tasks. I find it useful for different departments at the company, as I can generate everything from safety-related reports to accounting ones. The user interface makes it easy for everyone at the company to do their jobs efficiently. **What do you dislike about Motive?** The customer service could be a little better. The speed at which things are resolved could be faster. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking equipment like trucks and trailers to know their location and status. The user interface is intuitive, and the variety of reports makes it easier for different departments to work efficiently. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 40. Superior Vehicle Tracking with Reliable Safety Features **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. **Reviewed Date:** December 22, 2025 **What do you like best about Motive?** I really like how Motive solves a lot of safety problems by ensuring our technicians are driving within speed limits and stopping at stop signs. It also helps us track fuel usage effectively. The review process and safety documentation are really good, and I find it great to know exactly what the technicians are doing. The ability to quickly review incidents with video clips of events like distracted driving or speeding is fantastic. It allows us to verify actual events easily. The Motive team has been really good with helping us get everything set up, making the setup process pretty straightforward. We have clear visibility, and the metrics work correctly. Motive is a far superior tool compared to what we used before, Geotab, and I find it to be the best software I've used for tracking vehicles. **What do you dislike about Motive?** I think maybe a few more adjustments on the drowsiness detection because it triggers a lot when people are yawning. I don't really find it to be an accurate measure of a sleepiness event. It should correlate in some way with someone's eyes closing or how a person is looking around. **What problems is Motive solving and how is that benefiting you?** Motive solves safety problems by ensuring technicians follow speed limits and stop signs, tracks fuel usage, and offers a robust review process. It helps quickly review incidents with video clips to verify events like distracted driving, aiding in safety coaching. **Official Response from Gary Smith:** > Thank you so much for your kind words, Andrew! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 41. Empowers Safety and Competition with Stellar AI **Rating:** 4.5/5.0 stars **Reviewed by:** Keith W. **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** I like that the drivers are able to see their safety score and their rank in the fleet. This creates a healthy competition to be safe. The drivers being able to review their safety videos in real time allows them to self coach before management has even reviewed the video. **What do you dislike about Motive?** I would like the documents section to be more robust. Specifically being able to build more complex documents whose values could be exported into .csv or .xlsx. **What problems is Motive solving and how is that benefiting you?** I use Motive to track assets and manage safety and dispatching. It centralizes safety data for easy access and uses video footage to resolve disputes. Drivers can see their safety scores and rank, fostering a competitive safety culture and allowing self-coaching through real-time video reviews. **Official Response from Gary Smith:** > Thank you so much for your kind words, Keith! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 42. Essential for Driver Safety and Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Mena H. **Reviewed Date:** December 21, 2025 **What do you like best about Motive?** I like the fact that Motive keeps the drivers safe. A lot of times, drivers don't realize that they may be doing things that are unsafe until they actually see it on camera, and that helps coach them to become better drivers. With the actual footage, drivers are able to review that footage and can be more easily coached by me. They can recognize any inconsistencies or faults, which makes it easier for me to talk to the drivers and explain things. Learning how to use and navigate Motive was pretty easy for the most part, with a fairly low learning curve. If you work for logistics, I would definitely say ten out of ten, as it helps keep your driver safe on the road and protects them in the event of any accident or wrongdoing besides the driver. **What do you dislike about Motive?** Occasionally, I get footage that isn't consistent with drivers having reckless or unsafe driving habits. Although this isn't very common, it does happen here and there and it could be improved slightly. **What problems is Motive solving and how is that benefiting you?** I use Motive to keep drivers safe by helping them see unsafe behaviors on camera, which coaches them into becoming better drivers. It also provides actual footage to recognize inconsistencies, making it easier to communicate with drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 43. Simplified Safety Management and Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Motive?** I like Motive's web design and its easy-to-use functions. All the modules are on the left, so I can navigate through company to company, and feature to feature. It provides good reporting, tracks time and date, and helps me with tracking everything in one place. **What do you dislike about Motive?** I find the fuel taxes and reporting sections lacking because they do not have proper descriptions. Also, I would like better integration with our accounting software for transactions. **What problems is Motive solving and how is that benefiting you?** I use Motive for accident prevention and safety monitoring. It makes tasks quicker and helps us save on safety. **Official Response from Gary Smith:** > Thank you so much for your kind words, Ken! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 44. Supply New England- Motive's Impact **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** Its tracking ability is very refined as well as the ability to modify when certain violations show up against a driver's safety score and when they audibly notify the driver. Its history feature is especially useful to us so we can review certain past events when looking for when or where a certain delivery was dropped off. **What do you dislike about Motive?** We had one truck where it appeared that the Motive unit was drawing excessive power from the truck and thus we have had to pause our use of Motive in it. I also wish the report system was a bit more refined, as it can be difficult to collect all the data points I need across a larger period of time without having to mash multiple reports of different time frames together. **What problems is Motive solving and how is that benefiting you?** Motive is showing us which of our drivers are driving safe and responsibly, allowing us to incentivize our drivers to follow safe practices and reward those that are frequently representing our company on the road in a positive way. It also makes disputes over accidents easier to solve, as the dash cams provide accurate recording of all necessary events. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 45. Seamless Fleet Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie D. **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I really appreciate our Account Executive, Heather, who has been unbelievable in her support. She's always there to answer any questions and is incredibly knowledgeable. The user-friendly dashboard of Motive is a big plus too, especially compared to our previous provider where the dashboard was impossible to use. Motive provides a lot more insight into safety regarding our drivers with real-time notifications of unsafe behavior, which is very helpful. Also, the potential proof from recorded footage in case of an accident is invaluable. The setup was very easy, making our transition smooth. **What do you dislike about Motive?** My only "critique" would be shorter lead times in getting questions answered via email. It can take several days which can be problematic when working through an issue on my own. **What problems is Motive solving and how is that benefiting you?** Motive provides real-time notifications of unsafe driver behavior, enhances safety insights, and offers invaluable proof in accidents. The user-friendly dashboard and excellent customer service set it apart from our previous provider, Geotab. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 46. AI-Driven Safety with Room for Alert Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Trevor C. **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I love the platform and the AI tech built into the 2-way cameras, as it helps us to keep our drivers safe on the road. The AI tech identifies potential risks before anything bad happens and allows us to coach drivers and make them safer on the road. Additionally, the initial setup of Motive was very easy. **What do you dislike about Motive?** I don't like the false alerts, specifically with speed zones and seatbelts. We would cut coaching time in half if those were improved. There are so many alerts that it's hard to keep up with the ones that need attention ASAP. If nothing else, I would love to see a 'Critical Alerts Only' tab for drivers that need coaching ASAP or some other way to streamline coaching. Also, we have it integrated with McLeod but don't really use many features because it seems to not sync fully. **What problems is Motive solving and how is that benefiting you?** Motive helps monitor unsafe behaviors, identify risks, and stay compliant with HOS. The AI tech in the cameras identifies potential risks, allowing for driver coaching and improving road safety. **Official Response from Gary Smith:** > Thank you so much for your kind words, ! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 47. Robust telematics solution needing some improvement for report customization. **Rating:** 5.0/5.0 stars **Reviewed by:** James G. **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I like that Motive offers an all-in-one platform for telematics, safety, and compliance. The AI dashcam is very intuitive and continues to get smarter with fast refresh rates. I also appreciate the event detection features and find the software easy to install and de-install. Motive's initial setup was very easy, especially because the previous platform we used had a similar concept for installation. **What do you dislike about Motive?** The report suite is comprehensive, but some customization of reports is a challenge. If there was more capability to customize any report that would be great. There are some driver performance reports that are difficult to customize based on their parameters. **What problems is Motive solving and how is that benefiting you?** Motive helps us identify driver behavior issues, monitor trip usage, mileage, and vehicle engine conditions. **Official Response from Gary Smith:** > Thank you so much for your kind words. We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 48. Perfect for Tracking and Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Eneida C. **Reviewed Date:** February 10, 2026 **What do you like best about Motive?** I really like that with Motive I am able to precisely see where my techs are. It allows me to locate immediately how long a tech will take to get to a jobsite, and it's great that I can see any infractions they get from their driving skills. I find it self-explanatory and easy to access, which makes using it straightforward for my work needs. I don't have any complaints about Motive at all; it works just perfect for all my needs. **What do you dislike about Motive?** I love everything about Motive **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor where my techs are and predict how long they'll take to reach jobsites. It helps me precisely track their location and driving skills, which is perfect for my needs. **Official Response from Gary Smith:** > Thank you so much for your kind words, Eneida! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 49. Enhances Fleet Safety and Compliance with Real-Time Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Yousuf H. | Safety Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** What I like best about Motive is how effectively it helps monitor and manage our trucking operations. The system provides clear visibility into drivers’ HOS (Hours of Service) logs, helps identify violations, and ensures compliance. I also appreciate the real-time safety features such as hard brake and speeding alerts, cellphone usage detection, and collision reports. These tools make it easier to track performance, improve safety, and reduce risks across the fleet. **What do you dislike about Motive?** Sometimes Motive is slow to update HOS logs or safety data, and the dashboard could be more user friendly **What problems is Motive solving and how is that benefiting you?** Motive helps with assisting with tracking HOS logs, identifying safety violations, and monitoring driver behaviors such as speeding or hard braking. This has enhanced our ability to maintain compliance, improve safety, and increase efficiency in managing both our trucks and drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words Yousuf H. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 50. Honest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** Knowing where your drivers are at any given moment helps to dispatch on the fly and prove detentions to customers. The history feature is awesome. It also shows fault codes on trucks which is very informative to our owner operators. The safety features are also nice as they tell when a driver has a hard stop or speeds. Also, it keeps track of the driver's HOS. It helps the drivers to know when they can and cannot start. **What do you dislike about Motive?** You can't get away with a mere 2 minutes of driving past HOS. **What problems is Motive solving and how is that benefiting you?** Proving that our drivers have been sitting at the rails, depots, or facilities for multiple hours to ensure they get paid for their time. Also, Motive allows us to give accurate ETA's to our customers with ease. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A07%3A40+-0500&secure%5Bsession_id%5D=302754c2-4b0d-4a1c-99de-e11bc09f1354&secure%5Btoken%5D=49556ab69b2d185a274d0d821c86f4f841e503241cfdcc122e7748a1712457e0&format=llm_user) ## Motive Integrations - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [CruiseControl](https://www.g2.com/products/cruisecontrol/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay](https://www.g2.com/products/relay-2024-06-14/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics - Vehicle Management - Safety Management - Compliance Management - Inventory Management - Dispatch Management - Shipping Management - Claims Management - Invoice Management - Driver Management - Maintenance Management - Work Order Management - Transportation Management - Employee Management - Order Management - Customizable Reports **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs - Customizable Reports - Historical Reporting **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking - Status Tracking - Multi-Location **Accounting** - Billing & Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Preventive Maintenance - Mileage reminders - Notifications - Mobile Alerts - Equipment Maintenance **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling - Task Scheduling - Maintenance Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Status Tracking - Activity Tracking - Mileage Tracking - Location Tracking - Shipment Tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Additional Functionality** - Parts Management - Repair Tracking - AI Copilot - Monitoring - Generative AI - Warranty Tracking - Tire Management - Work Order Management - Vehicle Information - Third-Party Integrations - Real-Time Monitoring - Inspection Management - Fuel Tracking - Service History - Accounting Integration - API - Reporting/Analytics - Inventory Management - Multi-Location - Cost Tracking - Activity Tracking - Document Management - Job Management **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Geolocation - Automated Scheduling - Scheduling - Driver Settlements - Fuel Management - Real-Time Monitoring - Route Optimization - AI Copilot - Task Scheduling - Real-Time Reporting - Contact Database - Trip Logs - Activity Dashboard - Reporting & Statistics - Real-Time Notifications - API - Quotes/Estimates - Maintenance Scheduling - GPS - Accounting - Generative AI - Geographic Maps - Monitoring - Load Optimization **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,933 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (211 reviews)