--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3257 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3257 scale: '5' date_modified: '2026-08-14' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,257 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Intuitive platform with lots of features **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Motive?** Lots of great features within the platform **What do you dislike about Motive?** Some functionalities are tough to find. Can be more user friendly **What problems is Motive solving and how is that benefiting you?** It’s solving fleet management pinpoints around asset management and admin tasks **Official Response from Gary Smith:** > Hi, We are so sorry for this inconvenience. We greatly appreciate you bringing this to our attention. To better understand the issue, we would like to arrange a call with you, but we could not locate your contact details, could you please provide us with your contact details or reach out to us so that we can help resolve this for you. You can ask for me by name when you reach out on our 24/7 Support Line at (855) 434-3564 ### 2. Motive is great for business! **Rating:** 2.5/5.0 stars **Reviewed by:** James F. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** It makes everything easier. Makes my job easy as i can view fleet get milage reports etc. **What do you dislike about Motive?** I really dont have a downside to motive. **What problems is Motive solving and how is that benefiting you?** solving safety with my fleet. **Official Response from Russell Cook:** > Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. ### 3. I use motive everyday to monitor my fleet **Rating:** 3.0/5.0 stars **Reviewed by:** John C. | Shop manager at Sage truck repairs/innovative transport solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Motive?** When using Motive I can track the units location. I can track the trucks engine fault codes to plan a diagnosis. **What do you dislike about Motive?** There is no way to self diagnose the ELD. When a camera is blocked on the drivers view. The truck can still be operated. The driver score is not impacted by the camera being blocked. **What problems is Motive solving and how is that benefiting you?** Motive has helped me with firmware updates and support with a malfunctioning ELD module. ### 4. Good system, still needs some fixes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** I like that we can use it for ourelectronic logs and fuel cards. Keeps our fleet up and running for the most part **What do you dislike about Motive?** I do not like that my users need to have 2 accounts if they are a DOT driver. This has made it very difficult for my users. I am also having issues with adding trucks to our fleet and still have not had any assistance with getting this resolved. **What problems is Motive solving and how is that benefiting you?** They are keeping track of our fleet and making sure our employees are abiding by the laws. It keeps from too many tickets and our DOT # not having any issues. **Official Response from Bobby Young:** > Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. ### 5. Staying on top of your fleet. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Motive?** Motive is great for staying on top of the maintenance of your fleet. There are many different features that can be especially helpful in doing so. **What do you dislike about Motive?** The driver app will not connect to the driver's phone at times. **What problems is Motive solving and how is that benefiting you?** Keeping on top of any issues with our fleet. The app is better now than when I first started using it. **Official Response from Bobby Young:** > Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. ### 6. Does the basics, but leaves you wanting more. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** The drivers are able to pick it up quickly. **What do you dislike about Motive?** The reports are lacking. If you're viewing a drivers current location, you have to navigate to a different page to view their logs. It feels fragmented. Instead of all of the information available on the same page, you have to jump between a few areas to get what you need. **What problems is Motive solving and how is that benefiting you?** ELD ### 7. Better than the other options on the market **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Motive?** driver app is easy to use and allows the driver to make edits as needed **What do you dislike about Motive?** Technical support can be a major pain. But if you are persistent they will eventually do what you need **What problems is Motive solving and how is that benefiting you?** Ease of keeping logs up to date and in compliance. we do not have to second guess who has time and who does not ### 8. dot **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** that you can see live view on the drivers **What do you dislike about Motive?** that it is not user friendly and it does not do face di good **What problems is Motive solving and how is that benefiting you?** everything we have a problem with motive like driver discounting motive really cant find the answer for use and it does become annoying **Official Response from Gary Smith:** > "Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you." ### 9. Currently utilizing Motive ELD's and Cameras **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** I like the pricing of the Camera's and ELD's. **What do you dislike about Motive?** Currently, a downside to using Motive is the following to close safety feature. The settings for this particular safety behavior is unchangeable. I was told Motive is currenlty working on this and we will be able to edit this feature in the future. **What problems is Motive solving and how is that benefiting you?** Motive has a variety of reports you can choose from for vehicle and driver stats, miles, hours, etc. Motive ELD helps our drivers stay in compliance with HOS regulations and the cameras give insight on what our driver's encounter each day on the road. ### 10. Motive Feedback **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Motive?** The Cameras and alert when there is a collision **What do you dislike about Motive?** The Support and system which sometimes is not accurate and does not show the reality of a log versus the Drivers log, there are many glitches too often, the new feature that a fleet manager can't edit a log until the driver signs it I do not like it either, also the fact that Motive does not know how to differenciate which Chunk of SB goes first 2-3 Hours or 7-8 Hours, it gives the Driver the ability to add SB once they have reached 2 Hours of Off Duty, it should be able to diferenciate and only let the drivers add the SB option once they have reached 7 or 8 Hours of Off Duty as the Rule applies. **What problems is Motive solving and how is that benefiting you?** GPS Tracking and Monitoring Drivers ### 11. Operations Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Nicholas B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Motive?** The online platform is easy to use. Recent events are shown to be easily viewed. **What do you dislike about Motive?** Customer service does not know much about our company. There have been numerous issues with cameras automatically disconnecting. **What problems is Motive solving and how is that benefiting you?** Motive is helping us with having visibility of our trucks and drivers behaviour. Should an accident occur we can see what actually happened on the road. ### 12. Rocky road **Rating:** 3.0/5.0 stars **Reviewed by:** CD T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** The software/hardware when it works is very solid. We had issues with the old cameras not syncing properly with drivers and having trouble keeping up with them when they switch trucks. **What do you dislike about Motive?** Customer support has been miserable in the past. The franchisor convinced me to give you guys another shot. Combined with our current Verizon's customer support rep leaving and not having a contact or solid replacement, we're trying you out again. **What problems is Motive solving and how is that benefiting you?** truck gps and mileage, visibility of the drivers, correcting bad driver practices, proving who is at fault during accidents, driver scores. ### 13. It is functional **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Motive?** Being able to copy the driver's coordinates. **What do you dislike about Motive?** Live stream is slow to load. And once loaded is just as slow toggling from front to rear view **What problems is Motive solving and how is that benefiting you?** When the GPS is working it allows me to determine the promptness of the drivers **Official Response from Gary Smith:** > Hi, We are so sorry for this inconvenience. We greatly appreciate you bringing this to our attention. To better understand the issue, we would like to arrange a call with you, but we could not locate your contact details, could you please provide us with your contact details or reach out to us so that we can help resolve this for you. You can ask for me by name when you reach out on our 24/7 Support Line at (855) 434-3564 ### 14. Middle of the road **Rating:** 3.0/5.0 stars **Reviewed by:** TAMARA B. | Logistics Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** It does have some nice features, and you can filter in many ways **What do you dislike about Motive?** It seems to go down quite a bit, or give inaccurate locations. **What problems is Motive solving and how is that benefiting you?** It helps to be able to track the drivers in real time ### 15. Motive fleet management **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** The simplicity and ease of use are my favorite thing. Customer support always answers fairly quick and the tracking is pretty acurate **What do you dislike about Motive?** When an issue arrises there is a lot of back and forth, cameras disconnect often even though it gets fixed. **What problems is Motive solving and how is that benefiting you?** they are helping with the ELD of the company and cameras are very helpful in seeing what is going on with the drivers at all times. ### 16. is not enought **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** the camera is high definition and work great at nights **What do you dislike about Motive?** post sale sercives is not good enougt, always they have a excuses. **What problems is Motive solving and how is that benefiting you?** tracking and gps **Official Response from Gary Smith:** > We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. ### 17. Motive Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Motive?** The support they bring, when in the company we have technical issues **What do you dislike about Motive?** Sometimes the time they take to have a representative on the line. **What problems is Motive solving and how is that benefiting you?** The track and support of fleet of trucks. **Official Response from Bobby Young:** > Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. ### 18. Too many unnecessary interface changes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Motive?** Informative and analytical, number of features. **What do you dislike about Motive?** Connection issues, incompentent customer support. **What problems is Motive solving and how is that benefiting you?** N/A ### 19. adequate to what we need **Rating:** 2.5/5.0 stars **Reviewed by:** Kim N. | 50, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Motive?** the message sytem is the reason we changed to Motive **What do you dislike about Motive?** Some small items that i have sent requests about. at times its not user frendly but most often no issues. **What problems is Motive solving and how is that benefiting you?** we do not use all of motives feachers since we have other systems in use but it works great for safety puposess ### 20. Motive Review **Rating:** 3.0/5.0 stars **Reviewed by:** Terri H. | Dot coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Motive?** For the most part the tracking seems to work pretty accurately **What do you dislike about Motive?** Too many updates too frequently, updates take too long to complete, too many updates too often on the phone to keep up with. Cameras tend to not always work **What problems is Motive solving and how is that benefiting you?** Tech issues- ### 21. Good system, good customer success managers-weak Technical/Safety support team **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Motive?** Equipment works well and is user friendly **What do you dislike about Motive?** Tech support is horrible and never finds solutions, simply gives excuses **What problems is Motive solving and how is that benefiting you?** ELD and Dashcams work well and provide us with access to location of fleet units and log compliance ### 22. Motive website is user friendly. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Motive?** Ability to make changes to vehicle profiles, driver/fleet user profiles. **What do you dislike about Motive?** The time it takes for customer service to respond to us in regards to malfunctioning GPS/dashcams. **What problems is Motive solving and how is that benefiting you?** Creating reports that pull certain data from the vehicles. ### 23. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Motive?** System is good and definitely add a lot of value. Its excellent for improving safety for any operations **What do you dislike about Motive?** Custom reports needed for reporting are difficult to get. **What problems is Motive solving and how is that benefiting you?** tool to monitor unsafe driving and improve safety. ### 24. It has been great! **Rating:** 3.0/5.0 stars **Reviewed by:** Rasheed H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Motive?** The automatic tracking of driving and the ability to keep drivers save with the outward facing camera. **What do you dislike about Motive?** Inconsistency of the disconnection events. **What problems is Motive solving and how is that benefiting you?** When disconnections and other infractions happen you are able to document actions ### 25. Initial install in fleet **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Motive?** Technology and portal are more comprehensive **What do you dislike about Motive?** Install assistance has been spotty as the tractor models **What problems is Motive solving and how is that benefiting you?** Driver safety improvements, ECU, info ### 26. Easy to Use - Driver Friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Motive?** The accessibility and dashboard for motive was very easy to use and functional. Customer Support was always great and helpful. **What do you dislike about Motive?** Although there were several great reporting tools, some of the reporting was not exactly what we needed. TheGPS devices did not always work depending on the area that they were in. **What problems is Motive solving and how is that benefiting you?** Electronic logging for CDL drivers. ### 27. The program is not very user friendly as some others we have used. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Motive?** The ability to push a button to record when there is an infraction notifying the driver when there indeed is no infraction. **What do you dislike about Motive?** The difficulty of use. I don't have time to just sit and watch it and then I don't get notifications of infractions. **What problems is Motive solving and how is that benefiting you?** Insurance rates are the most noticeable. ### 28. Caused me to miss an appointment. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Motive?** The simplicity of transitioning from one status to another when ELD is operating correctly. **What do you dislike about Motive?** The inability for owner-operators or lease-purchase operators being able to correct drive status when the ELD should not be in drive status. The system flags you for exceeding the speed limit, when clearly you are not. **What problems is Motive solving and how is that benefiting you?** None ### 29. Comprehensive Fleet Management with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Motive?** KeepTruckin's ELDs are robust and effective tools that have been instrumental in our fleet management system for over a year. Their ability to coach drivers through safety scores is commendable, providing us with a viable solution to improve overall fleet safety. The built-in wifi hotspots, which provide connectivity for most use-cases, are another major benefit in today's highly connected world. In addition to the ELDs, we also use their dispatch service, which integrates seamlessly into our operations. This all-in-one approach to fleet management has its advantages, and KeepTruckin does a commendable job in these areas. **What do you dislike about Motive?** Despite the many positives, there are areas where KeepTruckin could improve. The fuel card system is complicated compared to similar offerings from other providers like WEX. The reporting extracts lack the detail and utility we've come to expect, limiting their usefulness in effectively monitoring and controlling our fuel expenses. Moreover, the wifi hotspots often exceed their designated limits, which impacts other drivers relying on this connectivity. This area needs significant attention from KeepTruckin to ensure a consistent and reliable internet access for all drivers. Customer service is generally good, especially the first-level support, but getting detailed responses from their level 2 team tends to take longer than expected. This could potentially delay resolution of more complex issues and needs to be addressed to enhance the overall customer service experience. **What problems is Motive solving and how is that benefiting you?** Motive is solving several key challenges that we face in fleet management. With their comprehensive suite of services, they've been a critical part of our operations for over a year. The most significant problem they address is ensuring compliance with Electronic Logging Device (ELD) regulations. Their ELD solution is robust and effective, helping us maintain compliance with the hours-of-service regulations without any hassles. This has saved us from potential legal complications and penalties. Their safety scores feature is another problem-solver, providing a practical way to coach our drivers and improve overall safety. By integrating safety scores into their ELDs, they've enabled us to easily track and improve our drivers' performance, reducing the risk of accidents and improving our overall safety record. The built-in wifi hotspots have also been highly beneficial. They help keep our drivers connected, ensuring they can access crucial information and communication tools even while on the road. This connectivity has improved our operational efficiency, allowing for real-time updates and quicker decision-making. Motive's dispatch service has streamlined our operations by integrating various aspects of fleet management into one platform. This has reduced manual workload, increased efficiency, and allowed us to better coordinate and manage our fleet. Despite a few areas needing improvement, such as the fuel card system and wifi limits, Motive has overall made our fleet management easier and more efficient, contributing positively to our operational performance. ### 30. Review for Keep Trucking **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Motive?** ELD and Customer service, User-friendly application **What do you dislike about Motive?** Asset Tracking because not reliable, and coverage issue No eld devices are avaiable. **What problems is Motive solving and how is that benefiting you?** Fleet Management and Asset Tracking ### 31. Exceptional Customer Service but unreliable Dash cams **Rating:** 2.5/5.0 stars **Reviewed by:** Juan P. | Safety and Recruiting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Motive?** I like the customer service. It is fantastic, they answer phone calls, follow up with the customer and resolve problems and answer our questions. **What do you dislike about Motive?** We had a hit-and-run problem and the dash cam wasn't working because it had a defect. They tried to solve the problem but they couldn't. I was hoping to get the information I need to file a claim but unfortunately, the camera had a defect. We are paying for this service and failed at the time we need it the most. Very disappointed with the dash cam service. **What problems is Motive solving and how is that benefiting you?** Especially issues with the Eld, unidentified trips, and getting reports. ### 32. any system needs improvements to stay in competition, none are done, thus more violations for us. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Motive?** only drivers friendly, easy use for drivers. **What do you dislike about Motive?** take any improvement advice seriously, do not make changes that make the admins job easier, no one follows up unless they feel you're leaving and then ignore again **Recommendations to others considering Motive:** Make sure to order your devices ahead of time so you do not get shipping delays, and always keep extra devices. **What problems is Motive solving and how is that benefiting you?** it allows you to keep tracking your logs, user friendly website. ### 33. KeepTruckin was great when it wanted to work properly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Motive?** I was able to define my search criteria. It had all posted loads in the United States **What do you dislike about Motive?** Sometimes it would show loads not in the area you chose. You would have to keep refreshing to get new loads to show up **Recommendations to others considering Motive:** Keep refreshing the page every few minutes to get new loads to show **What problems is Motive solving and how is that benefiting you?** Finding loads. Its very convenient ### 34. Works great difficult with customer service when problems do arise **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2021 **What do you like best about Motive?** platform is easy and functional to use for my team. **What do you dislike about Motive?** Customer service can be annoying. we have had many transponders quit working after 1 year. **What problems is Motive solving and how is that benefiting you?** location, bad driving behaviors. ### 35. Simple ELD but reporting nightmare **Rating:** 3.0/5.0 stars **Reviewed by:** Lucas K. | Business Development and Marketing Manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Motive?** The ELD software for the driver is simple to use and the basic set-up on the back-end was easy to figure out. Also the pricing structure for the software tool was very competitive to other ELDs available in the market. **What do you dislike about Motive?** The reporting for truck coordinates to be used for IFTA and IRP Fuel Tax purposes does not provided the desired information needed to make quick analysis. We work with a company having over 300 trucks and the report can only be pulled one at a time per truck, not all at once, causing a reporting time hassle. **Recommendations to others considering Motive:** Once KeepTruckin and ELDs have some longevity, they can figure out how to optimize their reporting and back-end admin platform. We expect the platform to improve after the ELD Mandate goes officially into effect. **What problems is Motive solving and how is that benefiting you?** We pull vehicle reports for driver performance, fuel tax management, and hours of service management for over 300 drivers. The ELD software is easy to use for the driver but the reporting tools have been a big hassle compared to other ELD software we work with. This platform is solving the FMCSA requirement to have Electronic logs in each longhaul truck. ### 36. KeepTruckin is a decent electronic log system but it does have a few issues. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Motive?** I like that the online system is easy to use, as well as the log book is easy to learn. **What do you dislike about Motive?** I do not like that the reports don't always show the right information needed. Also, if you have multiple trucks, you can't always download one report for all of them. We have a client with 300 trucks and are not able to download the record keeping needed for auditing purposes all together. Needs to be downloaded one by one which takes a long time. **Recommendations to others considering Motive:** I would say that there are better options out there right now, especially considering price. I personally would not recommend it over other Electronic Logging Devices. **What problems is Motive solving and how is that benefiting you?** It definitely makes the log keeping process easier because all of the information is online and you are able to keep it all in one place. This also makes record keeping and calculating miles for taxes a lot easier and more accurate. ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?filters%5Bnps_score%5D=3&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+06%3A04%3A26+-0500&secure%5Bsession_id%5D=594d77eb-cff4-41aa-ac97-98f88c380ab3&secure%5Btoken%5D=6d12ab3e8f32a8782c0b4266daa2713fcf65a216553e62ac5ce733b74e42fc3e&format=llm_user) ## Motive Integrations - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [CruiseControl](https://www.g2.com/products/cruisecontrol/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay](https://www.g2.com/products/relay-2024-06-14/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics - Vehicle Management - Safety Management - Compliance Management - Inventory Management - Dispatch Management - Shipping Management - Claims Management - Invoice Management - Driver Management - Maintenance Management - Work Order Management - Transportation Management - Employee Management - Order Management - Customizable Reports **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs - Customizable Reports - Historical Reporting **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking - Status Tracking - Multi-Location **Accounting** - Billing & Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Preventive Maintenance - Mileage reminders - Notifications - Mobile Alerts - Equipment Maintenance **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling - Task Scheduling - Maintenance Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Status Tracking - Activity Tracking - Mileage Tracking - Location Tracking - Shipment Tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Additional Functionality** - Parts Management - Repair Tracking - AI Copilot - Monitoring - Generative AI - Warranty Tracking - Tire Management - Work Order Management - Vehicle Information - Third-Party Integrations - Real-Time Monitoring - Inspection Management - Fuel Tracking - Service History - Accounting Integration - API - Reporting/Analytics - Inventory Management - Multi-Location - Cost Tracking - Activity Tracking - Document Management - Job Management **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Geolocation - Automated Scheduling - Scheduling - Driver Settlements - Fuel Management - Real-Time Monitoring - Route Optimization - AI Copilot - Task Scheduling - Real-Time Reporting - Contact Database - Trip Logs - Activity Dashboard - Reporting & Statistics - Real-Time Notifications - API - Quotes/Estimates - Maintenance Scheduling - GPS - Accounting - Generative AI - Geographic Maps - Monitoring - Load Optimization **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,931 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (211 reviews)