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Service Desk Software
Motadata ServiceOps
Motadata ServiceOps Reviews

4.6 out of 5 stars

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Motadata ServiceOps Reviews & Product Details

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Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.

Seller

Mindarray Systems

Discussions

Motadata ServiceOps Community

Languages Supported

English

Product Description

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

Overview by

Amartya Gupta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Top-Rated Alternatives

ManageEngine Endpoint Central

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Motadata ServiceOps Media

Motadata ServiceOps Demo - Asset Management

Motadata ServiceOps Asset Manager is an ITIL compliant PinkVerify Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geolocations.

Motadata ServiceOps Demo - Change Management

Systematically, management changes across an organization adhering to ITIL defined processes.

Motadata ServiceOps Demo - Problem Management

Do effective root cause analysis with the right context.

Motadata ServiceOps Demo - Incident Management

An ITIL aligned solution that detects incidents, analyzes the cause, and implements corrective actions.

Motadata ServiceOps Demo - Conversational AI

Automate responses to know issues using our advanced AI.

Have you used Motadata ServiceOps before?

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Motadata ServiceOps Reviews (21)

Reviews

Motadata ServiceOps Reviews (21)

4.6

21 reviews

Pros & Cons

Generated from real user reviews

Asset Management (5) Features (3) Ease of Use (3) Customer Support (3) Ticketing System (2) Setup Complexity (2) Integration Issues (1) Installation Issues (1) Customization Difficulty (1) Asset Management (1)

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Mid-Market (51-1000 emp.)

3/26/2022

"Motadata Review"

3.5/5

What do you like best about Motadata ServiceOps?

Its a IT service desk sofware

So i like when it help for automation. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is no dislike because it is useful. As said in early question. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Network devices health can be change after seeing Dashboard. Review collected by and hosted on G2.com.

Validated through a business email account

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

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Motadata ServiceOps Comparisons

ManageEngine Endpoint Central

4.4/5

(1,012)

Compare Now

Motadata ServiceOps Features

Incident Management

Automate Ticket Routing

Ticket Prioritization

Ticket Notifications

Reporting

Dashboards

Time Tracking

Surveys

Access & Usability

Mobile

Self Service

Active Directory

View More Features

Categories on G2

IT Service Management (ITSM) Tools

Configuration Management

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