
With remote working so prevalent, Zero Touch Deployment has been a huge help. Also SSO with our users using Googe Authentication has worked perfectly. Having security features enforced was a big one along with malware detection and removal. Review collected by and hosted on G2.com.
So far I haven't found any downsides. It has a very rich feature set, so at times you have to be careful with any config changes. There is not much that needs improving Review collected by and hosted on G2.com.