I love that I can post a question and get some sort of reply within a day - often sooner. We have to dedicate time in reporting issues and getting assistance - that's probably the only downside. Review collected by and hosted on G2.com.

Love the product but it's not intuitive (to me or my team) and that limits how effectively we are able to use our computers.

That being said, it may just be something we need to learn better. If you had any guided walkthroughs of features, that would be helpful. (So please share them if you can!) Review collected by and hosted on G2.com.

Very easy to use and easy to navigate interface. Free to use for most common features for education users too. Free accounts don't include access to support, however Mosyle support are usually helpful where they can be despite this. Review collected by and hosted on G2.com.

There's nothing really to dislike - there are some features that are unavailable in the free offering, however this is to be expected as if they gave the product away completely there would be no business for them. It does everything we require it to, FOC, and it's easy to use. Review collected by and hosted on G2.com.

When we started searching for a new MDM for our non-profit org, we knew we wanted something that didn't take up all of our time to keep up with. We also didn't want to pay an arm and a leg for an MDM. Thankfully, Mosyle is extremely easy to use and doesn't require any attention most days. It just works. And it's the most affordable option we could find! Review collected by and hosted on G2.com.

Like any platform, Mosyle has some quirks that you have to get used to, but any time that we've had to submit a support ticket, we usually have heard back within an hour. We also had a rep help us go through the setup and onboarding process which made it way easier to figure out. Review collected by and hosted on G2.com.

Mosyle is easy to set up and maintain. Especially the solution they offer with Fuse has the advantage that security tools and a CDN for all your custom packages are included. Apart from that their support is fast and very thoughtful and if something has not been tested or implemented yet, they usually test and add features to your environment(s). To us, their excellent support is one of the many great things about Mosyle. Review collected by and hosted on G2.com.

Although the fact that it is only on the Apple platform and not a cross-platform MDM solution, makes it straightforward, the lack of support for Windows and Android clients makes it unsuitable for deployment in some cases. For our customer base not really a big deal, but some competitors may have an edge in that respect for larger cross-platform deployments. Review collected by and hosted on G2.com.

The ability to have complete control over mobile devices. You can, with ease, access a wealth of information regarding the devices such as Serial numbers, Operating Systems, available storage etc. All are presented clearly and compactly. You are also easily able to deploy apps to your devices whether it be individually or through groups. Review collected by and hosted on G2.com.

I found that initially, it was confusing to work through the interface and often find myself in the wrong place, but once you get used to it, it does seem to make more sense and becomes less of an issue. Review collected by and hosted on G2.com.

Knowledge base is very decent. Support responds fairly quickly. Options and customizations are easy to find and implement and are straightforward. Much cheaper than other alternatives. Review collected by and hosted on G2.com.

Azure SSO login documentation is limited and troubleshooting guide is lacking. Communication to admins for new features is lack luster as well Review collected by and hosted on G2.com.

The philosophy of how Mosyle handles the trial period is phenomenal. You get 100% free access for 30 days and 100% access to support. The concept of building a business model that allows you unlimited access to high quality support technicians for really everything you need, is stand out. Absolutely stand out. I can't tell other Administrators enough about the level of support, and escalated support, you can get for 3rd party apps, customizations, etc. Any hang-up. That's because Mosyle wants the product to work for you and if it's not, they will not let a knowledge gap be the barrier.

Beyond the support, the platform is a modern slick interface. I have not found a single configuration that seems to be missing. Our biggest ask was a directory/user setup integration with Azure AD and they can do it, easily. We use macOS, iOS and have no plan to ever change. We've used MaaS360, Intune and Jamf. Mosyle is the best price, best product I've ever used for Apple MDM. Review collected by and hosted on G2.com.

I can't tell you anything. Honestly, I've thought carefully about this review and what to say and there's nothing I've found to be critically wrong with the platform.

Please stay on top of what Apple continues to roll out. :) Also, if they ever allow for us to enable location services on Company devices, please enable that for users. I know Apple is not truly as business friendly as I think most people would like. Review collected by and hosted on G2.com.

Mosyle definitely does what it's supposed to do: manage Apple devices. It offers a lot of functionality and custom settings making it simple to deploy devices ready for use by employees Review collected by and hosted on G2.com.

The product and Knowledgebase aren't built for IT novices. You must have a strong understanding of IT and computer jargon in order to use or make any changes to the settings and the Knowledgebase may or may not have information on *how* to do something, but doesn't explain *what* the effects of the change will be. When we initially set up Mosyle with the help of 2 Mosyle account managers, we were rushed through the process and hardly understood what they were doing. We got a distinct feeling that the representatives didn't want to be there. However, their general Support team is friendly and helpful. Review collected by and hosted on G2.com.

Mosyle is a great product especially when you have a limited use case. My company has a small number of Macs compared to PCs and we were looking for an MDM solution that was simple enough for an IT staff with limited MacOS experience but robust enough to meet our management requirements. We were able to get Mosyle rolled out quickly and get our MacOS devices truly managed for the first time. Review collected by and hosted on G2.com.

There is not a tremendous amount of documentation out there for creating software packages with Mosyle, so I sometimes adapt Jamf documentation to get things working with Mosyle. That being said, I've reached out to their support many times and they've been tremendously helpful in helping us understand the product and package design. One determined technician even created a particularly challenging deployment script for us! Review collected by and hosted on G2.com.

Customizability for all our Apple products even the Apple TV's. Review collected by and hosted on G2.com.

No dislikes so far everything is great for managing our devices. Review collected by and hosted on G2.com.