BA
B. A.
Small-Business (50 or fewer emp.)
"Easy, Simple UI That Just Works"
4/5
What do you like best about Moss | Spend smarter?

Easy UI, simple and intuitive interface that makes expense tracking straightforward for the whole team without a learning curve. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Automatic invoice OCR is unreliable and often requires manual correction, which defeats the purpose of automation. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It's great to hear that Moss is helping save time and that your team finds the platform intuitive and easy to use. We also appreciate your comments regarding invoice OCR and this has been fed back to our product team to dig deeper into.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Quick Receipt Tracking and Virtual Cards That Simplify Expense Management"
4.5/5
What do you like best about Moss | Spend smarter?

It is very quick and easy to submit receipts and to track accounts. The notifications are very useful in reminding you to submit your tasks on time. The virtual cards are great way to manage budgets and to manage company expenses without worrying about reimbursing from your personal accounts. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I think the interface can sometimes be a bit overwhelming with lots of features. It would be great if a user can have a reduced/stripped down view so that they can only see the features they use. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for taking the time to share your feedback. We’re really glad to hear that Moss is helping make receipt tracking and expense management quick and straightforward, and that features like notifications and virtual cards are supporting how you manage budgets and company spending.

We also appreciate your suggestion about having a more simplified view of the interface. Feedback like this is incredibly helpful as we continue improving the platform and working to make it intuitive for different types of users and workflows. I've fed it back to our product team.

If you’d like to share more about your experience or discuss how to tailor Moss to your team’s needs, feel free to reach out at reviews@getmoss.com.

Stefan P.
SP
Stefan P.
FC
Mid-Market (51-1000 emp.)
"Valuable Features but Travel Perk Integration Lacks Depth"
5/5
What do you like best about Moss | Spend smarter?

I appreciate that Moss | Spend smarter addresses significant problems for me, especially with its distinct features such as reimbursements, approval tracking/flows, and invoice approvals. These tools are not just available but are extremely helpful, providing substantial value by facilitating a seamless approval audit process. I particularly love how I can manage subscriptions effectively through the platform's card feature, which aids in exposure and tracking without the need to approve everything personally as finance. The integration capabilities with software like Xero are also advantageous, allowing for smooth data exports and management. The initial setup process was straightforward and easy, making it convenient to start using the platform without unnecessary complications. My positive experience with these elements is reflected in my willingness to highly recommend Moss | Spend smarter to others, which I rated a 10 on the likelihood scale. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I find Moss | Spend smarter challenging because it doesn't work well with a US entity in terms of making payments in the US. Additionally, the integration with Travel Perk is very basic, which limits its usefulness when trying to streamline our processes. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thanks for taking the time to leave such a detailed review! We really appreciate it.

It's great to hear Moss is helping streamline your approval flows, reimbursements, and tracking processes. We’ve also noted your feedback on the TravelPerk integration and US payment support., as your input is valuable and helps us understand where the platform could better support different use cases.

Thanks again for being part of the Moss community!

CW
Charlie W.
"Intuitive UI, But Needs Better Receipt Automation"
5/5
What do you like best about Moss | Spend smarter?

I find Moss | Spend smarter incredibly valuable for keeping track of my business expenses efficiently. The intuitive user interface makes it easy to use and navigate, simplifying the process of managing transactions and expenses. I appreciate that it consolidates everything in one place, saving me time and effort as all my spending information is readily accessible. The transaction management feature is especially user-friendly, allowing me to handle financial data with ease. The setup process was fairly easy for me, which added to the overall positive experience. Additionally, the seamless functionality of Moss | Spend smarter stands out in contrast to my previous software, which was cumbersome, slow, and unintuitive. Such attributes make it a reliable and efficient tool for my business financial management needs. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I sometimes find that the automatic receipt analysis in Moss | Spend smarter does not work as well as I would like. It could improve in its ability to accurately and effectively scan receipts and invoices automatically. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thanks for your review as we really appreciate it.

It's great to hear that Moss is helping you stay on top of your business expenses and that getting set up was smooth.

Regarding the receipt scanning, thanks for flagging that. It's worth having our support team take a closer look as they’ll be happy to help troubleshoot this with you. You can reach them directly via the in-app chat or at support@getmoss.com.

If there’s anything else you'd like to share, we're always listening.

Thanks again for being part of the Moss community!

Lewis E.
LE
Lewis E.
"Efficient Expense Management with User-Friendly Portal"
5/5
What do you like best about Moss | Spend smarter?

I really like Moss | Spend smarter for its user-friendly portal, which makes it easy to navigate and manage my business expenses effectively. The platform's features such as contactless payment, online payment, and balance viewing are incredibly convenient for my daily operations. These functionalities are quick and easy to use, allowing me to focus more of my time on tasks that truly matter instead of dealing with cumbersome processes. Additionally, the setup process was easy and efficient, which helped get everything running smoothly without any hassle. Overall, I find Moss | Spend smarter indispensable for streamlining expense management. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I find the receipt upload feature annoying. If I don't upload receipts quickly enough, Moss | Spend smarter ends up blocking my card, which can be very disruptive. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thanks for sharing your review, and it is great to hear that the portal and payment features help you manage daily expenses more easily.

Your point about the receipt upload process is helpful, although just to clarify, card blocks usually follow the spend rules set by your company administrator.

We’re always looking to highlight customers who enjoy using Moss and would be happy to share their experience with others. If you’d be open to this, please reach out to reviews@getmoss.com.

Thanks again for being part of the Moss community!

Erik P.
EP
Erik P.
Robotics Engineer
"Simplifies Reimbursement Claims"
4.5/5
What do you like best about Moss | Spend smarter?

I love how Moss | Spend Smarter simplifies the invoice management process with its intuitive interface. The auto-detection of invoice contents is a standout feature, allowing me to efficiently handle reimbursement claims by just pasting images of invoices and navigating easily through the graphical user interface. The system is designed to minimize effort on my part, making it really simple to use. The initial setup was also easy and straightforward, which I appreciate, as it allowed me to start using the software without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I find the lack of a batch upload feature problematic, as it forces me to upload invoices one by one. This becomes particularly cumbersome when dealing with numerous receipts of the same cost type, such as fuel receipts. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thanks for sharing your review, and it's great to hear that the intuitive setup and auto detection make your reimbursement work easier. I'll reach out to you directly to better understand the process you're trying to undertake and find out how we can support you.

Thanks again for being part of the Moss community!

Mark J.
MJ
Mark J.
Marketing Manager
"Effortless Setup, Highly Intuitive Expense Management"
5/5
What do you like best about Moss | Spend smarter?

I found Moss | Spend smarter very easy to set up and use at work for processing expenses. It's a simple and intuitive tool. The setup was particularly smooth as you could do everything on your desktop, and within minutes, you had your virtual card. The actual physical card was delivered in a few days, making the process very quick and efficient. For what I need it for, Moss works very well with no complaints. It's simple, quick, and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Nothing all good. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for sharing your experience with Moss. It's great to hear how smooth the setup was for you and that you were able to get started quickly with both virtual and physical cards. We're also glad the platform has felt simple and intuitive for managing expenses and invoices.

If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com.

Thanks again for being part of the Moss community!

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"User-Friendly Interface Makes Expense Tracking Easy for All Ages"
4.5/5
What do you like best about Moss | Spend smarter?

How easy it is to use, providing a good user-friendly experience and interface so that users cross age ages can manipulate and track expenses. Easy to integrate the centralized system in a company for the implementation of expenses and receipts, so that it is monitored daily automatically between the administrator and all of the users to track business expenses. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Sometimes it crashes, and the support is not direct. One needs to wait a bit, like 1 to 2 hours. Especially if it is a third-party involvement, then nothing to do except to wait. But in general, the support system isn't bad, and in case of an emergency, there is always the ability to block your virtual card yourself. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your thoughtful review and for sharing how Moss supports your company with expense tracking and organisation. We are delighted to hear you find the interface intuitive and user friendly for teams across different roles and experience levels.

We appreciate your feedback regarding occasional delays with support. Our team continues to optimise response times to ensure help is available whenever it is needed. If you would like to share any further details, please contact reviews@getmoss.com.

Thanks again for being part of the Moss community!

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Strong integrations and good support without a user-based licensing model"
5/5
What do you like best about Moss | Spend smarter?

No user-based licensing model, a DATEV connection, and a Personio integration. Good support. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Here and there small bugs or loading times. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It's great to hear the integrations, licensing model, and support are working well for you, and that Moss is helping bring your travel expense accounting into one place.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Anett L.
AL
Anett L.
Senior Productmanager Packaging
Mid-Market (51-1000 emp.)
"An annoying necessity can be done quickly, transparently, and comprehensibly."
5/5
What do you like best about Moss | Spend smarter?

- I use Moss about twice a week as a user.

- The application and implementation are self-explanatory and simple.

- Through the UI structure, I can immediately understand what a position belongs to and whether, for example, I need to upload a receipt.

- If there are any questions about an invoice, the finance department can directly get in touch. I often add a comment if, for example, the invoice is not yet available or if I want to add a note for myself.

- The application is easily accessible both on mobile and on the computer.

- It is very practical that all relevant information is automatically read and entered from the receipt. This eliminates unnecessary typing or copying. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I received an invoice for approval. I had questions about it, but I can no longer view this process. This happened all on mobile. Review collected by and hosted on G2.com.