Akhil S.
AS
Akhil S.
"Streamlined Expense Management with Smart Features"
4.5/5
What do you like best about Moss | Spend smarter?

I love using Moss | Spend smarter for expense management in my firm. The seamless process and clear explanations at every step make it easy to know what needs to be done. The software fits all our requirements perfectly. I particularly like the user interface and the step-by-step transition, as well as the different menu options and the functions they offer. The option to upload a receipt and the smart functions that read and pre-fill all input fields are especially beneficial. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The mobile app is sometimes tough to work with. I faced problems when changing my phone, as the Moss app was linked to my previous device, it took me a long time to reset and get it registered on my new device. This delayed my reimbursement process. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for sharing your experience with Moss. We are glad to hear that the overall expense management flow, smart receipt capture, and step by step guidance have worked well for your firm and helped simplify reimbursements and virtual card usage.

We also appreciate you highlighting the issue you experienced when changing devices. When a user no longer has access to their previous phone, logging into the Moss app on a new device requires Admin approval. If the user is the sole Admin, support assistance is needed to restore access. We understand this can be frustrating, and we recognise that the current process has room for improvement. This is something we are aware of and aim to give more attention to in the near future.

Thanks again for taking the time to share your feedback and for being part of the Moss community!

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use Expense Tracking with Helpful Reminders and Team Collaboration"
5/5
What do you like best about Moss | Spend smarter?

Easy to use, with helpful reminders. You can add comments and communicate with colleagues about expenses, and I can also set spending limits for employees. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

No comments here as I don't dislike anything Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for the kind words.

It's great to hear the reminders and spend limit features are supporting cost control for your team.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Reliable, clear app – intuitive and smooth in operation"
5/5
What do you like best about Moss | Spend smarter?

The app works reliably and is clearly designed. The operation is simple and intuitive, so you can quickly find your way around. Everything runs smoothly and the functions serve their purpose. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Sometimes the app lags a bit, but other apps do that too. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for the detailed feedback.

We're glad the app has been reliable and easy to use, and we've noted the comment on occasional lag for our product team.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

CM
Coskun M.
Leiter Finanz- und Rechnungswesen
Mid-Market (51-1000 emp.)
"Transparent and straightforward expense management"
5/5
What do you like best about Moss | Spend smarter?

The platform is very user-friendly. Budgets and card limits can be managed flexibly, which saves us a lot of time. Especially the real-time transparency provides security and overview. The integration was very easy to implement and the customer support has always been very helpful so far. Moss is used by us daily. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The reporting functions could be a bit more comprehensive. Occasionally, there are minor delays in synchronization with accounting, but they are quickly resolved. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for sharing such detailed feedback! We’re pleased to hear Moss is helping you save time and improve transparency with flexible budgets, card limits and real-time insights.

We’ve noted your point on reporting functions and will continue working on enhancements in this area. If you’d like to share more or get involved in our customer programme, email reviews@getmoss.com and we’ll follow up.

Adam D.
AD
Adam D.
"Effortless Expense Management with Quick Virtual Card Setup"
5/5
What do you like best about Moss | Spend smarter?

I appreciate the quick and easy virtual card generation offered by Moss | Spend Smarter, which allows our employees to add these cards to their mobile phone wallets seamlessly. This feature greatly enhances the efficiency and convenience of managing employee expenses. Additionally, the integration with Xero is a highlight for me, as it ensures smooth, efficient financial operations and eliminates the hassle of manual data entry. I find both the virtual cards and the Xero integration to be exceptionally streamlined and user-friendly, contributing significantly to our operational efficiency. Furthermore, the initial setup of Moss | Spend Smarter was straightforward and easy, which was a pleasant surprise and reduced the implementation burden for our team. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I think the look and navigation of Moss | Spend smarter could be improved. It's reminiscent of older systems like Sage 200, which makes it feel dated. I prefer a more modern and 'funky' interface that’s simpler to use. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Adam,

Thank you for sharing your experience with Moss. It is great to hear how quick and easy virtual card creation has been for your team and how seamlessly the cards integrate with mobile wallets. We are also glad the Xero integration has supported smoother financial operations and reduced manual work, and that setup was straightforward for your team.

Thank you as well for your note on the look and navigation of the platform. We appreciate you sharing your perspective and are happy to hear this has not affected the strong value Moss provides for your expense processes.

If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com.

Thanks again for being part of the Moss community!

DS
Dom S.
"Effortless Expense Tracking, Instant Updates"
5/5
What do you like best about Moss | Spend smarter?

I love the ease of adding a receipt to an expense in the Moss | Spend smarter app. It has solved my problem of losing paper copies of receipts, as now I can take a photo of the receipt immediately and attach it to the relevant expense record. The immediacy of transactions appearing is another feature that I find valuable, as the transactions show up in the app right after the payment, allowing me to attach receipts quickly and complete the expense process efficiently. This level of efficiency was missing with other programs, where transaction appearances were delayed. The initial setup was incredibly straightforward and quick. I was set up within minutes and could use the service, given how easy it was to activate my PIN. It’s a great tool overall, and I am pleased with its performance in managing my expenses. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Nothing comes to mind. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Dom,

Thank you for sharing your experience with Moss. It is great to hear how easy it has been to capture and attach receipts right away and how the instant appearance of transactions has helped you complete expenses more efficiently. We are also glad the setup was quick and that Moss has helped eliminate the problem of misplaced paper receipts.

If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com.

Thanks again for being part of the Moss community!

Shilan S.
SS
Shilan S.
"Effortless Expense Management, Truly User-Friendly"
5/5
What do you like best about Moss | Spend smarter?

I really appreciate the Moss | Spend Smarter for making the process of charging business expenses incredibly efficient. It allows me to charge a business expense and then effortlessly scan the receipt, after which Moss takes care of allocating the expense and seamlessly submitting it to my accounts department. This feature saves me a tremendous amount of time since I do not have to deal with any additional slips or forms related to the business expense; everything is managed by Moss for me. Additionally, the setup was very easy, as I was able to use it not just on my laptop but, more importantly, on my mobile phone. This flexibility enhances the overall user experience by allowing access and functionality from multiple devices, significantly simplifying the management of business expenses. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Cannot fault the product Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for sharing your experience with Moss! We’re thrilled to hear how much time our receipt scanning and automated expense allocation features are saving you, and that the ability to use Moss seamlessly across laptop and mobile has made managing business expenses even easier for you. It’s great to know the setup felt smooth and intuitive as well.

If you’d like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com and we’ll follow up.

Thanks again for being part of the Moss community!

David R.
DR
David R.
Digital Marketing Consultant
Mid-Market (51-1000 emp.)
"Big fan of moss"
5/5
What do you like best about Moss | Spend smarter?

It's incredibly easy to use. I had never used it before and the interface is so simple and effective, that your team will be using it with minimal guidance.

Easy and secure. Having different cards that can be set up as single payments is very helpful, and helps me sleep better at night, knowing that there's a limit for each card. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

It would be nice if Moss was able to automatically match invoices to the expenses. I'm sure that's not too far out. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your fantastic review!

We are so pleased to hear that you find Moss easy to use and secure and that having individual cards with spending limits gives you extra peace of mind. Your feedback about automatically matching invoices to expenses is appreciated and is currently being reviewed by our product team.

If you would like to share more about your experience or get involved in our customer community, please contact reviews@getmoss.com.

Thanks again for being part of the Moss community.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to Use with a Clean, Simple Design"
4.5/5
What do you like best about Moss | Spend smarter?

Ease of use and simple design (both admin and user view) Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Annoying emails that come too often imo, rest is good Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It's great to hear the admin and user experience feels clean and simple for your team.

We appreciate the note on email frequency and will pass that along internally. If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Patrick W.
PW
Patrick W.
Projects Director
Small-Business (50 or fewer emp.)
"Easy Receipt Submission via the App"
4.5/5
What do you like best about Moss | Spend smarter?

I like the ease of submitting receipts via the Moss app. Easy to install and provides everything we need to manage work expenses. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The integration with Sage is a bit clunky but works okay. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Patrick,

Thank you for taking the time to share your feedback. We’re really glad to hear that the Moss app is making it easy for your team to submit receipts and manage work expenses. It’s great to know that being able to capture receipts immediately is helping remove the need for end-of-month expense claims.

We also appreciate your note regarding the Sage integration. Feedback like this is valuable and helps guide how we continue improving our integrations and overall experience. I'll make sure to feed this back to our product team.

If you’d like to share more about your experience or discuss the Sage setup, feel free to reach out at reviews@getmoss.com.