🌏 Matthew G.
🌏G
🌏 Matthew G.
Global Privacy Officer | CIPP/E, CIPP/US & CIPM | GDPR Practitioner
Mid-Market (51-1000 emp.)
"Quick, Easy and Cost-Effective Expense Management"
4.5/5
What do you like best about Moss | Spend smarter?

I really like that Moss | Spend smarter has an app and is very easy to use. Uploading expenses is quick and straightforward. What makes it really valuable is having everything in one place, and I can assign receipts to specific items or trips, which allows me to create a project or trip and then add receipts to it. I can also take photos of receipts on the go, and the app will analyze and upload them. It's brilliant. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I guess sometimes if you're struggling for internet signal, it can sort of hold you up or doesn't upload properly. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Matthew,

Thanks for taking the time to share such detailed feedback. We’re really glad to hear that the Moss app is helping make expense management quick and straightforward, and that having everything in one place is adding value to how you track and organise receipts for projects or trips.

We also appreciate your note about uploads when internet connectivity is limited. That’s helpful feedback and something we’re always looking to improve, to make capturing expenses on the go as seamless as possible.

If you’d ever like to share more about your experience or have any questions, feel free to reach out at reviews@getmoss.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Flawless Expense and Company Card Management with Seamless Google & Apple Pay Integration"
5/5
What do you like best about Moss | Spend smarter?

Flawless management of expenses and the company card, with integration for Google Pay and Apple Pay, plus expense reporting directly through the app. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

It’s definitely mobile-first, which works well on a phone, but it feels a bit limiting when I’m using it on a laptop. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We’re glad to hear Moss is making expense reporting and company card management more efficient for your team.

We appreciate your input on the desktop experience and will take it into account as we continue improving the product.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Laszlo P.
LP
Laszlo P.
Frontend Tester entwickler
Mid-Market (51-1000 emp.)
"Quick feedback, clear overview"
5/5
What do you like best about Moss | Spend smarter?

Quick feedback and a well-structured overview, the connection to the other applications ran smoothly, communication with FinOps was very fast. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

the different view between desktop and mobile application. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for the feedback Laszlo.

It's good to hear the integrations and FinOps communication have been working well for you.

The point on desktop and mobile consistency is noted and shared with our product team. If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Quick, smart billing – Receipts and travel expenses in no time"
5/5
What do you like best about Moss | Spend smarter?

This allows an invoice to be created very quickly. Receipts can be uploaded immediately, and a travel expense report is completed in no time. This is really smart, saves time, and makes the whole process significantly easier. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I have nothing negative to report – everything just fits. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We're glad to hear that Moss is helping make invoice processing, receipt management, and expense reporting faster and easier. It's great to know that features like virtual cards are adding value to your day-to-day workflows.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Straightforward Receipt Scanning That Saves Time and Keeps Workflows Simple"
5/5
What do you like best about Moss | Spend smarter?

What I appreciate most is how straightforward Moss is to use. Being able to snap a photo/scan receipts (e.g., fuel receipts) and handle them right away saves time and avoids paperwork piling up. The overall workflow feels quick and uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

A small downside is what happens if a receipt gets lost. In that case, it seems difficult to close out the transaction with an explanation or alternative proof without attaching the original receipt, which can create extra follow-up and admin effort. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for the thoughtful feedback. We’re really glad to hear that Moss feels straightforward to use and that being able to snap and upload receipts right away is saving you time and keeping workflows simple.

You also raised a fair point around what happens if a receipt gets lost. In the meantime, we’ve introduced self-issued receipts to help cover exactly these situations and reduce follow-up effort. If you haven’t used this yet, your CSM or our Support team would be happy to walk you through how it works and when it can be applied.

Feel free to reach out directly to your CSM or via reviews@getmoss.com, and we’ll make sure you get the right guidance.

Thanks again for your detailed review and for being part of the Moss community.

Stela Z.
SZ
Stela Z.
Sr Projektmanager Marketing
Mid-Market (51-1000 emp.)
"Instant, Transparent Expense Management with Moss"
5/5
What do you like best about Moss | Spend smarter?

Moss for payments and business expenses is instant, transparent, digital and it's easy to buy, claim and get reimbursed Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

so far nothing to mention, at start the "claim daily allowance" option was a little hidden for me but now it's clear where to find it Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback, Stela.

It's great to hear that Moss is helping simplify expense management and reimbursements, and that features like receipt reminders are adding value to your workflow. We also appreciate your feedback on the daily allowance claim feature as knowing the user experience helps us improve each time.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Barnaby G.
BG
Barnaby G.
Chief Product Officer
Small-Business (50 or fewer emp.)
"Effortless Expense Tracking and Seamless Team Spending"
5/5
What do you like best about Moss | Spend smarter?

So simple to use, I can pay for something and immediately add my receipts using the app in about 3 clicks and it connects up to the right accountancy codes. Massively reduces admin and means I am not having to save and try to find lost receipts!

It has made our processes much for managing company cards and capturing the receipt information so easy, that there is no excuse for them to go missing. Adding limits to each user also keeps us within budget with no nasty surprises. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Nothing, it's great! I especially like that my team can each have their own card; I use the one on my apple wallet so it is seemless with the normal ways I pay. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your fantastic review. We are delighted to hear how Moss has made managing company cards and capturing receipts so easy, and that your team finds it simple to stay on top of spend and budgets.

It’s great to know that the app’s quick setup and seamless card integration are helping reduce admin and make everyday payments easier. We’re always looking for customers who enjoy using Moss to share their experience or get involved in our customer community. If that sounds like you, please reach out to reviews@getmoss.com.

Thanks again for being part of the Moss community!

JO
Jenna O.
Partner
Enterprise (> 1000 emp.)
"Super User-Friendly and Convenient, with Excellent Support"
5/5
What do you like best about Moss | Spend smarter?

Super user-friendly and easy to use. I'm not the most tech-savvy person, but Moss is a really convenient and easy to use system, and having the app means it's also incredibly user-friendly and easy to use 'on the go'. Tech support is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

When I've used the issue response before logging an issue, whilst someone did call me from technical support and assist with my query, it was not an instant response and it would therefore be helpful to have an immediate live response to an issue from the support team. However, it could be that this already exists and it was user error on my part. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Jenna,

Thank you for sharing your experience with Moss. We're really glad to hear that the platform has felt easy and convenient to use, both on desktop and on the go, and that our support team has been helpful when you needed assistance.

We also appreciate your feedback on support response times. Insights like this help us better understand expectations around immediacy and how different users experience our support channels.

If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com.

Thanks again for being part of the Moss community!

AN
Arthur N.
Werkleiter
Mid-Market (51-1000 emp.)
"very flexible, intuitive, and work-facilitating software that simplifies bureaucratic effort"
4.5/5
What do you like best about Moss | Spend smarter?

I find the easy handling with Moss great, that all fuel receipts can be directly scanned/photographed and you have the matter dealt with immediately. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

As a minor drawback of Moss, I see that if you lose a fuel receipt, the open receipt will not be closed through appropriate argumentation and another proof without actually inserting the receipt. You then have to deal with the administration. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Arthur,

Thank you for sharing your experience with Moss. We're glad to hear that the intuitive handling of receipts, including fuel receipts, has helped simplify day to day administration and reduce bureaucratic effort for you.

We also appreciate you highlighting the situation around missing receipts. I've fed this back to our product team for consideration.

If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com.

Thanks again for being part of the Moss community!

Marvin J.
MJ
Marvin J.
Elektromonteur
Small-Business (50 or fewer emp.)
"Simple control that noticeably eases the workday"
5/5
What do you like best about Moss | Spend smarter?

The control is kept very simple, which is very practical for my workday. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Sometimes I find it annoying when the app reminds you that a receipt still needs to be uploaded. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We’re glad to hear that the simplicity of Moss is helping make your day-to-day work easier and reduce paperwork. We also appreciate your feedback on the receipt reminders. They’re intended to help keep expense management smooth and complete, though we understand they can occasionally feel repetitive.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.