André B.
AB
André B.
Sozialpädagoge
Enterprise (> 1000 emp.)
"Efficient, uncomplicated, and a real relief in the workday"
5/5
What do you like best about Moss | Spend smarter?

I use Moss as an employee in our company for expenses, reimbursements, and receipt management, and I am really pleasantly surprised.

What I particularly like is that I can quickly upload receipts and no longer have to deal with unnecessary paperwork or lengthy email approvals. This makes everything run much more structured and transparent.

A big advantage for me is the ease of use: approvals and reimbursements often go through faster than before. I also have a better overview of company cards and expense summaries and feel significantly less stress with billing.

Overall, I like that the tool saves me time in my workday and makes processes simpler that were previously rather tedious. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Of course, there is a small disadvantage: At the beginning, the adjustment took some getting used to. However, this is probably quite normal with new software. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Andre!

Thank you for sharing such detailed feedback. We're delighted to hear that Moss has helped simplify expense management, reimbursements, and receipt handling in your day-to-day work. It's especially rewarding to know that the increased transparency, faster approvals, and easier documentation processes are helping save time and reduce administrative effort.

We appreciate you highlighting both the benefits and the initial learning curve. Feedback like yours helps us continue improving the experience for all users.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Alma M.
AM
Alma M.
Quality Assurance Manager
Mid-Market (51-1000 emp.)
"Great tool for easy receipt management and flexible cards"
5/5
What do you like best about Moss | Spend smarter?

The user interface is designed to be very intuitive, modern, and clear. Both on the desktop and in the mobile app, you can find your way around immediately, which makes daily use extremely easy.

The platform offers excellent interfaces to common accounting programs like DATEV. The data export runs smoothly and saves the finance team a tremendous amount of manual effort. The app and the web platform run stably, load extremely quickly, and transactions are displayed in real-time without delay. There are no noticeable delays in the system.

The price-performance ratio is absolutely fair. Through the automation of document verification and the avoidance of errors, the costs for the tool are quickly amortized. The customer service responds quickly, competently, and is very helpful. The onboarding was also well-structured, so the entire team was able to use the cards without any problems in a very short time.

The AI-supported recognition of documents works impressively precisely. Invoice data such as amount, merchant, and tax rates are automatically read correctly, making manual typing almost completely unnecessary. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The web version on the computer offers slightly more features than the mobile app. It would be great if the app had the same range of features for invoice management in the future. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your detailed feedback, Alma!

It's great to hear Moss is saving your team time on receipt management and making card issuance easier day-to-day.

We've also noted your point on mobile feature parity, that's a fair callout and useful for our product team, who I've shared this with.

Owen H.
OH
Owen H.
Principal Industrial Designer
Small-Business (50 or fewer emp.)
"Super easy accounting"
4.5/5
What do you like best about Moss | Spend smarter?

Beyond being able to upload receipts instantly, which has already saved us a huge amount of time and hassle, the ability to easily categorise expenses and see spending in real time has made a big difference for us. It gives us a much clearer picture of where money is going across projects and teams, without needing to rely on spreadsheets or manual tracking.

Having that visibility day to day has really helped with decision making, and it also makes it much easier to stay on top of budgets and plan ahead with more confidence. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Some of the auto fill features can feel a bit clunky at times, and it can be frustrating when errors come up in certain fields that you cannot fix without the right permissions. The lack of flexibility when you need to make changes can occasionally slow things down and create small bottlenecks in what is otherwise a smooth process. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Owen,

Thanks for the detailed feedback. We’re really glad to hear Moss is helping give you better visibility over spend and making day to day accounting easier for your team.

We also appreciate your comments around flexibility and autofill. That’s valuable input and something we’re continuing to improve so the experience stays smooth even in more complex cases. I've shared this with our product team to feed back on.

If you’d like to share more, feel free to reach out at reviews@getmoss.com.

Felix F.
FF
Felix F.
Small-Business (50 or fewer emp.)
"User-friendly with Seamless Receipt Assignment"
5/5
What do you like best about Moss | Spend smarter?

I love the simple user interface and the concept of using one card per shop or category. The automatic assignment of receipts to transactions that I have initiated is fantastic because I hardly have to take any action myself. I appreciate the side effect that everything can now function digitally - no more printouts necessary. I particularly like how invoices that I receive via email can be forwarded to Moss | Spend smarter. I also use the app, which is just as great as the website. The initial setup of Moss | Spend smarter was very easy. Overall, I would highly recommend Moss | Spend smarter. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Refunds of daily allowances after business trips are somewhat more complicated and the only part where I have to click in Moss myself. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback, Felix. We are pleased that the automatic receipt allocation and the digital forwarding of invoices save you time and that the setup went smoothly. Your suggestion regarding the reimbursement of daily allowances is helpful feedback that we are happy to pass on to our product team.

If you have any questions or would like to share further feedback, you can contact us at any time at reviews@getmoss.com.

Saskia L.
SL
Saskia L.
Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive, Seamless Expense Management with Reliable Receipt Recognition"
4.5/5
What do you like best about Moss | Spend smarter?

Moss is extremely intuitive and well-structured. Booking business trips and paying with the company credit card works seamlessly, and submitting personal expenses is quick and easy. The automatic receipt recognition works reliably and saves a lot of time. I also really appreciate the smooth integration between the web app and the iPhone app, as well as the ability to add the Moss card to Apple Wallet. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

One small drawback is that mistakenly created reimbursements cannot be deleted — even if they haven’t been saved yet. It would be helpful to have an option to edit or remove them before finalizing. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Saskia,

Thank you for taking the time to share such detailed feedback. We’re really glad to hear that Moss feels intuitive and seamless to use, and that features like receipt recognition and the integration between web and mobile are saving you time day to day.

We also appreciate your thoughtful suggestion around editing or removing reimbursements before finalising them. Feedback like this is very valuable and helps us continue improving the product in practical ways and has been passed to our product team.

It’s great to know Moss is helping reduce manual effort and giving you more time to focus on your core work.

If you’d like to share more or discuss your feedback further, feel free to reach out at reviews@getmoss.com.

Petr N.
PN
Petr N.
Small-Business (50 or fewer emp.)
"Streamlined Expense Management, Perfect for Small Teams"
4.5/5
What do you like best about Moss | Spend smarter?

I like Moss | Spend smarter's good UI and useful preset features, which make the software valuable and easy to use. The OCR on invoices and automatic matching of receipts are great because they simplify the expense management process. As we're a small company without an internal accountant, the software's pre-accounting capabilities are a big help, allowing normal employees to handle these tasks and save time. Additionally, the feature to export receipts to Datev is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I have small issues with receipts matching - however nothing major. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. It's great to hear OCR and automatic receipt matching are simplifying your expense process, and that pre-accounting is making it easy for your team to manage without a dedicated accountant. We appreciate the note on receipt matching too, we'll pass that along to our product team.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined Spending with Intuitive UI and Approval Features"
4.5/5
What do you like best about Moss | Spend smarter?

I like the accessible UI and the simplicity of Moss | Spend smarter, as well as its capability to build complex processes. The clear UI makes it easy for team members to submit card requests and upload receipts without needing help from finance. I can set up approval rules that route requests to the correct department leads based on spending limits. It also ensures we have a review-gate that acts as a barrier for software expenses and acquiring new tools while providing a clear overview of our payments and tools. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The manual payments that are not credit card-based, like contracts requiring wire transfers, are not easy to manage in Moss | Spend smarter. I tried to find a solution for this because I want my spend management to be as simple and straightforward as with credit cards in Moss, but it doesn't seem possible there. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It's great to hear the approval routing and review-gate features are giving your team clear control over spend and tooling decisions.

We appreciate the note on managing non-card payments like wire transfers alongside your card spend, that's helpful context for us. Feel free to reach out to me directly on this via reviews@getmoss.com and I'll make sure it's routed to the right team.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Moss Makes Expenses and Receipts Effortless"
5/5
What do you like best about Moss | Spend smarter?

I've been using Moss for business expenses, receipts, and reimbursements, and the whole process is very easy.

What stands out most is how simple it is to upload receipts and submit expenses in just a few clicks. The interface is intuitive, so I rarely have to spend time figuring out where things are or what to do next.

Reimbursements and approvals are straightforward, and having everything in one place gives me a much better overview of my spending and company card transactions. It also reduces the amount of back-and-forth that usually comes with expense claims. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

There’s nothing I dislike about Moss | Spend. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for the kind words.

It's great to hear Moss is simplifying receipts, reimbursements, and card overview for you.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

JM
Jack M.
Team Lead - Mid-Level Software Engineer
Mid-Market (51-1000 emp.)
"Streamlined Expense Management with Swift Data Entry"
4.5/5
What do you like best about Moss | Spend smarter?

I like how Moss | Spend smarter automatically takes information from uploaded files without needing further input, populating all the right fields quickly and easily. It's so fast and efficient; I just upload, check, and submit, saving me 10-15 minutes per receipt. I also find managing company and personal cards with Moss easy, and the initial setup was very straightforward with Okta SSO login. Furthermore, unlike Pleo, which required more manual input and email follow-ups, Moss handles everything for us in one place. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

It's not always easy to find the right area in my dashboard on what tasks need actioning. Sometimes it's obvious, sometimes I have to purposely log into Moss and check for something I know is recurring and probably needs my attention. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We’re glad to hear Moss is helping streamline your expense management and reduce manual work.

We appreciate your input on dashboard clarity and task visibility, and has been shared with our product team to help us continue to improve the experience.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Alexander H.
AH
Alexander H.
Geschäftsführer
Small-Business (50 or fewer emp.)
"Super easy to implement and manage – credit card statements finally clear"
4.5/5
What do you like best about Moss | Spend smarter?

Super easy to implement and manage. This makes every credit card statement significantly simpler and overall more organized. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Unfortunately, cash withdrawals are not possible, and you must first top up your balance – so it is not a real credit card. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We are pleased to hear that Moss makes implementation easier and your credit card statements clearer.

Regarding cash withdrawals: Moss is designed as a prepaid card, allowing you to manage expenses specifically and capture receipts directly.

If you have any questions or would like to share further feedback, you can contact us anytime at reviews@getmoss.com.