Yahya M.
YM
Yahya M.
CEO
Small-Business (50 or fewer emp.)
"Comprehensive Lending and Administration Platform with Great Support"
5/5
What do you like best about Mortgage Automator?

I love the support and customer centricity, the leadership team is obsessed with client success and that trickles down to the entire team in every interaction.

The platform is comprehensive and always evovling, that helps us consolidate our technology stack and minimize reliance on external systems. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

Lack of Zapier integration capabilities is big limitation for organization that want hyper automation between their platforms.

CRM integration is still not out of the box and could be achieved with some custom work and services, if the Zapier interfaces were available this could be achieved without the need for additional services. Review collected by and hosted on G2.com.

Hercules G.
HG
Hercules G.
Small-Business (50 or fewer emp.)
"A Mortgage Administrator's Review on Mortgage Automator"
5/5
What do you like best about Mortgage Automator?

Mortgage Automator? Seriously, it’s been a lifesaver for my Mortgage Administration company. Remember those days of endless paperwork and complicated communication loops? Well, they’re gone. Now, everything from taking applications to handling payments is smooth sailing. It's not just about convenience; it's about staying sane during those hectic days.

I once had this nightmare situation where everything that could go wrong did—applications piling up, clients calling non-stop. That's when I switched to Mortgage Automator. Suddenly, I was handling it all like a pro. Our Investors noticed the change too, commenting on how smooth everything looked and functioned.

The support team deserves a shoutout. They’ve bailed me out more than once when I was in a pinch. There was this one time, I needed help with a tricky customization late on a Friday. They jumped right in without hesitation, saving my weekend and the deal!

The staff at Mortgage Automator really put their heart into their work. They are always available. I'd recommend them to anyone in the mortgage game looking to reduce stress and impress clients. It’s a game-changer. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

There isn't really anything to dislike about Mortgage Automator as they've satisfied all the needs and requirements of our company. Review collected by and hosted on G2.com.

Chad R.
CR
Chad R.
President
Small-Business (50 or fewer emp.)
"Great company"
5/5
What do you like best about Mortgage Automator?

We Mortgage Automator for my mortgage, administration business and it is fantastic! The platform is super easy to use, and the customer service is top-notch. They are always there to answer my questions and guide me. The automation features saved me so much time. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

The software is always evolving, and while it can be hard to keep up with all the new features, Review collected by and hosted on G2.com.

JA
Jenny A.
Director of Operations
Small-Business (50 or fewer emp.)
"10 out of 10 for Mortgage Automator!"
5/5
What do you like best about Mortgage Automator?

The LOS was created by lenders for lenders. The system is intuitive, easy to scale, and backed by a support team that is knowledalbe and responsive. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

The only drawback we've experienced so far is the lack of ability to globally edit files. Review collected by and hosted on G2.com.

Kendra P.
KP
Kendra P.
The Ultimate Connection
Small-Business (50 or fewer emp.)
"Here's a deserving 10/10 testimonial for Mortgage Automator:"
5/5
What do you like best about Mortgage Automator?

Mortgage Automator is an absolute game-changer! Their services are top-notch, making the private mortgage process smooth and efficient. The automation they provide simplifies tasks, saving time and the team at Mortgage Automator is a dream to work with - knowledgeable, responsive, and always ready to go the extra mile to help. Their customer service is unparalleled, providing support every step of the way. I can't recommend Mortgage Automator enough for anyone looking for their next private mortgage platform. Thank you, Mortgage Automator, for your exceptional services and outstanding team! Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

There is absolutely nothing our team dislikes about this service/platform! Review collected by and hosted on G2.com.

Chad M.
CM
Chad M.
Senior VP Business Development
Small-Business (50 or fewer emp.)
"Great product and support team!"
5/5
What do you like best about Mortgage Automator?

The simplicity of the software is great. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

Wouldnt suggest that theres a downside. If theres changes that need to be addressed within our Underwriting dept, MA is always quick to address and rectify. Review collected by and hosted on G2.com.

TH
Tina H.
Director, Funding and Administration
Small-Business (50 or fewer emp.)
"Intuitive, Simple and Flexible"
5/5
What do you like best about Mortgage Automator?

MA is easy to use, simple, flexible and intuitive.

It has the ability to handle many different types of scenarios and transactions, and if a function isn't currently automated, MA always is able to provide a alternative solution in the meantime.

The customer service is exceptional. The response time, efficiency and knowledge is beyond industry standard. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

There isn't a downside to MA for day to day use in our business. We only wish that we can get more from MA, as the features and continuing growth excites us and we constantly look forward to updates and new features that help our business. Review collected by and hosted on G2.com.

AB
Angela B.
Small-Business (50 or fewer emp.)
"Great Investment and Partnering Relationship with Mortgage Automator!"
5/5
What do you like best about Mortgage Automator?

The Mortgage Automator Platform is very easy to use, is customizable and our essential database for loan management. The initial implementation, in-depth training, and ongoing customer support allowed us to start utilizing the platform right away. The platform's ease of use and the centralization of essential information has made our team's ability to service loans more efficiently and promptly on a daily basis. The ability to see our workflow and loan status' at a glance, enables our team to proactively engage in our processes from funding through to final discharge. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

The length of time that it took to manually set up our loan files and databases initially, but the extra effort is now well worth it! Review collected by and hosted on G2.com.

Wendy M.
WM
Wendy M.
Office Administrator
Small-Business (50 or fewer emp.)
"Christian was super helpful!"
5/5
What do you like best about Mortgage Automator?

Everything is one place. The borrower ledgers are great when talking with customers on the phone. We also like the Borrower Portal so clients can look up information on their own. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

I haven't used it enough to know if there are downsides. Review collected by and hosted on G2.com.

Steve T.
ST
Steve T.
Director of Operations
Small-Business (50 or fewer emp.)
"Excellent software to service private mortgage clients"
5/5
What do you like best about Mortgage Automator?

Ease of Use and the number of features included in the product, this helps us stay on top of our pipeline at all times Review collected by and hosted on G2.com.

What do you dislike about Mortgage Automator?

None that I can think of. it is by far the best product on the market Review collected by and hosted on G2.com.