Elizabeth H.
EH
Elizabeth H.
Licensed Acupuncturist
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Moosend?

I love how easy it is to make a professional looking newsletter. They have great templates. I thought I wanted to make my own in Canva. That was an inexpensive option, and it showed. With Moosend, I can easily link to my website.

I had some trouble initially setting up so my newsletter would not wither in Spam folders. Their customer service was top notch. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

It takes a lot of steps to get set up as a legitimate newsletter. Customer support was great. Review collected by and hosted on G2.com.

Mira S.
MS
Mira S.
Consultant, Facilitator, Community Curator
Small-Business (50 or fewer emp.)
"Smooth, easy, efficient, but not always aesthetic!"
4.5/5
What do you like best about Moosend?

I love that Moosend is intuitive to use, easy and clean looking. I find it organized well on the site, as a pretty tech-illiterate person, to find each part I need, add sections to email templates, and integrate the various features and mailing lists. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I don't love the pre-set templates...I wish there were more, I wish they were a bit cuter and modern and more aesthetic. Review collected by and hosted on G2.com.

Ashna B.
AB
Ashna B.
Account Executive
Small-Business (50 or fewer emp.)
"Easy to use, very affordable if you're just starting out"
4.5/5
What do you like best about Moosend?

Very generous free trial period (30 days), with no branding on emails. Affordable rates even if you're just experimenting. No limit on landing pages and sign-up forms. VERY responsive online support, all my queries have been immediately resolved, which is very important since I'm just starting out. Highly customisable templates, landing pages, and email lists. Really like the soft double opt-in option. Automations are available even on their basic plan! Review collected by and hosted on G2.com.

What do you dislike about Moosend?

The email editor can be a little difficult to use, when entering numeric values or changing font styles. If you've created your own template and are applying it to an email, it's a little difficult to make changes to the layout.

Would be good if there was a "Subscription preferences" option - right now there's only an Unsubscribe.

Unsubscribe links aren't included by default in the footer - could be in violation of compliance if you forget to add it manually. Review collected by and hosted on G2.com.

CB
Curtis B.
VP Marketing
Small-Business (50 or fewer emp.)
"Very pleased with the Support Provided by Moosend Staff and the Quality of the Services They Provide"
5/5
What do you like best about Moosend?

I'm extremely pleased with the support I received from Moosend staff. They were knowledgeable, professional and definitely went the extra mile to help me. I recommend them without reservation. Support was available at all steps, including creating an account, understanding the interface, using the editor and templates, and finally creating a campaign. The reports are excellent. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

There is very little to dislike that I can think of. Review collected by and hosted on G2.com.

RS
Rod S.
Owner
Small-Business (50 or fewer emp.)
"Great customer contact tool"
4.5/5
What do you like best about Moosend?

I use Moosend to send newsletters to customers. It's quick, easy, and painless. Links let customers unsubscribe without any extra work on my part. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I would like a few improvements to the editor. It's usable, just not as streamlined as I would like. Review collected by and hosted on G2.com.

Lanny & Allyson H.
LH
Lanny & Allyson H.
Co-owner
Small-Business (50 or fewer emp.)
"Moosend, a great alternative in mass emailing"
5/5
What do you like best about Moosend?

Moosend has almost all of the same featured as its better know competitors, but is much more affordable for a small business. I've also been very impressed by their customer support. I was having a problem figuing out how to do something at 10 pm Eastern Time and submitted a ticked and was offered the option to chat in less than 10 minutes and had my question answered. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Moosend is obviously still growing and we have run into some strange issues with the editor and trying to design emails that have required us to close out and come back in. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your insightful review! We’re delighted to hear that Moosend’s affordability and comprehensive features have been a great fit for your business. It’s wonderful to know our customer support impressed you with quick and effective assistance.

We appreciate your patience with the occasional issues in the editor and are continuously working to improve the user experience. It’s great to hear that Moosend has provided you with the robust email marketing tools you need, and we're glad you're making dood use of our landing pages and forms!

Thank you for choosing Moosend and sharing your experience! ❤️🐮

JA
Juline A.
Chargée de communication
Small-Business (50 or fewer emp.)
"Very good service"
4.5/5
What do you like best about Moosend?

The platform allows you to create newsletters in a simple and efficient way. The people are very pleasant and customer-oriented. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

There are sometimes some bugs when creating a newsletter. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Best emailing service provider"
5/5
What do you like best about Moosend?

Good interface, easy to use, plans that work for you, helpful teams Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Video integration is a bit tricky but not too complicated Review collected by and hosted on G2.com.

Irina P.
IP
Irina P.
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Creating and sending newsletters is a breeze with Moosend"
5/5
What do you like best about Moosend?

Moosend is a user-friendly email marketing platform that makes creating and sending newsletters a breeze. With a wide range of features, including automation workflows and A/B testing, Moosend empowers businesses to deliver targeted and effective email campaigns. The intuitive drag-and-drop editor and excellent customer support make the process even smoother. If you're looking for a reliable email marketing solution, Moosend is definitely worth considering. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Abandoned cart automation is not easy to implement, so we had to search for other solutions. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great experience so far!"
5/5
What do you like best about Moosend?

Easy to use, and great support. After it's setup, it a breeze to use. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

The initial sign up and getting the first send to go through was a bit of a process, and they immediately froze the account, and I had to talk with support. Review collected by and hosted on G2.com.