--- title: Moosend Reviews meta\_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 745 reviews by the users' company size, role or industry to find out how Moosend works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 745 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Moosend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [(24 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [(13 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) Users note a **lack of features** in Moosend, particularly in customizability and image management options. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Moosend ##### 1. Ease of Use Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [ See 24 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ![Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali R.") AR Ali R. Small-Business (50 or fewer emp.) 4.0/5 "Email Marketing Specialist" What do you like about Moosend? Ease of segmentation and campaigns drag n drop feature ##### 2. Easy Creation Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [ See 13 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 3. Customer Support Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you like about Moosend? when communicating with the staff they certainly understand me & are exceedingly prompt & helpful ![Pam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pam F.") PF Pam F. Small-Business (50 or fewer emp.) 4.5/5 "Excellent, Professional Customer Service with Prompt, Helpful Responses" What do you like about Moosend? As a trial user, I found their promptness and customer service to be excellent, informative, and very helpful. I really appreciate the professional an ##### 4. Email Marketing Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 5. User-Friendly Interface Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) See Related User Reviews ![Theo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theo P.") TP Theo P. Enterprise (\> 1000 emp.) 5.0/5 "So Easy, It Feels Like Cheating" What do you like about Moosend? Moosend is one of those tools that makes you wonder, “Why did I ever stress about email marketing?” It’s super easy to use—seriously, if you can drag KJ Ken J. Small-Business (50 or fewer emp.) 5.0/5 "Moosend - it does exactly what it should," What do you like about Moosend? I've been a Moosend account holder for years... and the thing I love best about it is that it always does exactly what I expect it to do. The UI is cl ### 5 Cons or Disadvantages of Moosend ##### 1. Limited Templates Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Mira S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mira S.") MS Mira S. Small-Business (50 or fewer emp.) 4.5/5 "Smooth, easy, efficient, but not always aesthetic!" What do you dislike about Moosend? I don't love the pre-set templates...I wish there were more, I wish they were a bit cuter and modern and more aesthetic. ##### 2. Missing Features Users note a **lack of features** in Moosend, particularly in customizability and image management options. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Nikos H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikos H.") NH Nikos H. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a breeze" What do you dislike about Moosend? Sending a test campaign doesn't include the variables you set up so I needed to manually create a test audience to test if my variables worked properl ##### 3. Poor Customer Support Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you dislike about Moosend? The only things that I don't really like about it , are that sometimes the way in which the text is written in the help pages is not written clearly i ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Small-Business (50 or fewer emp.) 5.0/5 "Great app for the price, support and features" What do you dislike about Moosend? Sometimes support is overwhelmed, but eventually we get there in a timely fashion ##### 4. Learning Curve Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) See Related User Reviews ![Anastacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastacia H.") AH Anastacia H. Small-Business (50 or fewer emp.) 5.0/5 "The BEST Email Marketing Tool That Won't Break The Bank" What do you dislike about Moosend? Look, no tool is perfect, and I always keep it real with my community. Some of the more advanced features might take a bit of time to discover - they' ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a very helpful tool in marketing to our direct audience." What do you dislike about Moosend? Learning to authenticate the emails and use the email templates was tricky at first. There is definitely a small learning curve, but once you get past ##### 5. Limited Features Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Aarzoo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aarzoo B.") AB Aarzoo B. Assistant Marketing Manager Small-Business (50 or fewer emp.) 12/10/2023 "An all-in-one email automation tool!" 4/5 What do you like best about Moosend? This software has mostly everything covered but my favourite feature is the newsletter builder which helps me easily create newsletter templates with just dragging and dropping. I also like the email reminder feature for webinars. This has definitely made life easier. Review collected by and hosted on G2.com. What do you dislike about Moosend? I wish the trial period was slightly longer because for me to try this out with our webinars, I'd need atleast two months. Also while adding my email list which is pretty long, the application takes a bit too long to load. But apart from this nothing else as of now. In terms of implementation haven't faced any issues yet. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend is basically helping me build email templates/newsletter templates myself without having me seek help from a designer or developer. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8987597/official_response/edit) Thank you for sharing your enthusiasm about Moosend as your all-in-one email automation tool! We're delighted to hear that the newsletter builder and webinar email reminders have made a positive impact on your experience. We appreciate your feedback on the trial period and loading time for email lists – valuable insights that help us improve. Rest assured, we're constantly working to enhance your Moosend journey. Thanks for choosing us for your email automation needs! ❤️🐮 Current UserValidated ReviewerIncentivizedSource: G2 invite TT Themis T. Systems adminisrator Small-Business (50 or fewer emp.) 8/19/2024 "Moosend review after 5 months of use" 4.5/5 What do you like best about Moosend? tech support, they are very active and helpful Review collected by and hosted on G2.com. What do you dislike about Moosend? Some UI elements could be more visible (button and popup placement, mostly) Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? My office needs to essent bi-weekly newsletters, and Moosend covers that fine Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-10020142/official_response/edit) Thank you for sharing your experience with Moosend! We’re thrilled to hear that our support team has been helpful! We appreciate your feedback on the UI elements and will share this with our support team. Your insights are invaluable to us! ❤️🐮 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 2/9/2024 "New Moosend user, very impressed" 5/5 What do you like best about Moosend? I'm just setting up Moosend for the first time, and had a few questions for Customer Support. It was refresing to get a response quickly. I had two issues that needed resolution, and they made sure their response addressed both of them. Impressive. Review collected by and hosted on G2.com. What do you dislike about Moosend? There are some videos to coach you through the setup process, but they're outdated. You could look for the UI differences and work your way through the setup, or you could look through their documentation, which is more updated. Time for some new videos for those who are visual learners! Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I'm bringing a new email list to life, using Moosend for the first tiem. It's inexpensive, appears to be robust and have great support. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9217832/official_response/edit) Thank you for your wonderful review! We're delighted to hear that our Customer Support team was able to assist you quickly and effectively. We appreciate your feedback about the setup videos and will work on updating them for a better experience as soon as possible. It's great to know that Moosend is helping you bring your new email list to life. We're committed to providing robust and cost-effective solutions with excellent support. ❤️🐮 2/23/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite NK Navamey K. Asst Contracting Manager Small-Business (50 or fewer emp.) 7/2/2024 "Quick & Easy Campaigning" 5/5 What do you like best about Moosend? Easy to use and does not need highly skilled staff to do. The analytics is good and gives clear reports. Invalid Emails can be easily sorted. Review collected by and hosted on G2.com. What do you dislike about Moosend? I am yet to figure out how the unsubscribe button works Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Creation of Newsletters and doing RSVP for our trade shows etc. Lot of time is saved. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9856285/official_response/edit) Thank you for your feedback! We’re glad you find Moosend easy to use with clear analytics! Please reach out to our lovely support team to help you with the unsubscribe button, they're always eager to support you! ❤️🐮 Validated ReviewerSource: Seller invite ![Nandhini B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nandhini B.") NB Nandhini B. Mid-Market (51-1000 emp.) 3/20/2024 "Moosend Email Marketing" 4.5/5 What do you like best about Moosend? It has many features like subject line A/B testing which is useful for advertsing.Drag and Drop newsletter editor is useful and setting it up fastly. Countdown Timers helps users to convert easier and in a most efficient way Review collected by and hosted on G2.com. What do you dislike about Moosend? Pricing is higher for 500 subscribers and when we scale up pricing is much higher. Customer support reverts very lately hinders the performance of the implementation. Integration is not seamless with the website. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend helps us to automation campaign for our website. Implementation process is very easy. It reaches users at the right time than manually sending email to website journey of our customers. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9451556/official_response/edit) Thank you for your insightful review! We're glad to hear that you find our features like subject line A/B testing, the drag-and-drop editor, and countdown timers helpful for your email marketing needs. We appreciate your feedback on pricing, customer support, and integration, and we'll work on improving these aspects. It's great to know that Moosend is helping you automate campaigns and reach your users at the right time. ❤️🐮 Validated ReviewerSource: Organic ![Vaishnavi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaishnavi A.") VA Vaishnavi A. Marketing Executive Mid-Market (51-1000 emp.) 12/12/2023 "Moosend: An Effecient Email Marketing Solution" 4/5 What do you like best about Moosend? Moosend has truly impressed me with its efficient features and user-friendly interface. The drag-and-drop editor and powerful automation tools have greatly improved our email marketing campaigns. It tracks and analyzes performance through detailed reports and refine our strategies for better results. It has the excellent customer support team ensuring a smooth experience for our marketing team. Overall, Moosend is a reliable and effective solution for our email marketing needs. Review collected by and hosted on G2.com. What do you dislike about Moosend? I've had a positive experience using Moosend for my email marketing needs, but like any platform, there are areas for improvement. I've encountered delays in customer support response sometimes, and it would be great if the response can be more faster in resolving queries. The reporting and analytics tools can also be more enhanced for a better in-depth insights. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend is a user-friendly platform for an efficient email marketing solution. Its features have streamlined our email campaigns, making them more efficient and effective. The automation tools in Moosend has reduced manual efforts, allowing us to focus on strategy and content creation. With Moosend, we've experienced an increase in customer engagement, better tracking of campaign performance, and ultimately, a positive impact on our business results. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9001555/official_response/edit) Thrilled to hear that Moosend has been an efficient email marketing solution for you! We're delighted you appreciate the user-friendly interface, drag-and-drop editor, and powerful automation tools. Your feedback on customer support response times and analytics tools is valuable, and we're committed to continuous improvement. Thanks for choosing Moosend to enhance your email marketing campaigns! ❤️🐮 Validated ReviewerIncentivizedSource: G2 invite ![Jageshwar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jageshwar M.") JM Jageshwar M. Mid-Market (51-1000 emp.) 12/8/2023 "A Must Have for Easy Email Marketing😍" 5/5 What do you like best about Moosend? Moosend is its user-friendly interface. The platform makes it remarkably easy to navigate and create effective email campaigns. The simplicity of the design doesn't compromise on powerful features, allowing me to efficiently manage my email marketing tasks without a steep learning curve. It's a practical and effective solution for my agency's needs. Review collected by and hosted on G2.com. What do you dislike about Moosend? While Moosend generally meets my email marketing needs, one aspect that could be improved is the template customization options. I find that having more flexibility in design customization would enhance the platform's overall user experience. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend has effectively addressed several challenges in my email marketing efforts. Firstly, it streamlines the campaign creation process with its intuitive interface, saving me valuable time and ensuring a more efficient workflow. The platform's robust analytics provide valuable insights, enabling me to optimize campaigns for better engagement and results. Moosend's automation features have significantly improved the precision of targeted communication, enhancing overall campaign effectiveness. In essence, Moosend's solutions have not only simplified my email marketing tasks but also contributed to improved performance and client satisfaction. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8985263/official_response/edit) Thrilled to hear Moosend is a must-have for your easy email marketing! The user-friendly interface and powerful features are our pride. Your feedback on template customization is valuable, and we're always working to enhance your experience. Thanks for being part of the Moosend family! ❤️🐮" Validated ReviewerIncentivizedSource: G2 invite AK Amit K. Enterprise (\> 1000 emp.) 12/22/2023 "Best Email marketing platform" 5/5 What do you like best about Moosend? Moosend is really easy to undersatnd, there are no complexities. I don't have any technical background due to which I face issues with few mailing platform but Moosend has solved this problem it is really easy to navigate and use the platform effectively. It also offers various email templates, I can easily create professional and designed mails without extensive designing skills. Review collected by and hosted on G2.com. What do you dislike about Moosend? There's nothing to dislike about in Moosend though there are only limited options available in the basic plan. Rest everything is upto the mark. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Without technical background it's difficult to understand mail platforms and creation of designed mails is bit challenging but with Moosend everything is possible with one click of the mouse one can easily create designed mail, email automation process. Furthermore it includes monitoring and analytics tools which helps to track the performance of mail campaigns easily. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9051595/official_response/edit) Thanks so much for your detailed feedback! 🐮❤️ We're very glad you're finding it easy to use and learn. If you ever want to share more feedback please feel free to reach out to letusknow@moosend.com. Happy emailing! Validated ReviewerSource: Organic ![☁️Vignesh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "☁️Vignesh D.") ☁D ☁️Vignesh D. Salesforce Marketing Cloud Consultant Enterprise (\> 1000 emp.) 11/28/2023 "Moosend - The Genuine SaaS Tool" 4/5 What do you like best about Moosend? Moosend is value for money and most of the advanced features are available in the base packages. The tools for segmentation and marketing automation are excellent. I could simply set up automations with workflow templates. Everything in the tool is simple to use and pick up quickly. It makes the users to use it frequently. Reaching support representatives using live chat is very simple. In my experience, responses are rather prompt and have been useful in answering my questions. The reports include information on email clients and devices, a click heatmap, and geolocation data. They are comprehensive and well-organized. Linking the website/Cloud platforms to receive comprehensive campaign tracking is a much-needed and helpful one. Source data can be fetched from any other CRM or cloud platform through simple integration steps. Moosend offers a range of connections and industry-specific solutions that make it easier to import the data into the system. The creation of landing sites, cloud pages, personalized emails, and other associated blocks is quite easy, and there are plenty of support papers accessible to assist with the new solution's implementation. Review collected by and hosted on G2.com. What do you dislike about Moosend? No CRM on its own. Lack of community groups to get more updates about the product and learning. Limited templates for email creation when compared to other Email Marketers. Lack of default integration with products like litmus to check the mobile and desktop responsive emails. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Our Email marketing team and demand creation departments now depend heavily on Moosend. Our team has discovered that adding subscription forms and launching RSS campaigns is simple and saves time and effort thanks to the plugin's easy-to-use interface and seamless WordPress integration. It allows us to watch subscriber behavior and optimize their campaigns by keeping an eye on email opens and clicks. For us, the capability to design aesthetically pleasing landing pages with lead capture forms has proven to be an asset. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8935836/official_response/edit) Thanks a ton for sharing such a detailed review! ❤️🐮 We're thrilled to hear you're finding great value in Moosend. It's fantastic that you appreciate the advanced features available in the base packages, the simplicity of use, and the effectiveness of segmentation and marketing automation tools. We're glad to be a reliable solution for your email marketing needs, and it's heartening to know that the support team has been prompt and helpful. Your insights into the comprehensive reports, integration capabilities, and the ease of creating landing pages are truly appreciated. We're always looking to improve, and your feedback is invaluable. Regarding your concerns, there is a Facebook community group were users exchange information, and we're actively exploring ways to enhance it. Our team is also working on expanding the template library and exploring default integrations. It's wonderful to hear that Moosend has become an integral part of your email marketing and demand creation efforts, making tasks simpler and more efficient. We're committed to continuously improving our platform to better serve your needs. Thanks again for your insights, and we look forward to supporting your marketing endeavors! Validated ReviewerIncentivizedSource: G2 invite AD Augusto D. Senior Project Manager Mid-Market (51-1000 emp.) 10/24/2023 "Moosend brings marketing campaigns closer to everyone" 5/5 What do you like best about Moosend? Its no code campaign builder. It is a platform that with minimal to null developer time is needed to start sending campaigns. It is user friendly and very intuitive. It allows to have AB testing, personalization, segmentation, landing pages and form, all in one place! Customer support is spot on, they will work to solve your issue very fast. Review collected by and hosted on G2.com. What do you dislike about Moosend? I felt that forms where a little limited in their designs, and there wasn't an option to create a form from scratch, with no previous layout. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend allows to create email campaigns from zero, using one of your templates or uploading a template. This helps reduce time and costs of a developer. It allows to personalize emails through segmentation and AB testing, all in one place. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8758946/official_response/edit) Thank you for sharing your experience with Moosend! ❤️🐮 It's great to hear that you find the platform user-friendly and intuitive, and that it provides a range of features to help with email marketing campaigns. The no-code campaign builder, AB testing, personalization, segmentation, landing pages, and forms are all valuable tools that can help businesses improve their email marketing efforts. Regarding our forms feature, I can see how having limited form designs could be frustrating, but our Product team is working on enhancing them! However, our support team is always available to offer assistance and guidance. Thank you for recommending Moosend to others! 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