--- title: Moosend Reviews meta\_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 745 reviews by the users' company size, role or industry to find out how Moosend works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 745 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Moosend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [(24 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [(13 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) Users note a **lack of features** in Moosend, particularly in customizability and image management options. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Moosend ##### 1. Ease of Use Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [ See 24 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ![Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali R.") AR Ali R. Small-Business (50 or fewer emp.) 4.0/5 "Email Marketing Specialist" What do you like about Moosend? Ease of segmentation and campaigns drag n drop feature ##### 2. Easy Creation Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [ See 13 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 3. Customer Support Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you like about Moosend? when communicating with the staff they certainly understand me & are exceedingly prompt & helpful ![Pam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pam F.") PF Pam F. Small-Business (50 or fewer emp.) 4.5/5 "Excellent, Professional Customer Service with Prompt, Helpful Responses" What do you like about Moosend? As a trial user, I found their promptness and customer service to be excellent, informative, and very helpful. I really appreciate the professional an ##### 4. Email Marketing Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 5. User-Friendly Interface Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) See Related User Reviews ![Theo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theo P.") TP Theo P. Enterprise (\> 1000 emp.) 5.0/5 "So Easy, It Feels Like Cheating" What do you like about Moosend? Moosend is one of those tools that makes you wonder, “Why did I ever stress about email marketing?” It’s super easy to use—seriously, if you can drag KJ Ken J. Small-Business (50 or fewer emp.) 5.0/5 "Moosend - it does exactly what it should," What do you like about Moosend? I've been a Moosend account holder for years... and the thing I love best about it is that it always does exactly what I expect it to do. The UI is cl ### 5 Cons or Disadvantages of Moosend ##### 1. Limited Templates Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Mira S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mira S.") MS Mira S. Small-Business (50 or fewer emp.) 4.5/5 "Smooth, easy, efficient, but not always aesthetic!" What do you dislike about Moosend? I don't love the pre-set templates...I wish there were more, I wish they were a bit cuter and modern and more aesthetic. ##### 2. Missing Features Users note a **lack of features** in Moosend, particularly in customizability and image management options. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Nikos H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikos H.") NH Nikos H. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a breeze" What do you dislike about Moosend? Sending a test campaign doesn't include the variables you set up so I needed to manually create a test audience to test if my variables worked properl ##### 3. Poor Customer Support Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you dislike about Moosend? The only things that I don't really like about it , are that sometimes the way in which the text is written in the help pages is not written clearly i ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Small-Business (50 or fewer emp.) 5.0/5 "Great app for the price, support and features" What do you dislike about Moosend? Sometimes support is overwhelmed, but eventually we get there in a timely fashion ##### 4. Learning Curve Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) See Related User Reviews ![Anastacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastacia H.") AH Anastacia H. Small-Business (50 or fewer emp.) 5.0/5 "The BEST Email Marketing Tool That Won't Break The Bank" What do you dislike about Moosend? Look, no tool is perfect, and I always keep it real with my community. Some of the more advanced features might take a bit of time to discover - they' ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a very helpful tool in marketing to our direct audience." What do you dislike about Moosend? Learning to authenticate the emails and use the email templates was tricky at first. There is definitely a small learning curve, but once you get past ##### 5. Limited Features Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Manraj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manraj B.") MB Manraj B. Mid-Market (51-1000 emp.) 1/2/2024 "Moosend : A Fresh Take on Keeping Up" 5/5 What do you like best about Moosend? My favorite aspect of Moosend is the dream team behind it. They're not just developers, they're marketing detectives, constantly sniffing out industry trends and challenges. Unlike some "set it and forget it" platforms, Moosend evolves right alongside you, incorporating valuable insights and user feedback into their tool. Review collected by and hosted on G2.com. What do you dislike about Moosend? Finding something I dislike about Moosend was like searching for a unicorn on Mars. It's constantly innovating, and even if you spot a wrinkle, the responsive team is eager to hear your ideas and roll up their sleeves to make improvements. That proactive approach is music to my ears! Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend keeps me seamlessly connected with my audience, delivering targeted messages and providing me with insightful metrics that matter. No more data overload, just actionable insights that help me refine my approach and nurture stronger relationships. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9075839/official_response/edit) We're thrilled to hear about your positive experience with Moosend! It's fantastic that you appreciate the dynamic and engaged team behind the platform. Their proactive approach to staying ahead of industry trends and challenges truly sets Moosend apart. If you ever come across any suggestions or ideas, you can count on our lovely support team to listen and make improvements. It's like having a dream team by your side in the world of email marketing! 🐮❤️ Current UserValidated ReviewerIncentivizedSource: Organic ![BEENA .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BEENA .") B BEENA . Trade Finance Executive Banking Small-Business (50 or fewer emp.) 11/22/2023 "Seamless Email Marketing Solution with Intuitive Design, Powerful Automation nd Exceptional Support" 5/5 What do you like best about Moosend? Moosend is a complete email marketing system that offers cost-effectiveness, strong automation, deep analytics, good customer service, and easy-to-use features. Moosend is a dependable option to improve your email marketing efforts and encourage significant audience involvement, regardless of your company's size. Review collected by and hosted on G2.com. What do you dislike about Moosend? Increasing the size of Moosend's template library is one way the company may improve what it offers. Even if the current templates are elegant and polished, more options might increase diversity and support a larger range of campaigns and sectors. In spite of this, customers may develop original designs that are suited to their particular requirements and branding thanks to the available templates' flexibility and customization. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend tackles a number of important topics, including the intricacy of email campaign management. The platform streamlines the entire process with its intuitive design and user-friendly interface. With Moosend, you can create visually beautiful emails, manage subscriber lists, schedule campaigns, and create a streamlined process that saves you time and effort. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8913035/official_response/edit) Thanks for your positive review! 🐮❤️ We're delighted to hear that Moosend's seamless email marketing, cost-effectiveness, powerful automation, and exceptional support have contributed to your success. Your insights on expanding our template library are noted, and we appreciate your suggestions for even greater diversity in campaign options. If you have any further ideas or specific requirements, feel free to share. We're here to support your email marketing efforts. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hrutalee S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hrutalee S.") HS Hrutalee S. Digital Marketing Executive Small-Business (50 or fewer emp.) 11/20/2023 "An Exceptional Email Marketing Solution - Highly Recommended" 4.5/5 What do you like best about Moosend? I've been using Moosend for my email marketing needs, and I must say it has exceeded my expectations on every front. From its user-friendly interface to its powerful features, Moosend stands out as a top-notch email marketing solution. The analytics dashboard provides valuable insights into campaign performance. I appreciate the detailed reports on open rates, click-through rates, and subscriber behavior. This data has been instrumental in fine-tuning my strategies and improving overall engagement. If you're in search of a reliable and feature-rich email marketing platform, I highly recommend giving Moosend a try. It has certainly elevated my email marketing game, and I'm confident it can do the same for you. Review collected by and hosted on G2.com. What do you dislike about Moosend? Complaints about bugs, glitches, or other technical problems that hinder the smooth use of the service. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? One of the primary issues Moosend solves is the complexity of email marketing. Before using Moosend, I struggled with integrating different tools and managing various aspects of my campaigns. Moosend simplifies the entire process with its user-friendly interface and comprehensive features. The drag-and-drop editor allows me to create visually appealing emails without any coding skills, saving me time and effort. I have been using Moosend for my email marketing campaigns, and I must say it has been a game-changer for my business. The features and functionality offered by Moosend.com have significantly benefited me in various ways. First and foremost, the user interface is incredibly intuitive. Even for someone like me who isn't a tech expert, navigating through the platform is a breeze. The drag-and-drop editor makes creating visually stunning and responsive emails a seamless process. This user-friendly design has saved me a lot of time, allowing me to focus more on crafting compelling content rather than struggling with the tools. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8898343/official_response/edit) Thank you for your glowing recommendation! 🐮❤️ We're thrilled to hear that Moosend has exceeded your expectations with its user-friendly interface, powerful features, and insightful analytics. We take your feedback about bugs, glitches, and technical issues seriously. Our team is committed to providing a seamless experience, and we're actively working to address any concerns. If you encounter specific issues or have further suggestions, please reach out. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mauro C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauro C.") MC Mauro C. Art Director Small-Business (50 or fewer emp.) 5/14/2024 "simple and intuitive," 4.5/5 What do you like best about Moosend? simple and intuitive, it has everything I need to set up my DEM campaigns. Fantastic. Review collected by and hosted on G2.com. What do you dislike about Moosend? I found myself wasting a lot of time because I didn't update the chosen layout and the test I send is not accurate. Now I understand, I would improve the "Update campaign & continue" button... I didn't click it to confirm because the drop-down menu appeared with the options "Save as template" or "save as Draft". I would divide the options differently. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I can use the service and pay only when I actually need it. I can then purchase credits for mailings. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9646129/official_response/edit) Thank you for your review! We're glad to hear that you find Moosend simple and intuitive for setting up your campaigns. Your feedback about the "Update campaign & continue" button is valuable. It’s great to know that our pay-as-you-go option works well for you. Thanks for sharing your thoughts and for using Moosend! 🐮❤️ Validated ReviewerIncentivizedSource: Seller invite KS Kingsten S. Mid-Market (51-1000 emp.) 1/22/2024 "Kingsten views on moodsend" 4.5/5 What do you like best about Moosend? I have been using this platform more than a year and I love all the feature and services they provide, as a key important features like personalization. Which helps our campaign performance to grow drastically and segmentation of the base helps us to curate the base to target the relevant audience. As it's a easy to use platform with more hidden features. Review collected by and hosted on G2.com. What do you dislike about Moosend? I haven't seen any such features like dislike, as this platform is a growing platform with lot more feature that helps any of the organisation to grow at a steady and drastic growth. It will full you need and extra want on time. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? On a recent time when we started sending high volume to the dormant base we see more bounce rate which lead the campaign performance to decrease. Then we get the best help support and guidance from the support team to solve this issue permanently, which Increse to performance to grow through the journey. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9134382/official_response/edit) Thanks for sharing your views on Moosend! Thrilled to hear you love our features and services! Your positive experience and our support in tackling bounce rates make us happy to contribute to your growth journey. If there's anything more you'd like to explore or discuss, we're here for you! ❤️🐮 Validated ReviewerIncentivizedSource: G2 invite ![Manickam v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manickam v.") MV Manickam v. Small-Business (50 or fewer emp.) 11/30/2023 "Moosend: A Game-Changer in Email Marketing" 3.5/5 What do you like best about Moosend? Moosend has truly revolutionized my approach to email marketing and automation. What I love most is its unparalleled user-friendly interface that caters to both beginners and seasoned professionals. The drag-and-drop editor makes crafting visually stunning emails a breeze, and the extensive library of templates ensures I always find the perfect design for any campaign. Review collected by and hosted on G2.com. What do you dislike about Moosend? While my overall experience with Moosend has been overwhelmingly positive, there are occasional glitches in the system that can be a bit frustrating. However, it's important to note that the support team is always quick to address these issues and provide effective solutions. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I use Moosend primarily for email marketing to promote and engage with my target audience. The platform enables me to create and send visually appealing and personalized email campaigns, allowing me to effectively communicate with my subscribers and customers. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8948571/official_response/edit) Thanks so much for sharing the love! Thrilled to hear Moosend has transformed your email marketing game! The user-friendly interface and drag-and-drop editor are indeed game-changers 😎. We're happy to hear our support team was able to help! ❤️🐮 12/2/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 4/4/2024 "Easy to use and helpful support!" 5/5 What do you like best about Moosend? After playing around with the platform, Moosend is quite simple to navigate. Their support staff are also quick to respond and incredibley thorough with their help. Moosend has defintely made it easy for me to begin sending out newsletters! Review collected by and hosted on G2.com. What do you dislike about Moosend? Nothing to report! Overall, all my questions and inquiries have been answered and resolved with ease. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Starting from scratch to build up newsletters can be overwhelming, but Moosend has made it so everything on the backend of developement is seamless. Their FAQ page is very informative and the support staff are great. From planning to execution, Moosend has made it easy for me to start my campaigns. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9508834/official_response/edit) Thank you for your wonderful review! We're thrilled to hear that you find Moosend easy to navigate and that our support staff has been helpful and responsive. It's great to know that Moosend has made it easy for you to start sending out newsletters and that our FAQ page and support team have been valuable resources for you. We're here to make your email marketing journey smooth and successful. ❤️🐮 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Adesh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adesh H.") AH Adesh H. Assistant Manager - Email Operations Marketing and Advertising Small-Business (50 or fewer emp.) 11/22/2023 "best email marketing tool which makes marketing easier than before" 4.5/5 What do you like best about Moosend? About 6 monthsago, my company made a big shift from using SendGrid to Moosend, and it's been a game-changer for us. Our delivery rates, open rates, click-through rates - basically, all the measurable aspects - saw remarkable improvements. Review collected by and hosted on G2.com. What do you dislike about Moosend? I'm still trying to learn how to put my own 'unsubscribe' link at the end of the email. I don't like how the default one looks. Also, I wish there were more font choices available to use. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? We don't need email marketing tools all the time, so we like pay-as-you-go options. We tried Moosend recently and got better results than before. It's easy to use and their support team is quick and helpful. They offer different ways to confirm emails and help track what customers like. Creating contact lists is quick and hassle-free. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-8915295/official_response/edit) Thanks for the glowing review! ❤️🐮 We're thrilled to hear Moosend has been a game-changer for your email marketing. We appreciate your feedback on the 'unsubscribe' link and font choices – our team is actively working on enhancing customization options. If you need assistance or have further suggestions, feel free to reach out. We're here to support your success with Moosend. 11/28/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 4/24/2024 "User friendly and top notch support" 4.5/5 What do you like best about Moosend? I didn't know anything about autoresponders or email marketing until about a month ago. I found Moosend to be very user-friendly for a newbie. Support was accessible whenever I needed it. Some pros that have been helping me have complimented how I was able to pick up the integration and design aspects so quickly. I think it has a lot to do with the above-mentioned points. Review collected by and hosted on G2.com. What do you dislike about Moosend? the email builder could be a bit more intuitive but its still functional Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? automated emails with 3rd party integration. It allows me to reach a wider audience with ease Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9568880/official_response/edit) Thank you for your wonderful feedback! We’re thrilled to hear that Moosend has been user-friendly and that our support team has been there for you. It’s fantastic that you’ve picked up the integration and design aspects so quickly. We're always working on making the email builder the best out there. Thanks for sharing your experience! ❤️🐮 Current UserValidated ReviewerIncentivizedSource: Seller invite SS Sandip S. Mid-Market (51-1000 emp.) 1/2/2024 "Powerful Email Marketing Made Easy, Even for a Tech Novice" 5/5 What do you like best about Moosend? Drag-and-drop! Building emails with Moosend is like playing digital dress-up. It's so intuitive, that even I can create professional-looking campaigns without banging my head against the keyboard. Automation on autopilot: Setting up autoresponder sequences used to be a nightmare. Thankfully, Moosend's templates are like cheat codes for my business. Welcome emails, abandoned cart reminders, even birthday wishes—it's all there, ready to go. Data that makes sense: Numbers used to scare me, but Moosend's reports are fun to dig into. I can see what's working (and what's not) at a glance, so I can tweak my campaigns like a pro. Review collected by and hosted on G2.com. What do you dislike about Moosend? Feature Feast (sometimes): The sheer number of features can be overwhelming at first. It's like walking into a candy store with ALL the options – you know, that feeling when you can't decide what to get? But once you explore and find your favorites, it's smooth sailing. Free plan limitations: The free plan is fantastic for testing the waters, but if you have a growing audience, you'll hit its limits pretty quickly. Be prepared to upgrade as your email list flourishes (which it will, thanks to Moosend!). Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? It is more than just an email tool; it's a growth engine. My open rates have increased, unsubscribes are a distant memory, and I'm finally seeing real results from my email marketing efforts. Thanks to Moosend, I can focus on what I do best – building my business, not battling email software. Review collected by and hosted on G2.com. Show More Response from Eleni Kostopoulou of Moosend [Editedit](https://www.g2.com/survey_responses/moosend-review-9077773/official_response/edit) We're thrilled you enjoy the creative process with Moosend's drag-and-drop feature! Simplifying complex tasks through automation templates is our goal, ensuring a seamless experience. While our feature variety may feel like a candy store initially, we encourage exploration to tailor Moosend to your needs. 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