--- title: Moosend Reviews meta\_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 745 reviews by the users' company size, role or industry to find out how Moosend works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 745 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Moosend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [(24 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [(13 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) Users note a **lack of features** in Moosend, particularly in customizability and image management options. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Moosend ##### 1. Ease of Use Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [ See 24 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ![Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali R.") AR Ali R. Small-Business (50 or fewer emp.) 4.0/5 "Email Marketing Specialist" What do you like about Moosend? Ease of segmentation and campaigns drag n drop feature ##### 2. Easy Creation Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [ See 13 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 3. Customer Support Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you like about Moosend? when communicating with the staff they certainly understand me & are exceedingly prompt & helpful ![Pam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pam F.") PF Pam F. Small-Business (50 or fewer emp.) 4.5/5 "Excellent, Professional Customer Service with Prompt, Helpful Responses" What do you like about Moosend? As a trial user, I found their promptness and customer service to be excellent, informative, and very helpful. I really appreciate the professional an ##### 4. Email Marketing Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 5. User-Friendly Interface Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) See Related User Reviews ![Theo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theo P.") TP Theo P. Enterprise (\> 1000 emp.) 5.0/5 "So Easy, It Feels Like Cheating" What do you like about Moosend? Moosend is one of those tools that makes you wonder, “Why did I ever stress about email marketing?” It’s super easy to use—seriously, if you can drag KJ Ken J. Small-Business (50 or fewer emp.) 5.0/5 "Moosend - it does exactly what it should," What do you like about Moosend? I've been a Moosend account holder for years... and the thing I love best about it is that it always does exactly what I expect it to do. The UI is cl ### 5 Cons or Disadvantages of Moosend ##### 1. Limited Templates Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Mira S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mira S.") MS Mira S. Small-Business (50 or fewer emp.) 4.5/5 "Smooth, easy, efficient, but not always aesthetic!" What do you dislike about Moosend? I don't love the pre-set templates...I wish there were more, I wish they were a bit cuter and modern and more aesthetic. ##### 2. Missing Features Users note a **lack of features** in Moosend, particularly in customizability and image management options. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Nikos H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikos H.") NH Nikos H. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a breeze" What do you dislike about Moosend? Sending a test campaign doesn't include the variables you set up so I needed to manually create a test audience to test if my variables worked properl ##### 3. Poor Customer Support Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you dislike about Moosend? The only things that I don't really like about it , are that sometimes the way in which the text is written in the help pages is not written clearly i ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Small-Business (50 or fewer emp.) 5.0/5 "Great app for the price, support and features" What do you dislike about Moosend? Sometimes support is overwhelmed, but eventually we get there in a timely fashion ##### 4. Learning Curve Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) See Related User Reviews ![Anastacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastacia H.") AH Anastacia H. Small-Business (50 or fewer emp.) 5.0/5 "The BEST Email Marketing Tool That Won't Break The Bank" What do you dislike about Moosend? Look, no tool is perfect, and I always keep it real with my community. Some of the more advanced features might take a bit of time to discover - they' ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a very helpful tool in marketing to our direct audience." What do you dislike about Moosend? Learning to authenticate the emails and use the email templates was tricky at first. There is definitely a small learning curve, but once you get past ##### 5. Limited Features Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 1/23/2026 "Top-notch automation and very reasonable pricing" 5/5 What do you like best about Moosend? I love the Automation part and I appreciate the price which is very reasonable compared to other competitors. Review collected by and hosted on G2.com. What do you dislike about Moosend? Sometimes some loading is a bit long. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? It allows me to create my templates, manage my contact lists, launch campaigns, and create automations. This allows me to inform and keep my clients active. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Helen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen P.") HP Helen P. marketing manager Small-Business (50 or fewer emp.) 8/25/2025 "It is an easy and economical way to send promo newsletters" 4.5/5 What do you like best about Moosend? the platform is not complicated to use and has a good price Review collected by and hosted on G2.com. What do you dislike about Moosend? more ready templates for clients by category of product and services Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? promoting my customer's products and services and i can reccomend the platform easily Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali R.") AR Ali R. Email Marketing Specialist Small-Business (50 or fewer emp.) 11/12/2025 "Email Marketing Specialist" 4/5 What do you like best about Moosend? Ease of segmentation and campaigns drag n drop feature Review collected by and hosted on G2.com. What do you dislike about Moosend? Everything is good. I haven't found anything i dislike Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? It helps me to help clients generate revenue from email and build relationships with their customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Graphic Artist and Content Creator Small-Business (50 or fewer emp.) 6/17/2025 "Great app for the price, support and features" 5/5 What do you like best about Moosend? I appreciate the fact you can purchase credits OR have a subscription. Credits are perfect for me, as emails are not with any regular frequency, so it helps minimize costs. On the support side, I get solid support and immediate response most times. Review collected by and hosted on G2.com. What do you dislike about Moosend? Sometimes support is overwhelmed, but eventually we get there in a timely fashion Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Allows me to track solid metrics on how an email is performing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TS Tracie S. Graphic Designer and business owner Small-Business (50 or fewer emp.) 12/12/2024 "Versatile and easy to use templates that look professional." 4/5 What do you like best about Moosend? Moosend has many features for their newsletters that other companies don't have. The wealth of templates and setups is staggering. It was easy to transfer my current newsletter subscriber list to Moosend. Their customer support is very responsive. They provide lots of feedback about clicks, deliverability, opens, etc. Their plugin for Wordpress to put a newsletter sign up landing page on my website was easy to install, activate, and use. Review collected by and hosted on G2.com. What do you dislike about Moosend? They are missing a couple of basic things that I hope we'll see in the future. One thing that slows down my workflow is the lack of an album or folder for my uploaded images that I can see and edit at anytime. Currently, images can only be accessed if I'm in the process of creating a newsletter. It would be helpful to be able to pre-upload my images and delete old, unneeded ones before starting the newsletter building process. While their real-time live chat support is fantastic, I find the email support to not be as helpful. The emails I've gotten have been a little more on the condescending side and would prevent new users from wanting to ask more basic questions. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend is like any other email marketing company, but their options for building newsletters are more varied and be configured more easily so that the newsletters don't all look the same. I had gotten tired of my previous email marketing company only offering a few basic container options for image, text, and button configurations. Moosend solved that problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 1/28/2025 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" 5/5 What do you like best about Moosend? Its pricing and features are competitive to Mailchimp, despite costing multiple times less per mailing list. It is easy to use and has very intuitive UI. Its universal website embedding feature is easy to integrate, and works well. Customer support is very timely and helpful. Review collected by and hosted on G2.com. What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. While I overall heavily recommend them for their pricing strategy and email designer, those additional features definitely need an update to stay competitive. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend is solving the problem of Email Marketing becoming incredibly expensive for small businesses. They provide a competitive service for a cost that the competitors can't beat. For businesses that don't have the means to afford industry heavy hitters such as klaviyo or mailchimp, they are still able to have a fully functional email marketing strategy. When I work with clients, many choose moosend simply because it can do the same job, but at a fraction of the cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KJ Ken J. CEO/Founder Small-Business (50 or fewer emp.) 5/24/2025 "Moosend - it does exactly what it should," 5/5 What do you like best about Moosend? I've been a Moosend account holder for years... and the thing I love best about it is that it always does exactly what I expect it to do. The UI is clear and simple, the feature set matches my needs, the service is reliable. In short, I never have to worry about it. Review collected by and hosted on G2.com. What do you dislike about Moosend? I would like a stronger editor experience. It's totally usable, but coudl be updated to take more advantage of updated browser capabilities. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I maintain mailing lists for a number of areas, from e-commerce to clubs and social organizations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ramon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon P.") RP Ramon P. Developer Computer Software Small-Business (50 or fewer emp.) 5/11/2025 "Easy and affordable autoresponder" 5/5 What do you like best about Moosend? I like the simplicity, the API, the autoresponder and the UI Review collected by and hosted on G2.com. What do you dislike about Moosend? The email sequence could allow for new emails to be added eithout disrupting the sending for contacts. Also, sometimes when I login, I see a blank page and am unable to use the app Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I am able to write email sequences and automate the sending of emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/14/2025 "Effective Email Marketing Tool for Product Promotion" 4/5 What do you like best about Moosend? It's an e-mail marketing software for the advertisement of the various products. Review collected by and hosted on G2.com. What do you dislike about Moosend? It has marketing features in an advance way with a better and reasonable price. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Campaigns tracking for mini, macro and micro industries business. Review collected by and hosted on G2.com. Show More 10/16/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/20/2024 "Great tool that keeps improving" 5/5 What do you like best about Moosend? Moosend has been a strong and reliable tool for us since we started using them. The company is responsive to quesitons and feedback and they are constantly making improvements to their platform. Overall, it is a great tool. Review collected by and hosted on G2.com. What do you dislike about Moosend? I would like to see additional integrations with other martech. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Strong tool that allows us to efficiently create and send email for ourselves and many of our clients. Review collected by and hosted on G2.com. 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