--- title: Moosend Reviews meta\_title: 'Moosend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 745 reviews by the users' company size, role or industry to find out how Moosend works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 745 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Moosend Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [(24 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [(13 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [(12 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) Users note a **lack of features** in Moosend, particularly in customizability and image management options. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [(5 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [(4 mentions)](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Moosend ##### 1. Ease of Use Users love the **ease of use** of Moosend, making email marketing straightforward and accessible for beginners. [ See 24 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257199&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ![Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali R.") AR Ali R. Small-Business (50 or fewer emp.) 4.0/5 "Email Marketing Specialist" What do you like about Moosend? Ease of segmentation and campaigns drag n drop feature ##### 2. Easy Creation Users love the **easy creation of campaigns** in Moosend, enabling great results without design skills or complexity. [ See 13 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1257034&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 3. Customer Support Users appreciate the **solid and immediate customer support** from Moosend, enhancing their experience and learning curve. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256714&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you like about Moosend? when communicating with the staff they certainly understand me & are exceedingly prompt & helpful ![Pam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pam F.") PF Pam F. Small-Business (50 or fewer emp.) 4.5/5 "Excellent, Professional Customer Service with Prompt, Helpful Responses" What do you like about Moosend? As a trial user, I found their promptness and customer service to be excellent, informative, and very helpful. I really appreciate the professional an ##### 4. Email Marketing Users appreciate the **user-friendly email templates** of Moosend, enabling easy creation of professional campaigns with minimal effort. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256410&qs=pros-and-cons#reviews) See Related User Reviews DB Devadas B. Small-Business (50 or fewer emp.) 3.5/5 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" What do you like about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you like about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on ##### 5. User-Friendly Interface Users love the **user-friendly interface** of Moosend, making their newsletter management seamless and enjoyable. [ See 12 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256860&qs=pros-and-cons#reviews) See Related User Reviews ![Theo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theo P.") TP Theo P. Enterprise (\> 1000 emp.) 5.0/5 "So Easy, It Feels Like Cheating" What do you like about Moosend? Moosend is one of those tools that makes you wonder, “Why did I ever stress about email marketing?” It’s super easy to use—seriously, if you can drag KJ Ken J. Small-Business (50 or fewer emp.) 5.0/5 "Moosend - it does exactly what it should," What do you like about Moosend? I've been a Moosend account holder for years... and the thing I love best about it is that it always does exactly what I expect it to do. The UI is cl ### 5 Cons or Disadvantages of Moosend ##### 1. Limited Templates Users find **limited templates** in Moosend, wishing for more variety and modern aesthetics to enhance their designs. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256364&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Mira S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mira S.") MS Mira S. Small-Business (50 or fewer emp.) 4.5/5 "Smooth, easy, efficient, but not always aesthetic!" What do you dislike about Moosend? I don't love the pre-set templates...I wish there were more, I wish they were a bit cuter and modern and more aesthetic. ##### 2. Missing Features Users note a **lack of features** in Moosend, particularly in customizability and image management options. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Nikos H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikos H.") NH Nikos H. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a breeze" What do you dislike about Moosend? Sending a test campaign doesn't include the variables you set up so I needed to manually create a test audience to test if my variables worked properl ##### 3. Poor Customer Support Users experience **poor customer support** , particularly with unhelpful email responses that can be condescending to new users. [ See 5 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256897&qs=pros-and-cons#reviews) See Related User Reviews ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Small-Business (50 or fewer emp.) 5.0/5 "Exceedingly Prompt, Helpful Staff Who Truly Understand" What do you dislike about Moosend? The only things that I don't really like about it , are that sometimes the way in which the text is written in the help pages is not written clearly i ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Small-Business (50 or fewer emp.) 5.0/5 "Great app for the price, support and features" What do you dislike about Moosend? Sometimes support is overwhelmed, but eventually we get there in a timely fashion ##### 4. Learning Curve Users find the **learning curve steep** for Moosend, requiring time to fully utilize its advanced features. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256326&qs=pros-and-cons#reviews) See Related User Reviews ![Anastacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastacia H.") AH Anastacia H. Small-Business (50 or fewer emp.) 5.0/5 "The BEST Email Marketing Tool That Won't Break The Bank" What do you dislike about Moosend? Look, no tool is perfect, and I always keep it real with my community. Some of the more advanced features might take a bit of time to discover - they' ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Small-Business (50 or fewer emp.) 5.0/5 "Moosend has been a very helpful tool in marketing to our direct audience." What do you dislike about Moosend? Learning to authenticate the emails and use the email templates was tricky at first. There is definitely a small learning curve, but once you get past ##### 5. Limited Features Users note the **limited features** in Moosend, especially regarding templates and advanced functionalities compared to competitors. [ See 4 mentions ](https://www.g2.com/products/moosend/reviews?filters%5Bsentiment_snippet%5D=1256795&qs=pros-and-cons#reviews) See Related User Reviews ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 4.5/5 "Simplifies Email Marketing with Powerful Automation" What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "The most affordable alternative to Mailchimp I could find without making major sacrifices to service" What do you dislike about Moosend? Moosend is a great service, but it does lack variety and customizability for the premade themes for things such as landing pages and website pop-ups. ![Ajay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay S.") AS Ajay S. Communications Manager Small-Business (50 or fewer emp.) 4/30/2026 "Efficient Email Marketing with Unmatched Analytics" 4/5 What do you like best about Moosend? I use Moosend for email marketing, and it’s nearly flawless. I appreciate its efficient automations and A/B testing process along with strong analytics. The analytics post-campaign are very accurate, providing pretty granular insights with click maps, locations, and revenues. I also value that emails never land in spam. Additionally, switching to Moosend for cost efficiency and core efficiencies was beneficial, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Moosend? They can use a better connection system. My account keeps getting disconnected and so do socials. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I use Moosend for email marketing. It's nearly flawless with efficient automations, A/B testing, and strong analytics. The analytics are very accurate, providing granular insights with click maps, locations, and revenues, and emails never land in spam. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Steven S. Account Executive Mid-Market (51-1000 emp.) 6/11/2026 "Very Flexible Campaign Builder With Effortless Email Scheduling to Engage Customers Effectively" 5/5 What do you like best about Moosend? It provides drag and drop functionalities to design campaigns and the email content customization is very flexible such that it allows us to make the content highly informative and I like that the scheduling features eases the task if sending automated emails. Review collected by and hosted on G2.com. What do you dislike about Moosend? There is nothing that I dislike about this tool it is so convenient and great for email marketing and campaign tracking. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? The ability to create and send high volume of marketing emails with this tool creates a scalable way to nurture thousands of leads simultaneously helping achieve a more consistent revenue generation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JW Joseph W. Digital Marketing Specialist Small-Business (50 or fewer emp.) 6/12/2026 "Powerful Ability to Personalize and Automate Email Campaigns at Scale for Timely Communication" 5/5 What do you like best about Moosend? The platform automatically sends targeted email to prospects which streamlines messaging in real-time and ensures that we are able to manage personalized messages for every customer and I like that I can easily manage multiple marketing campaigns using this tool. Review collected by and hosted on G2.com. What do you dislike about Moosend? I have not experienced any major challenges the process of setting up campaigns is impressive and all the email marketing features are available. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? It helps communicate with our customers and prospects through email which results into more effective engagement and higher conversion rates because messages reach the right audience at the right time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![fantaw b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "fantaw b.") FB fantaw b. mr. Mid-Market (51-1000 emp.) 5/26/2026 "Powerful Email Marketing and Automation Tool" 3.5/5 What do you like best about Moosend? I find Moosend to be a powerful tool for email marketing and automation of repetitive campaigns. It provides a great solution for things that aren't always clear, helping to avoid boring clients by repeating content. I like the digital penetration Moosend offers for all users, making the platform accessible and beneficial. The content presented is comfortable, clear, and easy to understand, which is essential for anyone learning about email marketing. Review collected by and hosted on G2.com. What do you dislike about Moosend? i like all product out of cigaret Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I find Moosend powerful for email marketing automation, simplifying repetitive campaigns, and providing clear, understandable content for effective email marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NS Nicholas S. Marketing and Communications Manager Small-Business (50 or fewer emp.) 6/14/2026 "Easily Creating Email Campaigns with Support for Subject Line Testing to Achieve Great Delivery Rate" 5/5 What do you like best about Moosend? It provides a simple to use marketing campaign tool that is very efficient with the creation and delivery of our messaging to our customer base with powerful social media integrations that enable multichannel communications. Review collected by and hosted on G2.com. What do you dislike about Moosend? I don’t have any issues with it they provide lots of features that allowed us to meet all our multichannel customer communication. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? It is very helpful in informing our customers about new products and promotions which enhances customer satisfaction and helps our organization increase conversion rates and maintain stable revenue streams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Melo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melo W.") MW Melo W. Market Research Recruiter Small-Business (50 or fewer emp.) 2/11/2026 "Exceedingly Prompt, Helpful Staff Who Truly Understand" 5/5 What do you like best about Moosend? when communicating with the staff they certainly understand me & are exceedingly prompt & helpful Review collected by and hosted on G2.com. What do you dislike about Moosend? The only things that I don't really like about it , are that sometimes the way in which the text is written in the help pages is not written clearly in laymans terms for people like myself, who does not understand tech clearly Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I had an image problem when I was sending out emails with a picture on,& they helped in this regard explaining that it was a bug & explained how to use the widget instead....I only send out emails , I do not have a website or sell anything! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bhavesh O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh O.") BO Bhavesh O. 1/29/2026 "Simplifies Email Marketing with Powerful Automation" 4.5/5 What do you like best about Moosend? I like Moosend's simplicity and automation. The drag-and-drop editor makes creating emails quick, and the workflow automation lets me set campaigns on autopilot. I love the detailed analytics that show exactly how subscribers engage, so I can optimize content and timing. Plus, their templates are clean and professional, which saves a lot of design time. Overall, it makes email marketing feel manageable and even enjoyable. Review collected by and hosted on G2.com. What do you dislike about Moosend? Moosend is great, but sometimes its reporting can feel a bit basic compared to competitors, and advanced segmentation could be more flexible. A few templates feel outdated, and occasional slow loading in the dashboard can be frustrating. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? I use Moosend to create and send email campaigns and automate marketing workflows, saving time and reducing manual work. It keeps my campaigns organized and makes tracking engagement easy, helping me improve results. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Muhammad Faiz M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Faiz M.") MM Muhammad Faiz M. Assistant Manager, Technology & Innovation Consulting Mid-Market (51-1000 emp.) 4/14/2026 "Moosend Makes Email Campaigns Fast with Helpful Drag-and-Drop Templates" 4/5 What do you like best about Moosend? Moosend drag and drop templates is super helpful in helping me launch my email campaigns quickly and it `s easy to integrate with my hubspot crm tool too. Review collected by and hosted on G2.com. What do you dislike about Moosend? the pricing structure of where it increase with the number of my contacts. However, it is still considerably cheap compare to some other tools Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Creating of professional email campaign without hiring designers Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: Seller invite DB Devadas B. Executive Small-Business (50 or fewer emp.) 2/17/2026 "Polished Email Templates and Practical Reporting, but Pricing Feels Unpredictable" 3.5/5 What do you like best about Moosend? The email templates look clean and professional, and even with minimal editing it’s easy to create great-looking campaigns without any design skills. The reports are practical and not overloaded with unnecessary data, so I can quickly see what’s working and make adjustments for future campaigns. Review collected by and hosted on G2.com. What do you dislike about Moosend? Pricing seems to change quite often which makes it hard to plan long term usage. It would feel more reliable with clearer consistent pricing. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend makes email automation much easier than doing everything manually. It saves me time and helps me stay consistent with my campaigns. I also like that it takes the complexity out of setting up email campaigns and workflows, so I can focus more on the content instead of the technical setup. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Prahlad K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prahlad K.") PK Prahlad K. Head of Operations & Supply Chain | Founding Team Small-Business (50 or fewer emp.) 5/29/2026 "Powerful Automations, Easy Setup but Pricey" 4.5/5 What do you like best about Moosend? The automations are great in Moosend, with a variety of options like bond, add to cart, and back in stock automations. These are particularly effective and convenient to use. Overall, the features in Moosend are fantastic, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Moosend? The pricing should be a little more affordable. Review collected by and hosted on G2.com. What problems is Moosend solving and how is that benefiting you? Moosend provides excellent automations like abandon checkout emails and back-in-stock emails, enhancing my workflow. Review collected by and hosted on G2.com. 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