--- title: Moorepay Reviews meta\_title: 'Moorepay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Moorepay works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Moorepay Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **excellent customer support** from Moorepay, making it easy to navigate and utilize efficiently. [(4 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382954&qs=pros-and-cons#reviews) Users find Moorepay **easy to use** , enjoying its navigation and excellent customer support for a seamless experience. [(4 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382838&qs=pros-and-cons#reviews) Users appreciate the **paperless payroll system** of Moorepay, enhancing employee experiences and simplifying management tasks. [(4 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382308&qs=pros-and-cons#reviews) Users find that **Payroll Ease** of Moorepay significantly streamlines financial management and simplifies payroll tasks. [(3 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2510749&qs=pros-and-cons#reviews) Users praise Moorepay for its **user-friendly payroll management** , enhancing employee experiences and providing excellent customer service. [(3 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2020963&qs=pros-and-cons#reviews) Users frequently experience **technical issues** with Moorepay, leading to unresolved problems and slow response times. [(3 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418524&qs=pros-and-cons#reviews) Users face numerous **technical errors** with slow resolution times and insufficient initial support during the onboarding process. [(2 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418481&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , describing it as chunky and overly complex with too many emails. [(2 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382383&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing slow response times and unresolved technical issues post-onboarding. [(2 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418458&qs=pros-and-cons#reviews) Users report **account management issues** , highlighting slow resolution times and insufficient support after onboarding. [(1 mentions)](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2478813&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Moorepay ##### 1. Customer Support Users appreciate the **excellent customer support** from Moorepay, making it easy to navigate and utilize efficiently. [ See 4 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382954&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Software with Outstanding Support" What do you like about Moorepay? Easy to use. Customer Support excellent. JM Jay M. 5.0/5 "User-Friendly Payroll with Outstanding Support" What do you like about Moorepay? I like how Moorepay is user-friendly and helps me find my tax deductions and pension contributions. Their customer service is brilliant, especially wh ##### 2. Ease of Use Users find Moorepay **easy to use** , enjoying its navigation and excellent customer support for a seamless experience. [ See 4 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382838&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Software with Outstanding Support" What do you like about Moorepay? Easy to use. Customer Support excellent. JM Jay M. 5.0/5 "User-Friendly Payroll with Outstanding Support" What do you like about Moorepay? I like how Moorepay is user-friendly and helps me find my tax deductions and pension contributions. Their customer service is brilliant, especially wh ##### 3. Payroll Users appreciate the **paperless payroll system** of Moorepay, enhancing employee experiences and simplifying management tasks. [ See 4 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382308&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you like about Moorepay? Having the Payroll and HR systems paperless and accessible in an array of ways makes for better employee experiences and management information. JM Jay M. 5.0/5 "User-Friendly Payroll with Outstanding Support" What do you like about Moorepay? I like how Moorepay is user-friendly and helps me find my tax deductions and pension contributions. Their customer service is brilliant, especially wh ##### 4. Payroll Ease Users find that **Payroll Ease** of Moorepay significantly streamlines financial management and simplifies payroll tasks. [ See 3 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2510749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Changed finance for my business" What do you like about Moorepay? Fresh recruits can make ready on the stage rapidly, and handling finance takes less time than our old framework. The robotized charge estimations and HA Hussien A. Mid-Market (51-1000 emp.) 4.5/5 "Automated tax calculations guarantee compliance" What do you like about Moorepay? Moorepay relieves employers of the burden of doing routine activities such as hiring and making pay slips. I just have to say this is definitely a lif ##### 5. Payroll Management Users praise Moorepay for its **user-friendly payroll management** , enhancing employee experiences and providing excellent customer service. [ See 3 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2020963&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you like about Moorepay? Having the Payroll and HR systems paperless and accessible in an array of ways makes for better employee experiences and management information. JM Jay M. 5.0/5 "User-Friendly Payroll with Outstanding Support" What do you like about Moorepay? I like how Moorepay is user-friendly and helps me find my tax deductions and pension contributions. Their customer service is brilliant, especially wh ### 5 Cons or Disadvantages of Moorepay ##### 1. Technical Issues Users frequently experience **technical issues** with Moorepay, leading to unresolved problems and slow response times. [ See 3 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418524&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you dislike about Moorepay? Too many errors that are 'technical errors', problems take too long to be resolved, Account management is a tick box exercise. The attention taken to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Supportive Team, But Systems Need Modernization" What do you dislike about Moorepay? Systems seem a little antiquated and too many emails ##### 2. Employee Management Users face numerous **technical errors** with slow resolution times and insufficient initial support during the onboarding process. [ See 2 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418481&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you dislike about Moorepay? Too many errors that are 'technical errors', problems take too long to be resolved, Account management is a tick box exercise. The attention taken to ![Joanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna S.") JS Joanna S. 4.0/5 "All-in-One HR Tool with Room for Technical Improvement" What do you dislike about Moorepay? I think sometimes the technical understanding of the software isn't great. I've raised some problems with the technical team, and they didn't quite al ##### 3. Not Intuitive Users find the **interface not intuitive** , describing it as chunky and overly complex with too many emails. [ See 2 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=1382383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Supportive Team, But Systems Need Modernization" What do you dislike about Moorepay? Systems seem a little antiquated and too many emails AH Ajoke H. Mid-Market (51-1000 emp.) 4.5/5 "It was efficent" What do you dislike about Moorepay? It was not totallu user friendly as the interface seemed chunky and over-layered. ##### 4. Poor Customer Support Users express frustration with **poor customer support** , citing slow response times and unresolved technical issues post-onboarding. [ See 2 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2418458&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you dislike about Moorepay? Too many errors that are 'technical errors', problems take too long to be resolved, Account management is a tick box exercise. The attention taken to ![Joanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna S.") JS Joanna S. 4.0/5 "All-in-One HR Tool with Room for Technical Improvement" What do you dislike about Moorepay? I think sometimes the technical understanding of the software isn't great. I've raised some problems with the technical team, and they didn't quite al ##### 5. Account Management Issues Users report **account management issues** , highlighting slow resolution times and insufficient support after onboarding. [ See 1 mentions ](https://www.g2.com/products/moorepay/reviews?filters%5Bsentiment_snippet%5D=2478813&qs=pros-and-cons#reviews) See Related User Reviews ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Mid-Market (51-1000 emp.) 3.0/5 "Paperless, Accessible Payroll & HR—But Too Many Technical Errors and Slow Resolutions" What do you dislike about Moorepay? Too many errors that are 'technical errors', problems take too long to be resolved, Account management is a tick box exercise. The attention taken to ![Kristian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristian L.") KL Kristian L. Director Small-Business (50 or fewer emp.) 7/15/2024 "Avoid Moorepay at all costs" 0/5 What do you like best about Moorepay? I cannot find a single thing with my experience that is good. Review collected by and hosted on G2.com. What do you dislike about Moorepay? I have one employee on my payroll. It took about 100 emails, 10 calls and 3 months of trying to set up direct debit for them to realise that they do not support that via my bank. They then proceed to charge me additional funds for "faster payments" which will supposedly going to work. This in reality means that I have to manually pay them in order for them to make the payments. I am therefore paying £110 per employee per month for me to do all the work and them literally doing nothing. I also opted in for them to pay the pensions and I got notices from the pension provider that I have been missing two months of payments. They are the most incapable, unprofessional firm I have ever had to deal with in my life. If I had the ability to give this firm a -10 rating I would literally go out of my way to do so. Please for the love of god avoid this firm at all costs. I have even made several complaints and it never got better - they seriously do not care. They will take your money and screw everything up, guaranteed. My next start-up is going to be within their industry and I will personally do everything I can for them to go bust. Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? They are literally creating tons of problems. They haven't sorted a single thing for over four months and have solely wasted my time with 100 emails, 10+ calls and missed payments to pension. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AH Ajoke H. Regional Network Analyst Mid-Market (51-1000 emp.) 11/14/2024 "It was efficent" 4.5/5 What do you like best about Moorepay? It was a highly efficient tool for monitoring payroll and holidays when the company I was working with was using it for that purpose. The customer support was very forthcoming . Review collected by and hosted on G2.com. What do you dislike about Moorepay? It was not totallu user friendly as the interface seemed chunky and over-layered. Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? It helps in answering all payroll and HR concerns with minimum physical interaction. Review collected by and hosted on G2.com. Show More 11/15/2024 Validated ReviewerSource: Thank You page HA Hussien A. Front-End Developer Furniture Mid-Market (51-1000 emp.) 5/31/2024 "Automated tax calculations guarantee compliance" 4.5/5 What do you like best about Moorepay? Moorepay relieves employers of the burden of doing routine activities such as hiring and making pay slips. I just have to say this is definitely a lifesaver when it comes to managing everyday financial operations of my small business. Review collected by and hosted on G2.com. What do you dislike about Moorepay? There's only one minor drawback: in terms of customization, I have found it slightly on the clunky side when it comes to reports. I believe that the basic reports are relatively easy to understand It takes one or two attempts to get the right figure formats required in the preparation of taxes. Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? Moorepay helps to remove the time-consuming and highly probable errant procedures involved in manual payroll. It was like having an accountant and get rid of all her stress about payroll that takes so much of my time freeing me up to run my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chinedu O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinedu O.") CO Chinedu O. Regional Network Analyst Mid-Market (51-1000 emp.) 5/29/2024 "Moorepay have been effective in Managing my Payslip" 5/5 What do you like best about Moorepay? The Payment analysis is simplified and easy to view every month, and the customer support from the Moorepay team is very effective. Easy to login at any time. I frequently use the features and anytime I need to download my payslip. It was easy to adapt to the Microsoft application. Review collected by and hosted on G2.com. What do you dislike about Moorepay? The holiday menu should be easy to integrate into the google calender Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? It helps to simplify our payment slips and understand payment items. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SS sophie s. Customer service advisor Mid-Market (51-1000 emp.) 5/23/2024 "Really easy to use and also very convenient too 10/10" 5/5 What do you like best about Moorepay? It is simple to use, it breaks thing down into detail for you, overall good to use. Review collected by and hosted on G2.com. What do you dislike about Moorepay? Nothing I have noticed, except the odd lag. Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? Seeing payslips and helping understand how its worked out. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MS Mary S. Regional Network Coordinator Mid-Market (51-1000 emp.) 5/3/2024 "Performance Management" 4.5/5 What do you like best about Moorepay? Moore pay is easy to use, well integrated and there is easy access to my pay slips Review collected by and hosted on G2.com. What do you dislike about Moorepay? Moorepay is not linked to microsoft outlook Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? Easy access to my payslips and proper record keeping of my payslips Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AJ adebanjo j. Mid-Market (51-1000 emp.) 5/3/2024 "Simple and sweet" 3/5 What do you like best about Moorepay? How easy it is to use, and the UI is appealing to the eyes Review collected by and hosted on G2.com. What do you dislike about Moorepay? Nothing actually, they have a very easy-to-navigate application Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? It helps me keep a record of my payslip and highlight the trends Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Pratiksha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratiksha S.") PS Pratiksha S. International Sales Executive Mid-Market (51-1000 emp.) 3/20/2024 "Natural HR uses and feedback" 3.5/5 What do you like best about Moorepay? Natural Hr provides Hr solution for organisation . our employee can check Attendence , leave balance , salary slip and other work life related things in single place . Review collected by and hosted on G2.com. What do you dislike about Moorepay? Natural Hr needs to improve Support System and makes user freindly interface . Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? All the employee can use it in work from home as well . and it can be integratede directly from Punch in Machine . natural HR easily calculate tax and other deductions Automatically . Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic OA Odunayo A. Network Management Automotive Mid-Market (51-1000 emp.) 4/30/2024 "Easy Usage" 5/5 What do you like best about Moorepay? Easy to navigate Proper Documentation available Clear and concise Review collected by and hosted on G2.com. What do you dislike about Moorepay? Interface colors can be more warm and appealing Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? Finance - been able to access my payslips in just few clicks is a huge benefit to me Review collected by and hosted on G2.com. Show More 5/6/2025 Validated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 1/4/2024 "Great site that is easy to use and find everything you need" 4/5 What do you like best about Moorepay? I really like how user-friendly this site is, you are able to find your payslips or put in annual leave really easily. It has a wide number of features all intergated into one platform. Review collected by and hosted on G2.com. What do you dislike about Moorepay? I dont like how there is no save password function and it will require to create a complex password, one that hasnt been used in 12 previous attempts which is difficuclt. Review collected by and hosted on G2.com. What problems is Moorepay solving and how is that benefiting you? This is the platform that allows you to process everything from expenses to invoices. It is easy to use and very professional. Review collected by and hosted on G2.com. 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