---
title: Moorepay Reviews
meta_title: 'Moorepay Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 37 reviews by the users' company size, role or industry to
  find out how Moorepay works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 37
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Moorepay Reviews
**Vendor:** Moorepay Limited  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 37
## About Moorepay
Moorepay's HR & payroll software and managed services are perfect for small to medium sized businesses with 25 to 1000 employees in the UK and Ireland. If you're seeking efficiency and compliance and want more time to be strategic, our team of experts are in your corner. Whether you want to keep things in-house and choose our software-only options (selecting only the modules you need), or you wish to outsource everything, we've got a range of product and service options to meet your requirements. All-in-One HR & Payroll Software Be more efficient, more compliant and more strategic with Moorepay's all-in-one software. Built on the latest technology and backed by Microsoft Azure, it's got everything you need to manage the employee lifecycle in one place. Plus, we’ve made everything easy for the end-user too, with our market-leading Mobile App for employees. Managed Payroll & HR Services We pride ourselves in offering high quality outsourcing options with our Managed Payroll and On-Hand HR Expertise. Rest assured our huge team of experts follow robust payroll & HR processes and provide the best possible advice to keep you compliant. And don’t worry, you won’t be waiting forever and a day to get the answers you need, we offer UK-based support, and our HR team is available 24/7/365. Rated Great on Trustpilot (thank you happy customers), we’re also accredited by everyone from the Payroll Assurance Scheme to HMRC and ISO. Of course, our people have all the relevant qualifications you’d expect, including CIPP, CIPD and NEBOSH. What’s more, we take security very seriously and have one of the best BITsight scores in the industry. We undertake continuous and robust monitoring to protect your precious data.



## Moorepay Pros & Cons
**What users like:**

- Users appreciate the **excellent customer support** from Moorepay, making it easy to navigate and utilize efficiently. (4 reviews)
- Users find Moorepay **easy to use** , enjoying its navigation and excellent customer support for a seamless experience. (4 reviews)
- Users appreciate the **paperless payroll system** of Moorepay, enhancing employee experiences and simplifying management tasks. (4 reviews)
- Users find that **Payroll Ease** of Moorepay significantly streamlines financial management and simplifies payroll tasks. (3 reviews)
- Users praise Moorepay for its **user-friendly payroll management** , enhancing employee experiences and providing excellent customer service. (3 reviews)
- Users love the **easy access** to payroll and HR systems, enhancing both employee experience and management efficiency. (2 reviews)
- Users find the **helpful support team** invaluable, appreciating their assistance with both technical issues and account management. (2 reviews)
- Simple (2 reviews)
- Users appreciate the **automation features** of Moorepay, making financial handling and reporting significantly faster and easier. (1 reviews)
- Comprehensive Features (1 reviews)

**What users dislike:**

- Users frequently experience **technical issues** with Moorepay, leading to unresolved problems and slow response times. (3 reviews)
- Users face numerous **technical errors** with slow resolution times and insufficient initial support during the onboarding process. (2 reviews)
- Users find the **interface not intuitive** , describing it as chunky and overly complex with too many emails. (2 reviews)
- Users express frustration with **poor customer support** , citing slow response times and unresolved technical issues post-onboarding. (2 reviews)
- Users report **account management issues** , highlighting slow resolution times and insufficient support after onboarding. (1 reviews)
- Users find the **annoying distractions** from outdated systems and excessive emails disrupt their workflow and productivity. (1 reviews)
- Users find the **complexity of initial setup** and technical understanding challenging, leading to unresolved issues and frustration. (1 reviews)
- Complex Reporting (1 reviews)
- Email Issues (1 reviews)
- High Fees (1 reviews)

## Moorepay Reviews
  ### 1. Avoid Moorepay at all costs

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kristian L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2024

**What do you like best about Moorepay?**

I cannot find a single thing with my experience that is good.

**What do you dislike about Moorepay?**

I have one employee on my payroll. It took about 100 emails, 10 calls and 3 months of trying to set up direct debit for them to realise that they do not support that via my bank. They then proceed to charge me additional funds for "faster payments" which will supposedly going to work. This in reality means that I have to manually pay them in order for them to make the payments. I am therefore paying £110 per employee per month for me to do all the work and them literally doing nothing. I also opted in for them to pay the pensions and I got notices from the pension provider that I have been missing two months of payments.

They are the most incapable, unprofessional firm I have ever had to deal with in my life. If I had the ability to give this firm a -10 rating I would literally go out of my way to do so.

Please for the love of god avoid this firm at all costs. I have even made several complaints and it never got better - they seriously do not care. They will take your money and screw everything up, guaranteed. My next start-up is going to be within their industry and I will personally do everything I can for them to go bust.

**What problems is Moorepay solving and how is that benefiting you?**

They are literally creating tons of problems. They haven't sorted a single thing for over four months and have solely wasted my time with 100 emails, 10+ calls and missed payments to pension.


## Moorepay Discussions
  - [What is moorepay used for?](https://www.g2.com/discussions/what-is-moorepay-used-for)
  - [How has Moorepay helped you keep employee details organized in one place?](https://www.g2.com/discussions/how-has-moorepay-helped-you-keep-employee-details-organized-in-one-place) - 1 upvote

- [View Moorepay pricing details and edition comparison](https://www.g2.com/products/moorepay/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A05%3A03+-0500&secure%5Bsession_id%5D=091d198b-17a6-4588-9a9a-de97f8784385&secure%5Btoken%5D=f999c97b0264a561e10dfd45f4bd22d3145ab2b197876b0cec1be8bc108c5dd5&format=llm_user)
## Moorepay Integrations
  - [AQUARIUS](https://www.g2.com/products/aquarius/reviews)

## Moorepay Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

## Top Moorepay Alternatives
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