What do you like best about Moodle?
The migration to Moodle Workplace provided us with a powerful training and implementation team that laid the foundation for our LMS today. Of course, most LMS companies help with migration, but this was different. I had managed other LMS providers in my career and the experience, answers, and dedicated time - but my experience with Moodle US was beyond anything that I had experienced. Our LMS went from no courses to over 200 as of today. We are in the administration side of Moodle Workplace every day the office is open as we support students and seek to enhance their experience.
As an educational non-profit, the following details are what is the best from our experience:
- Flexibility - The coding in Moodle allows us to even change the names of buttons, items, etc. This went beyond adding our logo or even brand colors. This allowed us to have each student experience be unique to our vocabulary and "look and feel".
- Programs - We leverage Moodle Workplace which allows us to create programs. These are bundled courses or a series of courses that can be packaged together and allow for a seamless experience for our students. This provides so much power with bundles, certificates, and other course groupings. From a student experience - it is all seamlessly connected. This past year, we looked to move from Moodle Workplace to Moodle. Moodle didn't have this functionality so we stayed with Moodle Workplace.
- Branching Scenarios - Moodle allows us to create branching scenarios that provide a student experience in line with a Choose Your Own Adventure. This allows scenario training, feedback, and the opportunity to make new choices. This has been very powerful for us!
- Price - We've looked at a lot of LMS providers and the scaleable and affordable price point of Moodle has us sold. As a non-profit, finances are critical, and having access to a robust system at a solid price point is brilliant!
- Support - I've worked with support tickets before. But the Moodle Support Team is out of this world. Super fast response, research, and help in addressing questions, fixing issues, and walking us through upgrades. Every interaction has been stellar - truly.
- Plug Ins - Want to go farther? Moodle has so many plug ins. We tend to use very few and keep it to the Moodle Core, but the options are there and we review them from time to time. Everyone has a unique situation and that plug in might just make the difference to someone. Review collected by and hosted on G2.com.
What do you dislike about Moodle?
With flexibility comes complexity. Moodle serves a worldwide community. It takes an investment in time to really understand the multitude of settings (most of which we haven't even needed to change or use), but they are there and when we are troubleshooting things - there is a bit of research. (Support has been so helpful, but there is a big ownership piece taking on Moodle - more so than some other LMS providers.)
We all use things differently and with upgrades to address enhancements and changes made to things from the look and feel to how the interface works. Once you get to the point of customizing things it can be challenging when options are taken away. For example, the recent upgrade took away the next button on the screens and moved navigation to a left-hand menu. It seems clunky. An enhancement request has been made by a group looking to return that function. That said, we can use a plug-in to put that back into the functionality. In the end, it would be great to have had the ability to turn it on or off - not just take it away. Once you get used to customizing things - it can be hard when you can't. Review collected by and hosted on G2.com.
