Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Accounts Receivables"
0/5
What do you like best about Monto?

Automation for uploading invoices directly from NetSuite to Portals. Review collected by and hosted on G2.com.

What do you dislike about Monto?

A lot of mistakes uploading the Invoices Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Thank you for the honest feedback. We hear the frustration clearly: submission errors create real work for your team, and that's exactly what Monto exists to remove. This one is on us to drive down.

Some context on how Monto is built: self-learning AI agents run every buyer connection, and buyers constantly change portal rules and workflows. Every submission is monitored, and if any are rejected, the system teaches the agents. One of our core principles is that no invoice is ever lost or left stuck; every invoice ends up paid, or corrected and resubmitted, and accuracy on each connection climbs fast and keeps climbing. That's the core of our AI: it doesn't just execute, it learns your customers, catches issues before you feel them, and gets measurably better every week.

Across our enterprise customers, the vast majority of invoices Monto submits get approved by buyers and move to payment without anyone on the supplier side touching them, including the hardest, highest-volume portals. We hold your account to that same bar.

We're confident we can get you there. We'd love to dig into your specific portals and connections. Please do reach out through your CSM or at support@montopay.com. This is the kind of challenge Monto was built for, and we intend to change how this feels for your team, quickly.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Useful for Managing Multiple Portals and Invoices"
5/5
What do you like best about Monto?

its useful when having several portals and invoices Review collected by and hosted on G2.com.

What do you dislike about Monto?

its not available to sync with tesorio/zuora Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

We're glad to hear that Monto is useful for managing multiple portals and invoices! We appreciate your feedback about the syncing capability, and we'll definitely take that into consideration for future improvements. Thank you for sharing your experience with us.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Saves Time Uploading Invoices Across Portals with Automatic Updates"
4.5/5
What do you like best about Monto?

Saving time to upload the invoice to the different portals and we receive the updates without login to every portal Review collected by and hosted on G2.com.

What do you dislike about Monto?

It doesn't have an interface with Zuora or other ERP Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Thank you for sharing your feedback with us! It's great to hear that Monto has been saving you time and effort with invoice uploads and updates across portals. If you have any more suggestions or specific needs, please feel free to reach out to us. We're here to help make your experience even better. Thank you for choosing Monto!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Efficient Invoice Uploads Across Multiple Portals"
4.5/5
What do you like best about Monto?

The efficiency to upload invoices to many portals Review collected by and hosted on G2.com.

What do you dislike about Monto?

That is not compatible with all platforms yet Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

We're glad to hear that you find Monto efficient for uploading invoices to multiple portals. We are continuously working on expanding our compatibility with different platforms to better serve our users.

Dennis M.
DM
Dennis M.
Order Management Lead
Enterprise (> 1000 emp.)
"Monto saves you time, pronto!"
5/5
What do you like best about Monto?

We've been using Monto for little over 1 year now with our customer portal invoice uploads. Set up was fairly straight forward working with a dedicated solutions consultant who was detailed and understanding. Shout out to Amit for being so supportive! It's great that the interface gives us a complete overview of invoice, po and payment across multiple portal platforms. It feels like a cheat-code (in a nice way)! Monto take feedback onboard and make improvements all the time. It's like the macbook of solutions, you know what you are getting - a solid build. Thank you for being our partner Monto! Review collected by and hosted on G2.com.

What do you dislike about Monto?

The loading time on the invoice section usually takes a bit longer when compared to other sections. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Hi Dennis! We appreciate your feedback. Thank you for choosing Monto as your partner!

BW
Brett W.
Director of Accounts Receivable
Enterprise (> 1000 emp.)
"Incredible technology supported by incredible people."
5/5
What do you like best about Monto?

Monto satisfied one of our biggest deficiencies related to Accounts Receivable and Portals. They took a very cumbersome process, simplified it and gave us dashboard views to manage our business with greater efficiency. Review collected by and hosted on G2.com.

What do you dislike about Monto?

I've found no downside to using Monto at this time. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Thank you, Brett, for sharing your positive experience with Monto!

We're delighted to hear that our platform has helped your team manage your business more efficiently.

JoAnn M.
JM
JoAnn M.
Director Credit and Collections
Enterprise (> 1000 emp.)
"Monto - A Dynamic Portal Consolidation Tool"
5/5
What do you like best about Monto?

Monto has allowed my billing and credit team to check on invoice statuses via single site vs. logging into multiple portals and accounts on a daily basis. All our portal customer data is in one site. Monto has also eased the transparency for my company regarding rejected invoices and resolution time through their dashboards and data exports. The other wonderful advantage is the implementation which does not require IT assistance. Support team is well versed in talking through specific customer requirements. Review collected by and hosted on G2.com.

What do you dislike about Monto?

We are looking forward to when Monto's tool will contain customer remittance information. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Hi Joann! We're thrilled to hear that Monto has simplified your billing and credit team's workflow by consolidating all your portal customer data into a single site. We're also glad to hear that our tool has improved transparency around rejected invoices and resolution times. We appreciate your feedback!

Tracy G.
TG
Tracy G.
Financial Specialist
Mid-Market (51-1000 emp.)
"Monto is a GREAT help!"
5/5
What do you like best about Monto?

Not having to upload invoices to different portals gives me time to focus on other tasks. Customer support is great and they respond quickly to my needs and questions. Monto is very easy to navigate and easy to use. I log into Monto first thing in the morning to view Tasks that I might have to handle. Monto also has a quick turn-around time. Review collected by and hosted on G2.com.

What do you dislike about Monto?

The only downside is viewing invoices. It seems the more invoices we have the longer it takes to view them. But once they populate, it is very user friendly and easy to find what I am looking for. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Hi Tracy, we're delighted to hear that Monto has been a valuable tool for you, saving you time and providing great customer support. We appreciate your feedback about the issue with viewing invoices and are working to enhance the speed and user-friendliness of this feature.

Verified User in Market Research
UM
Verified User in Market Research
Enterprise (> 1000 emp.)
"Great Help for AR Team"
5/5
What do you like best about Monto?

As an AR manager - I implemented Monto in my last two companies. It's an incredibly helpful tool for companies whose customers utilize various invoicing portals. Easily integrated (if you have a list of portals with access details). Monto significantly speeds up the invoicing process, allows for efficient status tracking, and can even identify new Purchase Orders before an invoice is issued. They have a responsive support in case of any issues or questions. Review collected by and hosted on G2.com.

What do you dislike about Monto?

You cannot simply forward the invoice from other mail thread. You need to make sure you send the invoices to Monto with the same email template agreed during implementation or upload it directly to Monto portal. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Thank you for your review! We're pleased to hear that Monto has been beneficial for your AR team by saving time and centralizing portal issues. We appreciate your input on forwarding invoices and have worked to address this issue to ensure a smoother workflow. Your satisfaction is important to us, and we're grateful for your support.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"All customer portals in one location"
4/5
What do you like best about Monto?

Many of our customers require us to import their invoices into portals such as Coupa, Ariba, etc. This takes time to open each portal, upload the invoice against the right PO/contract etc. With Monto the invoices are emailed directly to their system, they are matched against the PO/contracts in the correct portal for the customers. When issues arise our rep is on top of the issues and works closely with us to complete the tasks. Review collected by and hosted on G2.com.

What do you dislike about Monto?

As the company continues to grow it looks like they are utilizing a lot of AI. While this can be a benefit it feels as though it has increased the number of tasks and the tasks are vague. There needs to be more detail in the tasks and perhaps screenshots from the actual portal to help with answering the tasks. Review collected by and hosted on G2.com.

Response from Gabriella Reiss of Monto
Edit edit

Thank you for sharing your experience with Monto! We're thrilled to hear that our platform has streamlined your invoicing process and that our team has been responsive to your needs. We aim to continuously improve our services to better assist you and our other customers. We appreciate your support.