Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Best Phone Vendor"
5/5
What do you like best about Monster VoIP?

We have uses three different providers before finding Monster Voip. We have not had any issues and they have been the best phone vendor so far. Their support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I wish they had a call transcription feature. The voicemail transcription is nice but call transcription would be even better. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"very helpful and fast turn around time"
4.5/5
What do you like best about Monster VoIP?

Call back quick - --------------------------- Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Not much. Happy with everything. Nothing Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great customer service"
5/5
What do you like best about Monster VoIP?

Monster VOIP tech team is so fast to respond. When we need something, it is instant. We get resolution very fast too, and if they're working on it, they continuously keep us updated on the status. We've been using them for a couple years now and they've only upgraded and got better. Have not run into major issues yet. It's bee a great relationship. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Not much to dislike, they are pretty on top of of their game. Review collected by and hosted on G2.com.

Jay B.
JB
Jay B.
Small-Business (50 or fewer emp.)
"Fast and User friendly"
4.5/5
What do you like best about Monster VoIP?

The connection is fast and we do not experience any lag like our previous VOIP, the customer service responses immediately to inquiries and concerns.Platform is easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

just a few bugs here and there with their Soft Phone but not to big to mention. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Not pleased."
3/5
What do you like best about Monster VoIP?

Liked the idea that Monster Voip would have been able to provide an online experience a multiple portals to provide convenient communication. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Technically, the first experience we had with Monster Voip was not a pleasant one as we lost internet and phones for about an hour which as a small business is not what you want out a phone provider. We therefore decided to go in another direction as the company was also not local to us. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Love Monster"
5/5
What do you like best about Monster VoIP?

The fact that they customize your system to exactly what you need and want. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I dislike change and am not very "techy" but have decided it was well worth it! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very easy"
4/5
What do you like best about Monster VoIP?

The ease of installation and configuration Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

The price of the service is slightly higher than others out there. Review collected by and hosted on G2.com.

MM
Mark M.
Small-Business (50 or fewer emp.)
"Professional Service, Helpful Customer Support, and Reasonable Pricing"
5/5
What do you like best about Monster VoIP?

MonsterVoip provided us great technical support and help in our switch from another VOIP provider Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

So far we do not have any negative comments in regards to Monster VOIP Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Easy and Reliable VOIP Service that any company can get up and running quickly."
5/5
What do you like best about Monster VoIP?

I like that the product is easy to use and very stable. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I haven't found anything yet that I don't like. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"No Problems"
4/5
What do you like best about Monster VoIP?

The service is reliable. Have never lost a call or had any connectivity issues. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

There is nothing about the service I have any issue with. Review collected by and hosted on G2.com.