Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"The mobile app seems to drop calls frequently"
3/5
What do you like best about Monster VoIP?

I like the ability of being able to be mobile in today's times as we have been sent home twice to work now and we can still have the office phone calls as usual Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Not a fan of having to use the web app with headphones due to my mobile app dropping calls more times than not Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Monster Voip works solid"
3.5/5
What do you like best about Monster VoIP?

Customer service is outstanding. Send an email and they'll respond. They even check on you periodically Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I did have to get some settings changed at one point but that got fixed. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great customer service"
5/5
What do you like best about Monster VoIP?

When we email MonsterVoip because of an issue, they get back to us right away and work diligently to correct the problem. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

We have had repeated problems with one or more of our phones and it's frustrating that it cannot be corrected once and for all but the time and effort given by MonsterVoip is appreciated. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Best Company Out There For Your Business Needs"
5/5
What do you like best about Monster VoIP?

Monster VoIP is reliable and excellent customer support. Very pleased with how efficient this company is and how easy they are to work with. Our business work is fast-paced and this system exceeds our expectations at its fullest. They provide numerous amount of services that's within budget and very productive from a business standpoint. The customer service is extremely helpful in setting up and/or navigating through features or products. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Everything is great. Haven't had any problems that I can identify with. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Monster VoIP?

reliable, fast to connect when answering phone calls Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

at this time there is nothing i dislike about monster voip Review collected by and hosted on G2.com.

Verified User in Farming
UF
Verified User in Farming
Small-Business (50 or fewer emp.)
"Monster Review"
3.5/5
What do you like best about Monster VoIP?

Call forwarding rules. Really easy to have the system forward calls to my cell Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

It's not necessarily a dislike but just a comment or suggestion - I don't really know when I am using my phone that it is through Monster Voip, so as far as the system, which works very well, I am not often reminded that it is Monster. Therfore, with referring it to someone else, I don't know if I would always remember that my company uses Monster Voip. Review collected by and hosted on G2.com.

EB
Eric B.
Small-Business (50 or fewer emp.)
"Overall it's been pretty good once they switched to their own app."
3.5/5
What do you like best about Monster VoIP?

It works well and I can make all the calls I need to Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

Voicemail is a pain to get to on the app. It's better to view online but i don't always have that capability. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User friendly"
5/5
What do you like best about Monster VoIP?

This app is super easy to use. Easy to transfer calls and listen to voicemails. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I do not see any downsides a this time.. Review collected by and hosted on G2.com.

Justin D.
JD
Justin D.
CEO
Small-Business (50 or fewer emp.)
"Best VoIP Service Provider in Los Angeles"
5/5
What do you like best about Monster VoIP?

They were very responsive, great pricing! Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

I have no complaints, they were fantastic all the way around! Review collected by and hosted on G2.com.

Yunova S.
YS
Yunova S.
Small-Business (50 or fewer emp.)
"Amazing Service & Easy to Use"
5/5
What do you like best about Monster VoIP?

I love everything about the Program.

Its super easy and convenient. Review collected by and hosted on G2.com.

What do you dislike about Monster VoIP?

No Comment everything is pretty straight forwrd with them. Review collected by and hosted on G2.com.