Sarah K.
SK
Sarah K.
Coordinator of CRM Services Undergraduate Admissions
Mid-Market (51-1000 emp.)
"Mongoose provides great service and outstanding texting product for higher education!"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

The ease of use, web-based interface and connection to CRM. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Hard to tell how many total contacts you have. Review collected by and hosted on G2.com.

Edwina R.
ER
Edwina R.
Director of Persistence & Student Success Coach
Mid-Market (51-1000 emp.)
"Opportunity for student outreach with Cadence"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

The ability to quickly connect with students Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Having to manually upload the information Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"User friendly, low code way to communicate with prospective students"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

That everyone on our team can easily use this tool. Even the newest members can begin using Mongoose Cadence within their first few days. Easy and effective for everyone. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

The one downside is you can only pull information from one report. I would prefer if you could import student information from multiple as some students are not captured on just one. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great for connecting with students"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Love being able to see when a coworker is responding to a message so a student is not double messaged and we can see who is having the conversation! Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

I wish there were desktop notifications. It would be great to see it pop up while I am not logged on! Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Tool for this Generation!"
4.5/5
What do you like best about Mongoose Conversation Intelligence Platform?

The simplicity and power of the tool. It was petty easy to learn and use. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Some of the fields from the SalesForce need to be added to customize to create more group text messages. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Mongoose Cadence is easy to use."
3/5
What do you like best about Mongoose Conversation Intelligence Platform?

Mongoose Cadence allows for me to connect with students from my laptop or on to go from their mobile app. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

The mobile app is not user-friendly. Often times I have to crash the app or switch between screens to view new messages. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great product, fantastic customer service"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

They are looking out for our best interest. The Mongoose team has helped us optimize our texting program to improve reach and efficiency Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

I haven't come across anything to dislike Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy to learn and easy to use!"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

I like how I'm able to use the app on my laptop and my smartphone! Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

I don't like how there's no webinars on how send mass text messages, but that could just be me. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Easy to use and effective!"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Mongoose allows me to remind my students of their SMART goals quickly and effectively Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

There is nothing about Mongoose that isn't thought out and easy to use Review collected by and hosted on G2.com.

Buz J.
BJ
Buz J.
Senior Program Mentor, COB Amazon ACC Team
Enterprise (> 1000 emp.)
"Great Business Resource Tool"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

The ability to mass text while maintaining an individualized format. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

When in a team contact number profile, all the extra messages designed for colleagues staying in the inbox. Review collected by and hosted on G2.com.