The essential feature of Mongoose is that it is user-friendly! You can instantly create your account and begin 2-way communication in real time in under 5 minutes! My primary use is scheduling reminders for the students that I work with. Students receive the text in real-time, and I can respond in real time. Mongoose is always listening to their customers and bringing new features. Review collected by and hosted on G2.com.

The app is a little glitchy at times. Otherwise, Mongoose is excellent. Review collected by and hosted on G2.com.

I like being able to create different segments and send texts to specific groups of people and track them as a campaign. Review collected by and hosted on G2.com.

At first, I was manually updating the files in Mongoose, but it is now automated through our IT department. I wish there was a way to change a person's phone number without having to redo the whole contact. Review collected by and hosted on G2.com.

I like being able to connect with the students each day I reach out to them. I like that I can build a relationship and with people and help them through the process. Review collected by and hosted on G2.com.

The thing that can be a challenge is when students reach out to you in the evening, after hours and want a response in real-time, which does not happen. This can cause a disconnect. Review collected by and hosted on G2.com.

I use Mongoose to communicate securely with my students all over the country. Once their contact is entered, it is very easy to search them by name and send a message. I am able to keep a tab open on my computer to continously check my group inbox with ease. Review collected by and hosted on G2.com.

I do not like having a group inbox and seeing all the messages sent to my team members. I believe it makes the program less secure and may violate some privacy issues from our students if they choose to send a personalized message Review collected by and hosted on G2.com.

The integration with our Salesforce implementation has been helpful. It has the basic features you would expect from a text platform - scheduled send, tracking campaigns, etc. Review collected by and hosted on G2.com.

I wish there was a way to integrate this product with our existing phone numbers, rather than having numbers specifically for text. This issue may be specific to our organization. Review collected by and hosted on G2.com.

Mongoose Cadence is such a user-friendly tool. This tool allows our counselors to easily communicate with their students while also syncing seamlessly with our CRM. Review collected by and hosted on G2.com.

My only downside is how segments now populate as individual messages in the Inbox, moving all of the current conversations to the bottom. This is very nit-picky but is also the only downside I have found. Review collected by and hosted on G2.com.

I like the ease of using mongoose. It is easy to review past conversations and the dates and times of text are right there to verify. I like the ease of adding students numbers and mailing out mass text for events. Review collected by and hosted on G2.com.

I haven't come across a downside. sometimes I wish it was easier to edit a phone number. Review collected by and hosted on G2.com.

Mongoose Cadence is very user-friendly. I am responsible for updating the database once a week, and I find it very easy to do. I also like that it allows you to check phone numbers to be sure they are not landlines. Review collected by and hosted on G2.com.

My dislikes have nothing to do with Mongoose Cadence itself. It is more the process in which I have to pull information from my Student Information System. Review collected by and hosted on G2.com.

This is so helpful in reaching a wide number of people in a timely way this product rocks and should be use by any company hoping to send out mass texts or other sorts of outrach Review collected by and hosted on G2.com.

Sometimes it can be hard to see a notification when you receive a message back it would be nice to have an app version Review collected by and hosted on G2.com.

I absolutely love that I can still easily connect with withdrawn students to determine why they withdrew, and in some cases assist them in returning to MU. This is a great tool to keep communication current and brief. Review collected by and hosted on G2.com.

The same thing that I like about it, sometimes I have to be too brief in my message. Perhaps you could increase the amount of characters per message by a few. Review collected by and hosted on G2.com.