Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Course Instructor"
4/5
What do you like best about Mongoose Conversation Intelligence Platform?

Mass/Bulk Texts and scheduled sending texts Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Multiple people see the texts that I send. Review collected by and hosted on G2.com.

Response from Lexi Croisdale of Mongoose Conversation...
Edit edit

Thank you for your review! We're happy to hear you like sending mass texts at once in our easy to use platform. We hope communications at your institution continue to go well with Cadence!

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Hard to make simple changes like changing a number under a contact"
3.5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Great way to stay in touch with students Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

When access is limited can't make edits. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Mongoose"
4.5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Mongoose allows me to add graphics and photos to my text messages. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Mongoose limits the number of characters in a text message. Makes it hard to use. Review collected by and hosted on G2.com.

JS
Jarret S.
Director of Admissions
Small-Business (50 or fewer emp.)
"My team has worked with Mongoose for the past 6 years."
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Mongoose was very user-friendly and allowed for personalized communications on an individual level and a more global level. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

I loved this product and the only reason why left was the implementation of a more wholistic CRM> Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great experience!"
3.5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Getting in touch with students quickly, eliciting quick responses. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Sometiems the interface feels a bit clunky Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Clunky, slow, complicated"
0.5/5
What do you like best about Mongoose Conversation Intelligence Platform?

I like that integrations are available, but integrity is spotty at best Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Clunky, confusing. It doesn't make sense that you can't see conversations without searching for them Review collected by and hosted on G2.com.

Kelvin S.
KS
Kelvin S.
Regional Director
Mid-Market (51-1000 emp.)
"Better than Email! Cadence makes it easy to connect with everyone who has a phone. (Everyone)"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Personalization and Campaigns. The Support is great too. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

I forget to turn off the notifications on the app. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Mongoose is a great system to easily text students."
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

The ease of use and connection with our CRM to track data and respond/send messages on the fly. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

The connection between Mongoose and the Slate CRM could be better. It is only able to automatically push data between the systems once a day. Whereas our previous CRM was able to push text updates back and forth multiple times per day. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great option for online texting"
4/5
What do you like best about Mongoose Conversation Intelligence Platform?

We use group email boxes which allows for others to cover for us when we are out. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Would love to be able to sort my contacts better. Review collected by and hosted on G2.com.

Tara B.
TB
Tara B.
CCR Compliance and Assessment Coordinator
Mid-Market (51-1000 emp.)
"Cadence Great Student Retention"
5/5
What do you like best about Mongoose Conversation Intelligence Platform?

Cadence has been a lifesaver for communication with our students. They respond quickly, we can set up smart texts with replies. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mongoose Conversation Intelligence Platform?

Nothing so far, we have used it 2 years. Review collected by and hosted on G2.com.