--- title: monday CRM Reviews meta\_title: 'monday CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1515 reviews by the users' company size, role or industry to find out how monday CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1515 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # monday CRM Reviews & Product Details Visit Website The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations * * * Product Website monday CRM Seller [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) Discussions [monday CRM Community](https://www.g2.com/products/monday-crm/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Traditional) Solution Type All-in-One Overview by Sapphire Pearl Stein Show More ## Pricing Pricing provided by monday CRM. ### Basic $12.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-crm/pricing) ## monday CRM Integrations (81) What do users say about integrations? 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What I like about mondayCRM is how easy it is to customize around our unique workflows. We’re not boxed into traditional layouts or rigid pipelines, so we can set things up in a way that actually fits how we work. Review collected by and hosted on G2.com. What do you dislike about monday CRM? -It’s difficult to connect updates across different items. For example, if I post an update for Contact A and Contact B from the same Company X, both updates should roll up into Company X’s updates section. -The Emails and Activities area is also very restrictive: we can’t add comments, and we can’t link activities across different items. -Finally, the workload graph isn’t intuitive enough. - No solution for language barrier in the system Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? Tracking tasks’ progress in one shared board makes it much easier to get a clear overview of all planned and completed activities across different projects. I also like the Updates feature, since it keeps a single history record for all client engagement activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/5/2026 "Easy-to-Use CRM with Plenty of Integrations and Fair Pricing" 4/5 What do you like best about monday CRM? Ease of use: it’s not overly complicated like a lot of other CRMs on the market. There are heaps of integrations available, which makes it easier to streamline processes and keep things running smoothly. Unlike other CRMs, they aren’t trying to increase your subscription fees every time you click on a feature. Review collected by and hosted on G2.com. What do you dislike about monday CRM? There isn’t really anything that stands out as a dislike. To be fair, I haven’t had the time to spend exploring potential features or looking for fixes for things we don’t currently have in place. That said, some of the templates for items like invoices and quotes feel quite basic. I know there are integrations, so there’s probably a solution there that I’m just not using yet, but it would still be great if the standard built-in templates looked more professional and covered the basic essentials out of the box. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? The visuals are fantastic. Tracking our monthly sales is essential for us, and it’s just as important to have clear visibility into what’s in our pipeline. We also appreciate being able to see what we’ve lost and the reasons behind it. The way the platform seamlessly links clients to companies when it recognises domains/emails is great, too. Before using Monday.com, we struggled to capture all of this easily because our previous CRM made reporting incredibly difficult. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Manohar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manohar D.") MD Manohar D. SEO Analyst Information Technology and Services Mid-Market (51-1000 emp.) 8/3/2026 "Intuitive, Visual Pipeline with Powerful Customization and Automation" 4.5/5 What do you like best about monday CRM? The intuitive interface and visual pipeline make it easy to track leads and deals, and the automations take care of follow-ups and status updates so I don’t have to. It’s also highly customizable, which allows us to tailor our workflows to match exactly how our team operates. Review collected by and hosted on G2.com. What do you dislike about monday CRM? The pricing is frustrating—many essential features, like advanced reporting and automations, are locked behind higher-tier plans, which gets expensive fast. On top of that, the reporting doesn’t have the depth you’d expect from more traditional CRMs, and customer support can sometimes feel slow and unhelpful. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? monday CRM solves scattered, inconsistent customer data and manual admin work by centralizing everything in one place with AI automation. It’s saved our team hours on prospecting and reporting, improved data quality, and given us real-time visibility so we can forecast with confidence. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic Review from User Profile ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Mid-Market (51-1000 emp.) 7/29/2026 "Highly Visual, Customizable monday CRM That Fits Sales Workflow" 5/5 What do you like best about monday CRM? What stands out most is how visual and customizable the platform is. Unlike a lot of CRMs that force you into a rigid structure, monday CRM lets us build pipelines and workflows that actually match how our sales process works, rather than the other way around. The board-based, colour-coded view makes it easy to see at a glance where every deal or lead sits, which has made team check-ins and forecasting much faster. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Honestly, no major complaints at this stage — it's been meeting our needs well. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? Before using monday CRM, our lead and customer information was scattered across spreadsheets, emails, and individual team members' notes, which made it hard to get a clear, up-to-date picture of where things stood. It also meant leads sometimes fell through the cracks simply due to lack of visibility or follow-up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lisa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa B.") LB Lisa B. Operations Manager Small-Business (50 or fewer emp.) 7/15/2026 "Easy Board-Based Sales Funnel Management with Great Zapier Integration and Value" 4.5/5 What do you like best about monday CRM? Easy to navigate and create different boards for different stages of our sales funnel, allowing us to link boards as well making information easy to find. It also integrates easily with Zapier to capture our leads more efficiently and compared to other CRMS I've used it's super competitive on price and value for money. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Would be handy to have a way to create a contact automatically from a board to store their email and phone number. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? Monday CRM helps us keep all of our client files in the one location. Follow along on the customer journey and notify users when they have a task to complete Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 7/2/2026 "Monday CRM: A Simple, Low-Cost Way to Track and Customize Your Sales Pipeline" 4/5 What do you like best about monday CRM? Monday CRM is a good starting point because it gives us a simple, low-cost way to start organizing sales without overcomplicating things. Instead of jumping into a big expensive CRM right away, we can bootstrap the process, build the structure we need, and improve it as we go. For sales, the biggest value is that it lets us actually track what is happening. We can see who we contacted, what stage they are in, when to follow up, what deals are active, and where opportunities are getting stuck. That gives us data instead of guessing. It is also easy to customize. We can build boards around our exact sales process: new leads, contacted, follow-up needed, proposal sent, won, lost, or revisit later. That makes it practical for day-to-day use, especially when we are still building out the sales system. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Monday is great as a starter CRM, but it can get messy if everyone doesn’t use it the same way. Because it’s so customizable, you need discipline with stages, notes, follow-ups, and data entry, or the board can become cluttered fast. It also isn’t as advanced as a full sales CRM like HubSpot or Salesforce. Some things like deep reporting, email tracking, contact history, automation, and forecasting may not be as smooth unless you build them out properly. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? Monday CRM is helping solve the problem of having sales activity spread out across notes, emails, spreadsheets, and memory. Before using it, it was harder to clearly track who was contacted, what stage each lead was in, who needed a follow-up, and what opportunities were actually moving forward. Now, we can keep leads, follow-ups, proposals, and deal stages in one place. It gives us a simple sales pipeline where we can see what is active, what needs attention, and where deals are getting stuck. That makes the sales process much more organized and easier to manage day to day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bilawal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bilawal B.") BB Bilawal B. Small-Business (50 or fewer emp.) 7/2/2026 "Efficient and User-Friendly with Minor Performance Challenges" 4.5/5 What do you like best about monday CRM? I like using monday CRM because it keeps everything in one place, making it easier for team members from different departments to see relevant information without having to go through multiple sources. This really helps to reduce the duplication of work, so when an accountant needs information from a sales rep, it's already there. The user-friendly interface is a big plus, as it's easy to navigate and makes understanding the workflow of the software simple. I find the interface clean and clear, making it easy on the eyes and easy to locate the information required. The initial setup of monday CRM was very easy and simple, which was a relief. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Sometimes the CRM feels slow and clogged. It takes time to load the information, and there's a delay between the keystroke and the action happening, especially when switching between different information frequently. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I use monday CRM to track installations and paperwork. It centralizes information, reducing duplication and easing interdepartmental flow. The user-friendly interface simplifies navigation, making it easier to find required information. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Myrna Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Myrna Z.") MZ Myrna Z. adm de sistemas Small-Business (50 or fewer emp.) 7/20/2026 "Intuitive Integration and Excellent Automated Responses" 5/5 What do you like best about monday CRM? I love the intuitive way of generating boards in monday CRM and its integration with other platforms. I find it really useful how email information automatically arrives on a board, which allows for concentrating information and not losing track. Additionally, the automated responses to clients and prospects using AI are very good. The initial setup of monday CRM was also quite simple. Review collected by and hosted on G2.com. What do you dislike about monday CRM? I only have the issue that to automate my emails they must be from Microsoft or Google, and if I have my own mail server, I cannot integrate them into the automations. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I use Monday CRM to track sales and administrative tasks. It helps me handle customer requests in an orderly manner and track payments. Email information is automatically consolidated into boards and automated responses are generated, which is very good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated AA Adedeji A. Chief Executive Officer Small-Business (50 or fewer emp.) 8/10/2026 "A Single Source of Truth That Streamlines Our Sales Process Without Chasing My Team" 4/5 What do you like best about monday CRM? With monday CRM, I don't have to open spreadsheet and ask for updates because it has a single source of truth. The board view makes it easy to track every property from "New lead" all the way to "Closed" without micromanaging. I would recommend monday CRM to a CEO or Sales Leader which ease up your work and match your actual sales process. Give it 2weeks and you'll wounder how you operated without that live dashboard view. Review collected by and hosted on G2.com. What do you dislike about monday CRM? We had to map our real estate process into boards first, but once it is done adoption is easy with clean interface. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I spend less time chasing updates and more time on strategy and closing high- value deals. Our teams respond faster to clients because everything is in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Tim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim W.") TW Tim W. Programmatic Media Buyer Small-Business (50 or fewer emp.) 7/9/2026 "Highly Customizable Workspaces With Seamless Slack Notifications" 5/5 What do you like best about monday CRM? What I like most of Monday is the customizability. I am able to create a customer work place that fits my daily needs that differ from much of my team's. This help me organize relevant assignments and quickly review any updates. The integration with Slack has also been a great way to streamline notifications so we don't miss a thing. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Pricing is a bit higher than other CRM's, but it is worth it if your team needs better orginization. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? The biggest thing Monday CRM is solving is creating an easy to understand work space where we can have the AI help optimize the layout. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about monday CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about monday CRM ](https://www.g2.com/products/monday-crm/discussions/new) A8 aff2eea9004445fd0888fbb456740065d17853fd 806f1939b2c604db133d0794007b002935a15159 • Last activity 5 months ago Can I use Monday.com to set-up an online application or a questionnaire for my external clients? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) ![Bhoomika P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhoomika P.") BP Bhoomika Pawar • Last activity 8 months ago test - monday 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/test-monday) [ View all Discussions ](https://www.g2.com/products/monday-crm/discuss) ## Pricing Options Pricing provided by monday CRM. ### Basic $12.00 Per Month ### Standard $17.00 Per Month ### Pro $28.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-crm/pricing) monday CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-monday-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-monday-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,947) [ Compare Now ](https://www.g2.com/compare/zoho-crm-vs-monday-crm) ##### ##### monday CRM Features Platform Customization Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Partner Relationship Mgmt. 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Marketing Automation Email Marketing Lead Management Customer Support Case Management [ View More Features ](https://www.g2.com/products/monday-crm/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,106) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/monday-crm/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) ##### Explore More [Most reliable CMMS tool for industrial operations](https://www.g2.com/discussions/cmms-what-s-the-most-reliable-cmms-tool-for-industrial-operations)[What's the best provider data management software for healthcare systems managing multi-state provider networks?](https://www.g2.com/discussions/what-s-the-best-provider-data-management-software-for-healthcare-systems-managing-multi-state-provider-networks)[What is the best recruitment platform for specialized job roles?](https://www.g2.com/discussions/what-is-the-best-recruitment-platform-for-specialized-job-roles) [Which enterprise content delivery network (eCDN) tools are proven to achieve ultra-low latency globally for real-time streaming?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-tools-are-proven-to-achieve-ultra-low-latency-globally-for-real-time-streaming)[What cloud directory services work best for replacing Active Directory and LDAP in a hybrid environment where some workloads are still on-premise?](https://www.g2.com/discussions/what-cloud-directory-services-work-best-for-replacing-active-directory-and-ldap-in-a-hybrid-environment-where-some-workloads-are-still-on-premise)[Pros and Cons Details](https://www.g2.com/products/monday-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)