I find monday Work Management really useful for tracking agent performance, including how often tasks are addressed or escalated. It helps us know how team members are performing, whether they are doing well or if they're close to termination. We also keep track of login data, including credentials, start dates, and termination dates, literally housing our entire workstation data. We use it to manage everything about agents, making it an essential tool for us. Setting up boards, items, and sub-items is pretty easy, and despite the initial workload of transitioning to a unified platform, monday Work Management simplifies this process, making it manageable. Review collected by and hosted on G2.com.

Sometimes when I try to send an email with a link to post into monday Work Management, it just never posts. So, I have to copy and paste the email into Monday or grab a screenshot to have the time stamp. But that's the only real issue I can think of. Review collected by and hosted on G2.com.

What I like most about monday Work Management is how it centralizes information and improves execution across teams.

In complex environments like real estate development, there are many moving pieces—construction progress, financing, leasing, and compliance. monday allows us to track all these workflows in one place, which reduces miscommunication and helps prioritize tasks more effectively.

I also appreciate the ability to create customized dashboards for different stakeholders. For example, management can focus on high-level KPIs, while operational teams track detailed tasks. That level of clarity really helps drive accountability and faster decision-making. Review collected by and hosted on G2.com.

One limitation I’ve noticed with monday.com Work Management is that while it’s very flexible, it can sometimes become overly complex as workflows scale.

As more boards, automations, and integrations are added, it can be challenging to maintain consistency and clarity across teams. Without strong governance or standardized structures, different teams may end up using the platform in very different ways.

That said, I think this is more of a process challenge than a platform issue. With clear internal guidelines and thoughtful setup, this can be managed effectively. Review collected by and hosted on G2.com.

Monday.com has given us visibility throughout our shop on the status of orders... Given the amount of growth weve seen im not sure how we would have managed without the organization and process this cloud based software has given us. Review collected by and hosted on G2.com.

Given the fact that monday.com is allways expanding its features and capabilities , which is exiting as it gives you more posibilities , this also creates alot of unexpected changes and can from time to time create a lot of work to find ways to fix or update our processes since we depend alot on the export spreadsheets from monday.com Review collected by and hosted on G2.com.

I like the ability to create and copy boards in Monday Work Management. It eliminates setup time and redundancy by allowing me to easily copy board structures I like to use. This helps maintain standardization of formats and functionality across different boards. I also like that I can easily manage user access on a board-by-board basis and easily add automations--which really streamline my workflow. Monday Work Management has been great for collaborative work and is very intuitive. The ability to have a Gantt Chart view is also important in our business. Initially setting up my first board was easy and I could customize it quickly. Overall, I'm a big fan. Review collected by and hosted on G2.com.

If I could wave my magic wand, I would create a section within the "My Work" view that shows "tomorrows" task separate from the rest of the week's task. Review collected by and hosted on G2.com.

I find monday Work Management easy to use, and I appreciate the automations. I like that I can color code things, which is important for me because my brain works in colors, so it helps me tell at a glance what I need to work on. The direct communication feature saves me time, allowing me to send messages without manually typing an email. These features not only keep me organized but also reduce manual work, saving me time and making it more likely to keep track of project details without dropping the ball. The initial setup was very easy and intuitive, and overall, I find it to be a very useful tool. Review collected by and hosted on G2.com.

Sharing information with people who aren't already familiar with the platform or using monday Work Management can be frustrating. Team members who don't already have a monday Work Management account or external stakeholders, like third-party collaborators, can't really be brought into my monday.com environment. This means those communications have to stay through email or other means, and I then have to manually transcribe them into monday Work Management to keep track on my end. There may be a workaround for this, but I am not aware of one yet. Review collected by and hosted on G2.com.

I think it's such a vast, helpful tool. Once you look try the different tools, filters, views, etc. you really can make tracking/implementing/trafficking/organizing so easy. Review collected by and hosted on G2.com.

I think there are still some kinks to work out, specifically with the AI recommendations. I asked it to provide a simple formula to auto-move things into a specific group, based on a column change of a formula, and AI recommended a specific automation, and when I went to add that automation, I keep getting an error message. And when I try to make it manually, it doesn't work. Review collected by and hosted on G2.com.

I find monday Work Management incredibly user-friendly and customizable, which is a huge help for organizing our social media content calendar with many moving parts. The platform allows us to include details like item names, links, and captions, making it much easier to keep everything on track in one place without visiting multiple platforms. The setup was pretty straightforward too, as our project manager and monday reps guided us through the process. Thanks to its robustness and ease, I'd definitely recommend it to others. Review collected by and hosted on G2.com.

It's not easy to copy and paste on a Monday doc for some reason. When we're out in the field, we have to copy everything to our phone notes before posting what we need, which is kind of inconvenient. Review collected by and hosted on G2.com.

Monday is really easy to use. I also love how simple it is to build and customize it to fit my needs—it’s both impressive and straightforward. Review collected by and hosted on G2.com.

Integrations are probably the main area where I’d recommend some improvement. Our company uses Monday as a job life cycle tracking system, and it would be really helpful if it integrated with our CRM, Ring Central, and Outlook calendars. While there are some bits and pieces that do work out for us, it would be so much better if it were a complete system. Review collected by and hosted on G2.com.

I liked how easy it was to set up categories, dates, qualifiers, etc.; I also appreciated the colors that we can choose from for ease of access. Review collected by and hosted on G2.com.

It was hard to control the toggle...as in, I may just want to scroll just a tad bit to go to the next category or space, and it goes all the way to the following category. Review collected by and hosted on G2.com.

It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lot of time. Review collected by and hosted on G2.com.

That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have admin rights limits me a lot. Review collected by and hosted on G2.com.