Skyler C.
SC
Skyler C.
PMO Administrator
Mid-Market (51-1000 emp.)
"Extremely good work management tool"
5/5
What do you like best about monday AI Work Platform?

It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have admin rights limits me a lot. Review collected by and hosted on G2.com.

Carlos M.
CM
Carlos M.
Executive Operations Assistant
Small-Business (50 or fewer emp.)
"User-Friendly Task Tracking With Top-Notch Performance and Great Pricing"
5/5
What do you like best about monday AI Work Platform?

Having the possibility of tracking tasks, projects and pending stuff we need to keep track of in our company.

UI is very user-friendly and anybody can jump in and learn the essentials in a short amount of time, saving adoption times during onboarding process for all new users.

AI helper can make some mistakes but I believe it's still coniderably dependable and helped me a lot for specific migration tasks between workspaces.

Performance is top-notch, any decent internet connection will work with the solution.

I have not tried the integrations yet, but I did browse a bit, they seem very well-thought-out and easy to set up, I will most likely start using the Gmail ones to make sure emails can be converted into tasks for easier tracking.

Pricing is one of the best in the market, I tell this both as a former seller for Monday and a current user, it's simply that good. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

AI helper needs a bit more work on, I had to write very specific prompts for him to actually get a full scope.

Nevertheless, it works, it did get the job done. Review collected by and hosted on G2.com.

Diego G.
DG
Diego G.
Líder de Proyecto IT y Referente Técnico
Mid-Market (51-1000 emp.)
"The Perfect Single Source of Truth for Technical Deployments"
4.5/5
What do you like best about monday AI Work Platform?

Overall, my experience with monday.com has been highly positive and transformative for our workflow. The UI/UX is exceptionally intuitive, which significantly streamlined our Onboarding process for both technical and field teams.

From a strategic perspective, the platform delivers a strong ROI; its Performance remains stable even under the heavy data load of a large-scale rollout. We have also started leveraging AI / Intelligence features to summarize updates and predict project bottlenecks, which adds a layer of proactive management.

The seamless Integrations with our existing tech stack have turned the platform into our centralized 'single source of truth.' Combined with highly responsive Support, the platform has allowed us to manage complex phases with greater precision and minimal administrative overhead, justifying the Pricing through clear operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

As the project scales, managing navigation and dependencies across multiple boards and workspaces can become slightly cluttered. While the 'Search Everything' tool is useful, a more streamlined way to visualize and manage cross-board dependencies would be a significant improvement. When handling a high volume of active boards, the interface can feel a bit overwhelmed. Maybe because i have a PRO licence, not buisness license Review collected by and hosted on G2.com.

Jorge R.
JR
Jorge R.
DISPATCHER
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful Organization and Customization, but Overwhelming for Novices"
4/5
What do you like best about monday AI Work Platform?

I like that monday Work Management is organized and has many options. The ability to customize in depth is something I value a lot, as I can choose the columns and statuses for better organization. I also appreciate how it allows me to set deadlines and see the status of each project directly on the boards, which makes tracking easier without needing to click on the project. The tool transforms a vast amount of data into a single organized point, like an interactive and easy-to-use Excel. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I think that so many shades of colors, options, and fonts can be overwhelming for a new user. They would have to learn slowly because there are not few options. Although it's a good sign, from scratch it feels frustrating not to be able to handle it well because having so much is overwhelming. Moreover, the initial setup was not easy, many options delay learning, but once understood, one can organize the data better. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Keeps My Workday on Track—Organized, Focused, and Easy to Use"
5/5
What do you like best about monday AI Work Platform?

It helps me keep my day on track. Without Monday.com, I wouldn’t always know the status of my day-to-day tasks, and it’s where I start and end my workday. It keeps me focused, on task, and organized. There are so many helpful features, yet it’s still an easy platform to learn and use. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The only downside I can think of is that I’m not using Monday.com to its fullest. It feels like there are so many other things I could automate or incorporate to help me run more efficiently, and I’m probably missing a lot of what it can do. I just wish there were an easy way to dive into Monday.com and really learn its true potential. Also, I wish it could send texts, not just emails and notifications. Review collected by and hosted on G2.com.

idan p.
IP
idan p.
Director of New Shiny Things
Small-Business (50 or fewer emp.)
"A Game Changer for Daily Work Management"
5/5
What do you like best about monday AI Work Platform?

I love how intuitive and visually organized Monday.com is. It makes it so easy to manage all my projects in one place, track progress at a glance, and collaborate with my team without endless emails or confusion. The customizable boards and automations save me time every single day, and I actually enjoy checking in because it keeps me focused and productive Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sometimes the wide range of features can feel overwhelming at first, but once you get used to it, everything flows smoothly Review collected by and hosted on G2.com.

PR
Paschalis R.
Cloud Engineer
Small-Business (50 or fewer emp.)
"Versatile, Easy-to-Use Cross-Department Task Management in TTD"
5/5
What do you like best about monday AI Work Platform?

For me, the best feature is cross-departmental activity management, which lets different teams work within TTD. It has greatly simplified the work for my entire team. The platform is incredibly versatile and easy to use across multiple platforms and tabs at the same time, and it handles our daily tasks smoothly. Another favorite feature of mine is the ability to update task progress, which makes it easier to stay aligned on what’s moving forward. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

This platform helps me set clear expectations for my team. Since we started using it, we’ve been able to complete tasks on time and without any issues, which has made our day-to-day work feel more organized and predictable. Review collected by and hosted on G2.com.

Erica N.
EN
Erica N.
Quality Specialist
Small-Business (50 or fewer emp.)
"Centralized, Intuitive Platform That Streamlines Work with Automation and AI"
4/5
What do you like best about monday AI Work Platform?

What I like best about monday AI Work Platform is how it centralizes projects, tasks, and team communication in one place while reducing manual work through automation and AI features. The customizable boards make it easy to tailor workflows to different teams, and the dashboards provide clear visibility into project progress and deadlines. The platform is intuitive, improves collaboration, and helps keep everyone aligned, making it easier to manage priorities and stay on track. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

One downside is that some of the more advanced features and automations have a learning curve, especially for new users. As workflows become more complex, setting up dashboards, permissions, and integrations can take time. Additionally, some useful features are only available on higher-tier plans, which may be limiting for smaller teams. Overall, these are minor drawbacks compared to the platform's flexibility and overall value. Review collected by and hosted on G2.com.

Felicia G.
FG
Felicia G.
Operations Manager
Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Smooth, Scalable Lead Tracking That Keeps the Whole Sales Team Aligned"
4.5/5
What do you like best about monday AI Work Platform?

The whole sales team can keep track of their prospects and leads in one place. I can check in and see in real time what they are doing. Notes can be left on each prospect. Automations can be created to update follow up dates. Navigating monday Work Management is smooth and easy. I am able to make boards private or share them across the entire team. It seems to handle a heavy workload just fine. Right now we have over 3000 prospects/leads in it and it has not slowed down at all. It has improved our workflow because sales reps can easily track where they were the day before and see what they need to follow up on. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I dislike that I can take some features away from users, but not all features. I would like to be able to make it to where not just anybody can change the name of the sales rep on the leads. Review collected by and hosted on G2.com.

Megan F.
MF
Megan F.
Business Optimisation Coach & Director TAN Sydney Region
Small-Business (50 or fewer emp.)
"Intuitive, Customizable, and Perfect for Solo Entrepreneurs and Small Business Owners"
5/5
What do you like best about monday AI Work Platform?

I really like monday Work Management because it's simple to use and very intuitive. I appreciate how easily customizable it is to fit the way I like to work. Plus, I enjoy its colorful and pretty design, which makes managing projects more enjoyable. It helps me stay organized, saves me time, and reduces my stress. As a business coach, it enables me to provide value-added service to my clients by helping them organize their projects and tasks and keeping them accountable. It's also been very easy to set up, and I prefer it over other project management tools like Jira and Asana. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I'm only just discovering the features where you can record the time that you spend on tasks. I think one of the areas to enhance, is if you could plug your Zoom meeting summaries straight into monday Work Management and have them automatically populate as actions in a particular board. Review collected by and hosted on G2.com.