Dan L.
DL
Dan L.
Partner & CFO
Small-Business (50 or fewer emp.)
"Intuitive and Collaborative Project Management"
5/5
What do you like best about monday AI Work Platform?

I like the ability to create and copy boards in Monday Work Management. It eliminates setup time and redundancy by allowing me to easily copy board structures I like to use. This helps maintain standardization of formats and functionality across different boards. I also like that I can easily manage user access on a board-by-board basis and easily add automations--which really streamline my workflow. Monday Work Management has been great for collaborative work and is very intuitive. The ability to have a Gantt Chart view is also important in our business. Initially setting up my first board was easy and I could customize it quickly. Overall, I'm a big fan. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

If I could wave my magic wand, I would create a section within the "My Work" view that shows "tomorrows" task separate from the rest of the week's task. Review collected by and hosted on G2.com.

Joylyn O.
JO
Joylyn O.
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Intuitive and Time-Saving. External Collaboration Needs Improvement"
5/5
What do you like best about monday AI Work Platform?

I find monday Work Management easy to use, and I appreciate the automations. I like that I can color code things, which is important for me because my brain works in colors, so it helps me tell at a glance what I need to work on. The direct communication feature saves me time, allowing me to send messages without manually typing an email. These features not only keep me organized but also reduce manual work, saving me time and making it more likely to keep track of project details without dropping the ball. The initial setup was very easy and intuitive, and overall, I find it to be a very useful tool. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sharing information with people who aren't already familiar with the platform or using monday Work Management can be frustrating. Team members who don't already have a monday Work Management account or external stakeholders, like third-party collaborators, can't really be brought into my monday.com environment. This means those communications have to stay through email or other means, and I then have to manually transcribe them into monday Work Management to keep track on my end. There may be a workaround for this, but I am not aware of one yet. Review collected by and hosted on G2.com.

Melissa Q.
MQ
Melissa Q.
Senior Media Specialist
Enterprise (> 1000 emp.)
"A Vast, Helpful Tool That Makes Tracking and Organizing Easy"
5/5
What do you like best about monday AI Work Platform?

I think it's such a vast, helpful tool. Once you look try the different tools, filters, views, etc. you really can make tracking/implementing/trafficking/organizing so easy. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I think there are still some kinks to work out, specifically with the AI recommendations. I asked it to provide a simple formula to auto-move things into a specific group, based on a column change of a formula, and AI recommended a specific automation, and when I went to add that automation, I keep getting an error message. And when I try to make it manually, it doesn't work. Review collected by and hosted on G2.com.

Josselyn P.
JP
Josselyn P.
Social Media Editor
Mid-Market (51-1000 emp.)
"Customizable and Efficient Content Management Tool"
5/5
What do you like best about monday AI Work Platform?

I find monday Work Management incredibly user-friendly and customizable, which is a huge help for organizing our social media content calendar with many moving parts. The platform allows us to include details like item names, links, and captions, making it much easier to keep everything on track in one place without visiting multiple platforms. The setup was pretty straightforward too, as our project manager and monday reps guided us through the process. Thanks to its robustness and ease, I'd definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It's not easy to copy and paste on a Monday doc for some reason. When we're out in the field, we have to copy everything to our phone notes before posting what we need, which is kind of inconvenient. Review collected by and hosted on G2.com.

CB
Christina B.
Project Coordinator
Small-Business (50 or fewer emp.)
"Easy to Use and Highly Customizable for Job Lifecycle Tracking"
4.5/5
What do you like best about monday AI Work Platform?

Monday is really easy to use. I also love how simple it is to build and customize it to fit my needs—it’s both impressive and straightforward. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Integrations are probably the main area where I’d recommend some improvement. Our company uses Monday as a job life cycle tracking system, and it would be really helpful if it integrated with our CRM, Ring Central, and Outlook calendars. While there are some bits and pieces that do work out for us, it would be so much better if it were a complete system. Review collected by and hosted on G2.com.

DC
Dean C.
Administrator
Small-Business (50 or fewer emp.)
"Easy Category Setup with Helpful Color Customization"
4/5
What do you like best about monday AI Work Platform?

I liked how easy it was to set up categories, dates, qualifiers, etc.; I also appreciated the colors that we can choose from for ease of access. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It was hard to control the toggle...as in, I may just want to scroll just a tad bit to go to the next category or space, and it goes all the way to the following category. Review collected by and hosted on G2.com.

Skyler C.
SC
Skyler C.
PMO Administrator
Mid-Market (51-1000 emp.)
"Extremely good work management tool"
5/5
What do you like best about monday AI Work Platform?

It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have admin rights limits me a lot. Review collected by and hosted on G2.com.

Carlos M.
CM
Carlos M.
Executive Operations Assistant
Small-Business (50 or fewer emp.)
"User-Friendly Task Tracking With Top-Notch Performance and Great Pricing"
5/5
What do you like best about monday AI Work Platform?

Having the possibility of tracking tasks, projects and pending stuff we need to keep track of in our company.

UI is very user-friendly and anybody can jump in and learn the essentials in a short amount of time, saving adoption times during onboarding process for all new users.

AI helper can make some mistakes but I believe it's still coniderably dependable and helped me a lot for specific migration tasks between workspaces.

Performance is top-notch, any decent internet connection will work with the solution.

I have not tried the integrations yet, but I did browse a bit, they seem very well-thought-out and easy to set up, I will most likely start using the Gmail ones to make sure emails can be converted into tasks for easier tracking.

Pricing is one of the best in the market, I tell this both as a former seller for Monday and a current user, it's simply that good. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

AI helper needs a bit more work on, I had to write very specific prompts for him to actually get a full scope.

Nevertheless, it works, it did get the job done. Review collected by and hosted on G2.com.

Diego G.
DG
Diego G.
Líder de Proyecto IT y Referente Técnico
Mid-Market (51-1000 emp.)
"The Perfect Single Source of Truth for Technical Deployments"
4.5/5
What do you like best about monday AI Work Platform?

Overall, my experience with monday.com has been highly positive and transformative for our workflow. The UI/UX is exceptionally intuitive, which significantly streamlined our Onboarding process for both technical and field teams.

From a strategic perspective, the platform delivers a strong ROI; its Performance remains stable even under the heavy data load of a large-scale rollout. We have also started leveraging AI / Intelligence features to summarize updates and predict project bottlenecks, which adds a layer of proactive management.

The seamless Integrations with our existing tech stack have turned the platform into our centralized 'single source of truth.' Combined with highly responsive Support, the platform has allowed us to manage complex phases with greater precision and minimal administrative overhead, justifying the Pricing through clear operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

As the project scales, managing navigation and dependencies across multiple boards and workspaces can become slightly cluttered. While the 'Search Everything' tool is useful, a more streamlined way to visualize and manage cross-board dependencies would be a significant improvement. When handling a high volume of active boards, the interface can feel a bit overwhelmed. Maybe because i have a PRO licence, not buisness license Review collected by and hosted on G2.com.

Jorge R.
JR
Jorge R.
DISPATCHER
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful Organization and Customization, but Overwhelming for Novices"
4/5
What do you like best about monday AI Work Platform?

I like that monday Work Management is organized and has many options. The ability to customize in depth is something I value a lot, as I can choose the columns and statuses for better organization. I also appreciate how it allows me to set deadlines and see the status of each project directly on the boards, which makes tracking easier without needing to click on the project. The tool transforms a vast amount of data into a single organized point, like an interactive and easy-to-use Excel. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I think that so many shades of colors, options, and fonts can be overwhelming for a new user. They would have to learn slowly because there are not few options. Although it's a good sign, from scratch it feels frustrating not to be able to handle it well because having so much is overwhelming. Moreover, the initial setup was not easy, many options delay learning, but once understood, one can organize the data better. Review collected by and hosted on G2.com.