Zachary D.
ZD
Zachary D.
Hospitality Coordinator
Mid-Market (51-1000 emp.)
"Sidekick and Vibe Unlocked My Creativity and Helped Me Publish Our First App"
5/5
What do you like best about monday AI Work Platform?

Using Sidekick and Vibe coding has helped me tap into creativity in ways I never have before. Even though I’m not an IT junkie, I was able to create and fully publish the first app within our company simply by asking questions and then refining my prompts through Vibe. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

One downside is the occasional wait time I run into while Sidekick or Vibe is processing, but I really can’t complain given how much time it saves me in the long run. Review collected by and hosted on G2.com.

Daniele A.
DA
Daniele A.
Senior Executive Buyer
Accounting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for team tracking, but watch out for complex formulas"
5/5
What do you like best about monday AI Work Platform?

Flexibility is definitely monday.com’s main strength. My team and I use it to track our accounting relationships with clients, and I find the ability to tailor views to our specific needs truly exceptional. On top of that, the option to create custom charts gives us quick, visual reports on project progress, which makes the data much easier to interpret at a glance. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The initial setup is somewhat complex and comes with a noticeable learning curve. We’ve also run into some instability with calculation-based automations: at times they don’t trigger as expected, and in rare cases they produce incorrect results, which forces us to double-check everything manually. Review collected by and hosted on G2.com.

YULAN Y.
YY
YULAN Y.
Global Ambassador
Computer & Network Security
Small-Business (50 or fewer emp.)
"Efficient Team Management but Needs Faster Chat Capabilities"
4/5
What do you like best about monday AI Work Platform?

I like the meeting appointment feature provided by monday Work Management because it offers me flexible time to schedule my meetings and free times. It's great for over-the-call meetings with teammates and calling team meetings within the platform. This feature gives me the flexibility to manage when I want to have a meeting or when I prefer not to. Whenever I’m free, I can open the management system so my teammates know my availability and can manage team meetings accordingly. I also found the initial setup quite easy, thanks to the helpful user interaction and guides. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I think the quickness of the response could be improved in monday Work Management. I would like features like the chat room for the teammates and creating a group or a mainstream group for the community around the workstation to work more efficiently and enhance communication faster. Review collected by and hosted on G2.com.

Jayden Jeriah W.
JW
Jayden Jeriah W.
Project Manager
"Decent Tool with Attractive UI but Buggy Performance"
1.5/5
What do you like best about monday AI Work Platform?

I like monday Work Management because it's a single place where we can all collaborate on the status of a project and tasks. It's also really easy to set up. What I like most is the bright colors of the interface, which make it very easy to see what's happening on a board just by scanning. I also value the boards and the status and due date columns. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It's a pretty buggy platform overall, with low stability compared to other similar project management software I have used. I've even had things like the My Work page just not load at all, even after a computer restart and clearing my browser cookies. Monday Docs is very difficult to work with compared to other similar markdown software; it has bugs, the drag and drop isn't great, and it's finicky. Review collected by and hosted on G2.com.

Rebecca Z.
RZ
Rebecca Z.
Small-Business (50 or fewer emp.)
"Great for Desktop, Needs Mobile Improvements"
3.5/5
What do you like best about monday AI Work Platform?

I like that monday Work Management works great on my desktop. When I open the notes section, all of the columns that the info has been entered into populate into the notes form for me. I am also able to open contracts on the desktop. This makes it valuable as it helps me keep organized, manage our workflow, and coordinate clients with their photographer. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I've had a lot of issues with monday Work Management on the mobile version. Pretty much everything on the mobile version stalls, hangs, and doesn't fill things in properly. I can't open and see certain things on mobile, and this has been a persistent problem with an open ticket that hasn't been resolved for months. Additionally, the initial setup was overwhelming, making me feel like I wanted to give up. I almost wish I had picked something else. Review collected by and hosted on G2.com.

Adham A.
AA
Adham A.
Associate
Accounting
Small-Business (50 or fewer emp.)
"Easily tracking enables seamless coworking"
4/5
What do you like best about monday AI Work Platform?

What stands out most about the monday AI Work Platform is how naturally it fits into my day-to-day workflows, rather than feeling like yet another tool I have to manage. Its AI agents take on repetitive, heavy-lifting work—like organizing data and automatically routing projects across boards—so I don’t have to. Thanks to the simple no-code features, anyone on the team can set up smart automations that match how we actually work. In the end, it turns a basic task tracker into an active assistant that genuinely saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

What I find frustrating about the monday AI Work Platform is how much manual setup it takes before the AI can actually do its job. If your data is messy or your workflows aren’t already well structured, you can end up spending a lot of time cleaning up boards, tagging fields, and fixing your taxonomy just to get things ready. It also falls short when it comes to non-standard or hands-on manual tasks that don’t translate easily into clear, digital triggers. Review collected by and hosted on G2.com.

Rob S.
RS
Rob S.
AR/Construction Project Accountant
Small-Business (50 or fewer emp.)
"User-Friendly Monday with Powerful Search for Quotes and Invoicing!"
4.5/5
What do you like best about monday AI Work Platform?

Monday has an extremely user-friendly appearance, from the initial log-in to the departmental and responsibility-driven home screens. The search feature is comprehensive and allows the user to find quotes and invoicing information with a few simple keystrokes. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

We have experienced a lag in the updating of information, such as when quotes are converted into sales orders. Sometimes, it takes several minutes for the system to "catch up" and send out the proper notification emails to our salespeople. Review collected by and hosted on G2.com.

AN
Adam N.
IT Manager
Mid-Market (51-1000 emp.)
"Intuitive Solution for Everything from To-Do Lists to ECR Tracking"
4.5/5
What do you like best about monday AI Work Platform?

Its very easy and intuitive to setup a new board for things as simple as a todo list for an individual or team, to as complicated as a full-fledge ECR tracking system. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Its very expensive, and they hide some features that I really think should be included in the Pro plan behind the Enterprise paywall, which is nearly double the price of Pro plans.

Performance can be an issue sometimes, and they lock this behind paywall as well. If you want any help with technical issues or performance issues, the sales team tends to just push you toward Enterprise with promises that it will fix everything but very little proof or evidence. Review collected by and hosted on G2.com.

Braden B.
BB
Braden B.
Small-Business (50 or fewer emp.)
"Seamless Project Tracking and Team Collaboration"
5/5
What do you like best about monday AI Work Platform?

I like how monday Work Management helps me organize all the builder, contractor, and customer information for my flooring company jobs. The customization of columns to include important details and the ability to create groups and automations to move projects through different stages are a big plus. It keeps our 14 team members on track, making the client handoff very clean from one member to the next. I appreciate the space it provides to track information and save time when sharing information between team members. The ability to access monday on both computers and mobile devices like phones and tablets helps me stay organized and up-to-date with what I'm doing. Notifications are pretty important to me when someone creates an update that I'm involved in, and the level of customization available allows us to tailor the software to meet our specific needs. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I wish we could integrate monday Work Management with third-party apps like Apple Reminders so that I can set up and control reminders on my phone rather than duplicating the information. I've also noticed some glitchiness when trying to use the phone app to make changes to lines. Some things don't work or don't have an option for edits that I would normally make on a computer. As far as I am aware, those are ongoing issues I have run into. Review collected by and hosted on G2.com.

Rob T.
RT
Rob T.
Small-Business (50 or fewer emp.)
"Streamlined Winery Operations with Intuitive Interface"
5/5
What do you like best about monday AI Work Platform?

I love the interface and simplicity of monday Work Management; a little bit of configuration goes a long way. I appreciate being able to quickly create dashboards and send PDFs, which saves me at least an hour of reporting every week. I like that I can share a link to the dashboard for others to review key information at their convenience and that I can schedule automated PDFs to go out to stakeholders regularly. I feel way less stressed just by being able to keep track of everything in one place. The initial setup was fairly straightforward, and I found it easy to locate YouTube videos that walked me through any challenges. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

There are just some minor cosmetic things. I wish I could condense the size of items to take up less space and show less information for a quicker overview. It would also be nice to be able to change the magnification of boards to view more at once. Review collected by and hosted on G2.com.