It is the first tool I have used that connects HR operations directly to business revenue and client delivery, I use monday Al everyday to manage recruiting, onboarding, and our talent bench in one place. I like that AI drafts job descriptions and screens resumes for me, so I spend less time on manual shortlisting. AI insights also alert me early when teams have high attrition risk, so I can take action before people resign. Review collected by and hosted on G2.com.

The Initial setup to connect our HR boards with sales and delivery took about 3 weeks to get right.

The mobile app works well for approvals, but it is not ideal for editing complex onboarding workflows. Review collected by and hosted on G2.com.

What stands out most is how visual and intuitive the boards are. Our team was up and running within a day — no lengthy onboarding or training sessions needed.

The ability to switch between Kanban, Gantt, calendar, and timeline views depending on who's looking at the data has been a game-changer for us.

The integrations with tools like Slack and Google Drive keep everything connected in one place. Review collected by and hosted on G2.com.

Pricing can get steep as you scale the team, especially to unlock some of the more advanced automation and reporting features

The mobile app, while functional, doesn't quite match the desktop experience — navigating complex boards on mobile feels a bit clunky. Review collected by and hosted on G2.com.

I like that I can see my projects’ time constraints in real time. It helps me understand how work hours are being spent, and it keeps the team organized and on schedule. I also love how quickly I can switch between projects to make edits and mark up resources. The user interface is easy to use, highly customizable, and includes simple drag-and-drop graphics. Review collected by and hosted on G2.com.

I found it extremely practical compared to several competitors I also looked at. The comment threads and notifications make it easy to keep communication centralized across the whole team. Review collected by and hosted on G2.com.

I like the flexibility of creating my own boards and groups with items and sub-items in monday Work Management. I find it really useful to be able to tailor these according to customer needs, which helps in capturing every detail relevant in a project. I also use monday Work Management as my daily to-do list, which is a nice added bonus. Additionally, I use automations to change statuses and move items between different groups and boards, and to notify team members of status changes. This customization and automation feature is especially helpful given that each customer is different. Review collected by and hosted on G2.com.

The dashboards can be very limiting, especially with the specific number of boards that can be linked to them and having to manually add new boards or groups each time to a workspace. Also, the initial setup was time-consuming because I had to customize groups and boards and redo them once I learned the tool better. Review collected by and hosted on G2.com.

I love the user interface—it’s very easy to understand, attractive, and agile. We can add comments, attach files, and discuss ideas within each task, which makes collaboration straightforward. The feature I use most is project tracking and team management, and I’m very satisfied with how it works. I also really like the boards, since they help eliminate immediate bottlenecks and maintain process discipline. Review collected by and hosted on G2.com.

Compared with other project management tools like Jira and ClickUp, Monday feels more efficient and offers better value for money. I honestly can’t think of anything negative to say so far, and the initial setup was straightforward and easy to get through. Review collected by and hosted on G2.com.

What I like best about monday Work Management is its user-friendly interface and excellent task management features. It helps our team stay organized, track project progress, manage deadlines, and collaborate efficiently in one place. The customizable boards and status updates make it easy to monitor work and improve overall productivity. Review collected by and hosted on G2.com.

One downside is that new users may need some time to learn all the features and customization options. Occasionally, managing complex boards with many updates can feel overwhelming, but overall the platform is very effective for project and task management. Review collected by and hosted on G2.com.

The user-friendly interface that facilitates the adhesion of other colleagues so we can collaborate quickly together. Also, the agent that is available really helps converting my Word or Excel into a structured table. The performance of the agent to understand my documents was impressive so it allowed me to save a lot of time and create a useful table. Review collected by and hosted on G2.com.

I know you can use "My work" to see what you are working on, but I still haven`t find a view or other solution to rapidly see what I wokrd during the week or the last month at a single place without having to navigate every workspace that our team created. I thing the onboarding process could include a better support to help the user see some efficient way to manage its own workload to adopt Monday more rapidly. Review collected by and hosted on G2.com.

What I like most about monday AI Work Platform is its flexibility. It can support a wide range of workflows, from simple task tracking to complex product and project management. The platform is highly customizable, with powerful automations, dashboards, and integrations that make it easy to organize work across teams.

However, monday has been moving in the wrong direction in several areas.

Pricing is becoming increasingly difficult to justify. Many essential capabilities are locked behind higher-tier plans, and costs rise quickly as teams grow.

The company’s current AI strategy also feels misguided. AI is promoted everywhere, but much of it adds little real value in daily work. Instead of solving meaningful workflow problems, many AI features feel like superficial additions designed to follow the market trend. I would rather see engineering resources invested in improving the platform itself, performance, and core project management capabilities.

Customer support has also deteriorated. Replacing much of the support experience with AI has made it unnecessarily difficult to reach a knowledgeable human when facing technical or billing issues. The result is a slower, more frustrating support experience than in the past.

Monday remains one of the most capable work management platforms available, but its priorities seem increasingly driven by marketing rather than by customer value. Focusing again on the fundamentals instead of AI hype would make the product significantly stronger.

The UX is OK. Review collected by and hosted on G2.com.

My biggest disappointment is monday’s current AI strategy. AI has become a major marketing focus, but in practice many of the features provide little real value in day-to-day work. Too often, they seem to solve problems that users don’t actually have, rather than improving the core product.

Many AI capabilities also feel unreliable. They frequently require manual verification, which limits the productivity gains they promise. Instead of multiplying AI features, I would prefer monday to focus on strengthening its core workflow, project management, and collaboration capabilities.

I also miss easier access to human customer support. AI should enhance the product and the support experience, not replace them. Review collected by and hosted on G2.com.

The platform is very user friendly, intuitive and versatile. We currently use it to manage or social media and marketing work and it's really useful to invite external users to give feedback and comment without having them become part of our in-platform team. Review collected by and hosted on G2.com.

To access the most useful features (like the timeline view for projects), you have to pay extra. There also isn’t a different pricing scheme for low- or middle-income countries. We’re a very small team from Latin America, and that makes it harder for us to access these types of platforms or justify higher costs. Review collected by and hosted on G2.com.

As a “team-of-one” translation and interpretation department serving a school district of more than 30,000 students across 38 schools, staying organized and efficient is essential—and Monday.com has become an indispensable part of my daily workflow. The platform allows me to clearly track translation and interpreting requests, monitor deadlines, prioritize urgent needs, and maintain seamless communication with staff across the district. Thanks to Monday.com, I can provide more timely and effective language support to the families and communities we serve. Review collected by and hosted on G2.com.

I have not found a feature that I dislike. Review collected by and hosted on G2.com.