Kler G.
KG
Kler G.
Analista de projetos
Small-Business (50 or fewer emp.)
"Friendly, Reliable Task Tracking with Great Automations and Templates"
5/5
What do you like best about monday AI Work Platform?

I love how the platform helps me keep track of all my tasks. My favorite feature is the “My Work” page, because it lets me group everything I need to do for the day, the week, and the following weeks all in one place.

The user interface is very friendly as well. The platform rarely has downtime, and when it does happen, I quickly check the monday STATUS website to confirm whether it’s an issue the monday team is already working on and to follow the solutions being implemented.

I also really like the automations and the templates; they’re helpful and genuinely useful.

When it comes to pricing, I think it’s fair, especially since my company benefits from the non-profit discount, which makes a big difference for us. Without the discount, I don’t think we would be able to afford such a complete management platform.

Whenever we need support, the support staff helps us quickly, especially when we have questions or need to adjust details related to payment and billing. I’m usually the person at my company who reaches out to support.

As for integrations, I have to admit we don’t use any integrated tools.

Regarding AI, i've tried using the Vibe to create an app with Monday's AI.

It generated a good app, but we couldn't use it due to the necessary credits and pricing. I suggest the non-profit organizations could have some discount in the plans to use more AI tools. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The AI features could be more accessible to all users with a fair price for non-profit organizations. Review collected by and hosted on G2.com.

Mouhsine D.
MD
Mouhsine D.
Company Owner
Small-Business (50 or fewer emp.)
"Can't Imagine running my business without Monday"
5/5
What do you like best about monday AI Work Platform?

I'm a land investor and I use Monday on all my business aspects, starting with tracking our inventory and tracking our deals, and it's very easy to track everything, all in one place. easy to use with plenty of features that are very easy to personalize as required.

Also, it's very easy to integrate using zapier, and the fun part we can add our sales team and trigger notifications wherever a new prospective buyers is added to our CRM Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

a bit pricy and if they can allow sending emails series. at the moment we use a third party to solve that lack Review collected by and hosted on G2.com.

Lindsay E.
LE
Lindsay E.
Project Manager
Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to Start, Beautiful Interface, and AI-Powered Building with Monday Vibe"
5/5
What do you like best about monday AI Work Platform?

It's super easy to get started and the interface is very pleasing, and provides a quick visual overview of work progress. I love how integrated AI is, with the help of the native AI chat I had 2 boards, a form, and a connected app using their Monday Vibe app platform built in under an hour. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sometimes the AI is a little slow or doesn't quite do what I'm asking but that's to be expected of any AI tool. I wish the boards didn't have automatic grouping or I could turn that feature off. The grouping just doesn't make sense sometimes for the work I'm capturing. Review collected by and hosted on G2.com.

Charlie P.
CP
Charlie P.
Small-Business (50 or fewer emp.)
"Customisable Dashboards, Keep On Track of Team Workloads"
4/5
What do you like best about monday AI Work Platform?

I use monday Work Management for my work in a marketing agency, and I appreciate how it helps to track tasks and see progress on projects with dashboards for workloads and overall business health. It keeps projects organized and on schedule, and ensures workloads are balanced across teams. I like that I can easily create custom dashboards with the metrics I truly care about on a day-to-day basis. Another feature I appreciate is the ability to link up Claude, which allows me to query and check Monday tasks directly from chats with Claude. This makes it easier for me because Claude can see context on chats and tasks that happen within Monday and can provide helpful suggestions. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sometimes the UI is a little hard to navigate on a task level with the different parts of the platform taking a little while to get used to and figure out where to go. I'm not too sure exactly how it could be improved, but maybe some more tutorials on how to use and get the best of the systems for different use cases. Review collected by and hosted on G2.com.

Verified User in Medical Practice
GM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Task Management and Notes in One Place"
4.5/5
What do you like best about monday AI Work Platform?

The best thing about it is how the platform has shifted from just being a tool for organizing tasks to a proactive teammate where Sidekick acts like an assistant who actually knows your project context, while the AI agents and monday vibe empower anyone to automate entire complex workflows or build custom apps just by describing them in plain English. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

While the platform is incredibly powerful, the common complaints are that the AI features can sometimes feel like they’re being shoved into every corner of the interface even when you don't need them, and tools like Sidekick still have frustrating blind spots—such as not being able to "see" into files or summarize updates across entire boards—which, combined with the extra subscription costs and the "beta" feel of some tools, can make the whole experience feel a bit more like experimental hype than a fully polished teammate. Review collected by and hosted on G2.com.

GA
Gabrielle A.
Mid-Market (51-1000 emp.)
"Flexibility and Efficient Automation, But Limited in Formulas"
5/5
What do you like best about monday AI Work Platform?

I use Monday Work Management to manage my client portfolio, and I love how it centralizes information about the actions taken with clients. It also helps me open new opportunities and track them throughout the sales funnel. I like the flexibility to create assertive views that speed up my work. The notifications and automations are great for ensuring I don't forget any important points, especially the email sending automations for clients and reminders of important dates. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I encounter some limitations regarding formula columns and multi-level boards that hinder the evolution of some processes. The formulas help us a lot in extracting valuable data from monday Work Management, but after we extract this data, it becomes difficult to work with it since it doesn't exist in the database and often cannot be obtained via the API. Regarding multi-level, it solves many problems, but the limitations concerning several columns that do not work as in a regular board end up weakening the solution. Review collected by and hosted on G2.com.

Eduardo U.
EU
Eduardo U.
Growth Marketing Operations Manager
Small-Business (50 or fewer emp.)
"Versatile Task Management with Seamless Integration"
5/5
What do you like best about monday AI Work Platform?

I really like the versatility of monday Work Management. You can break down your board with different view options that adapt to your needs or the goal you're tracking. The easy and out-of-the-box automations are a fantastic feature for deeper customization. I also find it easy to use both on its own or alongside other platforms. It's particularly convenient to embed dashboards from Geckoboard, allowing everything to be tracked in one place. The setup process was straightforward and didn't require complicated steps, with the platform almost ready to use from the get-go. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sharing the boards or dashboards is not as straightforward as just sharing a link, and while your workflow is highly customizable, you do have to work within the sandbox solutions the platform gives you. This is not a deal-breaker, but it could be something to consider if you are a power user for Project Management tools. Review collected by and hosted on G2.com.

Nikki A.
NA
Nikki A.
Director of Project Operations
Small-Business (50 or fewer emp.)
"An absolute game-changer for high-stakes, fast-paced event project management!"
5/5
What do you like best about monday AI Work Platform?

What makes this platform a cut above the rest is its incredible customization and robust automation engine. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The pricing model for new automations and updates feels outdated and overly restrictive for scaling operations. Additionally, the 'create a project' automation routinely triggers duplicate item copies. This directly disrupts our workflow, requires manual cleanup, and negatively skews our project count metrics, making accurate data tracking a real challenge." Review collected by and hosted on G2.com.

Cynthia T.
CT
Cynthia T.
Accountant
Small-Business (50 or fewer emp.)
"Easy-to-Use UI, Powerful Integrations, and Helpful AI Features - A GAME CHANGER"
5/5
What do you like best about monday AI Work Platform?

The UI is easy to use, and there are so many ways to manage data that it’s almost crazy. I haven’t had any performance issues so far. The integrations with Gmail and my Skylight calendar are amazing and make it much easier to stay on top of things. The price is much lower than comparable systems, and there are a lot of options to tailor it to your own use. I’ve also had only good experiences with support. The AI section has been especially useful for setting up custom boards and tracking “odd” items. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The only thing I can think of that could be added is an in-menu tutorial explaining how features like mirror columns work. Review collected by and hosted on G2.com.

Samuel G.
SG
Samuel G.
Admin Suport
Small-Business (50 or fewer emp.)
"Streamlined Workflow with Handy AI Assistance"
4.5/5
What do you like best about monday AI Work Platform?

I like using monday Work Management for assigning appraisers to vehicles for inspection, which makes record keeping and progress tracking easier. The AI sidekick is handy for filling out vehicle details for multiple cars at the same time. I appreciate that I can upload PDFs with car and location details, and with some predefined mapping rules, I can instruct it where to fill in the Monday boards. Even when I forget to provide specifics, it manages to fill the columns automatically based on column and PDF section names. The initial setup was a breeze too, as I was simply invited by my team leader without any hassle. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

When multiple users are working on the same board, I'd suggest it notify others that someone is working on a particular section to avoid synchronization issues. Sometimes users are in the field while others are in the office, and there might be communication issues for the collaboration to work through the phone. Review collected by and hosted on G2.com.