--- title: monday AI Work Platform Reviews meta\_title: 'monday AI Work Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17118 reviews by the users' company size, role or industry to find out how monday AI Work Platform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 17118 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### monday AI Work Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. [(3935 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057948&qs=pros-and-cons#reviews) Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. [(2721 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056211&qs=pros-and-cons#reviews) Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. [(2666 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1059426&qs=pros-and-cons#reviews) Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. [(2606 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054544&qs=pros-and-cons#reviews) Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. [(2368 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1058133&qs=pros-and-cons#reviews) Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. [(1681 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054865&qs=pros-and-cons#reviews) Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. [(1163 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054710&qs=pros-and-cons#reviews) Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. [(1003 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057551&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. [(822 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056163&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. [(728 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1055214&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of monday AI Work Platform ##### 1. Ease of Use Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. [ See 3935 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Best way to track our work!" What do you like about monday AI Work Platform? Suggestions to better AI and automation usage according to our needs and demands. Easily communication with the AI assistant. ##### 2. Team Collaboration Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. [ See 2721 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056211&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you like about monday AI Work Platform? I love how monday Work Management simplifies my day with automation. Automation is the best thing since spreadsheets! It alleviates the need for me to ##### 3. Project Management Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. [ See 2666 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1059426&qs=pros-and-cons#reviews) See Related User Reviews ![Heather B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather B.") HB Heather B. Small-Business (50 or fewer emp.) 5.0/5 "Monday is our "Work Bible"" What do you like about monday AI Work Platform? It helps us keep all of our projects organized. It is where we can store all information in one place which makes project management easier. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ##### 4. Organization Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. [ See 2606 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054544&qs=pros-and-cons#reviews) See Related User Reviews ![Heather B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather B.") HB Heather B. Small-Business (50 or fewer emp.) 5.0/5 "Monday is our "Work Bible"" What do you like about monday AI Work Platform? It helps us keep all of our projects organized. It is where we can store all information in one place which makes project management easier. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ##### 5. Task Management Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. [ See 2368 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1058133&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Skyler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skyler C.") SC Skyler C. Mid-Market (51-1000 emp.) 5.0/5 "Extremely good work management tool" What do you like about monday AI Work Platform? It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lo ### 5 Cons or Disadvantages of monday AI Work Platform ##### 1. Missing Features Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. [ See 1681 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054865&qs=pros-and-cons#reviews) See Related User Reviews ![Skyler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skyler C.") SC Skyler C. Mid-Market (51-1000 emp.) 5.0/5 "Extremely good work management tool" What do you dislike about monday AI Work Platform? That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ##### 2. Learning Curve Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. [ See 1163 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054710&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you dislike about monday AI Work Platform? Like any platform with capability, Monday can be a steep learning curve at times. Generally, the day to day is functional, but be prepared to invest t ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ##### 3. Limited Features Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. [ See 1003 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057551&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Mouhsine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouhsine D.") MD Mouhsine D. Small-Business (50 or fewer emp.) 5.0/5 "Can't Imagine running my business without Monday" What do you dislike about monday AI Work Platform? a bit pricy and if they can allow sending emails series. at the moment we use a third party to solve that lack ##### 4. Not Intuitive Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. [ See 822 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056163&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Thami R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thami R.") TR Thami R. Mid-Market (51-1000 emp.) 5.0/5 "Monday.com is a great project management tool for our Marketing Team" What do you dislike about monday AI Work Platform? The downsides is not being able to manage notifications from updates. I feel notifications are not necessary if one is actively working on Monday alre ##### 5. Limited Customization Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. [ See 728 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1055214&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Customizable, Needs Better Board Connectivity" What do you dislike about monday AI Work Platform? I find it hard to connect items across different boards. Where there might be a communication topic which is going internally and externally, I need t ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.") AM Andrew M. Copywriter Mid-Market (51-1000 emp.) 6/17/2026 "Easy Filtering and Automations That Streamline Task Assignment" 5/5 What do you like best about monday AI Work Platform? I like how easy it is to filter work by anything including department, work type, urgency. The automations also make it easier to assign tasks to other employees, especially those that are part of a lifecycle for a task Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? In some cases the pages don't always refresh often enough. This lack of speed of the refresh can sometimes mean that people who approve and review my work don't always see it straight away. It can lead to my work being reviewed up to 2-3 days later because it didn't show up in their my work board straight away. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It speeds up my process of finding work to do and prioritising which tasks are more important. There's no need for me to waste time looking at a list of tasks and identifying them in order of priority or urgency. That's all done for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jogi O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jogi O.") JO Jogi O. Programmer Small-Business (50 or fewer emp.) 6/1/2026 "Intuitive, Flexible Workflows That Keep Our Team Aligned" 5/5 What do you like best about monday AI Work Platform? What I like best about Monday Work Management is how intuitive and flexible it is. The platform makes it easy to visualize tasks, track progress, and collaborate with the team in real time. I especially appreciate the customizable workflows and dashboards, because they allow me to adapt the system to different projects without losing clarity. It helps keep everyone aligned, reduces miscommunication, and ultimately makes project management feel less overwhelming and more efficient. This also help us to let whoever got tag it will send auto email as reminder to the person Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Currently I like most of the feature and also the UI, i did not have any feedback for current System of Monday Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday Work Management really helps our team stay organized and on track with each project. It solves the challenge of keeping everyone aligned by providing clear visibility into tasks and deadlines. The AI features are also valuable, as they guide us in using functions we’re not yet familiar with, making adoption easier. Overall, the platform improves our performance by streamlining workflows and reducing confusion, which directly benefits our productivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kler G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kler G.") KG Kler G. Analista de projetos Small-Business (50 or fewer emp.) 5/29/2026 "Friendly, Reliable Task Tracking with Great Automations and Templates" 5/5 What do you like best about monday AI Work Platform? I love how the platform helps me keep track of all my tasks. My favorite feature is the “My Work” page, because it lets me group everything I need to do for the day, the week, and the following weeks all in one place. The user interface is very friendly as well. The platform rarely has downtime, and when it does happen, I quickly check the monday STATUS website to confirm whether it’s an issue the monday team is already working on and to follow the solutions being implemented. I also really like the automations and the templates; they’re helpful and genuinely useful. When it comes to pricing, I think it’s fair, especially since my company benefits from the non-profit discount, which makes a big difference for us. Without the discount, I don’t think we would be able to afford such a complete management platform. Whenever we need support, the support staff helps us quickly, especially when we have questions or need to adjust details related to payment and billing. I’m usually the person at my company who reaches out to support. As for integrations, I have to admit we don’t use any integrated tools. Regarding AI, i've tried using the Vibe to create an app with Monday's AI. It generated a good app, but we couldn't use it due to the necessary credits and pricing. I suggest the non-profit organizations could have some discount in the plans to use more AI tools. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The AI features could be more accessible to all users with a fair price for non-profit organizations. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? We can easily keep track of all the tasks from the entire team and staff. The reminders are a great feature as well. It also helps us to generate reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mouhsine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouhsine D.") MD Mouhsine D. Company Owner Small-Business (50 or fewer emp.) 3/3/2024 "Can't Imagine running my business without Monday" 5/5 What do you like best about monday AI Work Platform? I'm a land investor and I use Monday on all my business aspects, starting with tracking our inventory and tracking our deals, and it's very easy to track everything, all in one place. easy to use with plenty of features that are very easy to personalize as required. Also, it's very easy to integrate using zapier, and the fun part we can add our sales team and trigger notifications wherever a new prospective buyers is added to our CRM Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? a bit pricy and if they can allow sending emails series. at the moment we use a third party to solve that lack Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I'm a land investor and I use Monday on all my business aspects, starting with tracking our inventory and tracking our deals, and it's very easy to track everything, all in one place. easy to use with plenty of features that are very easy to personalize as required. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerSource: Organic Review from User Profile B Büşra . Small-Business (50 or fewer emp.) 8/11/2026 "Efficient, User-Friendly with Room for Growth" 4.5/5 What do you like best about monday AI Work Platform? I really like monday Work Management for its user-friendly interface and flexibility. It's super easy to organize tasks, assign responsibilities, set deadlines, and track progress all in one place. The visual boards are great because they allow me to understand the current status of projects at a glance. I also appreciate the ability to customize workflows according to our needs, which is really useful. The initial setup was quite easy for our team thanks to the intuitive interface. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I find the learning curve for some of the more advanced features to be challenging. While the basic functions are easy to use, it can take some time to understand all the available options and set up more complex workflows. We think more detailed guidance and examples for advanced features would make the onboarding process easier. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? We use monday Work Management to manage and track our projects and daily workflows in one place. It solves problems with task tracking, communication, and coordination, providing better visibility, making it easier to follow deadlines, and reducing the risk of missing tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Abigail C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abigail C.") AC Abigail C. Mid-Market (51-1000 emp.) 8/10/2026 "Streamlines Operations with User-Friendly Interface" 5/5 What do you like best about monday AI Work Platform? I like how user-friendly monday Work Management is, especially for a company transitioning from paper filing. It allows our teams to get updates on project and client statuses and organize billing efficiently. The system's status columns are great for our team to see where a project stands and what needs to be done. We also appreciate the endless possibilities to customize it for different job types. The integration with the drive is incredibly helpful for uploading files, images, property updates, and meeting notes. Furthermore, the training modules on the academy have been incredibly helpful in managing the transition. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I think for me, while it is user-friendly, I want the automations to be more easy to play around with. I'm scared to make a mistake, and while I can undo it, I'd like to see how that works, so a draft mode might be nice to play around with, especially when exploring new features. I think that the draft mode should visually show exactly where connections and automations are made, focusing on how the automation is going to change and what that will look like, while having the option to go backwards and undo or try another version/automation. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I use monday Work Management to track client estimates, property updates, and billing. It solves organization issues by centralizing information for everyone to view and works collaboratively. It's user-friendly, keeps our teams updated on project status, and organizes billing efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite PA Phillip A. Graphic Designer Small-Business (50 or fewer emp.) 8/10/2026 "Flexible Custom Boards That Keep Projects Organized and Teams Aligned" 4.5/5 What do you like best about monday AI Work Platform? I love how flexible the customizable boards are, because they let me assign specific tasks to each team member. They give me a clear overview of what needs to be done and help improve collaboration and communication across the team. I also appreciate being able to manage all my projects in one place; it’s a very practical, easy-to-use tool. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Sometimes it can be slow with so many options, and there are simply too many settings to tweak. The sheer number of configuration choices can feel a bit overwhelming, and the interface can get quite cluttered if you’re not already familiar with what they all do. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It helps manage work clearly, and its performance is reliable for everyday use. It lets us organize tasks effectively and has improved communication among team members. I use it daily across different projects, and it helps us stay on top of everything. It has also strengthened collaboration between different teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lindsay E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay E.") LE Lindsay E. Project Manager Hospital & Health Care Enterprise (\> 1000 emp.) 8/7/2026 "Easy to Start, Beautiful Interface, and AI-Powered Building with Monday Vibe" 5/5 What do you like best about monday AI Work Platform? It's super easy to get started and the interface is very pleasing, and provides a quick visual overview of work progress. I love how integrated AI is, with the help of the native AI chat I had 2 boards, a form, and a connected app using their Monday Vibe app platform built in under an hour. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Sometimes the AI is a little slow or doesn't quite do what I'm asking but that's to be expected of any AI tool. I wish the boards didn't have automatic grouping or I could turn that feature off. The grouping just doesn't make sense sometimes for the work I'm capturing. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Leadership visibility into progress and keeping things organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/10/2026 "All-in-One, User-Friendly Platform That Boosts Efficiency with AI and Automation" 4/5 What do you like best about monday AI Work Platform? What I like most about monday AI Work Platform is how it brings project management, automation, and AI-powered insights together in one user-friendly workspace. The AI features cut down on manual administrative work by automatically generating task updates, summaries, and action items, which saves our team a significant amount of time each week. I also appreciate how simple it is to customize workflows and dashboards to match different business needs without requiring technical expertise. One of the biggest advantages for us has been better visibility and smoother collaboration. Team members can quickly see project status, priorities, and next steps, which helps reduce follow-up emails and unnecessary meetings. The automation tools have also streamlined recurring processes and helped ensure tasks don’t fall through the cracks. Another benefit I didn’t fully expect is how AI-generated summaries make it easier for stakeholders and leaders to stay informed without having to review every single update. Overall, monday AI Work Platform helps our team work more efficiently, stay aligned on priorities, and spend more time on meaningful work instead of administrative tasks. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? While monday AI Work Platform offers strong project management and automation capabilities, there are areas where the AI experience could be improved. At times, AI-generated summaries and recommendations can feel too generic and require additional editing before they are ready to share with stakeholders. More context-aware outputs that better reflect project history and team-specific terminology would increase their usefulness. Another challenge is that some advanced AI and automation features can take time to configure properly, especially for users who are new to the platform. A more guided setup experience, additional templates, and clearer best-practice recommendations would help teams realize value more quickly. Reporting and dashboard functionality is powerful, but there can be a learning curve when building more complex views or cross-board reporting. Improving ease of use for advanced reporting and providing more AI-driven analytics could help users identify trends and risks faster. Overall, the platform is highly capable, but continued improvements in AI accuracy, customization, onboarding, and advanced reporting would make it even more effective for teams looking to scale their workflows and decision-making. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Before using monday AI Work Platform, we often struggled with keeping projects, tasks, and communication aligned across teams. Important updates were scattered across emails, chats, and spreadsheets, making it difficult to track progress, identify bottlenecks, and ensure accountability. Manual status reporting and follow-up consumed a significant amount of time each week. With monday AI Work Platform, we now have a centralized workspace where projects, deadlines, and ownership are visible in real time. The AI-powered summaries, task management, and automation features help reduce administrative work by automatically capturing updates, generating action items, and keeping stakeholders informed. This has improved collaboration and reduced the need for frequent status meetings and follow-up emails. One of the biggest benefits has been increased efficiency and transparency. Team members can quickly understand priorities and project status without searching through multiple systems. We have also seen faster decision-making because leaders have access to current information and clear reporting dashboards. The platform has helped save several hours per week that were previously spent on manual tracking and reporting, allowing the team to focus more on strategic work and delivering results. Overall, monday AI Work Platform solves the challenges of fragmented communication, limited visibility, and time-consuming administrative tasks, resulting in better collaboration, improved accountability, and more productive use of team resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charlie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie P.") CP Charlie P. Small-Business (50 or fewer emp.) 8/9/2026 "Customisable Dashboards, Keep On Track of Team Workloads" 4/5 What do you like best about monday AI Work Platform? I use monday Work Management for my work in a marketing agency, and I appreciate how it helps to track tasks and see progress on projects with dashboards for workloads and overall business health. It keeps projects organized and on schedule, and ensures workloads are balanced across teams. I like that I can easily create custom dashboards with the metrics I truly care about on a day-to-day basis. Another feature I appreciate is the ability to link up Claude, which allows me to query and check Monday tasks directly from chats with Claude. This makes it easier for me because Claude can see context on chats and tasks that happen within Monday and can provide helpful suggestions. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Sometimes the UI is a little hard to navigate on a task level with the different parts of the platform taking a little while to get used to and figure out where to go. I'm not too sure exactly how it could be improved, but maybe some more tutorials on how to use and get the best of the systems for different use cases. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I use monday Work Management to track tasks, see project progress, and manage workloads. It keeps projects organized, on schedule, and ensures balanced workloads. Custom dashboards help monitor KPIs, and integrating Claude makes it easy to manage tasks with contextual insights. Review collected by and hosted on G2.com. 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