--- title: monday AI Work Platform Reviews meta\_title: 'monday AI Work Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17114 reviews by the users' company size, role or industry to find out how monday AI Work Platform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 17114 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # monday AI Work Platform Reviews & Product Details Visit Website monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business. * * * Product Website monday AI Work Platform Seller [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) Discussions [monday AI Work Platform Community](https://www.g2.com/products/monday-com/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Traditional) Solution Type All-in-One Overview by Sarah Blank Show More ## Pricing Pricing provided by monday AI Work Platform. ### Standard $12.00 3 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-com/pricing) ## monday AI Work Platform Integrations (138) What do users say about integrations? 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](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ziflow ](https://www.g2.com/products/ziflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/30/2026 "AI Hype, Rising Costs, and Powerful project management, but too much AI hyped" 2/5 What do you like best about monday AI Work Platform? What I like most about monday AI Work Platform is its flexibility. It can support a wide range of workflows, from simple task tracking to complex product and project management. The platform is highly customizable, with powerful automations, dashboards, and integrations that make it easy to organize work across teams. However, monday has been moving in the wrong direction in several areas. Pricing is becoming increasingly difficult to justify. Many essential capabilities are locked behind higher-tier plans, and costs rise quickly as teams grow. The company’s current AI strategy also feels misguided. AI is promoted everywhere, but much of it adds little real value in daily work. Instead of solving meaningful workflow problems, many AI features feel like superficial additions designed to follow the market trend. I would rather see engineering resources invested in improving the platform itself, performance, and core project management capabilities. Customer support has also deteriorated. Replacing much of the support experience with AI has made it unnecessarily difficult to reach a knowledgeable human when facing technical or billing issues. The result is a slower, more frustrating support experience than in the past. Monday remains one of the most capable work management platforms available, but its priorities seem increasingly driven by marketing rather than by customer value. Focusing again on the fundamentals instead of AI hype would make the product significantly stronger. The UX is OK. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? My biggest disappointment is monday’s current AI strategy. AI has become a major marketing focus, but in practice many of the features provide little real value in day-to-day work. Too often, they seem to solve problems that users don’t actually have, rather than improving the core product. Many AI capabilities also feel unreliable. They frequently require manual verification, which limits the productivity gains they promise. Instead of multiplying AI features, I would prefer monday to focus on strengthening its core workflow, project management, and collaboration capabilities. I also miss easier access to human customer support. AI should enhance the product and the support experience, not replace them. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday helps me centralize project management in a single place. Instead of juggling spreadsheets, emails, and multiple tools, I can track tasks, priorities, deadlines, dependencies, and progress from one platform. This gives me much better visibility into ongoing projects, reduces the risk of missing important tasks, and makes it easier to coordinate work. The customizable workflows and automations also save time by eliminating repetitive administrative work, allowing me to focus on higher-value activities. Review collected by and hosted on G2.com. Show More 7/31/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jayden Jeriah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayden Jeriah W.") JW Jayden Jeriah W. Project Manager 7/24/2026 "Decent Tool with Attractive UI but Buggy Performance" 1.5/5 What do you like best about monday AI Work Platform? I like monday Work Management because it's a single place where we can all collaborate on the status of a project and tasks. It's also really easy to set up. What I like most is the bright colors of the interface, which make it very easy to see what's happening on a board just by scanning. I also value the boards and the status and due date columns. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? It's a pretty buggy platform overall, with low stability compared to other similar project management software I have used. I've even had things like the My Work page just not load at all, even after a computer restart and clearing my browser cookies. Monday Docs is very difficult to work with compared to other similar markdown software; it has bugs, the drag and drop isn't great, and it's finicky. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I use monday Work Management to manage projects, align cross-department tasks, and collaborate on project status in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Din G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Din G.") DG Din G. QA Engineer Mid-Market (51-1000 emp.) 7/10/2026 "Good for specific use cases, otherwise heavy and feels outdated" 1.5/5 What do you like best about monday AI Work Platform? The table format is good for some tasks. In my field - test plans for our website, app and features Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Very slow and heavy to use. Some actions that should be easy, are difficult. UX is not very friendly. Anything regarding notifications and automations is also difficult and restricting. Transition between tasks and sub-tasks is frustrating Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It has a nice view of tables. I like that I can sort according to different columns, and it's easy to create new columns Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lou T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lou T.") LT Lou T. Partner Small-Business (50 or fewer emp.) 5/15/2026 "Clean and Easy to Use, but Too Basic for Technical Work" 1.5/5 What do you like best about monday AI Work Platform? It’s fairly straightforward and a bit more intuitive than Jira, though it feels far less technical. The UX is clean and simple, and it’s easy to use for managing relatively basic tasks without much setup. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? It felt redundant compared to using Jira. It also wasn’t as technical as I needed for my work. Overall, it seems best suited for recurring, non-technical tasks rather than more complex or technical workflows. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Just organizing recurring tasks Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ER Eduardo R. MSAT Manager Small-Business (50 or fewer emp.) 5/5/2025 "Lunes comparado con otras herramientas similares" 2/5 What do you like best about monday AI Work Platform? It integrates very well with the entire Google platform. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The structure for subtasks is very limited and creates difficulty when organizing a project; it has trouble updating the calendar with linked activities. In this regard, you could evaluate the functionality of Smart Sheet, which is quite superior for that and more open regarding collaborator licenses. This latter aspect makes Monday very limited and requires many licenses to operate in an organization. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I mentioned it before, it has problems generating sub-tasks, only one level and with difficulties in the concordance between levels. Additionally, there are licensing issues since collaborators without a license cannot access it. I believe the Smart Sheet model is far superior in both aspects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/15/2025 "It was a good starter CRM" 1.5/5 What do you like best about monday AI Work Platform? Easy to build templates, board and have the ability to track work flow. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? It was simple to use but not that impressive overall. We need something much better to track sales and run campaigns. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Track sales funnel Review collected by and hosted on G2.com. Show More Response from Brianna Hidalgo of monday AI Work Platform [Editedit](https://www.g2.com/survey_responses/monday-ai-work-platform-review-10845778/official_response/edit) Hi there, thanks for sharing your honest thoughts about your experience with us. I'm glad to hear that you found the platform easy to use, though I'm sorry to hear it didn't completely meet your needs for tracking sales and running campaigns. We're always looking to improve and would love your input on what features could make it a better fit for your specific workflow. Could you share more about what you're looking for in a CRM? Validated ReviewerSource: Organic ![Charlie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie L.") CL Charlie L. Co-founder Consumer Electronics Small-Business (50 or fewer emp.) 8/25/2023 "Monday is a paradox - in some ways I want to give it a 10 and in other ways a 1" 2/5 What do you like best about monday AI Work Platform? Monday can be incredibly useful, in some ways it lets you do a lot and it definitely saves our team time and streamlines some processes. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The support is absolutely awful. Every single time I try to speak to their live chat, I get passed between 3 separate teams before they tell me they cannot help and need to transfer the question to an email ticket. No one in their live chat support seems to be able to help with the most simple technical queries. It's an incredibly frustrating process. Their automations are also incredibly limiting, you end up needing to create massive workarounds to do something that seems fairly standard. It feels like everything we ever try to do, we hit blockers and things break, and we have to wait days and days to resolve the issue. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? We use Monday as a CRM. It works in some ways but there are so many blockers that make it incredibly frustrating to use almost every day. Review collected by and hosted on G2.com. Show More Response from Samantha Lim of monday AI Work Platform [Editedit](https://www.g2.com/survey_responses/monday-ai-work-platform-review-8528763/official_response/edit) Thanks for taking the time to leave a review and for your feedback. We'll be sure to forward this along to our support team, as they are here to assist you and give you in-class customer experience. We appreciate your thoughts and letting us know, and we'll be sure to also forward this along to those relevant teams. Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 4/5/2024 "Not a Fan" 1.5/5 What do you like best about monday AI Work Platform? I like that you can create projects and attach all those involved in the process and each can complete their part. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I think it is very busy in appearance and can be confusing to find what I want Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It does help with the completion of collaborated projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 11/24/2023 "Ok for simple projects" 2/5 What do you like best about monday AI Work Platform? It's very straightforward compared to heftier platforms like Jira. Very intuitive and easy to manage individual items. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? It's dreadful if you have a large number of projects and you need to manage resource across those projects. You can only get combined data across up to 20 boards at any one time so doing capacity planning or time management doesn't work. The reporting is dreadful - you cannot manipulate the data to get what you need - you're mostly stuck with what it gives you. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? I can see what we have on at any given point in time and keep a record of issues. Review collected by and hosted on G2.com. Show More 7/17/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cris B.") CB Cris B. Head of Channel Management Information Technology and Services Mid-Market (51-1000 emp.) 2/21/2024 "Monday.com brief experience" 2/5 What do you like best about monday AI Work Platform? I like that it is colorful, visually appealing and also have a lot of learning materials Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I dislike that it has lesser automation unlike other project management tool. also price is expensive Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It helped us solve all our daily activity / job orders we get from different stakeholders within our company. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about monday AI Work Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about monday AI Work Platform ](https://www.g2.com/products/monday-com/discussions/new) JE JJ Eugenio • Last activity about 6 years ago Is it possible for you to have your own CRM on Monday? 3 Upvotes 5 [ Join the conversation ](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) GU Guest User • Last activity 5 months ago What sets monday.com apart from other project management tools in terms of user experience and customization? 3 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-sets-monday-com-apart-from-other-project-management-tools-in-terms-of-user-experience-and-customization) [ View all Discussions ](https://www.g2.com/products/monday-com/discuss) ## Pricing Options Pricing provided by monday AI Work Platform. ### Standard $12.00 3 Seats Per Month ### Pro $19.00 3 Seats Per Month ### Enterprise Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-com/pricing) monday AI Work Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana 4.4/5(13,850) [ Compare Now ](https://www.g2.com/compare/asana-vs-monday-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image") ClickUp 4.6/5(13,675) [ Compare Now ](https://www.g2.com/compare/clickup-vs-monday-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e92834d0225af6db65b4c5bdd14276b0/smartsheet.jpg "Product Avatar Image") Smartsheet 4.4/5(22,696) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-monday-com) ##### ##### monday AI Work Platform Features Tasks Creation & Assignment Due Dates Task Prioritization Projects Planning Views Project Monitoring Activity Dashboard Task Creation Creation & Assignment Due Dates Drag & Drop [ View More Features ](https://www.g2.com/products/monday-com/features) ## 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