---
title: monday AI Work Platform Reviews
meta_title: 'monday AI Work Platform Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 17134 reviews by the users' company size, role or industry
  to find out how monday AI Work Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 17134
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---


# monday AI Work Platform Reviews
**Vendor:** monday.com  
**Category:** [Project Management Software](https://www.g2.com/categories/project-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 17,134
## About monday AI Work Platform
monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.



## monday AI Work Platform Pros & Cons
**What users like:**

- Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. (3935 reviews)
- Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. (2721 reviews)
- Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. (2666 reviews)
- Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. (2606 reviews)
- Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. (2368 reviews)
- Simple (1855 reviews)
- Daily Use (1787 reviews)
- Project Tracking (1708 reviews)
- User Interface (1687 reviews)
- Visibility (1670 reviews)

**What users dislike:**

- Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. (1681 reviews)
- Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. (1163 reviews)
- Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. (1003 reviews)
- Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. (822 reviews)
- Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. (728 reviews)
- Limited Functionality (598 reviews)
- Automation Difficulties (555 reviews)
- Complexity (536 reviews)
- Expensive (527 reviews)
- Overwhelming Features (503 reviews)

## monday AI Work Platform Reviews
  ### 1. AI Hype, Rising Costs, and Powerful project management, but too much AI hyped

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about monday AI Work Platform?**

What I like most about monday AI Work Platform is its flexibility. It can support a wide range of workflows, from simple task tracking to complex product and project management. The platform is highly customizable, with powerful automations, dashboards, and integrations that make it easy to organize work across teams.

However, monday has been moving in the wrong direction in several areas.

Pricing is becoming increasingly difficult to justify. Many essential capabilities are locked behind higher-tier plans, and costs rise quickly as teams grow.

The company’s current AI strategy also feels misguided. AI is promoted everywhere, but much of it adds little real value in daily work. Instead of solving meaningful workflow problems, many AI features feel like superficial additions designed to follow the market trend. I would rather see engineering resources invested in improving the platform itself, performance, and core project management capabilities.

Customer support has also deteriorated. Replacing much of the support experience with AI has made it unnecessarily difficult to reach a knowledgeable human when facing technical or billing issues. The result is a slower, more frustrating support experience than in the past.

Monday remains one of the most capable work management platforms available, but its priorities seem increasingly driven by marketing rather than by customer value. Focusing again on the fundamentals instead of AI hype would make the product significantly stronger.

The UX is OK.

**What do you dislike about monday AI Work Platform?**

My biggest disappointment is monday’s current AI strategy. AI has become a major marketing focus, but in practice many of the features provide little real value in day-to-day work. Too often, they seem to solve problems that users don’t actually have, rather than improving the core product.

Many AI capabilities also feel unreliable. They frequently require manual verification, which limits the productivity gains they promise. Instead of multiplying AI features, I would prefer monday to focus on strengthening its core workflow, project management, and collaboration capabilities.

I also miss easier access to human customer support. AI should enhance the product and the support experience, not replace them.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Monday helps me centralize project management in a single place. Instead of juggling spreadsheets, emails, and multiple tools, I can track tasks, priorities, deadlines, dependencies, and progress from one platform.

This gives me much better visibility into ongoing projects, reduces the risk of missing important tasks, and makes it easier to coordinate work. The customizable workflows and automations also save time by eliminating repetitive administrative work, allowing me to focus on higher-value activities.

  ### 2. Decent Tool with Attractive UI but Buggy Performance

**Rating:** 1.5/5.0 stars

**Reviewed by:** Jayden Jeriah W. | Project Manager

**Reviewed Date:** July 24, 2026

**What do you like best about monday AI Work Platform?**

I like monday Work Management because it's a single place where we can all collaborate on the status of a project and tasks. It's also really easy to set up. What I like most is the bright colors of the interface, which make it very easy to see what's happening on a board just by scanning. I also value the boards and the status and due date columns.

**What do you dislike about monday AI Work Platform?**

It's a pretty buggy platform overall, with low stability compared to other similar project management software I have used. I've even had things like the My Work page just not load at all, even after a computer restart and clearing my browser cookies. Monday Docs is very difficult to work with compared to other similar markdown software; it has bugs, the drag and drop isn't great, and it's finicky.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

I use monday Work Management to manage projects, align cross-department tasks, and collaborate on project status in one place.

  ### 3. Good for specific use cases, otherwise heavy and feels outdated

**Rating:** 1.5/5.0 stars

**Reviewed by:** Din G. | QA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about monday AI Work Platform?**

The table format is good for some tasks. In my field - test plans for our website, app and features

**What do you dislike about monday AI Work Platform?**

Very slow and heavy to use. Some actions that should be easy, are difficult. UX is not very friendly. Anything regarding notifications and automations is also difficult and restricting. Transition between tasks and sub-tasks is frustrating

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It has a nice view of tables. I like that I can sort according to different columns, and it's easy to create new columns

  ### 4. Clean and Easy to Use, but Too Basic for Technical Work

**Rating:** 1.5/5.0 stars

**Reviewed by:** Lou T. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about monday AI Work Platform?**

It’s fairly straightforward and a bit more intuitive than Jira, though it feels far less technical. The UX is clean and simple, and it’s easy to use for managing relatively basic tasks without much setup.

**What do you dislike about monday AI Work Platform?**

It felt redundant compared to using Jira. It also wasn’t as technical as I needed for my work. Overall, it seems best suited for recurring, non-technical tasks rather than more complex or technical workflows.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Just organizing recurring tasks

  ### 5. Lunes comparado con otras herramientas similares

**Rating:** 2.0/5.0 stars

**Reviewed by:** Eduardo R. | MSAT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about monday AI Work Platform?**

It integrates very well with the entire Google platform.

**What do you dislike about monday AI Work Platform?**

The structure for subtasks is very limited and creates difficulty when organizing a project; it has trouble updating the calendar with linked activities. In this regard, you could evaluate the functionality of Smart Sheet, which is quite superior for that and more open regarding collaborator licenses. This latter aspect makes Monday very limited and requires many licenses to operate in an organization.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

I mentioned it before, it has problems generating sub-tasks, only one level and with difficulties in the concordance between levels. Additionally, there are licensing issues since collaborators without a license cannot access it. I believe the Smart Sheet model is far superior in both aspects.

  ### 6. It was a good starter CRM

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2025

**What do you like best about monday AI Work Platform?**

Easy to build templates, board and have the ability to track work flow.

**What do you dislike about monday AI Work Platform?**

It was simple to use but not that impressive overall. We need something much better to track sales and run campaigns.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Track sales funnel

**Official Response from Brianna Hidalgo:**

> Hi there, thanks for sharing your honest thoughts about your experience with us. I'm glad to hear that you found the platform easy to use, though I'm sorry to hear it didn't completely meet your needs for tracking sales and running campaigns. We're always looking to improve and would love your input on what features could make it a better fit for your specific workflow. Could you share more about what you're looking for in a CRM?

  ### 7. Monday is a paradox - in some ways I want to give it a 10 and in other ways a 1

**Rating:** 2.0/5.0 stars

**Reviewed by:** Charlie L. | Co-founder, Consumer Electronics, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2023

**What do you like best about monday AI Work Platform?**

Monday can be incredibly useful, in some ways it lets you do a lot and it definitely saves our team time and streamlines some processes.

**What do you dislike about monday AI Work Platform?**

The support is absolutely awful. Every single time I try to speak to their live chat, I get passed between 3 separate teams before they tell me they cannot help and need to transfer the question to an email ticket. No one in their live chat support seems to be able to help with the most simple technical queries. It's an incredibly frustrating process.

Their automations are also incredibly limiting, you end up needing to create massive workarounds to do something that seems fairly standard.

It feels like everything we ever try to do, we hit blockers and things break, and we have to wait days and days to resolve the issue.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

We use Monday as a CRM. It works in some ways but there are so many blockers that make it incredibly frustrating to use almost every day.

**Official Response from Samantha Lim:**

> Thanks for taking the time to leave a review and for your feedback. We'll be sure to forward this along to our support team, as they are here to assist you and give you in-class customer experience. We appreciate your thoughts and letting us know, and we'll be sure to also forward this along to those relevant teams.

  ### 8. Not a Fan

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about monday AI Work Platform?**

I like that you can create projects and attach all those involved in the process and each can complete their part.

**What do you dislike about monday AI Work Platform?**

I think it is very busy in appearance and can be confusing to find what I want

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It does help with the completion of collaborated projects.

  ### 9. Ok for simple projects

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about monday AI Work Platform?**

It's very straightforward compared to heftier platforms like Jira.  Very intuitive and easy to manage individual items.

**What do you dislike about monday AI Work Platform?**

It's dreadful if you have a large number of projects and you need to manage resource across those projects. You can only get combined data across up to 20 boards at any one time so doing capacity planning or time management doesn't work.  The reporting is dreadful - you cannot manipulate the data to get what you need - you're mostly stuck with what it gives you.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

I can see what we have on at any given point in time and keep a record of issues.

  ### 10. Monday.com brief experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Cris B. | Head of Channel Management, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about monday AI Work Platform?**

I like that it is colorful, visually appealing and also have a lot of learning materials

**What do you dislike about monday AI Work Platform?**

I dislike that it has lesser automation unlike other project management tool. also price is expensive

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It helped us solve all our daily activity / job orders we get from different stakeholders within our company.

  ### 11. Challenging User Experience Trying to Get Started

**Rating:** 2.0/5.0 stars

**Reviewed by:** Nathan A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2023

**What do you like best about monday AI Work Platform?**

Initially it looked like it might be a good solution. There was a demo on the website that made it look like a user friendly project management tool. It seems like it could be not bad for larger teams that can get used to it.

**What do you dislike about monday AI Work Platform?**

Honestly I struggled getting into it. During set up there seemed to be errors and I couldn't seem to get a basic project set up. It was fustrating as I was trying to find a useful tool for a client. When shopping and demoing software, one only has so much time and I would prefer a smoother entry to something. I was actually fairly annoyed after the demo seemed to show a completely different experience I couldnt access.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

We were hoping to organize files and collaboration for projects like designing a website and some video projects. My client was looking for a file storage, and project collaboration too they were willing to subscribe to. We couldn't even get off the ground with Monday.com. It felt like they faked a good user experience with their little onsite demo. I was kind of annoyed honestly.

**Official Response from Emily Temkin:**

> Thanks so much for taking the time to leave a review, and for your feedback. We'll forward this along to our internal teams, and if you do have any questions or need any assistance in the future, please contact our support team through your account by hitting the ? in the left panel. 

  ### 12. Robust but Difficult to Set Up

**Rating:** 1.5/5.0 stars

**Reviewed by:** Megan M. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about monday AI Work Platform?**

Really love all the capabilities and the colors that make it very visually appealing for visual people. My boss is one of these people and it has really helped her see progress and determine priority items.

**What do you dislike about monday AI Work Platform?**

It takes a long time to set up exactly how you want it, truly you need a dedicated person to be able to get it going perfectly. Otherwise, you will be tweaking constantly to get it fully operational and customized.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Monday helps solve prioritization bottlenecks and automation and integration struggles. There are many ways to do this, so if you do reach a dead end, there is usually a workaround using Monday.com.

**Official Response from Emily Temkin:**

> Thanks so much for taking the time to leave a review. We understand that you may have some questions getting your workflow set up, and we're available 24/7 at support@monday.com for any questions you may have!

  ### 13. A fine software..with stronger alternatives

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about monday AI Work Platform?**

Visualizations are helpful, especially when toggling between views for shared boards. Guests are also easily added to boards, even from outside of your organization - which is very helpful.

**What do you dislike about monday AI Work Platform?**

Monday documents have so much potential but are, unfortunately very non-user-friendly. I recommend sticking with Google Docs for the lags and glitches that Monday docs bring. The feature to automatically add a line of text as an action item is excellent, but unfortunately, it does not outweigh the bad user experience of the tool

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Monday.com has helped keep open communication with our fully distributed team. However, we're more likely to manage tasks and deadlines and collaboration in slack - which does not have a great Monday.com integration

  ### 14. Most useful feature usually doesn't work

**Rating:** 1.5/5.0 stars

**Reviewed by:** Lyah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about monday AI Work Platform?**

I like that it's easy to plan new tasks and get an overview of your day.

**What do you dislike about monday AI Work Platform?**

The handiest part, i.e. the overview, usually doesn't work. For some reason there are problems with loading everything, which makes it very slow.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Getting an overview of what needs to happen in a day and keeping my agenda

  ### 15. I used monday.com for work, but didn't enjoy it

**Rating:** 1.5/5.0 stars

**Reviewed by:** Tamar S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about monday AI Work Platform?**

User-friendly online interface and quick onboarding process

**What do you dislike about monday AI Work Platform?**

Limited synching/intelligent features compared to ClickUp

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Helps us coordinate marketing activities and delegate tasks in larger teams
Helps me plan my weekly tasks

  ### 16. Bad UX, hard to keep track of tasks

**Rating:** 1.5/5.0 stars

**Reviewed by:** Ben V. | Senior Media Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about monday AI Work Platform?**

Monday does a good job of notifying you of upcoming tasks

**What do you dislike about monday AI Work Platform?**

The design of Monday.com is not very good. It is also super difficult to organize everything in one place, and the date section in the interface is confusing. I've now been part of 2 companies that have used Monday and switched to a different platform like Asana or Trello.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It is solving posting updates about projects and keeping everyone in the loop, as opposed to just an email or a slack message.

**Official Response from Emily Temkin:**

> Hey there. Thanks so much for taking the time to leave a review and for your feedback. We'll be sure to pass this feedback to our relevant teams.

  ### 17. Awesome product

**Rating:** 2.0/5.0 stars

**Reviewed by:** Tanuj N. | Software Development Engineer II, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about monday AI Work Platform?**

I like the bug management UI as it increases the productivity

**What do you dislike about monday AI Work Platform?**

I don't like the lag we get when website is opened

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It is helping to increase Productivity

  ### 18. monday.com

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about monday AI Work Platform?**

integration with other functions and programs

**What do you dislike about monday AI Work Platform?**

does not appear to be as user friendly as they had stated it would be

**What problems is monday AI Work Platform solving and how is that benefiting you?**

sales tracking of pipeline and activities helping our staff stay organized

  ### 19. Complicated

**Rating:** 2.0/5.0 stars

**Reviewed by:** Nicole S. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about monday AI Work Platform?**

I like that you can see the dashboard of all the areas associated to the app. It does give a lot of options to keep track of your tasks and offers notifications also.

**What do you dislike about monday AI Work Platform?**

This program is more complex than what I was looking for. This may be a better option for someone trying to keep track of their team or company, not just individual tasks.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

I was trying to find a simple calendar/task feature to keep track of all my work and deadlines. This program offers ways to keep track but seems like more work to learn how to use it than actually using it.

**Official Response from Emily Temkin:**

> Hi there, thanks so much for your review. We will let the team know, as we are always looking for ways to improve for all of our users!

  ### 20. Awful, clunky software

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2019

**What do you like best about monday AI Work Platform?**

The colors are fine. Customer service is friendly.

**What do you dislike about monday AI Work Platform?**

The app feels like it was written by interns in 2003. 
- Slow and bloated (more than a few comments = always loads all of them resulting is super slow load times)
- Search doesn't search everything, just the titles of stuff (need to search for something you put in a comment or description? Too bad... this is 100% inexcusable)
- Notifications are not intuitive causing you to miss notices
- Interface is illogical and convoluted; like someone thought "What if we tried to copy Asana but didn't do any user testing or hire a professional UX team"
- Keyboard shortcuts that they chose are the same as some browser keyboard shortcuts. Highlighting the URL in Chrome is CMD+L, but if you do that while on Monday.com it loads the 'logs' ... worst of all, it loads the logs in such a way that you can't use your back button to go back to the previous page, and closing the logs doesn't return you to the previous page, so you basically lost whatever screen you were on with no way to recover it other than to try and remember the title and search for it.

I mean, just mind numbingly annoying stuff. Anyone who has used Asana, Trello, Basecamp, or others will not like this software as it is miles and miles behind those products.

**Recommendations to others considering monday AI Work Platform:**

Don't walk, but run to Asana, Basecamp, Trello, and other options that are lightyears better than this product.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

We have to work on Monday.com because one of our clients uses it. Our whole team hates it.

**Official Response from Emily Temkin:**

> Hi there, thanks so much for your review. We'll be sure to forward your feedback to the team, as we are always looking to make the platform better for all users.

  ### 21. Really struggling to see the ongoing benefit when hygiene usability is so poor.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2022

**What do you like best about monday AI Work Platform?**

So much flexibility, useful visuals and easy to get data into the system to get going

**What do you dislike about monday AI Work Platform?**

Even as a pro user its hard/impossible to manage people access to specific workstreams (i have zero trust that this works) plus dashboards are buggy and regularly fail.

**Recommendations to others considering monday AI Work Platform:**

Understand what benefits you actually get from the different price tiers, you get little more capability for a lot more cost. Be aware that you cannot easily manage users without getting hammered for more cost or having to delete workspaces to prevent external people from seeing them.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

organisation of data that required consolidation.

**Official Response from Emily Temkin:**

> Thanks so much for taking the time to leave a review! We'll be sure to forward your feedback promptly to our team.

  ### 22. Didn't find it useful to manage projects

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about monday AI Work Platform?**

It is beautiful and simple - so if those two things are important to you then it makes sense to use Monday. Would be better used as a daily task tracker. My design team and people who really love simple UX were big fans. It was also fairly simply to onboard new team members.

**What do you dislike about monday AI Work Platform?**

The capabilities are very limited if you are managing a large project with multiple resources, milestones and dependencies. As soon as things got more complicated than a to do list, Monday's capabilities were extremely limited. As the administrator, I struggled to track projects truly end to end and wouldn't put Monday in the same category with other project management tools like Smartsheet or MS Project.

**Recommendations to others considering monday AI Work Platform:**

If you are looking for a simple task tracker that is very nice to look at - this is a great tool. If you really need to track projects and ensure resources are planned out across many deliverables - this is probably not the system for you.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Working as a project manager for a creative team delivering copy, content and digital web updates. We used the tool to resource plan and track projects through to delivery.

**Official Response from Emily Temkin:**

> Hi there — thank you so much for taking the time to leave a review and for your feedback. We will forward your feedback to the team, as we are always looking for ways to improve the platform for our users.

  ### 23. A great idea that we couldn't make work for us

**Rating:** 2.0/5.0 stars

**Reviewed by:** Kirk W. | Innovation Officer (Branding), Media Production, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2020

**What do you like best about monday AI Work Platform?**

On paper monday really does it all.  It is such an amazing tool. We were remarkably excited after we demoed the product and invested for 2 years.  It seemed to have a solution, integration, or template for every possible solution.

**What do you dislike about monday AI Work Platform?**

Whereas it had a solution for everything, it isn't as intuitive to set up and maintain as we had hoped.  After several false starts and failed attempts at making it work we moved on to other solutions.  I'd imagine for a more tech saavy organization this would be the perfect tool. But for us the benefits were outweiged by the technical understanding requirments.

**Recommendations to others considering monday AI Work Platform:**

If you aren't particularly adept at spreadsheets, APIs and, Zapier integrations, this might not be the right tool

**What problems is monday AI Work Platform solving and how is that benefiting you?**

We have many different projects running at any given time.  Always looking for solutions to better help us organize those efforts.

  ### 24. Great software pricy though

**Rating:** 2.0/5.0 stars

**Reviewed by:** Nick Poe of Tall Pine B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about monday AI Work Platform?**

The features are user friendly. Easy to navigate and color coded.

**What do you dislike about monday AI Work Platform?**

The price. For my small company spending $450 a year on software that I may log into briefly once every couple weeks is steep. Not all companies need intensive project management.

**Recommendations to others considering monday AI Work Platform:**

Really solid, I would just consider the pricing.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

The ability to see project updates across all departments.

  ### 25. Nice customization options, but buggy.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2019

**What do you like best about monday AI Work Platform?**

I like that monday com allows you to create a ton of different views and columns to match everyones workflows. Automatons are also pretty great. The software is generally easy to use, which is a plus

**What do you dislike about monday AI Work Platform?**

A lot of bugs i've encountered during the first week and i assume there are more to come. I also dont like they you have to use dashboard to keep track of YOUR activities, and dashboards have less functionality than boards. Generally i feel that monday team had idea to make users click 5 times instead of 1 and considering this is a software our team might use every day, it kind of holds me of from using it. Other stuff:

- no default view for inbox - 1 extra click
- cannot create new task by clicking the timeline 
- not showing entire list of assignees when creating a task, not only first 3 - more clicks
- Mandatory fields when creating task - ???
- Delete grey group ("rejected" by default) of tasks in canban
- Color coding on timeline (dashboards) random? 
- Dependency - drag and drop on the timeline, wrike-like - you have to manually type task name to create dependency - more clicks
- No kanban for dashboard - not sure why this is missing
- Cannot Change the order of the groups on my dashboard
- Cannot change the order of team members on the timeline
- Make widgets full srceen on screen with 2k resolution 
- No default view for the board
- Desktop notifications dont work on the mac
- BUG when saving an assignee filter on the dashaboard
- Have all menu items open (boards and dashboards)- more clicking
- Move Dashboards up - why they have to be at the bottom? And as soon as you click dashboard - they move up. What kind of UX is that?
- No task templates - this is obviously "i wish it was there", but using boards doesnt work us since boards live in separate spaces 

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Daily routine of the marketing team

  ### 26. A Bit Too Robust

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2019

**What do you like best about monday AI Work Platform?**

Monday advertises a lot of features that are great for project management. The interface is organized and easy to navigate. 

**What do you dislike about monday AI Work Platform?**

There is way too much of a large learning curve for this software with not a lot of tutorials and support. It honestly had significantly more features than our small company needed and was a headache to try and implement. 

**Recommendations to others considering monday AI Work Platform:**

The program is wonderful if you have ample time to dedicate to learning the program. A lot of the features were simply features we didn't need and it complicated the onboarding process. We ended up abandoning Monday and choosing another program. However, if you need all of these features and are maybe part of a large company, Monday is likely one of the best programs for you. 

**What problems is monday AI Work Platform solving and how is that benefiting you?**

It was for project management within our office of 10 people. 

  ### 27. monday.com gets the basic functions done, but very unorganized. 

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about monday AI Work Platform?**

Other people in the company being able to see all the work.

**What do you dislike about monday AI Work Platform?**

I don't like how all the tasks or review points in one board all have to be the same and that there are no subtasks that you can build out.

**Recommendations to others considering monday AI Work Platform:**

It's good for very basic usage, but you aren't able to get super detailed. 

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Visibility into workload.

  ### 28. Not for a solo freelancer

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about monday AI Work Platform?**

I thought that it was colorful, that was about it.

**What do you dislike about monday AI Work Platform?**

It is advertised a project management software and probably works for team projects, however it was not helpful with keeping projects organized as a freelancer. It was not worth the effort.

**Recommendations to others considering monday AI Work Platform:**

If you are a solo skip it. It might benefit teams but for a solo it's not worth the effort.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

I was trying to solve the problem of keeping projects for different clients in front of me but I didn't find this helpful at all.

  ### 29. Monday Is A Color-Coded Excel Spreadsheet

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2019

**What do you like best about monday AI Work Platform?**

Flexible apps/features are easily added. You can customize easily.

**What do you dislike about monday AI Work Platform?**

Actions are applied globally in a set of tasks. However, sometimes within a board, you want a cluster of tasks to have that don't match others in that same board. You can do that. Once you add a column, it's added to every group and task. I hate that. 

**What problems is monday AI Work Platform solving and how is that benefiting you?**

See above. 

  ### 30. Best For Project Management Starters - NOT for the elite.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about monday AI Work Platform?**

Monday offers a wide variety of options to track the progress of all sorts of projects. From graphic design to multimedia review to social media posting to podcast review and website tracking - on the surface, it enables a level of reporting and efficiency that teams with older software's will love. If your team doesn't use a project management system or is using whiteboards, I recommend you register for an account today.

**What do you dislike about monday AI Work Platform?**

All of Monday's app's and web experience becomes extremely bogged down when you have more than just a few items in a board. We use several boards with hundreds of pulses, and the system keeps slowing down, the website crashes, and the app consumes unnecessary memory. It's not the easiest solution to use for large teams - and it is expensive for more and more uses.

**Recommendations to others considering monday AI Work Platform:**

Sharing with outside contractors and other organized teams can happen outside of the paid user employees - this helps cut down costs and allows other organizations that use Monday to add your board to their list. Just remember, Monday will save a lot of time and increase efficiency. It will not spare you from constant updates, crashes, and other computer/cloud service obstructions. You will be frustrated from time to time.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Our creative media team was continually being piled on with new media requests to the point where our team was drowning in random, and large tasks were being completed way after the deadline. Monday allows the executive, management, and team leaders to take a view of the actual workload and schedule projects and deadlines accordingly. While the amount of work hasn't been adjusted, team members are able to band together and the rate of projects being completed on time has nearly tripled. Projects are not getting forgotten, and the reports enable an overview look of all the creative content in construction.

  ### 31. Good and time intensive to implement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Andrew B. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about monday AI Work Platform?**

It's powerful and could be very valuable to project management

**What do you dislike about monday AI Work Platform?**

there's a monthly fee and it will take a will to implement.

**Recommendations to others considering monday AI Work Platform:**

It's nice and powerful. We didn't like spending the $30/month when we had a lot of set up to do. We chose Telllo which was free for a company our size.

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Our project management 

  ### 32. Ok project management tool, but expensive for startups

**Rating:** 1.5/5.0 stars

**Reviewed by:** Eleanor d. | Managing Director, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2018

**What do you like best about monday AI Work Platform?**

The ability to produce a timeline on the click of a button is really useful when developing project plans. 

**What do you dislike about monday AI Work Platform?**

I thought it was very expensive for a small team and we eventually moved to Zenkit because it has much better functionality and is free for small teams.

**Recommendations to others considering monday AI Work Platform:**

Check out Zenkit instead

**What problems is monday AI Work Platform solving and how is that benefiting you?**

Project planning and specifically resource planning - having oversight of what each employee is doing across a number of projects

  ### 33. DaPulse is like an odd experiment that gained traction so they went with it

**Rating:** 1.5/5.0 stars

**Reviewed by:** James H. | Senior Web Developer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2016

**What do you like best about monday AI Work Platform?**

The only thing I like is that they fixed a bunch of UI bugs that plagued it for a long time when I first started using it. The rest of things that one might say are positive about it, are simply standard with every other issue tracker. 

**What do you dislike about monday AI Work Platform?**

I dislike the interface and how it's failed to evolve with the amount of content being shown. I dislike the side bar that is too thin to read people's updates/info boxes. I dislike the replied comments have nested responses worse than 90s email where it gets so thin that it's one word per line. I dlslike the slow animations and drag-dropping features. I dislike the lack of clarity about what things do, and the hidden menus that only appear when you hover over something but don't have a tool tip to say what they do, and the fact that they stay there until you click something else on the site. I dislike the way things have unexpected click events when you want to highlight and copy a line of text but it opens a menu instead where you still can't highlight the line with a triple click. I dislike that there's no button that goes directly to a page where you can see everything assigned to you (You have to type your name into the search bar every time you want to view this page)

**Recommendations to others considering monday AI Work Platform:**

I've used Redmine and found it to be more sophisticated/professional than DaPulse. DaPulse is like the kids version of an issue tracking software with lots of color and unnecessary bling features like animation and drag and drop. I used Trello a little bit, and I guess this is like a Trello with the whole drag-dropping, but it just doesn't feel right for a large company with hundreds of issues. I cannot recommend a better issue tracking software because I haven't used enough to make a decision, but the next one we go with will be Jira so I look forward to learning it.



**What problems is monday AI Work Platform solving and how is that benefiting you?**

We record our bugs, issues, feature todo lists. It does the job of recording them and letting us delegate and tick them off as we go.

  ### 34. Better for createive teams

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2016

**What do you like best about monday AI Work Platform?**

Having a project management team is better than nothing. One of the great things about DaPulse is their support staff. If you have an idea to make the product better, they can usually implement fairly quickly. We will likely find another tool in the next 1-2 months. 

**What do you dislike about monday AI Work Platform?**

Hard to move tasks between boards without losing information
No gantt charts
we had a difficult time with user adoption
hard to find tasks and threads
no easy way to see all tasks assigned to any one team member

Ultimately we found that Dapulse didn't fit out needs based on the way we are running programs and events


**Recommendations to others considering monday AI Work Platform:**

I found dapulse to be great for creative teams and design teams. We struggled with Dapulse when using it for things like webinars and events, where many of the tasks had dependencies on creative, demand gen, product marketing, etc

**What problems is monday AI Work Platform solving and how is that benefiting you?**

viability into what team members are working on
better project management and time management



  ### 35. Not a huge fan

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2016

**What do you like best about monday AI Work Platform?**

There are lots of colors which is nice to have. 

**What do you dislike about monday AI Work Platform?**

Everything is very, very slow on the app. That's why I don't want to use it. 

**Recommendations to others considering monday AI Work Platform:**

None. 

**What problems is monday AI Work Platform solving and how is that benefiting you?**

We are just trying to organize our internal data 


## monday AI Work Platform Discussions
  - [Is it possible for you to have your own CRM on Monday?](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) - 5 comments, 3 upvotes
  - [How can I Integrate my boards with Google Data Studio](https://www.g2.com/discussions/how-can-i-integrate-my-boards-with-google-data-studio) - 1 comment, 2 upvotes
  - [How do I integrate Mondays with Fareharbor booking software.](https://www.g2.com/discussions/how-do-i-integrate-mondays-with-fareharbor-booking-software) - 1 comment, 2 upvotes
  - [Interior Design Pipeline Management](https://www.g2.com/discussions/51765-interior-design-pipeline-management) - 1 comment, 1 upvote
  - [Why cant I have a time sched](https://www.g2.com/discussions/50563-why-cant-i-have-a-time-sched) - 1 comment, 1 upvote

- [View monday AI Work Platform pricing details and edition comparison](https://www.g2.com/products/monday-com/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A31%3A22+-0500&secure%5Bsession_id%5D=db5575f3-5da6-45a3-83a2-22aa1e85a2f0&secure%5Btoken%5D=a46093eacb30119913a56440813a83604b8f9e2800a6e2b752e87ebe703bd267&format=llm_user)
## monday AI Work Platform Integrations
  - [7pace](https://www.g2.com/products/7pace/reviews)
  - [A3 ERP](https://www.g2.com/products/a3-erp/reviews)
  - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews)
  - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Air](https://www.g2.com/products/air-labs-inc-air/reviews)
  - [AM](https://www.g2.com/products/am/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Asana for Gmail for G Suite](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)
  - [BILL Spend &amp; Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews)
  - [Bitskout](https://www.g2.com/products/bitskout/reviews)
  - [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews)
  - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Buildxact](https://www.g2.com/products/buildxact/reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Chatra](https://www.g2.com/products/chatra/reviews)
  - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews)
  - [Clockify](https://www.g2.com/products/clockify/reviews)
  - [Codex](https://www.g2.com/products/openai-codex/reviews)
  - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews)
  - [Collaboro](https://www.g2.com/products/collaboro/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Creatify AI](https://www.g2.com/products/creatify-labs-inc-creatify-ai/reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews)
  - [DocuGen](https://www.g2.com/products/docugen/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [Drive Uploader](https://www.g2.com/products/drive-uploader/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews)
  - [Dubsado](https://www.g2.com/products/dubsado/reviews)
  - [eDesk](https://www.g2.com/products/edesk/reviews)
  - [Elementor](https://www.g2.com/products/elementor/reviews)
  - [Everhour](https://www.g2.com/products/everhour/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Fathom](https://www.g2.com/products/fathom-video/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Filevine](https://www.g2.com/products/filevine/reviews)
  - [Fillout](https://www.g2.com/products/fillout/reviews)
  - [Frame.io](https://www.g2.com/products/frame-io/reviews)
  - [GHL](https://www.g2.com/products/ghl/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Global Shop Solutions ERP](https://www.g2.com/products/global-shop-solutions-erp/reviews)
  - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Backup and DR service](https://www.g2.com/products/google-backup-and-dr-service/reviews)
  - [Google Classroom](https://www.g2.com/products/google-classroom/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Google Workspace Excel Add-In by Devart](https://www.g2.com/products/google-workspace-excel-add-in-by-devart/reviews)
  - [Hootsuite](https://www.g2.com/products/hootsuite/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [IBM Db2](https://www.g2.com/products/ibm-db2/reviews)
  - [IMS DriveSync](https://www.g2.com/products/ims-drivesync/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)
  - [Make](https://www.g2.com/products/outfit-make/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [MangoApps](https://www.g2.com/products/mangoapps/reviews)
  - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [Missive](https://www.g2.com/products/missive/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [monday dev](https://www.g2.com/products/monday-dev/reviews)
  - [MONKEY](https://www.g2.com/products/monkey/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Outdoo AI](https://www.g2.com/products/outdoo-ai/reviews)
  - [Outlook4Gmail](https://www.g2.com/products/outlook4gmail/reviews)
  - [PageProof](https://www.g2.com/products/pageproof/reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews)
  - [Printavo](https://www.g2.com/products/printavo/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Render](https://www.g2.com/products/render-render/reviews)
  - [Replit](https://www.g2.com/products/replit/reviews)
  - [Revit](https://www.g2.com/products/revit/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [Scipio ERP](https://www.g2.com/products/scipio-erp/reviews)
  - [Semrush](https://www.g2.com/products/semrush/reviews)
  - [ServiceM8](https://www.g2.com/products/servicem8/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Sugar CRM Connector](https://www.g2.com/products/sugar-crm-connector/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)
  - [The Mortgage Office Loan Servicing](https://www.g2.com/products/the-mortgage-office-loan-servicing/reviews)
  - [Toggl Track](https://www.g2.com/products/toggl-track/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)
  - [Unleashed](https://www.g2.com/products/unleashed/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [Workfront](https://www.g2.com/products/workfront/reviews)
  - [Workiz](https://www.g2.com/products/workiz/reviews)
  - [Xactimate](https://www.g2.com/products/xactimate/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [ZAPPY](https://www.g2.com/products/zappy/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Ziflow](https://www.g2.com/products/ziflow/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## monday AI Work Platform Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Code Generation
- Text to Image
- Generative AI
- API
- Natural Language Processing
- Virtual Characters and Avatars
- Content Generation
- Personalization and Recommendation
- Conditional Generation
- Transformer Model
- Automated Image & Video Editing
- Interactive and Co-Creative Systems
- Text Summarization
- Data Augmentation
- Variation Autoencoder Models
- Adversarial Training
- Transfer Learning and Fine-tuning
- Simulation and Scenario Generation
- Creative Design
- AI Copilot
- Prompt Engineering
- Foundation Model

**Feedback Management**
- Feedback Management

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Document Management**
- Document Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Reporting/Analytics**
- Reporting/Analytics

**Sentiment Analysis**
- Sentiment Analysis

**Security & Compliance**
- Security & Compliance

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Personalized Outreach**
- Personalized Outreach

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Dynamic Modeling**
- Dynamic Modeling

**Scalability**
- Scalability

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Agent Customization**
- Agent Customization

**Omnichannel Outreach**
- Omnichannel Outreach

**Follow-Up Scheduling**
- Follow-Up Scheduling

**Lead Generation**
- Lead Generation

**Inquiry Routing**
- Inquiry Routing

**Multi-Channel Campaigns**
- Multi-Channel Campaigns

**Independent Decision Making**
- Independent Decision Making

**Outreach Performance Analytics**
- Outreach Performance Analytics

**Customer Interaction Automation**
- Customer Interaction Automation

**Problem Solving**
- Problem Solving

**Task Automation**
- Task Automation

**Prospect Prioritization**
- Prospect Prioritization

**Real-time Conversations**
- Real-time Conversations

**Sales Follow-Up**
- Sales Follow-Up

**Data Enrichment**
- Data Enrichment

**Iteration Management**
- Iteration Management

**Backend Logic Creation**
- Backend Logic Creation

**Prompt Understanding**
- Prompt Understanding

**Application Development**
- Application Development

**Full-Stack Output**
- Full-Stack Output

**API Integration**
- API Integration

**Contextual Guidance**
- Contextual Guidance

**Customizable User Interface**
- Customizable User Interface

**Design Customization**
- Design Customization

**Out-of-the-Box Functionality**
- Out-of-the-Box Functionality

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Lead Qualification**
- Lead Qualification

**Sales Automation**
- Sales Automation

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Portfolio Management**
- Portfolio Types
- Planning
- Alignment
- Portfolio Mix
- Resource Allocation & Planning

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Tasks**
- Tasks
- Details
- Priority

**Platform Basics**
- Drag & Drop Scheduling
- Project and Task Lists Organization
- Project Templates
- Budgeting and Cost Estimation
- Team Member Roles
- Automated Alerts and Notficiations
- To-Do List

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Automation**
- Workflows
- Customization
- Data repository

**Communication**
- Discussions
- External
- Announcements

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Automation**
- Sales Follow-Up
- Feedback Collection
- Document Processing
- Lead Generation
- Customer Interaction Automation

**Generation and Interpretation - AI App Builder**
- Prompt Understanding
- Backend Logic Creation
- UI Generation
- Context Awareness

**Agentic AI - Kanban Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Task Planning
- Project Planning

**Agentic AI - Marketing Resource Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Third-Party Integrations
- Activity Planning
- Strategic Planning
- Campaign Planning

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Additional Functionality**
- API
- Metadata Management
- Real-Time Reporting
- Commenting/Notes
- Approval Process Control
- Approval Workflow
- Generative AI
- Brand Management
- Budgeting/Forecasting
- File Management
- Marketing Calendar
- Role-Based Permissions
- Status Tracking
- Access Controls/Permissions
- Campaign Management
- Customizable Templates
- Calendar Management
- Template Management
- Resource Management
- Customizable Reports
- Version Control
- Content Management
- Tagging
- Document Storage
- Task Scheduling
- Workflow Management
- Social Promotion
- AI Copilot
- Campaign Analytics
- Dashboard Creation
- Task Management
- Project Templates
- ROI Tracking
- Single Sign On
- Activity Dashboard
- Search/Filter
- Reporting & Statistics
- Digital Asset Management
- Multi-Channel Marketing
- Document Management
- Configurable Workflow
- Expense Management
- Alerts/Notifications
- Collaboration Tools
- Drag & Drop
- Customizable Branding
- Project Management
- Asset Lifecycle Management

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Project Management**
- Dependencies
- Priorities
- Lean Management
- Deadline Management
- Calendar Management
- Change Management

**Management**
- Updates
- Audit Trail
- Integration

**Kanban Boards**
- Kanban Cards
- Drag and Drop
- Visibility

**Content Planning**
- Content Organization
- Task Assignment
- Multi-Channel Marketing
- Task Scheduling

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks
- Project Templates

**Administration**
- Permissions
- Procedures
- Remote Work

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Autonomy**
- Problem Solving
- Task Execution
- Adaptive Responses
- Independent Decision Making

**Generated Application Quality - AI App Builder**
- Scalability
- Out-of-the-Box Functionality
- Design Customization
- Data & API Integration

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Resource Management**
- Definition
- Allocation
- Optimization

**Planning**
- Workflow
- Backlog
- Optimization
- Configurable Workflow

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Dashboards

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Outbound Sales**
- Follow-Up Scheduling
- Prospect Prioritization
- Multichannel Campaign Execution
- Personalized Outreach
- Outreach Performance Analytics

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Additional Functionality**
- Collaboration Tools
- Gantt/Timeline View
- AI Copilot
- Task Tagging
- Spreadsheet View
- Task Scheduling
- Search/Filter
- Email-to-Task Conversion
- Project Tracking
- Time Tracking
- Sub-Task Management
- Task Progress Tracking
- Third-Party Integrations
- Calendar Management
- Mobile Access
- Task Editing
- Reporting/Analytics
- Deadline Management
- API
- Dependency Tracking
- Document Management
- Assignment Management
- Project Planning
- Task Board View
- Workflow Management
- Activity Tracking
- Commenting/Notes
- Resource Management
- Task Import
- Dashboard
- Access Controls/Permissions
- Real-Time Notifications

**Additional Functionality**
- Task Scheduling
- Reporting & Statistics
- Multiple Projects
- Gantt/Timeline View
- Document Storage
- Collaboration Tools
- Activity Tracking
- Assignment Management
- Progress Tracking
- Activity Dashboard
- Single Sign On
- Commenting/Notes
- Email Management
- Search/Filter
- Real-Time Notifications
- Prioritization
- Access Controls/Permissions
- Multi-board
- Task Progress Tracking
- File Management
- Milestone Tracking
- Planning Tools
- Time Tracking
- KPI Monitoring
- AI Copilot
- Generative AI
- Calendar Management
- Projections
- To-Do List
- Roadmapping
- Project Time Tracking
- Workflow Management
- Project Tracking
- Charting
- Project Management
- Project Templates
- @mentions
- Task Management
- API
- Visual Workflow Management
- Tagging
- Dependency Tracking
- Customizable Fields
- Supports Scrum
- Deadline Management
- Real-Time Updates

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Data & Analytics**
- Data Consolidation
- Visualizations
- Performance
- Risk Analysis

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Marketing Campaign Performance**
- Performance and ROI Tracking
- Activity Tracking
- Project Tracking
- Progress Tracking
- Goal Setting/Tracking
- Status Tracking
- Project Time Tracking
- Task Progress Tracking

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity
- Offline Mode

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Strategy - Project and Portfolio Management**
- Simulation
- Tracking
- Planning
- Objectives
- Visiblity
- Alignment
- Risk Management
- Implementation
- Optimization
- Prioritization
- Timesheet Management
- Workflow Management
- Resource Management
- Task Management
- Requirements Management
- Assignment Management
- Document Management
- Project Time Tracking
- Status Tracking
- Progress Tracking
- Time & Expense Tracking
- Project Tracking
- ROI Tracking
- Activity Tracking
- Portfolio Management

**Agentic AI - Marketing Calendar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Task Planning
- Project Planning
- Media Planning
- Campaign Planning

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Additional Functionality**
- Collaboration Tools
- Budgeting/Forecasting
- Kanban Board
- Projections
- Demand Forecasting
- Multiple Projects
- Third-Party Integrations
- Customizable Fields
- Customizable Reports
- AI Copilot
- Reporting/Analytics
- API
- Project Templates
- Commenting/Notes
- Dashboard
- Gantt/Timeline View
- Agile Methodologies
- Planning Tools
- Real-Time Updates
- Project Workflow
- Task Scheduling
- Generative AI
- Drag & Drop

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Integration**
- Front Office
- Back Office
- External data

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Other Features**
- Integrations
- Reporting

**Inbound Sales**
- Data Enrichment
- Inquiry Routing
- Feedback Collection
- Real-Time Engagement
- Lead Qualification

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Additional Functionality**
- File Management
- Activity Dashboard
- Real-Time Updates
- Deadline Management
- Project Workflow
- Prioritization
- Configurable Workflow
- AI Copilot
- Reporting & Statistics
- Email Management
- Reminders
- Workflow Management
- Drag & Drop
- Roadmapping
- Project Management
- Customizable Reports
- Campaign Management
- Predictive Analytics
- Marketing Calendar
- Planning Tools
- Spend Management
- Role-Based Permissions
- Calendar Management
- API
- Generative AI
- Commenting/Notes
- Presentation Tools
- Collaboration Tools
- Gantt/Timeline View
- Projections
- Budgeting/Forecasting
- Task Management
- Assignment Management
- Access Controls/Permissions
- Tagging

## Top monday AI Work Platform Alternatives
  - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,035 reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,458 reviews)
  - [Hive](https://www.g2.com/products/hive-hive-hive/reviews) - 4.6/5.0 (651 reviews)

