The key value of Monday is to facilitate collaborative project and task management. Providing all stakeholders access to all relevant information and the ability to update and exchange information in a very intuitive and at the same time very customized fashion.
Tasks that would have previously required setting up and exchanging long sets of emails and messages, with various attached documents can advantageously be replaced with much more dynamic, useful and collaborative Monday boards.
I use Monday to manage digital marketing, web design and new venture projects as well as on-going activities. We use the default, timeline, and kanban views, depending on needs. Also the dashboard function to provide an overview of project status at a glance. Every board (task list, project status, issue management, prioritization, status on budgets, social media campaigns, etc.) can be shared with internal and external client team members. They can manage individual tasks or entire boards. The notification function of Monday makes it easy to notify relevant stakeholders of updates.
The fact that it is multi-platform (desktop, mobile, tablet) is an additional plus.
A key benefit is time savings compared to previous approaches to collaborate and share information. Another benefit is improving the quality of information exchange, making it easier to involve the right persons at the right time.
In comparison with other popular tools, I liked Monday for its flexibility and great customizability. I also like the fast responsiveness of the client service team and the fact that new features and integrations are regularly added. Review collected by and hosted on G2.com.