Constantly growing in terms of customization. From built in no code automations and integrations, all the way to API access and manipulation and custom apps for the most advanced users. The community feature is extremely useful as we've implemented quite a few Apps and custom integrations from other users there. Monday.com's customer service team is also top notch. While always not able to solve my issues due to some feature incompatibility they easily understand and I've seen multiple of my questions/issues become full features shortly after. So when they say they are passing along the feedback they actually mean it. Review collected by and hosted on G2.com.
Current lack of widespread public road maps. There is a detailed roadmap for the Sub-items feature which has been highly requested and a impactful addition since it's release. But that is the only public road map I'm aware of. It would be nice to see more like this for other features and the system as a whole. There a few features that we have been able to bypass or manage with 3rd party integrations that I feel should already be features on Monday.com. There needs to be a concerted effort to understand and prioritize some of the more basic missing features so that new users aren't turned off. A key one that comes to mind, is lack of HTML email options for automated emails. The ability to automate and email and send it without leaving Monday is great but currently it's only plain text no ability to CC/BCC or attach files(without utilizing integrations which may be out of some users reach). Review collected by and hosted on G2.com.
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Great Tool for Keeping Team on Track
12,850 out of 12,851 Total Reviews for monday Work Management
Overall Review Sentiment for monday Work Management
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Monday Work Management stands out for its customization capabilities and intuitive approach. The tool allows for the design of workflows completely tailored to the needs of any team or project. Its ease of implementing automations and integrations, without requiring programming knowledge, makes it an accessible option for both technical users and beginners. Additionally, the visual interface is very attractive and facilitates task management, which encourages collaboration and improves team efficiency. Review collected by and hosted on G2.com.
One aspect to improve is the rigidity in the structure of user packages, which are only available in multiples, which can be impractical and costly for small teams. Additionally, during the initial stages of use, notifications can be excessive and even intrusive, hindering the initial experience for some users. It would be ideal to have more balanced default settings for notifications, with clear options to customize them from the start. Review collected by and hosted on G2.com.
A great way to track items for payroll. We use it to track our to do's for payroll and are able to give access to others so they can add items to our boards for each pay period and can attach any documents we need as back up for the request. Love that we can lock certain fields for only select people to edit. I am able to have my own boards for my own tasks and can track where I am in my goals. Very user friendly. Review collected by and hosted on G2.com.
Wish it was easier to remove empty/unused boards that were created by employee's who have left the company, just hard to get someone to remove them for us. Review collected by and hosted on G2.com.
One of my favorite parts of monday is the ability to customize the boards to suit my project. Whether I need to simply keep track of some numbers or track an ongoing project, I can change titles, colors, types, and pretty much anything else I can think of from the main view. There are also a ton of options for customizable views depending on how you want to track something or present it if needed. I'm also a huge fan of the "Forms" option, as it gives me the ability to gather info from other staff in my company without granting them access to the board or creating additional logins for limited needs. The automation is another huge plus. I can keep people in the loop about projects or remind myself about deadlines. Review collected by and hosted on G2.com.
The only downside I can think of is sometimes the forms viewer and tables have glitches like being out of order or attaching uploads from someone else's form. Review collected by and hosted on G2.com.
Intuitive! I researched features, signed up, and had a team member create the boards we needed. Within a few days, Monday.com was easily integrated into our workflow and we have a much easier time keeping track of projects, tasks and deadlines!
We have now been using Monday.com for almost three years, with different team member constellations, and it keeps being a super useful tool that we turn to several times a week. We particularly enjoy it during our weekly team meetings. Review collected by and hosted on G2.com.
There is a learning curve as with everything, but nothing beyond what would be expected.
Of course, I wish I could see all levels of detail at once. :) I think Monday.com does a fine job letting you see as much info as possible without getting messy. Review collected by and hosted on G2.com.
I love the way that work management can be used for a number of features inc project management, Assist management, Employee resource management. I was introuduce to the product as part of my companys migration from one business to another. At the time I didnt like Monday.com due to lack of understanding and training in a very stressfull situation. Last year my boss tasked me with becoming the Monday.com expert for our business. This was the start of my transformation to a Monday.com lover. I am so happy with the ease of use in setting up a number of different boards across muiltiple departments. I am now in the process of rolling out Monday.com Work Management out across the rest of the business. Review collected by and hosted on G2.com.
Sometimes I find the notification to be to many causing the wider network to turn off to them and almost automatically delete them. Myself inclueded. Review collected by and hosted on G2.com.
At Ampere, our mission is to bring STEAM education to rural, remote, and Indigenous communities across Canada. With limited resources but ambitious goals, we needed a project management tool that could help us work as efficiently as a for-profit business while staying focused on our mission to make a meaningful impact.
Monday's Project Management tool has become the backbone of how we run our operations, from program delivery to donor management to tracking our social impact. Specifically for our team that has grown rapidily post-pandemic, it’s been a game-changer in aligning our team, streamlining processes, and ensuring we have the shared view of work from any location, which was a pain point when everyone all of a sudden worked remotely. Now we have that shared view and common processes, that make it easy to know the status of everything in play!
One of the biggest boosts for us has been the WorkForms feature. With multiple teams working across different areas—programs, fundraising, operations, —tracking requests did not exist, responsibilities were unclear on task assignments. So now we all use WorkForms for all new incoming work requests or projects, and everything is automated, tracked, and connected, so there’s no more missed requests.
Corporate service and IT requests
Design Requests
Website Updates
New Partner Contacts
New Projects
New hires
Custom Support has been good, despite the limitations of the plan available for Non Profits.
Implementation and intergation has been a relatively low lift, with a semi formal change management approach and ongoing intenal coaching on process development and sharing of tips & tricks on the platform.
We are up to 70% adoption in just over 1 year, across all departments. Review collected by and hosted on G2.com.
The learning curve for customization and setting up workflows takes time, but it's worth it. You’ll need to invest some effort upfront to learn and test a few automations before you can be confident that you are not missing updates/changes/dates/or tasks.
Some of the most powerful tools (like detailed user permisions and deeper analytics) are locked behind higher-priced plans which not for profits can get but they pay full price (no discount), so being creative and flexible has led to the best results in board designs.
If your team frequently works in remote areas with spotty connectivity, you might need to use offline mode, and most updates will get posted when back online. Review collected by and hosted on G2.com.
s a Fractional HR manager and business owner, I've been using Monday.com for over five years, and it has been a game-changer in how I manage my business and support my clients. Whether you're looking to streamline your recruiting process, manage client relationships, or keep your team on the same page, Monday.com does it all—and then some!
How I Use Monday.com
Recruiting & Onboarding
Monday.com simplifies recruiting by allowing me to create detailed workflows for each stage of the hiring process. From tracking candidates’ progress to automating follow-ups, I can manage it all in one place. Onboarding new hires is just as seamless with customized templates that keep everything organized and ensure nothing falls through the cracks.
Client Management
My clients use Monday.com for onboarding, project management, offboarding, and even new hire communication. I customize boards to match their needs, making it easy for them to stay on top of their business operations.
Revenue Tracking
Monday.com is also my go-to for keeping an eye on my business's financial health. I track revenue streams and client billing, ensuring that I always know where I stand. The visual dashboards make it easy to see everything at a glance.
Storing Brand Assets
I love using Monday.com to store my brand assets. Logos, templates, and marketing materials are all neatly organized and easily accessible, saving me time and ensuring consistency.
Task Management & Team Collaboration
Assigning tasks to my team is a breeze. Everyone knows their responsibilities, deadlines, and priorities because it's all laid out clearly. The communication features, like comments and updates, keep us connected and in sync. Review collected by and hosted on G2.com.
Honestly, there’s not much to dislike about Monday.com—it’s an incredible tool! But if I had to pick one thing, it would be the process of setting up connections between boards. While the functionality is powerful and allows for great automation and cross-board collaboration, I’ve found it to be a bit tricky and time-consuming at times.
That said, once the connections are in place, they work seamlessly, and the platform is still one of the most user-friendly tools I’ve ever worked with. It’s a small trade-off for the immense value Monday.com brings to my business! Review collected by and hosted on G2.com.
monday.com has completely changed the way we work, in the best way. We first started using monday.com 3 years ago for task management. Granted, we didn't really have a similar tool in place at the time (not sure how). Now, we do pretty much all of our task management / internal review processes / campaign management in monday.com. Boards are incredibly easy to set up, edit, and customize. Pretty much everything in monday.com is very user-friendly and intuitive. Everyone on our team loves it. Over the years, I've also come to appreciate how a lot of documents, conversations, etc. now live in monday.com even after team members leave, rather than being forever hidden in their email inboxes. Review collected by and hosted on G2.com.
There honestly isn't really anything that I dislike about monday.com. It has been such a positive and helpful addition to our workflows. I haven't really ever had any issues with it in the 3 years we've used it. I've had a few small issues/questions, and the chat support is super helpful. Review collected by and hosted on G2.com.
Monday.com is extremely intuitive and covers a great deal of project management needs. While it might be slightly difficult to navigate at first, once you get a system up and running for yourself, it is easy to use and replicate. Automation and integrations with Monday are seamless, and their customer support is there to assist if you are struggling with making a particular system, view, etc work for you. Review collected by and hosted on G2.com.
It can be difficult to get it off the ground. You get decision fatigue because there are SO many different things you can use with their system. Once you get past that, you will be in great shape! Review collected by and hosted on G2.com.
Monday has been an incredibly helpful tool for collaborating across departments. The user interface is streamlined and easy to use, with an incredible degree of flexibility based on the individual needs of each stakeholder. Customizing each board based on what it is tracking has been easy and effective. Even visually, the platform feels sleek, approachable, and modern. Review collected by and hosted on G2.com.
Because there are so many possible functionalities, there is a bit of a steep learning curve initially. Setup takes some time for any sizeable organization, and training takes quite some time as well. Because new capabilities are often being added, continuing education should just be expected. Review collected by and hosted on G2.com.
