Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Momentum Review"
3.5/5
What do you like best about Momentum?

Summary feature outlining the main points of the call Review collected by and hosted on G2.com.

What do you dislike about Momentum?

Not a big fan that the links expire, and that I can't easily upload videos Review collected by and hosted on G2.com.

Eshan G.
EG
Eshan G.
PSE-2
Enterprise (> 1000 emp.)
"Tool helps to save a lot of time"
4.5/5
What do you like best about Momentum?

Tool automatically transcribes and summarize all customer meetings. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

Not really finding anything as much of an improvement. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Great tool for summarizing my sales calls and giving me follow up tips."
4.5/5
What do you like best about Momentum?

Ability to recap pain and initiatives of my prospects. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

Sometimes the recaps are reaching a bit when it comes to what’s truly important to a prospect. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Momentum is a great resource to learn from my colleagues."
5/5
What do you like best about Momentum?

The transcript feature is extremely handy for building out resources and talk tracks on top performers. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

Momentum does not offer split screen view. You only see one person at a time. Review collected by and hosted on G2.com.

La-Or R.
LR
La-Or R.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Momentum is great. They help our sales team focus on the human interaction within calls."
5/5
What do you like best about Momentum?

I love that once you set it up, it is like you hired your own personal call assitant. Their team is also just great! Review collected by and hosted on G2.com.

What do you dislike about Momentum?

It is sometimes difficult to figure out how to take it off for calls where you are not allowed to have an AI tool. Review collected by and hosted on G2.com.

Taylor H.
TH
Taylor H.
Head of Revenue Operations
Mid-Market (51-1000 emp.)
"I can't imagine my life without Momentum."
5/5
What do you like best about Momentum?

Momentum has made my life as a RevOps leader so much easier. The automation paired with AI has brought incredible information into our CRM. Sales no longer needs to update CRM data manually, and leadership knows where to go in our system to find it. It truly is brilliant. Integrating Slack and Google Drive allows for great cross-team collaborations without requiring all users to be in a CRM. It's just a great tool and company! Review collected by and hosted on G2.com.

What do you dislike about Momentum?

Honestly, there is no need for this question when it comes to this tool. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Supercharging revenue ops with momentum"
5/5
What do you like best about Momentum?

Biggest draws:

- AI powered automations (call summarizations, drafted emails, next step updating in SFDC, auto-fill fields)

- Deal / Customer slack rooms with slack automations (emoji react --> update sfdc, email back and forth history)

- Slack Notifications (deal approvals for contracts, closed won deal notifications, new deal movement notifications)

- People (super responsive and helpful team, invested in making their product better with their customers)

Momentum essentially helps give our company view into our CRM without requiring that everyone at the company have a Salesforce license

It is a super powerful tool to play with automating our revenue tech stack. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

With any new product that is being built, there can be some hiccups, but the team is very quick to respond, troubleshoot, and fix.

I'm excited about the future product roadmap. Review collected by and hosted on G2.com.

Alex  C.
AC
Alex C.
Dir Oof RevOps
Mid-Market (51-1000 emp.)
"Wonderful service and customer care and CS teams"
5/5
What do you like best about Momentum?

Being able to automate most manual functions that were done with salesforce but also being able to bring salesforce reports to life in a slack channel to help harbor collaboration between teams. Very helpful on the customer retention side Review collected by and hosted on G2.com.

What do you dislike about Momentum?

a bit hard to figure out if you arent familar with automation but their CS team does a great job in teaching and how to build workflows Review collected by and hosted on G2.com.

WL
William L.
Mid-Market (51-1000 emp.)
"Lightspeed Innovation and Awesome Customer Team"
5/5
What do you like best about Momentum?

The automation we have in place for connecting slack and salesforce is killer. The note taking AI is amazing, plus a huge time saver! Their team is great to work with and are innovating so quickly it is exciting to see what they are bringing to the table. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

The only thing I dislike is that I don't have access to their full platform. Review collected by and hosted on G2.com.

Scott M.
SM
Scott M.
Revenue Operations Lead
Small-Business (50 or fewer emp.)
"Momentum is a finger on the pulse of your CRM"
5/5
What do you like best about Momentum?

Momentum has a ton of wow factor features, but what it really comes down to for us is the flexibility and versatility of the platform. Much like Salesforce Flows, Momentum is a revolution in automation and driving the efficient movement and transformation of your data all while keeping it at the fingertips of those who need it most. Review collected by and hosted on G2.com.

What do you dislike about Momentum?

The only feedback I've had thus far for the Momentum team is that I'd love to be able to interact with the platform via Salesforce Flows. Review collected by and hosted on G2.com.