Great tool for recording our calls and compiling insights. I had a hiccup and the customer service team was quite responsive along with escalating to a CSM as needed. I appreciated that I was able to get help quickly. Review collected by and hosted on G2.com.

There have been some misunderstandings amongst our team about how to grant permissions and ensure all of our calls are recorded. It isn't enough just for the bot to be admitted into our call, so it'd be great to have some clear guidelines and make them apparent while using the tool to make sure all of our calls can be recorded. Review collected by and hosted on G2.com.

all core functionality with call recordings is slick. plus we wrote custom prompts to detect mentions of key products and how they were talked about, and got notifications in slack - super helpful. Review collected by and hosted on G2.com.

mobile experience needs some love, difficult on the go. Review collected by and hosted on G2.com.

Easy to use, fast/easy implementation, and ability to integrate into our existing tech stack. User interface and customization is also intuitive, which is huge. Customer support has also been fantastic Review collected by and hosted on G2.com.

When you create several notifications they can become noisy, but disabling/editing them is easy, so this hasn't been a significant pain for us Review collected by and hosted on G2.com.

Momentum has helped us manage our Salesforce instance beyond what was possible for a small team. We no longer worry about fields being out of date since Momentum automates all our updates! Review collected by and hosted on G2.com.

There are some minor features that I find are not available yet, such as being able re-run call analysis, troubleshoot why an automating didn't work, and setting up our own logic to determine which account or opportunity I want momentum to write to after a call. Review collected by and hosted on G2.com.

It's my reliable co-pilot during demos and calls. Review collected by and hosted on G2.com.

Sometimes it does not map the right call to the right salesforce account. Review collected by and hosted on G2.com.

Momentum has been great for recording meetings with customers and being able to look back on those meetings and go exactly whre I need to. Without any training I was able to set everything up, it's very intuitive. Review collected by and hosted on G2.com.

The search option seems to not work at all. It will show you the result you're looking for and when you click into it, it will disappear, meaning you have to manually search for it afterwards. Review collected by and hosted on G2.com.

We are able to update multiple systems directly through Momentum. Saving us valuable time and shortening the sales cycle. Review collected by and hosted on G2.com.

The AI output can be little slim at times. I'm sure this will improve as the model trains its self. Review collected by and hosted on G2.com.

Momentum is an all in one documentation tool for keeping track of important meetings, and I like it's seamless integration with my Google Calendar and Slack. Review collected by and hosted on G2.com.

I do wish there was more customization in terms of the types of summaries/outlines the tool creates after each meeting Review collected by and hosted on G2.com.

User friendly app, best app for call transcription.

Momentum will generate the call summary in very efficient way Review collected by and hosted on G2.com.

All the features are good. There is nothing to dislike Review collected by and hosted on G2.com.

that is super easy to understand and work with, help to access information after the calls and is super ease to integrate with Review collected by and hosted on G2.com.

That they don't have the option to send suggestion dates for next meetings Review collected by and hosted on G2.com.