After making the transition from industry giants like Gong, Outreach, etc. - I found Momentum super easy from the get go. Integration is seamless, filters to search for exactly what you want - and promoting collaboration across the board. I found it easier to adjust to than I was expecting - and now use it in my personal development to conduct call review and coaching. The customer support has been fantastic so far - getting to work closely with some members of the team to apply changes when they come up. I use it every day in my work and will continue to do so based on how easy it was to implement in our practice. Review collected by and hosted on G2.com.

I have experienced some slight hiccups with travel time from live calls to when they're updated as a recording - and the only feature I'd add is where you can see a call loading/in progress before it's uploaded. Review collected by and hosted on G2.com.

Momentum fits naturally into our existing workflow — especially in Slack, where most of our team collaboration happens. The real magic is in how it automates the busywork: surfacing key updates, and nudging reps to follow up, all without needing to open another tool. Review collected by and hosted on G2.com.

One thing I’ve noticed is that it occasionally produces hallucinations or misinterprets what was said during the call. That said, overall the accuracy is quite good, and it’s been a helpful tool. Review collected by and hosted on G2.com.

I appreciate the interoperability with Slack and SFDC. Overall, the platform is very intuitive. I use it a few times a month, and without any formal training, I was able to learn how to develop new automations on my own. From my experience, Momentum is an excellent tool for my use cases, which include Opportunity generation automations within SFDC and Slack notifications tied to Leads/Contacts, Opportunities, and Campaigns. Review collected by and hosted on G2.com.

Having used the platform for over a year, I notice some bugs in certain automations where the platform is not correctly triggered for some fields. Also, there are limitations on the number of filters and fields for each triggered automation, which can be frustrating, as I may need two or three rule sets for the same activation. Review collected by and hosted on G2.com.

Momentum.io has fundamentally improved how we operate as a Slack-driven organization.

Its AI-powered features give us deep visibility into deals, customer conversations, and team activity — without needing to chase updates or sit through endless syncs. Everything important surfaces automatically in Slack, keeping the right people aligned in real time.

What makes Momentum stand out is how seamlessly it fits into our existing workflows. Instead of adding more tools or complexity, it enhances how we already work. Product, Sales, and CS all benefit from the contextual insights it delivers — whether it’s highlights from calls, risk signals, or key decision-maker intel.

Momentum isn’t just another sales tool — it’s a true collaboration layer powered by smart automation. It brings clarity, speed, and focus across the go-to-market org. If you're operating in Slack and want better visibility without the noise, Momentum.io is a must-have. Review collected by and hosted on G2.com.

After +3 years of using Momentum across both my former and current companies, it’s consistently proven its value. The platform is easy to use and delivers real-time insights that truly support how modern teams work — especially in Slack. It’s one of the few tools I’ve made sure to bring with me because it’s not only effective, it’s also very cost-efficient. Momentum delivers way more value than it costs — it’s a no-brainer investment. Review collected by and hosted on G2.com.

We’ve been using Momentum (momentum.io) for a little while now, and honestly, it’s been a huge win for our go-to-market team.

It just works where we already live. The Slack integration is a standout—it feels like Momentum meets us where we are instead of pulling us into yet another tool. Deal updates, reminders, even nudges to follow up—it all flows right into our existing workflow. It’s subtle, but makes a real difference in keeping momentum (pun intended) on deals.

Salesforce hygiene basically takes care of itself now. Our reps don’t have to remember to log every note or update fields after a call. Momentum just pulls in details from Zoom, Google Meet, or Gong and syncs it all to the CRM. Our pipeline accuracy has gone way up without extra effort.

AI Signals and coaching have been surprisingly helpful. The AI picks up on risks or red flags from conversations and pushes them to the surface in real time. That visibility helps our managers support reps proactively, without needing to micromanage.

Setup support was solid. Getting the workflows going took some thought upfront, but their team was great at walking us through best practices and helping us unlock quick wins early. Review collected by and hosted on G2.com.

We did spend a bit of time getting it tailored to our process. If you’re a smaller team without RevOps muscle, there might be a learning curve at first.

Also, while it’s packed with value, the pricing might feel steep if you’re early-stage or not using Slack/Salesforce. That said, once you see the time savings and forecasting clarity, it starts to pay for itself pretty quickly. Review collected by and hosted on G2.com.

Momentum's platform features a full suite of powerful tools for automating parts of your workflow, the most important involving the ability to provide targeted summaries of our data with very fine granular control of the output. We've set up reoccurring Slack messages to keep us updated on various aspects of the business. Review collected by and hosted on G2.com.

To be completely honest, it isn't the easiest tool to deploy out of the box. It's a very complicated product that has required constant communication with their support team, but they are very responsive, so it's worth the trouble. Review collected by and hosted on G2.com.

The best part about Momentum is how it integrates seamlessly into our existing workflows, especially within Slack. It helps automate tasks like follow-ups, pipeline updates, and even onboarding sequences. The templates and triggers save a lot of manual work and ensure nothing falls through the cracks. Customer support has also been quick and helpful when needed. Review collected by and hosted on G2.com.

Some features still feel a bit early-stage or limited. For example, reporting capabilities and analytics are not as robust as we’d like, and sometimes workflows require more testing and back-and-forth before they work as intended. Initial setup can also be a bit technical if you don’t have clear documentation. Review collected by and hosted on G2.com.

I love the transcript feature — I can jump straight to the exact moment when the prospect is sharing key details like numbers, dates, or specific info. Another great insight is that Momentum shows you the average talk time between you and your prospect, which is super helpful for sales teams to stay aware of how much they’re actually listening. Review collected by and hosted on G2.com.

In around 10% of meetings, the join button doesn’t work — either the client doesn’t recognize Momentum or they just don’t know how to join the Google Meet. Review collected by and hosted on G2.com.

As a Director of Sales Operations, what I appreciate most about Momentum is how seamlessly it bridges the gap between our CRM data and actionable insights for the sales team. Over the past two years, the closed-lost and closed-won analysis feature of RetroPilot has been invaluable, and the support I’ve received has been outstanding. Specifically:

Real-Time Pipeline Visibility

Seamless Integration & Minimal Maintenance

Actionable Coaching Insights

In short, Momentum has become the backbone of our sales planning process. Review collected by and hosted on G2.com.

After two years of using Momentum.io, I genuinely can’t find anything I dislike about the platform. It has consistently delivered reliable, real-time insights without fail, and the intuitive interface has made our workflows smoother every step of the way. Momentum.io has become such an integral part of our sales operations that it feels more like a trusted partner than just a tool. Review collected by and hosted on G2.com.

Momentum has completely elevated the way I organize and manage my Zoom meetings. The app provides a simple and efficient way to schedule, join, and track my virtual calls, saving me time and hassle throughout the day. Its user-friendly interface makes connecting with teams and clients effortless, while ensuring all the details about my meetings are accessible in one place.

One feature I particularly appreciate is how Momentum integrates seamlessly with my calendar and Zoom account—it automatically syncs events and provides notifications so I never miss a meeting. The ability to easily customize settings to match my workflow is another big plus.

Momentum has been a game-changer for remote collaboration, offering reliable connectivity and smart tools to keep me focused and on top of my schedule. I’d highly recommend it to anyone working in a virtual environment or managing frequent video calls! Review collected by and hosted on G2.com.

Nothing to dislike, it works good for me. Review collected by and hosted on G2.com.