# Top 10 Mojo Helpdesk Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 242 Explore the best alternatives to Mojo Helpdesk for users who need new software features or want to try different solutions. Help Desk Software is a widely used technology, and many people are seeking high quality, innovative software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to Mojo Helpdesk include email and end users. The best overall Mojo Helpdesk alternative is Freshdesk. Other similar apps like Mojo Helpdesk are Zendesk for Customer Service, Zoho Desk, Help Scout, and Fin. Mojo Helpdesk alternatives can be found in [Help Desk Software](https://www.g2.com/categories/help-desk) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation). ## Best Paid & Free Alternatives to Mojo Helpdesk - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Help Scout](https://www.g2.com/products/help-scout/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) ## Top 10 Alternatives to Mojo Helpdesk Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Mojo Helpdesk stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Higher Education, and find the best product for your business. ### 1. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,752 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-mojo-helpdesk) **Compare Freshdesk with other alternatives:** - [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs Help Scout](https://www.g2.com/compare/freshdesk-vs-help-scout) - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [Freshdesk vs Freshservice](https://www.g2.com/compare/freshdesk-vs-freshservice) - [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front) - [Freshdesk vs Hiver in Gmail](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) ### 2. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 6,997 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Reviewers say compared to Mojo Helpdesk, Zendesk for Customer Service is: - Slower to reach roi Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Zendesk for Customer Service](https://www.g2.com/compare/mojo-helpdesk-vs-zendesk-for-customer-service) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zendesk for Customer Service vs Help Scout](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Freshservice](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Front](https://www.g2.com/compare/front-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) ### 3. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,777 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Zoho Desk](https://www.g2.com/compare/mojo-helpdesk-vs-zoho-desk) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zoho Desk vs Help Scout](https://www.g2.com/compare/help-scout-vs-zoho-desk) - [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk) - [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [Zoho Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-zoho-desk) - [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk) - [Zoho Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) ### 4. [Help Scout](https://www.g2.com/products/help-scout/reviews) By Help Scout **Average Rating:** 4.4/5 **Total Reviews:** 428 Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place. Reviewers say compared to Mojo Helpdesk, Help Scout is: - Easier to set up - More usable - Better at support Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Help Scout](https://www.g2.com/compare/help-scout-vs-mojo-helpdesk) **Compare Help Scout with other alternatives:** - [Help Scout vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-help-scout) - [Help Scout vs Zendesk for Customer Service](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service) - [Help Scout vs Zoho Desk](https://www.g2.com/compare/help-scout-vs-zoho-desk) - [Help Scout vs Fin](https://www.g2.com/compare/fin-vs-help-scout) - [Help Scout vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout) - [Help Scout vs HubSpot Service Hub](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub) - [Help Scout vs Freshservice](https://www.g2.com/compare/freshservice-vs-help-scout) - [Help Scout vs Front](https://www.g2.com/compare/front-vs-help-scout) - [Help Scout vs Hiver in Gmail](https://www.g2.com/compare/help-scout-vs-hiver-in-gmail) ### 5. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,887 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Fin](https://www.g2.com/compare/fin-vs-mojo-helpdesk) **Compare Fin with other alternatives:** - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk) - [Fin vs Help Scout](https://www.g2.com/compare/fin-vs-help-scout) - [Fin vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Fin vs HubSpot Service Hub](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [Fin vs Freshservice](https://www.g2.com/compare/fin-vs-freshservice) - [Fin vs Front](https://www.g2.com/compare/fin-vs-front) - [Fin vs Hiver in Gmail](https://www.g2.com/compare/fin-vs-hiver-in-gmail) ### 6. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,357 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mojo-helpdesk) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Help Scout](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout) - [Agentforce Service (formerly Salesforce Service Cloud) vs Fin](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshservice](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice) - [Agentforce Service (formerly Salesforce Service Cloud) vs Front](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Agentforce Service (formerly Salesforce Service Cloud) vs Hiver in Gmail](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) ### 7. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,917 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-mojo-helpdesk) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [HubSpot Service Hub vs Help Scout](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub) - [HubSpot Service Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [HubSpot Service Hub vs Freshservice](https://www.g2.com/compare/freshservice-vs-hubspot-service-hub) - [HubSpot Service Hub vs Front](https://www.g2.com/compare/front-vs-hubspot-service-hub) - [HubSpot Service Hub vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-hubspot-service-hub) ### 8. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to Mojo Helpdesk, Freshservice is: - More usable - Better at support - Easier to do business with Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Freshservice](https://www.g2.com/compare/freshservice-vs-mojo-helpdesk) **Compare Freshservice with other alternatives:** - [Freshservice vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-freshservice) - [Freshservice vs Zendesk for Customer Service](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service) - [Freshservice vs Zoho Desk](https://www.g2.com/compare/freshservice-vs-zoho-desk) - [Freshservice vs Help Scout](https://www.g2.com/compare/freshservice-vs-help-scout) - [Freshservice vs Fin](https://www.g2.com/compare/fin-vs-freshservice) - [Freshservice vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice) - [Freshservice vs HubSpot Service Hub](https://www.g2.com/compare/freshservice-vs-hubspot-service-hub) - [Freshservice vs Front](https://www.g2.com/compare/freshservice-vs-front) - [Freshservice vs Hiver in Gmail](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail) ### 9. [Front](https://www.g2.com/products/front/reviews) By Front App **Average Rating:** 4.7/5 **Total Reviews:** 2,499 Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. Reviewers say compared to Mojo Helpdesk, Front is: - Better at meeting requirements - Better at support - Easier to do business with Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Front](https://www.g2.com/compare/front-vs-mojo-helpdesk) **Compare Front with other alternatives:** - [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front) - [Front vs Zendesk for Customer Service](https://www.g2.com/compare/front-vs-zendesk-for-customer-service) - [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk) - [Front vs Help Scout](https://www.g2.com/compare/front-vs-help-scout) - [Front vs Fin](https://www.g2.com/compare/fin-vs-front) - [Front vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Front vs HubSpot Service Hub](https://www.g2.com/compare/front-vs-hubspot-service-hub) - [Front vs Freshservice](https://www.g2.com/compare/freshservice-vs-front) - [Front vs Hiver in Gmail](https://www.g2.com/compare/front-vs-hiver-in-gmail) ### 10. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) By Hiver **Average Rating:** 4.6/5 **Total Reviews:** 1,283 Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox. Reviewers say compared to Mojo Helpdesk, Hiver in Gmail is: - Better at support - Easier to do business with - Easier to admin Categories in common with Mojo Helpdesk: [Help Desk](https://www.g2.com/categories/help-desk), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Shared Inbox](https://www.g2.com/categories/shared-inbox), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Mojo Helpdesk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-mojo-helpdesk) **Compare Hiver in Gmail with other alternatives:** - [Hiver in Gmail vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) - [Hiver in Gmail vs Zendesk for Customer Service](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) - [Hiver in Gmail vs Zoho Desk](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) - [Hiver in Gmail vs Help Scout](https://www.g2.com/compare/help-scout-vs-hiver-in-gmail) - [Hiver in Gmail vs Fin](https://www.g2.com/compare/fin-vs-hiver-in-gmail) - [Hiver in Gmail vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) - [Hiver in Gmail vs HubSpot Service Hub](https://www.g2.com/compare/hiver-in-gmail-vs-hubspot-service-hub) - [Hiver in Gmail vs Freshservice](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail) - [Hiver in Gmail vs Front](https://www.g2.com/compare/front-vs-hiver-in-gmail) ## Explore Articles - [Top tools for managing reserved instance usage](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-reserved-instance-usage) - [Which field service management tools integrate with the enterprise systems a company already has without requiring custom development?](https://www.g2.com/discussions/which-field-service-management-tools-integrate-with-the-enterprise-systems-a-company-already-has-without-requiring-custom-development) - [Best platform for secure file transfers in corporate offices](https://www.g2.com/discussions/best-platform-for-secure-file-transfers-in-corporate-offices) - [Top-rated field service management apps](https://www.g2.com/discussions/top-rated-field-service-management-apps) - [What is the top media and influencer targeting software for agencies?](https://www.g2.com/discussions/what-is-the-top-media-and-influencer-targeting-software-for-agencies) - [Best value EDI software for manufacturing](https://www.g2.com/discussions/what-s-the-best-value-edi-software-for-manufacturing) ## Spotlight Categories - [Attribution Software](https://www.g2.com/categories/attribution) - [SEO Tools](https://www.g2.com/categories/seo-tools) - [Retail POS Systems](https://www.g2.com/categories/retail-pos)