--- title: Mogli Reviews meta\_title: 'Mogli Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Mogli works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mogli Reviews & Product Details Visit Website Mogli is a text messaging software solution for Salesforce that enables organizations to conduct and automate SMS, RCS, and WhatsApp communications directly within their CRM. Founded in 2011 and headquartered in Colorado, Mogli provides messaging solutions for Salesforce users, no matter how they use Salesforce. The company operates with a 100% US-based support team, ensuring clients receive consultative guidance from experts familiar with the Salesforce ecosystem and messaging regulations. By architecting its software specifically for Salesforce, Mogli ensures that messaging data remains centralized, secure, and accessible to the right people on your team. Mogli offers a robust feature set designed to help organizations scale their text message engagements across Salesforce, including Marketing Cloud. Key functionalities include: - Bulk Messaging: Send personalized bulk SMS, RCS, and WhatsApp messages to any group of recipients directly from Salesforce Campaigns, Reports, and List Views. - One-to-One Conversations: Empower recipients to start two-way SMS, RCS, and WhatsApp conversations directly within the Salesforce CRM. - Conversation View: Manage 1:1 text messages from one centralized interface, accessible from contact records or any standard/custom object. - Form Templates: Create dynamic experiences with branching logic and improve data collection with Mogli’s built-for-Salesforce technology. - Voice Messages: Deliver recorded voice messages to contacts via automation or live sends, increasing accessibility through multimedia content. - URL Tracking: Shorten URLs, track engagement, and promote your brand when sending links via text or any other channel. - Scheduler: A mobile-ready experience that enables leads and contacts to book meetings or RSVP directly inside the texting channel, reducing friction. - Conversation Summary: Manage message history more efficiently with AI-driven summaries that capture key points in the format most useful for your team. - Message Recommendation: Speed up outreach with AI-driven, personalized message suggestions tailored to your goals. -Agentic Text Messaging: Allow your agents to connect with your contacts over text messaging through Salesforce. Mogli addresses the challenge of declining email engagement by meeting stakeholders on the mobile channels they use most. By unifying all text message history within the CRM, Mogli eliminates data silos and provides a single source of truth for all interactions. This architecture allows teams to improve response rates and operational efficiency by automating routine tasks. Because Mogli provides messaging solutions for Salesforce users no matter how they use Salesforce, it offers a scalable solution that integrates with existing workflows, helping organizations increase impact without adding significant administrative overhead. * * * Product Website Mogli Seller [Mogli SMS](https://www.g2.com/sellers/mogli-sms) Discussions [Mogli Community](https://www.g2.com/products/mogli/discuss) Languages Supported English Overview by Mogli Marketing Show More ## Mogli Integrations (4) What do users say about integrations? Verified by Mogli [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Riley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riley C.") RC Riley C. Director, CRM Solutions Small-Business (50 or fewer emp.) 7/2/2026 "Seamless Native Salesforce Integration with Top-Tier Onboarding and Support" 5/5 What do you like best about Mogli? Mogli provides a seamless, native Salesforce integration that feels highly intuitive for end users, while still being thoughtfully architected for developers. Their team also brings deep vertical expertise in the nonprofit and K–12 spaces, supported by top-tier onboarding and customer support. Overall, this gives us complete confidence when recommending them to our clients. Review collected by and hosted on G2.com. What do you dislike about Mogli? Because Mogli is native to Salesforce and highly customizable, keeping up with rapid Salesforce platform updates and evolving carrier compliance regulations requires continuous monitoring. However, their support team is highly responsive whenever we need to navigate these shifts. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Mogli solves the massive challenge of communication silos and declining email engagement, particularly for nonprofits and schools that need to reach stakeholders instantly. By keeping all text data natively in Salesforce, it gives our clients a single source of truth. Their new Marketing Cloud integration is a huge win for us as a partner... it allows us to seamlessly weave robust text messaging into complex customer journeys and automated marketing campaigns directly within Journey Builder, giving our clients a truly unified multi-channel strategy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Carmesha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmesha S.") CS Carmesha S. Director, Data Quality & Evaluation Small-Business (50 or fewer emp.) 7/16/2026 "Reliable Salesforce Integration That’s Intuitive and Easy for Staff" 4.5/5 What do you like best about Mogli? The integration it has with Salesforce. As an organization that houses all of its data in Salesforce this feature is super convenient. Its reliable, intuitive and easy to use for staff. With the help of our account rep, we have increased our usage and will be potentially upgrading very soon! For a program as unique as ours, Mogli has been a game-changer for our admissions process. Since building out automated flows and training our staff, we’ve seen a significant increase in member responsiveness compared to traditional email communication and, of course, phone calls (which are slowly becoming a thing of the past!). The platform is intuitive, and the support team has been incredibly proactive in helping us scale our usage, monitor our metrics, and stay informed about new features that align with our specific use cases. Their partnership has ultimately helped us meet our recruitment goals while making the admissions process more personal, efficient, and seamless for our members! Mogli has become an essential tool for improving our team’s efficiency and strengthening communication, and the impact doesn’t stop there. I have also expanded its use within our Operations department to eliminate the “telephone game” and reduce siloed communication across our staff and building. We now use Mogli for important announcements such as emergency alerts, inclement weather updates, building closures, and other time-sensitive reminders. Overall, I couldn’t be happier with this integrated tool and the level of support I receive from my account representative. Mogli has truly transformed the way we communicate, engage, and support our members and team! Review collected by and hosted on G2.com. What do you dislike about Mogli? This maybe very niche to my Salesforce instance, but the phone number format is tricky if its not entered correctly. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Mogli is solving our Communication management efforts. Having the connector in the AppExchange is beneficial because our recruiting and admissions teams don't have to send a ton of individual emails or make phone calls all day. They can simply pull of a contact or Lead and send a quick text directly from the record page. Also, it's beneficial to be able to send Bulk sms, it saves my teams time and has proven to be the most effective mode of communication for our contacts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Craig M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig M.") CM Craig M. Small-Business (50 or fewer emp.) 6/10/2026 "Seamless Setup, Intuitive Interface" 5/5 What do you like best about Mogli? I like that Mogli's interface is easy to use and understand, which means it doesn't require a lot of technical training. This makes it really quick for my partners to learn and enhances the effectiveness of their operations. They can utilize the services to text students one-on-one or send bulk messages easily, which is a big improvement over their previous email-based processes. Texting through Mogli has much higher open rates compared to emails. Additionally, the initial setup was very easy with a clear-cut implementation process, thanks to the supportive account executive who provided quick and thorough responses. Review collected by and hosted on G2.com. What do you dislike about Mogli? I wish they had more customization for purchasing additional outbound segments. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? I use Mogli to enhance my partners' operations by simplifying texting with an easy-to-use interface, requiring minimal technical training, and improving messaging effectiveness due to higher open rates compared to emails. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jake F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake F.") JF Jake F. SEO Specialist Small-Business (50 or fewer emp.) 6/15/2026 "Powerful SMS Tool We Recommend to Our Salesforce Clients" 5/5 What do you like best about Mogli? The native Salesforce integration works exactly as you'd expect, with SMS/MMS messaging living right inside our existing workflow without any clunky workarounds. Ease of use and a responsive support team are big standouts too. Review collected by and hosted on G2.com. What do you dislike about Mogli? Nothing significant to report. Any minor questions we've had were quickly resolved by their support team. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? As a Salesforce implementation partner, we set up Mogli for our clients to handle SMS communications directly within Salesforce. It keeps all messaging logged and visible in one place, eliminates the need for separate tools, and makes it easy for our clients to stay connected with their customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 7/22/2026 "Trusted SMS Partner with Strong Technical Expertise and Collaboration" 5/5 What do you like best about Mogli? Mogli has been a reliable partner for our SMS initiatives. The team consistently demonstrates strong technical expertise, responsiveness, and collaboration throughout requirements discussions, testing, deployments, upgrades, and ongoing support. They work closely with us to align on delivery timelines and release processes, provide thoughtful recommendations, and remain engaged through implementation and post-launch support. Their partnership has contributed to the successful delivery of several SMS initiatives and enhancements. Review collected by and hosted on G2.com. What do you dislike about Mogli? Overall, our experience has been very positive. As with any platform, there can be a learning curve when understanding the full range of configuration options and capabilities. However, the Mogli team has been highly responsive in providing guidance, documentation, and support whenever questions arise. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Mogli enables our organization to deliver SMS communications to customers through Salesforce while supporting our business and operational requirements. The platform helps us manage customer messaging, support SMS initiatives, and streamline communication workflows. Its integration with Salesforce, combined with responsive vendor support, has helped us successfully deliver and enhance SMS capabilities while aligning with our release and deployment processes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bridger T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridger T.") BT Bridger T. Associate Director of Product & Innovation Enterprise (\> 1000 emp.) 6/8/2026 "Easy, Intuitive Messaging with Powerful Salesforce Automations" 4.5/5 What do you like best about Mogli? Both bulk and one-on-one messaging with Mogli is very easy. We've found that it's also very intuitive for our end users to learn and use. It also has more complex automations you can use with Omnichannel and other Salesforce tools. Review collected by and hosted on G2.com. What do you dislike about Mogli? Depending on the size of the organization, keeping track of gateways/users/permissions and other backend items can be a bit tedious. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Mogli makes it easy for us to communicate with our contacts, both in bulk and in one-on-one conversation. This makes it easier for us to follow-up with and proactively outreach to them to provide assistance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![KT E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KT E.") KE KT E. Onboarding Operations Manager Mid-Market (51-1000 emp.) 6/10/2026 "Mogli for Customer Onboarding" 5/5 What do you like best about Mogli? Mogli is used directly within Salesforce. This allows for all the usual reporting conveniences and prevents employees from having to switch between systems. It also gives the company visibility into all communication with the customer. Review collected by and hosted on G2.com. What do you dislike about Mogli? It would be helpful if there were more granular settings. We started using the tool with a single team. As we move to pull more teams into the mix, we are having to contend with universal settings. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Using Mogli SMS allows us to meet customers where they are. Our ICP doesn't sit behind a desk, so engagement is challenging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bamlak H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bamlak H.") BH Bamlak H. Mid-Market (51-1000 emp.) 6/22/2026 "Easy Setup and Stellar Support for SMS Solutions" 5/5 What do you like best about Mogli? I find Mogli easy to use and it's straightforward to train people on it. The support team is great, and their documentation is helpful. As an implementation partner, it's beneficial for us to be able to set it up and train clients easily. Clients can adopt Mogli without much technical knowledge, which is a plus. The initial setup, especially when integrating with Salesforce, was pretty simple and straightforward. The support from Mogli made the whole process even smoother. Review collected by and hosted on G2.com. What do you dislike about Mogli? Nothing to note here Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? I use Mogli to help clients send text message notifications easily. It's simple to train others, requires little technical knowledge, and adoption is smooth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") EN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/21/2026 "Sama Sama energy in Ghana: helping us streamline our operations with SMS" 5/5 What do you like best about Mogli? Mogli has been a vital partner in our work at iDE. Their team helped us integrate SMS messaging to bridge critical connectivity gaps in our field operations. The platform's flexibility, combined with the team's ongoing strategic guidance, has allowed us to scale our impact in Ghana and beyond. Review collected by and hosted on G2.com. What do you dislike about Mogli? They have so much cool swag for their employees and since I don't work for them, I can't get it! Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? We truly value how they help us navigate complex integrations to keep our programs around the world running efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Zulfiqar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zulfiqar M.") ZM Zulfiqar M. Small-Business (50 or fewer emp.) 7/23/2026 "Effortless SMS Automation with Stellar Salesforce Integration" 5/5 What do you like best about Mogli? I like that Mogli is based on Salesforce, which is a significant aspect for me. The team behind Mogli is really exciting and enthusiastic, making it a pleasure to work with them. The initial setup of Mogli was straightforward, which I appreciated. Review collected by and hosted on G2.com. What do you dislike about Mogli? Mogli is great! I think there are a lot of competing SMS solutions coming out now, so these are things to consider. Review collected by and hosted on G2.com. What problems is Mogli solving and how is that benefiting you? Mogli helps us set up automated, trigger-based SMS solutions for our clients, simplifying communication tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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